Exterieur

Beoordelingen van Radisson Blu 1919 Hotel, Reykjavik

4 out of 5
Radisson Blu 1919 Hotel, Reykjavik
Posthusstraeti 2, Reykjavik

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 132 van 245 beoordelingen" "
Gastenscore: 8 - Goed. 75 van 245 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 245 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 245 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 245 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles OK , goede bedden, water uit de kranen altijd op juiste temperatuur, uitstekend ontbijt
5 nachten verbleven in februari 2020
Reactie van Svana op 12 mrt 2020
Thank you for staying with us, we appreciate you taking the time to give us your feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Bedden te zacht, het is zeer rumoerig om het hotel van de wind en auto’s dus geen goede isolatie, personeel heel vriendelijk, ontbijt weinig keuze in vergelijking met andere 4 sterren hotels, ontbijtkoek maakt graag iets lekkers voor dat wel, super vriendelijke kol. Over het algemeen mis ik een uitstraling aan het hotel
6 nachten verbleven in februari 2020
Reactie van Antonio op 15 feb 2020
Dear guest, thank you for your feedback, we appreciate you taking the time to comment on your stay with us. All the best.

8/10 – Goed

Agan, Sterling

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They do not have parking.
3 nachten verbleven in april 2024
Reactie van Camille op 24 apr 2024
Dear Agan, Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. We are a downtown property so unfortunately, we do not have hotel specific parking, however there is city parking around the hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards

8/10 – Goed

Benjamin Peter Edward

3 nachten verbleven in februari 2024
Reactie van Tatiana op 12 apr 2024
Dear Benjamin,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It's always a top priority to exceed our guests’ expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik and provide you the service you expect.

10/10 – Uitstekend

phillip

1 nacht verbleven in december 2023
Reactie van Camille op 28 feb 2024
Dear Philip, Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille

10/10 – Uitstekend

Tomos Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Tatiana op 20 jan 2024
Dear Tomos Anthony,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 – Uitstekend

david

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Tatiana op 8 dec 2023
Dear David,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 – Uitstekend

Benjamin, Forest Hills

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central location to many stores, restaurants and museums -- all within short walking distance.
2 nachten verbleven in november 2023
Reactie van Tatiana op 8 dec 2023
Dear Benjamin,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 – Goed

Mads

1 nacht verbleven in november 2023
Reactie van Tatiana op 8 dec 2023
Dear Mads,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 – Uitstekend

Ben

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean facilities and great customer service!
1 nacht verbleven in oktober 2023
Reactie van Alex op 30 okt 2023
Dear Ben,Thank you so much for taking the time to share your recent experience at Radisson Blu 1919!We are delighted to hear that you found our facilities to be clean and that you were pleased with the level of customer service you received during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority, and it's fantastic to know that we succeeded in meeting your expectations.Your kind words serve as a great encouragement for our team, and we will be sure to share your compliments with everyone here. We take pride in maintaining high standards of cleanliness and in providing exceptional service to all our guests.Best Regards,Alex

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Across the street from the hotdog stand!
1 nacht verbleven in oktober 2023
Reactie van Tatiana op 27 okt 2023
Dear Ben,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

10/10 – Uitstekend

Laure

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel, good location
Pros: location, large room, comfortable and clean Cons: no parking, no breakfast included
1 nacht verbleven in oktober 2023
Reactie van Tatiana op 27 okt 2023
Dear Laure,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. For our guests, there are always more options to choose between the rates with breakfast or without breakfast.It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

8/10 – Goed

Brad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place, clean and comfortable. Centrally located downtown. No parking on site, although we found a paid parking garage nearby. One thing I loved about our weeklong stay in Iceland was the inclusive breakfasts everywhere we stayed. This hotel did not offer that, but they did have food on site and nearby available for purchase,
1 nacht verbleven in oktober 2023
Reactie van Tatiana op 28 okt 2023
Dear Brad,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. For our guests, there are always more options to choose between the rates with breakfast or without breakfast. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

10/10 – Uitstekend

Jógvan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Tatiana op 15 okt 2023
Dear Jogvan,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

10/10 – Uitstekend

Modupe

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tolles Hotel mit einer tollen Lage. Sehr sauber und sehr freundliches Personal.
3 nachten verbleven in september 2023
Reactie van Tatiana op 15 okt 2023
Dear Modupe,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. Please accept our special thanks for such the positive assessment about our staff. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

10/10 – Uitstekend

Jason, Soverato

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Tatiana op 15 okt 2023
Dear Jason,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

4/10 – Matig

rene

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
À eviter
2 nachten verbleven in september 2023
Reactie van Tatiana op 15 sep 2023
Dear Rene,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. I want to apologize for the inconveniences you experienced during your stay. Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be applied. We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect. Best regards, Tatiana

10/10 – Uitstekend

BETTY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding service thru and thru
2 nachten verbleven in september 2023
Reactie van Tatiana op 15 sep 2023
Dear Betty,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

4/10 – Matig

Bernardo

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Tatiana op 29 aug 2023
Dear Bernardo,Thank you very much for choosing Radisson Blu 1919 for your trip and taking the time to give your honest review.Your willingness to share your experience and thoughts is genuinely appreciated.On behalf of our entire staff here at the Radisson Blu 1919 Hotel, I want to apologize for the inconveniences you experienced during your stay.I am very sorry that we did not manage to meet your expectations during your stay with us.It's always a top priority to exceed our guests’ expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik and provide you the service you expect. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Tatiana

4/10 – Matig

Vram

2 nachten verbleven in augustus 2023
Reactie van Tatiana op 17 sep 2023
Dear Vram,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. I am very sorry that we did not manage to meet your expectations during your stay with us. We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect. Best regards, Tatiana

10/10 – Uitstekend

Jerry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Area very accessible to anywhere u wanted to ho freaking out, right
5 nachten verbleven in augustus 2023
Reactie van Tatiana op 29 aug 2023
Dear Jerry,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 – Uitstekend

Guillaume

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon séjour au Radisson
Super séjour en Islande, nous sommes ravis d'avoir terminé notre voyage au Radisson !
2 nachten verbleven in augustus 2023
Reactie van Tatiana op 20 aug 2023
Dear Guillaume,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

2/10 – Ontzettend slecht

Jessica

1 nacht verbleven in augustus 2023
Reactie van Tatiana op 15 sep 2023
Dear Jessica,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. I want to apologize for the inconveniences you experienced during your stay. Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be applied. We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect. Best regards, Tatiana

10/10 – Uitstekend

William

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Missing grab bars in bath tub and shower. Tub floor slippery. Asked for rubber mat and it provided.
5 nachten verbleven in augustus 2023
Reactie van Tatiana op 20 aug 2023
Dear William,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! It is extremely important for us that our guests feel comfortable and safe. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 – Goed

Karl

1 nacht verbleven in augustus 2023
Reactie van Tatiana op 20 aug 2023
Dear Karl,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

6/10 – Redelijk

john

3 nachten verbleven in augustus 2023
Reactie van Tatiana op 15 sep 2023
Dear John,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. I want to apologize for the inconveniences you experienced during your stay. Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be applied. We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect. Best regards, Tatiana

10/10 – Uitstekend

steven, Rockville centre

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location.
3 nachten verbleven in augustus 2023
Reactie van Tatiana op 15 aug 2023
Dear Steven,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. It is always a top priority to exceed our guests' expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

8/10 – Goed

Peter

1 nacht verbleven in juli 2023
Reactie van Tatiana op 20 aug 2023
Dear Peter,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

4/10 – Matig

Suzanna, short hills

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property itself is fine and has a good cafe and restaurant connected. Location is excellent. The issue is they provide very few amenities and you have to constantly ask for more shampoo or toilet paper or clean cups bc they don’t provide new ones on a daily basis. They need better housekeeping and also seem too busy so don’t often answer the phone for requests.
5 nachten verbleven in juni 2023
Reactie van Camille op 13 jul 2023
Dear Suzanna, Thank you for taking the time to share your feedback from your visit to the Radisson Blu 1919 Hotel, Reykjavik. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent location. Please accept my sincere apologies for the shortfalls you encountered, and those points will be highly taken under consideration. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu 1919 Hotel, Reykjavik , I look forward to welcoming you back. Best Regards

10/10 – Uitstekend

Saleh

4 nachten verbleven in mei 2023
Reactie van Tatiana op 28 mei 2023
Dear Saleh,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards,Tatiana

8/10 – Goed

Douglas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were excellent. Room was simple but nice. Very noisy - the walls seemed to provide no insulation from street noise.
1 nacht verbleven in mei 2023
Reactie van Tatiana op 28 mei 2023
Dear Douglas,Thank you very much for choosing Radisson Blu 1919 for your trip and taking the time to give your honest review.Please accept our special thanks for such the positive assessment about our staff. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. I want to apologize for the inconvenience you experienced during your stay because of noise from the downtown.It is always a top priority to exceed our guests expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik.Best regards,Tatiana

10/10 – Uitstekend

Esta

1 nacht verbleven in mei 2023
Reactie van Tatiana op 12 mei 2023
Dear Esta,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 – Uitstekend

Rafael

2 nachten verbleven in april 2023
Reactie van Tatiana op 12 mei 2023
Dear Rafael,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Langhelg i Reykjavik
1 nacht verbleven in april 2023
Reactie van Tatiana op 12 mei 2023
Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 – Uitstekend

Mario

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding in all fronts
2 nachten verbleven in april 2023
Reactie van Camille op 18 apr 2023
Dear Mario, Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us. :) We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. Nonetheless, we are also glad to hear that you've been able to enjoy other aspects such as our property and magnificent central location. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille

10/10 – Uitstekend

Mario

2 nachten verbleven in april 2023
Reactie van Tatiana op 12 mei 2023
Dear Mario,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great locations for sight seeing, dining & shopping.
1 nacht verbleven in maart 2023
Reactie van Camille op 22 mrt 2023
Dear Jennifer, Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our property and magnificent central location. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille

8/10 – Goed

Claudia

3 nachten verbleven in maart 2023
Reactie van Tatiana op 30 apr 2023
Dear Claudia,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 – Goed

Arielle

1 nacht verbleven in maart 2023
Reactie van Tatiana op 30 apr 2023
Dear Arielle,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 – Goed

Stener

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023
Reactie van Tatiana op 4 mrt 2023
Dear Stener,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews.It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future and provide you the service you expect.Best regards,Tatiana

10/10 – Uitstekend

Noah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful and joyful staff ready to help you and process check in efficiently
3 nachten verbleven in februari 2023
Reactie van Tatiana op 4 mrt 2023
Dear Noah,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us. It is delightful to hear that our staff contributed to making your stay a pleasant one. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 – Uitstekend

Solange

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nous tenions à remercier l’hôtel car nous avions eu un souci lors de notre premier séjour et ils ont parfaitement rattrapé le deuxième sejour et nous avons apprécié leur attention lors de celui-ci. La chambre était parfaite et nous avons passé un agréable sejour. Encore merci.
2 nachten verbleven in februari 2023
Reactie van Tatiana op 6 mrt 2023
Dear Solange,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 – Goed

Debbie, Washington

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was conveniently equipped with an electrical tea kettle and small refrigerator. Hotel was clean and check-in staff very friendly. The hotel is in a great location - within walking distance from the harbor, restaurants, stores, and Bus Stop #3 and touristy sites.
4 nachten verbleven in februari 2023
Reactie van Tatiana op 4 mrt 2023
Dear Debbie,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our property and magnificent central location. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

6/10 – Redelijk

Solange

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nous avons choisi la chaîne radisson blu car nous avons déjà séjourné dans leur hôtel et n’avions jamais été déçu. Nous séjournons dans la chambre 320 qui est très bien (équipements etc…) mais a un gros problème de remontée d’odeur via la canalisation. Nous avons informé la réception qui nous informe ne rien pourvoir faire… (changer de chambre aurait été un début mais soit…) Nous sommes très déçus car cela cache notre séjour.
1 nacht verbleven in februari 2023
Reactie van Tatiana op 28 feb 2023
Dear Solange,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. We are terribly sorry to hear that you did not have a satisfactory experience while visiting our hotel and problem with odors.Unfortunately, we could not offer another room, but our housekeeping staff did their best to resolved the problem in a short time. I am very sorry that we did not manage to meet your expectations during your stay with us and I understand how frustrated you must feel. I want to apologize for the inconvenience you experienced and I hope that our complimentary upgrade to a Junior Suite and complimentary breakfast on the first morning on your current stay will make your stay comfortable and that we manage to provide you the service you expect. It is wonderful for us to have you here.

10/10 – Uitstekend

Kathryn Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2023
Reactie van Camille op 22 mrt 2023
Dear Kathryn Guest, Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille

10/10 – Uitstekend

Lorraine

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay !!
1 nacht verbleven in februari 2023
Reactie van Tatiana op 28 feb 2023
Dear Lorraine,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! It is extremely important for us that our guests feel comfortable and that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Badeværelset var ikke ordentligt rengjort.
2 nachten verbleven in januari 2023
Reactie van Tatiana op 28 feb 2023
Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. We are terribly sorry to hear that you did not have a satisfactory experience of cleanliness level while visiting our hotel and felt that it did not live up to your expectations.Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be taken.It's always a top priority to exceed our guests’ expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik and provide you the service you expect.

8/10 – Goed

Bjorn

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Misfornøyd med at frokost på hverdag starter først kl 07. Det er alt for sent.
3 nachten verbleven in januari 2023
Reactie van Tatiana op 28 feb 2023
Dear Bjorn,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future and provide you with the services you expect.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Tatiana op 30 jan 2023
Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

2/10 – Ontzettend slecht

Mark

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The bathroom was disgusting, had not been cleaned. Room was freezing cold and took hours to warm.
1 nacht verbleven in januari 2023
Reactie van Tatiana op 30 jan 2023
Dear Mark,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback.We are terribly sorry to hear that you did not have a satisfactory experience while visiting our hotel and felt that it did not live up to your expectations. Furthermore, we would like to offer our sincere apologies for not meeting your standards with regard to the cleanliness of your accommodation. We take guest feedback very seriously and we will therefore ensure to forward your review to our higher management for their consideration.We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect.Best regards,Tatiana