Exterieur

Beoordelingen van Holiday Inn Express Richburg, an IHG Hotel

2.5 out of 5
Holiday Inn Express Richburg, an IHG Hotel
3190 COMMERCE DRIVE, Richburg, SC

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 315 van 436 beoordelingen" "
Gastenscore: 8 - Goed. 75 van 436 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 436 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 436 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 436 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Megan

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
It was clean and the staff was friendly.
1 nacht verbleven in mei 2024

8/10 – Goed

Hollie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had an issue with the water during our stay.
1 nacht verbleven in mei 2024
Reactie van Vivica op 20 mei 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. I apologize there was issues with the water pressure, as that is not our norm. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again in the future.

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Vivica op 12 mei 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

John

Crystal at check in was very pleasant and knowledgeable. Comfortable beds spacious bath. We would stay again.
1 nacht verbleven in mei 2024
Reactie van Vivica op 17 mei 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

8/10 – Goed

Janet

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Vivica op 17 mei 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

William M

Positief: Staat van de accommodatie en faciliteiten
Very clean. Staff was very friendly and accommodating.
1 nacht verbleven in april 2024
Reactie van Vivica op 3 mei 2024
We appreciate you sharing your experience with us! We are excited to hear that your stay was to your standards. We strive to provide the best possible hotel stay for all of our guests from every walk of life! We take pride in our services that we provide to you. Once again thank you for choosing the Holiday Inn Express and Suites Richburg, and we hope to see you again!

6/10 – Redelijk

Cheryl

Reisde met familie
Our room was nice but it was dampened when we got to our room and it was not the cleanest. Thick dust over two headboards and pubic hair throughout bathroom missed. The carpet was not vacuumed well.
1 nacht verbleven in april 2024
Reactie van Vivica op 29 apr 2024
Thank you for sharing your experience with us. We take pride in delivering the IHG clean promise as well as exceptional service. I apologize we fell short during your stay. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Russell, Stahlstown

Positief: Netheid, personeel en service
Clean, new, and quiet.
1 nacht verbleven in april 2024
Reactie van Vivica op 29 apr 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again in the future.

10/10 – Uitstekend

Michelle

1 nacht verbleven in april 2024
Reactie van Vivica op 20 mei 2024
We appreciate you sharing your experience with us! We are excited to hear that your stay was to your standards. We strive to provide the best possible hotel stay for all of our guests from every walk of life! We take pride in our services that we provide to you. Once again thank you for choosing the Holiday Inn Express and Suites Richburg, and we hope to see you again!

10/10 – Uitstekend

Vicky

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean facility
1 nacht verbleven in april 2024
Reactie van Vivica op 23 apr 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again in the future.

10/10 – Uitstekend

Abigail, TRUMBULL

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Vivica op 23 apr 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. Our mission is to make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalized service and a superior hospitality product by upholding a strong moral system and actively participating in the community. We look forward to welcoming you back to our hotel in the future. We also take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon!

10/10 – Uitstekend

Olga

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Vivica op 23 apr 2024
We appreciate you sharing your experience with us! We are excited to hear that your stay was to your standards. We strive to provide the best possible hotel stay for all of our guests from every walk of life! We take pride in our services that we provide to you. Once again thank you for choosing the Holiday Inn Express and Suites Richburg, and we hope to see you again!

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always what I expect when staying at a Holiday Inn Express! Great staff and facility.
1 nacht verbleven in april 2024
Reactie van Vivica op 23 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. Our mission is to make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalized service and a superior hospitality product by upholding a strong moral system and actively participating in the community. We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

Jeremy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stop for any family. Quick exit off the highway. Decent breakfast
1 nacht verbleven in april 2024
Reactie van Vivica op 23 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Garry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cx
1 nacht verbleven in april 2024
Reactie van Vivica op 17 apr 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a new facility so everything is neat and clean.
1 nacht verbleven in april 2024
Reactie van Vivica op 17 apr 2024
We appreciate you sharing your experience with us! We are excited to hear that your stay was to your standards. We strive to provide the best possible hotel stay for all of our guests from every walk of life! We take pride in our services that we provide to you. Once again thank you for choosing the Holiday Inn Express and Suites Richburg, and we hope to see you again!

8/10 – Goed

AMY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Vivica op 17 apr 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again in the future.

10/10 – Uitstekend

Daniel, Naples

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in april 2024
Reactie van Vivica op 17 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Beautiful facility. Well maintained.
1 nacht verbleven in april 2024
Reactie van Vivica op 17 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. Our mission is to make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalized service and a superior hospitality product by upholding a strong moral system and actively participating in the community. We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

Shaunda

Positief: Netheid, staat van de accommodatie en faciliteiten
Definitely a nice place to stay
1 nacht verbleven in maart 2024
Reactie van Vivica op 17 apr 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again in the future.

8/10 – Goed

Gary

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Comfortable room. Floor of shower and refrigerator really needed a good scrubbing.
1 nacht verbleven in april 2024
Reactie van Vivica op 9 apr 2024
Thank you for sharing your experience with us. We take pride in delivering the IHG clean promise as well as exceptional service. I apologize we fell short during your stay. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and comfortable. The staff at breakfast were very pleasant and helpful.
1 nacht verbleven in maart 2024
Reactie van Vivica op 3 apr 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again in the future.

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a very clean and pet friendly hotel. Very nice breakfast and staff were great.
1 nacht verbleven in maart 2024
Reactie van Vivica op 3 apr 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. Our mission is to make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalized service and a superior hospitality product by upholding a strong moral system and actively participating in the community. We look forward to welcoming you back to our hotel in the future. We also take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon!

8/10 – Goed

Angel

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was set back from the highway so very quiet. There were several restaurants nearby and a gas station at the end of the road which was very convenient. The bed was comfortable. My only complaint is that there was hair in the shower, and not just one or two. There was enough in there that I wondered if had even been cleaned. The rest of the room and bathroom was clean.
1 nacht verbleven in maart 2024
Reactie van Vivica op 25 mrt 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

8/10 – Goed

Mara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were lots of restaurants close.
1 nacht verbleven in maart 2024
Reactie van Vivica op 25 mrt 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

6/10 – Redelijk

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Vivica op 25 mrt 2024
Thank you for sharing your experience with us. We take pride in delivering the IHG clean promise as well as exceptional service. I apologize we fell short during your stay. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Semra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay. Beds were very comfortable. Sheets were sooo soft. Everything was very clean. Here and there needs a little fixing. But nothing to complain about. The staff was wonderful. Would definitely stay there again. It is worth it.
1 nacht verbleven in maart 2024
Reactie van Vivica op 15 mrt 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. Our mission is to make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalized service and a superior hospitality product by upholding a strong moral system and actively participating in the community. We look forward to welcoming you back to our hotel in the future. We also take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon!

10/10 – Uitstekend

Vipin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean. Good value hotel
1 nacht verbleven in december 2023
Reactie van Vivica op 13 mrt 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. Our mission is to make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalized service and a superior hospitality product by upholding a strong moral system and actively participating in the community. We look forward to welcoming you back to our hotel in the future. We also take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon!

10/10 – Uitstekend

Christine

Reisde met familie
The water dispenser in the exercise room didn’t work.
1 nacht verbleven in maart 2024
Reactie van Vivica op 13 mrt 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Kathy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and comfortable. Very clean.
3 nachten verbleven in maart 2024
Reactie van Vivica op 13 mrt 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were outstanding. Friendly and knowledgable.
1 nacht verbleven in maart 2024
Reactie van Vivica op 13 mrt 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. Our mission is to make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalized service and a superior hospitality product by upholding a strong moral system and actively participating in the community. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Art van

1 nacht verbleven in maart 2024
Reactie van Vivica op 27 mrt 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again in the future.

10/10 – Uitstekend

Curtis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value
1 nacht verbleven in maart 2024
Reactie van Vivica op 6 mrt 2024
Thank you for choosing Holiday Inn Express! We appreciate your business, we try to give quality service without breaking the bank. We look forward to seeing you soon

10/10 – Uitstekend

Joanne O

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is convenient to I-70. Very clean, modern, comfortable, ample parking. Excellent friendly service. Wonderful breakfast included. Excellent value for your money. Recommend this hotel.
1 nacht verbleven in maart 2024
Reactie van Vivica op 3 mrt 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

4/10 – Matig

Ronald, Kitchener

Positief: Netheid, staat van de accommodatie en faciliteiten
Good except $12.50 each for 4 beers purchased near the front desk is predatory and exploitative pricing!
1 nacht verbleven in februari 2024
Reactie van Vivica op 3 mrt 2024
Thank you for staying with us, I am sorry that your stay was not as expected. I understand prices can be a bit higher in hotels. We appreciate your business and hope this won't stop you from returning.

10/10 – Uitstekend

james

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
facility, room were cleanly and food choices for breakfast option was better than average. very good choice during a very long drive
1 nacht verbleven in februari 2024
Reactie van Vivica op 26 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

2/10 – Ontzettend slecht

Brenda

Reisde met een groep, Zakenreiziger
Negatief: Personeel en service
I inquired re early check in and was told to call on Friday morning. I called and the guy answering ask me what time I wanted to come. I responded that was his call as I didn’t know when rooms would be ready; he suggested 1:00; I said oh ok! Upon my arrival no rooms were available and Jesus (His name) had no idea when a room would be ready; he knew he had told me 1:00; my friend and I waited patiently till 1:30; I ask him again re room, still no idea; I ask him re the number of hotel rooms, he said 98; I told him I found it strange that 1 1/2 hours from check in there were no rooms; his attitude was pathetic; At 1:50 I ask to speak to the manager and went thru the whole story. I also let her know I was past president of the group holding a symposium next door and that our group had many guests at the hotel. Surprisingly she was able to identify a room! Her attitude was not very customer oriented. The room did not have bath towels, but the 2nd shift staff did bring towels up. The breakfast was cold, coffee was good. Next year our group will strongly consider recommending guests stay in Rock Hill, 15 minutes away! I was really disappointed but recognized I was in Chester, what else could be expected!
1 nacht verbleven in februari 2024
Reactie van Vivica op 24 feb 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express RICHBURG. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

10/10 – Uitstekend

L

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very clean, love the dove soaps in the washroom, breakfast was excellent.
1 nacht verbleven in februari 2024
Reactie van Vivica op 24 feb 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

jack

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Vivica op 24 feb 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. Our mission is to make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalized service and a superior hospitality product by upholding a strong moral system and actively participating in the community. We look forward to welcoming you back to our hotel in the future. We also take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

lacrista

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great and the property was clean and welcoming.
1 nacht verbleven in februari 2024
Reactie van Vivica op 24 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Jeanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Vivica op 24 feb 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Laurene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and easy.
1 nacht verbleven in februari 2024
Reactie van Vivica op 24 feb 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again soon, Thank you!

10/10 – Uitstekend

Sherryl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AWESOME STAY
My stay was amazing, from beginning to end. They were able to accommodate me with an early check in and a late check late. There was an employee that went above and beyond to assist me, by the name of Jesus.
1 nacht verbleven in februari 2024
Reactie van Vivica op 17 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. Our mission is to make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalized service and a superior hospitality product by upholding a strong moral system and actively participating in the community. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Tyronne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a wonderful stay
1 nacht verbleven in februari 2024
Reactie van Vivica op 17 feb 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

2/10 – Ontzettend slecht

Cynthia

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We asked for non down pillows and had to go find them, and was given 1 more down pillows that caused an allergic reaction in the middle of the night
1 nacht verbleven in februari 2024
Reactie van Vivica op 17 feb 2024
Thank you for sharing your experience with us. We take pride in delivering the IHG clean promise as well as exceptional service. I apologize we fell short during your stay. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Mark

1 nacht verbleven in februari 2024
Reactie van Vivica op 25 mrt 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again in the future.

8/10 – Goed

Lewis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Vivica op 17 feb 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again soon, Thank you!

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable with excellent customer service staff.
1 nacht verbleven in februari 2024
Reactie van Vivica op 17 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.

10/10 – Uitstekend

Sabrina

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this properly was great. Make THE HOT WATER HOTTER
1 nacht verbleven in februari 2024
Reactie van Vivica op 17 feb 2024
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again soon, Thank you!

8/10 – Goed

Gary

1 nacht verbleven in februari 2024
Reactie van Vivica op 25 mrt 2024
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.