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Beoordelingen van Baymont by Wyndham Richmond I-70

2.5 out of 5
Baymont by Wyndham Richmond I-70
912 Mendleson Dr, Richmond, IN

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 312 van 889 beoordelingen" "
Gastenscore: 8 - Goed. 341 van 889 beoordelingen" "
Gastenscore: 6 - Redelijk. 150 van 889 beoordelingen" "
Gastenscore: 4 - Matig. 56 van 889 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 889 beoordelingen" "

8,0/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ming Lian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fun time
I had an amazing time at the Comfort Inn, the housekeepers are friendly and the managers too, my key didn’t work and the woman eho helped me gladly walked with me to check it out. Eventually solved and i could get back into my room. I had an amazing stay, the rooms are clean, everyday clean towels and if you wanted your room clean just sit downstairs and have a free breakfast meal. 100% satisfied and looking forward to come visiting again!
26 nachten verbleven in juli 2018
Reactie van manager op 10 aug 2018
Dear Ming, Thank you so much for sharing with us about your stay. I am so glad we made it memorable. We will be looking forward to your next visit. Thank you again. Sincerely Rose Mary Ware Operations Manager

8/10 – Goed

Dennis

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

6/10 – Redelijk

Crystal

Positief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Courtney, Supervisor op 11 mei 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

6/10 – Redelijk

jeffrey

Positief: Personeel en service
Pretty dirty and run down
1 nacht verbleven in mei 2024
Reactie van Courtney, Supervisor op 13 mei 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 – Uitstekend

William

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rooms under reno
1 nacht verbleven in mei 2024
Reactie van Courtney McNew, Manager op 6 mei 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

8/10 – Goed

Kenneth

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property... worth the price! 2nd floor only options are temporary....
2 nachten verbleven in april 2024
Reactie van Courtney McNew, Manager op 6 mei 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The room was above average but a little worn. It was very competitively priced. Just a heads up there isn’t an elevator.
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 29 apr 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Toilet running carpet ripped up near entry to room outside appearance looked out dated
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 29 apr 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 – Uitstekend

Ken

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
There are holes in our carpet. The shower is nice.
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 26 apr 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

Hugh

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A nice overnight stay, all good.
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 26 apr 2024
Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Our room was clean but carpet was in disrepair . Had a very nice breakfast.
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 21 apr 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am a regular customer (4-6 days per month).... excellent staff, clean, safe and a great price
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 20 apr 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

10/10 – Uitstekend

Dileepkumar

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to freeway, friendly staff, clean room.
1 nacht verbleven in maart 2024
Reactie van Courtney McNew, Manager op 18 apr 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 – Goed

Alisha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All in all it is worth the $70 that we paid. Room was clean and very large. The staff were outstanding, very customer service driven! Breakfast was the standard hotel breakfast other than a gentleman making eggs to order which was incredible.
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 15 apr 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Except for the last night where the room next door was extremely loud until 1:30am, my stay was awesome otherwise.
6 nachten verbleven in april 2024
Reactie van Courtney McNew, Manager op 15 apr 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 – Redelijk

Jan

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room smelled musty, old building...electric socket in bathroom didn't work...however the staff seemed attentive and helpful.
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Supervisor op 11 apr 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was eclipse day. They made a warm, party atmosphere for the guests. Very welcoming. Well done.
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 11 apr 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in/out. Good breakfast. Excellent value.
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 11 apr 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 – Redelijk

Sara

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Courtney McNew, Supervisor op 11 apr 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

8/10 – Goed

Michael, Houston

1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 29 apr 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and very quiet
4 nachten verbleven in april 2024
Reactie van Courtney McNew, Manager op 8 apr 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

10/10 – Uitstekend

KEVIN

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, easy access to the express way.
1 nacht verbleven in april 2024
Reactie van Courtney McNew, Manager op 7 apr 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

8/10 – Goed

Mariellen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Courtney McNew, Manager op 8 apr 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 – Goed

Kristine

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
dead bugs in the bathtub and on the windowsills. Carpet looked like it hadn't been vacuumed in weeks and the whole place smelled like smoke!
1 nacht verbleven in maart 2024
Reactie van Courtney, Supervisor op 4 apr 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

4/10 – Matig

Amilcar

Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Courtney, Supervisor op 31 mrt 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

Dennison

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Rina Patel op 26 mrt 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

10/10 – Uitstekend

Kenneth

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property, clean, affordable and a nice staff.
1 nacht verbleven in maart 2024
Reactie van Rina Patel op 26 mrt 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

8/10 – Goed

Michelle

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We checked in late and staff was informative and helpful. Room was clean just older facilities. Good stay
1 nacht verbleven in maart 2024
Reactie van Courtney McNew, Manager op 21 mrt 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 – Goed

Paul, Philadelphia

Positief: Netheid, personeel en service
Good for the price, clean but a little worn.
1 nacht verbleven in maart 2024
Reactie van Courtney McNew, Manager op 18 mrt 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 – Goed

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very polite, asking in the hallway passing me by if the room was clean and offering to make a breakfast after missing the scheduled hours.
1 nacht verbleven in maart 2024
Reactie van Courtney McNew, Manager op 12 mrt 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

Walter

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ladie at the front desk is very nice and very fast and always smiling which makes everything perfect
1 nacht verbleven in maart 2024
Reactie van Courtney McNew, Manager op 10 mrt 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

2/10 – Ontzettend slecht

Crystal

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ran down, bad area, pool not functional
1 nacht verbleven in maart 2024
Reactie van Rina op 6 mrt 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

6/10 – Redelijk

Rebecca

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Chose this hotel based on many many good reviews. Staff were kind. Our experience with cleanliness was unfortunately bad. 1st room assignment conditions were deplorable. Obviously had not receved any attention after the previous checkout. Was disgusting. Desk assigned another room. Had a good night's rest.
1 nacht verbleven in maart 2024
Reactie van Rina op 6 mrt 2024
I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,“GENERAL MANAGER”

8/10 – Goed

Frank

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean rooms and the hotel staff was very friendly. Would definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van Rina op 6 mrt 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

10/10 – Uitstekend

Cali

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Rina op 6 mrt 2024
Pleasure to receive positive feedback. Thank you.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and clean with friendly staff!
4 nachten verbleven in februari 2024
Reactie van Courtney McNew, Manager op 3 mrt 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

gilbert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice Hotel. Friendly Staff.
1 nacht verbleven in februari 2024
Reactie van Rina patel op 29 feb 2024
Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The warm chocolate chip cookies at check-in was a nice touch. Also the kind gentleman who made food for us even though we missed the breakfast hours made our stay even better.
1 nacht verbleven in februari 2024
Reactie van Rina Patel op 29 feb 2024
Reaching out to thank you so much for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 – Goed

Joseph

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All of the staff were very friendly and helpful, especially the staff that helped with the breakfast buffet.
1 nacht verbleven in februari 2024
Reactie van Courtney McNew, Manager op 25 feb 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always stay here when I travel
1 nacht verbleven in februari 2024
Reactie van Courtney McNew, Manager op 25 feb 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

Dona

Positief: Netheid, personeel en service en voorzieningen
It was ok for a one night stay. My room butted up to the weight room and someone was dropping weights very early in the morning. Maybe not open at 6 am when my time was 5 am. Also telephone didn't work and to shut my door I had to put the key in. It didn't shut automatically.
1 nacht verbleven in februari 2024
Reactie van Rina Patel op 21 feb 2024
I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

6/10 – Redelijk

Patricia

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
We found that the price of the room was in line with our experience staying there
1 nacht verbleven in februari 2024
Reactie van Rina patel op 21 feb 2024
Thank you for taking the time to tell us about your experience at Baymont

10/10 – Uitstekend

Summer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved them so much and the old man Is so kind when making breakfast
1 nacht verbleven in februari 2024
Reactie van RINA PATEL op 19 feb 2024
I am so glad stay was on enjoyable one will agree that Richard is great at his job he is definitely an asset to our company .

8/10 – Goed

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van RINA PATEL op 19 feb 2024
it's always a pleasure to receive positive feed back

4/10 – Matig

Jessica

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Dirty
1 nacht verbleven in februari 2024
Reactie van RINA PATEL op 19 feb 2024
Mrs. JESSICA I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and

10/10 – Uitstekend

Eva, Pittsburgh

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very clean and the staff friendly and helpful. It’s a family run hotel, and the owners did everything to please their guests. The breakfast buffet was very good and varied, cooked by the owner in the kitchen. He even offered my husband to cook him eggs over easy, if he didn’t like scrambled! The hotel is also close to I70 and very convenient.
1 nacht verbleven in februari 2024
Reactie van RINA PATEL op 19 feb 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service
Convenient location Reasonable
1 nacht verbleven in februari 2024
Reactie van Courtney McNew, Manager op 9 feb 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

2/10 – Ontzettend slecht

Tabetha

1 nacht verbleven in februari 2024
Reactie van Management op 21 mrt 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 – Uitstekend

steven

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van rina patel op 8 feb 2024
Thank you so much for review.

10/10 – Uitstekend

Tricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff and very comfortable rooms
6 nachten verbleven in februari 2024
Reactie van Courtney McNew, Manager op 9 feb 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,