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Beoordelingen van Beekman Arms and Delamater Inn

3.5 out of 5
Beekman Arms and Delamater Inn
25 Garden St., Rhinebeck, NY

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 73 van 199 beoordelingen" "
Gastenscore: 8 - Goed. 64 van 199 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 199 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 199 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 199 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Catherine

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don’t be fooled by the photo of a lovely old building that suggests that is the Delamater Inn. The rooms are actually in modern facilities behind the establishment. We had a WALK UP to second floor with no one to help with luggage. The decor was a cheap construction The bathroom was tiny and cheaply constructed. Breakfast was at the Beekman Arms a couple blocks away. And by breakfast time, no one had shoveled the walk
2 nachten verbleven in februari 2024
Reactie van Robert Henion op 10 apr 2024
Hi Catherine, I am sorry to read of your unpleasant stay with us. I do hope you will give us another chance in the future. Whenever a guest requests a ground floor room, we do our best to accommodate that request.

10/10 – Uitstekend

Helmut, New York

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Christine op 8 apr 2024
Hello Helmut:We are so happy that you enjoyed your recent stay with us. We hope to see you again soon.Christine

2/10 – Ontzettend slecht

Joan

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
I booked the Demeter Inn but they moved me to the Beekman because the internet was out. It was explained to me that staff should have called to advise me of the switch. They did not. My room at the Beekman was directly above the front desk and I could literally hear every word from below. The worst part though was the talking crossing light across the street. It cyclically speaks 3x and then beep beep beeps. Absolute torture and didn't sleep a wink. Meditation didn't help. Rumbling traffic at least covered up the tormenting sound. Never thought I'd pray for traffic.
1 nacht verbleven in maart 2024
Reactie van Robert Henion op 4 apr 2024
Hi Joan, I am very sorry to hear about your poor experience staying here with us. I would have offered you the use of another room, had I known about the issues you were having. I hope you will consider giving us another chance in the future.

8/10 – Goed

Lora

1 nacht verbleven in maart 2024
Reactie van Robert Henion op 10 apr 2024
Hi Lora, Thank you for the positive review and for staying with us.

10/10 – Uitstekend

Alan Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perhaps it would’ve been more advantageous just to have a refrigerator in the room…..
2 nachten verbleven in maart 2024
Reactie van Beekman Arms op 14 mrt 2024
Hi Alan, Thank you for the feedback. I assume you are referring to the fridge being in the bathroom instead of the bedroom in the Carriage House rooms, and not that you were unable to find the fridge. Most of our other buildings have the fridge in the bedroom. I hope you will consider staying with us again in the future.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Weekend getaway with wifey. All good.
1 nacht verbleven in maart 2024
Reactie van Beekman Arms op 13 mrt 2024
Hi David, Thank you for the kind review and for staying with us.

6/10 – Redelijk

Matthew

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Wonderful historic property. I was provided the opportunity to change my booking to a pet friendly room last minute. I found the front desk staff not extremely hospitable. They were efficient but not welcoming. The sprawling grounds and historic buildings were all well kept. Located right in the center of the business district. Shopping was a short walk away.
2 nachten verbleven in maart 2024
Reactie van Beekman Arms op 7 mrt 2024
Hi Matthew, I am happy to see that you enjoyed your stay overall, but I am sorry to read about the staff not being very hospitable. I hope you will consider staying with us again in the future.

10/10 – Uitstekend

James

1 nacht verbleven in februari 2024
Reactie van Beekman Arms op 23 mrt 2024
Thank you for your positive review and for staying with us. We hope you will stay with us again in the future.

10/10 – Uitstekend

Danielle

1 nacht verbleven in februari 2024
Reactie van Beekman Arms op 23 mrt 2024
Thank you for your positive review and for staying with us. We hope you will stay with us again in the future.

8/10 – Goed

Dustin

2 nachten verbleven in februari 2024
Reactie van Beekman Arms op 23 mrt 2024
Thank you for your positive review and for staying with us. We hope you will stay with us again in the future.

8/10 – Goed

Carol

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Originally we thought we were going to be in the main inn, but we were in the cottage and it was just fine.
3 nachten verbleven in februari 2024
Reactie van Beekman Arms op 21 feb 2024
Hi Carol, I am glad to hear that things worked out and you had a good stay. Thank you for choosing to stay with us.

10/10 – Uitstekend

Bobby

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Privacy,& quiet
1 nacht verbleven in februari 2024
Reactie van Beekman Arms op 18 feb 2024
Thank you for the 5-star review, and thank you for staying with us!

6/10 – Redelijk

Frederick

Breakfast leaves a lot to be desired. Poor setup, poor selection...considering the price of rooms and the fact you have to walk from rooms to the nain building further down the street.
1 nacht verbleven in februari 2024
Reactie van Beekman Arms op 7 feb 2024
Hi Frederick, I am sorry to hear about your negative experience staying with us. I hope you will consider giving us another chance in the future.

4/10 – Matig

Daniela

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Disappointing
Check-in was down street at main Inn which would have been fine if indicated somewhere - I walked in on people occupying a house on premises which very much looked like where you would check-in for the Delamater. The room is very dated and in need of repairs. The heater was so loud that I had to turn it off to be able to sleep, and the bed was like sleeping on plywood.
1 nacht verbleven in januari 2024
Reactie van Beekman Arms op 27 jan 2024
Hi Daniela, I am sorry to hear about your less-than-stellar experience staying with us. I have forwarded your review to our general manager for further review.

10/10 – Uitstekend

William

1 nacht verbleven in december 2023
Reactie van Christine op 29 dec 2023
Dear William:Thank you for the kind words in your review.

2/10 – Ontzettend slecht

Susan

Positief: Netheid
We booked a particular room and previewed it for my elderly mother. The room seemed good as it had grab bars in the bathroom and a curbless walk in shower. We arrived to check in and was told we would be in a different room but it was basically the same layout. It took us a half an hour to find the room and the room had a tub/shower with a high step and no grab bars.
1 nacht verbleven in december 2023
Reactie van Beekman Arms op 5 jan 2024
Hi Susan, I am sorry to hear about your less than exemplary experience with us. I hope you will consider giving us another chance in the future.

4/10 – Matig

Elizabeth

1 nacht verbleven in december 2023
Reactie van Corene C. op 7 dec 2023
Dear valued guest,Thank you for your feedback. We are happy you had a fantastic experience here with us. We look forward to having you stay with us again soon.

10/10 – Uitstekend

Jeanette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Corene C. op 7 dec 2023
Dear valued guest,Thank you for your feedback and are very happy you had a fabulous time. We look forward to having you stay with us again very soon.

10/10 – Uitstekend

Celeste

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Continental breakfast was five star.
2 nachten verbleven in november 2023
Reactie van Christine op 5 dec 2023
Dear Celeste:Thank you so much for the kind words. We are very happy that you enjoyed the breakfast.

10/10 – Uitstekend

Abigail

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a lovely stay. The grounds and different buildings on the property are lovely and so convenient to the town. The Beekman Arms tavern is cozy and a great place to hang out. The free breakfast was adequate although no hot foods. Some of the rooms were a bit dated but all still very clean and welcoming. Would definitely stay again and recommend.
3 nachten verbleven in november 2023
Reactie van Corene C. op 30 nov 2023
Dear valued guest,Thank you so very much for your feedback. We are so happy to hear you had a pleasant stay with us. We look forward to having you here with us again soon!

8/10 – Goed

Artem

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed for one night in a room with two queen-size beds. The service was quite pleasant. It was a bit challenging to locate the concierge due to the extensive service coverage across the large area. The breakfast was standard, slightly better than traditional continental breakfasts in America. The room was warm with air conditioning. However, this made the air very dry at night. The bathroom and toilet were standard. There was sufficient lighting in the room. It was very nice that the administration left a small gift in the room! Thank you for that! Will I stay here next time? Definitely yes.
1 nacht verbleven in november 2023
Reactie van Corene C. op 30 nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and look forward to having you stay with us again very soon!

6/10 – Redelijk

Rose

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The breakfast area had no heat, making it uncomfortable. The roof on the buildings is missing shingles. The ceiling lights each had different bulbs. Could use some sprucing up all around.
3 nachten verbleven in november 2023
Reactie van Corene C. op 30 nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and we have addressed your concerns here at the property. We look forward to having you stay here again with us soon!

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your feedback! we look forward to having you stay with us again!

8/10 – Goed

Cecilia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Look forward to coming back!
Excellent dining. Very clean and comfortable rooms. (One hiccup ...no one was there in AM for breakfast service, but the front desk adjusted billing.)
1 nacht verbleven in november 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your valued feedback. we are so happy you had a great experience and look forward to having you back again.

10/10 – Uitstekend

Caitlin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!
1 nacht verbleven in november 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your valued feedback. we look forward to having you stay with us again.

8/10 – Goed

Douglas

Reisde met partner
Positief: Netheid
Bathroom could use repair. Paint and wood chipping. Continental breakfast ended at 10 both at Beekman & Delamater so no coffee! Room and bathroom clean. Nice quiet location.
1 nacht verbleven in november 2023
Reactie van Corene C. op 30 nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and look forward to having you back again with us soon!

4/10 – Matig

Ivana

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 30 nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and to have you as a guest again soon!

10/10 – Uitstekend

Devon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable stay for one night. Room was very clean and cozy.
1 nacht verbleven in oktober 2023
Reactie van Nansi, Front Desk op 25 okt 2023
Thanks so much! Glad you enjoyed your stay. Come again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charm!
It was magical, although the rooms could use an update. It was very clean, staff was sweet, beds were very comfortable and the small details made all the difference. I would stay again in a heartbeat. What a lovely place to stay in beautiful Rhinebeck!
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your feedback and we look forward to having you stay with us again soon!

8/10 – Goed

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your valuable feedback. We look forward to having you stay with us again soon!

10/10 – Uitstekend

Erin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your valued feedback and we look forward to having you stay with us again soon!

10/10 – Uitstekend

Luciane, Chicago

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stay was great! Complimentary continental breakfast was included, which was not mentioned at time of booking, so it was a nice surprise.
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you so much for your feedback and we are very happy you had a great experience. we look forward to having you stay with us again soon.

10/10 – Uitstekend

Meghan

1 nacht verbleven in oktober 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,We value your feedback and look forward to having you back here with us again.

10/10 – Uitstekend

Joyce

2 nachten verbleven in september 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your feedback and look forward to having you here with us again!

8/10 – Goed

Anne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet. Nice continental breakfast. A little musty smell but we opened windows and it was ok.
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 30 nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and look forward to having you stay with us again soon!

10/10 – Uitstekend

Elizabeth

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice little breakfast included
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your feedback. We look forward to having you stay with us again soon!

10/10 – Uitstekend

Maureen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the quaintness of the property and the amount of space we had.
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your feedback. We look forward to having you stay with us soon!

6/10 – Redelijk

EVA

Positief: Netheid
Negatief: Personeel en service
I had neglected to specify that I needed a downstairs room. When I arrived the only available rooms were upstairs (about 20 steps). The young woman at check-in basically told me ‘tough luck, find somewhere else but we are going to charge you if you leave.’ I asked to speak to the manager who graciously told her to find me a room.
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 30 nov 2023
Dear valued guest,We are sorry to hear you didn't have the best experience and we have addressed your concerns. we hope this didn't mar your stay and we look forward to having you back with us again soon.

4/10 – Matig

George

1 nacht verbleven in oktober 2023
Reactie van Corene C. op 30 nov 2023
Dear valued guest,Thank you for your feedback. we appreciate your patronage and look forward to having you stay here again with us soon!

4/10 – Matig

Lawrence

2 nachten verbleven in september 2023
Reactie van Corene C. op 26 nov 2023
Dear valued guest,Thank you so much for your feedback. We look forward to having you stay with us again soon!

4/10 – Matig

Sylvia

Negatief: Netheid, comfort kamer
Musty moldy Inn
This place has really gone downhill. They have too many buildings and rooms to keep up with. My room was so moldy and musty and remained so even after I had the windows open for a few hours. The bed was uncomfortable and it appeared the mattress was old. Maybe the rooms are better at their other inn. I won’t be staying again.
1 nacht verbleven in oktober 2023
Reactie van Corene C. op 30 nov 2023
Dear valued guest,We are sorry to hear that you did not have a good experience here with us and we have addressed your concerns here at the property. We hope to have you as a guest on our property again soo.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very cozy hotel. I always feel that I’m at home when I stay here.
1 nacht verbleven in september 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your valuable feedback and we look forward to having you stay with us again.

10/10 – Uitstekend

John, Bow

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The street sign and house numbers were VERY difficult to see in the dark. Otherwise, the site and rooms are unique and exellent.
1 nacht verbleven in september 2023
Reactie van Corene C. op 26 nov 2023
Dear valued guest,Thank you so much for your feedback. We are looking into making adjustments to our signage outside. We look forward to having you stay with us again soon.

10/10 – Uitstekend

Nicole

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you so much for your feedback and look forward to having you stay with us again soon!

10/10 – Uitstekend

Jay

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had a very nice stay. The property was just what we needed. A very nice breakfast.
1 nacht verbleven in september 2023
Reactie van Corene C. op 23 nov 2023
Dear valued guest,Thank you for your valued feedback and we look forward to having you stay with us again soon!

6/10 – Redelijk

Sylvia

Positief: Netheid
Delamater Inn is sliding down
Less than OK stay. Room was moldy smelling. TV didn’t work. Noisy guests…
2 nachten verbleven in september 2023

10/10 – Uitstekend

Grace

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely historic inn right in the center of town. The staff were all very kind and welcoming - and the buildings were all beautiful. Our room in the newer section was great and had nice views over the town. We will be back!
1 nacht verbleven in september 2023

8/10 – Goed

Laurence

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Regina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Clean and beautiful with good wine and breakfast!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023