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Beoordelingen van Motel 6 Ashland, VA

2 out of 5
Motel 6 Ashland, VA
101 N Cottage Green Dr, Ashland, VA

Beoordelingen

5,2
Gastenscore: 10 - Uitstekend. 78 van 737 beoordelingen" "
Gastenscore: 8 - Goed. 133 van 737 beoordelingen" "
Gastenscore: 6 - Redelijk. 136 van 737 beoordelingen" "
Gastenscore: 4 - Matig. 135 van 737 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 255 van 737 beoordelingen" "

5,0/10

Netheid

6,0/10

Personeel en service

4,8/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

5,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

teresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
People
1 nacht verbleven in mei 2024

6/10 – Redelijk

jennifer

Negatief: Staat van de accommodatie en faciliteiten
good - location next to highway and shopping center, easy walk to RMC campus. Needs improvement: condition of the buildings - run down, not maintained. condition of interior decorating - not attended to - dirty, ill aligned, torn, etc. cleanliness of room - soaking wet floor with bleach, hairs in wrinkly sheets
1 nacht verbleven in mei 2024
Reactie van Brand Experience Team op 20 mei 2024
Hi JenniferAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

4/10 – Matig

Beverly

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The area did not appear safe. The room's accommodations were okay--we needed a fridge and a microwave.
3 nachten verbleven in april 2024
Reactie van Brand Experience Team op 13 mei 2024
Hi Beverly, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

8/10 – Goed

Scott

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great place for overnight rest
1 nacht verbleven in april 2024

4/10 – Matig

Joshua, Elizabeth

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There was debris behind the microwave/self so the maids didn't clean the entire room prior to my arrival. There was mold on the shower curtains. The television was not working properly when I was attempting to change the channel to HDMI 1. My roommate needed an iron and not only did they take forever to bring it, it was broken. There was no plug for the bathtub and I had to use a washcloth to plug up the said object. The issues got resolved but everything except the TV should've been thoroughly done, etc., prior to the guest arrival. The mold is a health hazard. The only issue that wasn't fixed/made note of was the bathroom door which was damaged from the inside. Come on y'all. Overall, the motel experience sucked and I never had an issue with this motel until I came this year. Room #150 by the way.
4 nachten verbleven in april 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Joshua,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 – Uitstekend

Antonio

3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Regina

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was the worst hotel I've ever stayed at. First the only light didn't work. It was a smoking room with no ashtrays. The clerk gave me the incorrect type of door card. The toilet did not flush. There was no plug for the tub or sink. No body care that you get from other hotels. And the best part was the dude in the room next to me had a dog that barked every time i moved. And they would not give me a partial refund. I will never stay at another Hotel 6!!! Stay away!!
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 2 mei 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 – Goed

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 12 apr 2024
Hi Laura,Thank you for positively rating your stay!!Maz K.#Team6

2/10 – Ontzettend slecht

Ra'sheda

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just dirty and nasty. This was literally a last minute stay on a Saturday night and by far the worst motel I've stayed at. They don't even sweep the floor and hopefully you don't need to use the toilet bc it didn't flush. Save you money and frustration and find somewhere else or to be honest a night's sleep in the car would be better than this.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 26 mrt 2024
Hi Ra'sheda,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 – Ontzettend slecht

Darrah

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 29 mrt 2024
Hi Darrah,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 – Goed

Robert

1 nacht verbleven in maart 2024

6/10 – Redelijk

Esme

Negatief: Netheid
Fair for the price
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 19 mrt 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

10/10 – Uitstekend

Patrick

1 nacht verbleven in maart 2024

8/10 – Goed

Patrick

Positief: Personeel en service
Old building needs upgrading
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 20 feb 2024
Hi Patrick, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 – Ontzettend slecht

Michelle

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting
It was terrible. There were rodents the fridge and the microwave were extremely dirty. My husband and I stopped in just get some rest and a shower before continuing our trip. Unfortunately the next morning there was no hot water we were disappointed with the whole experience and felt uneasy once we saw roaches crawling on the desk.
1 nacht verbleven in januari 2024

8/10 – Goed

Patrick

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

jim

Negatief: Netheid, staat van de accommodatie en faciliteiten
Forget it. Stay next door at quality inn
Floor was coming up Drapes looked like they was thrower on the rod. ROACHS floor hasn’t been wash in a month.
Roaches
Floor comin apart A hazard
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 26 dec 2023
Hi Jim,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

4/10 – Matig

Robert

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wifi doesnt work
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 26 dec 2023
Hi Robert, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in december 2023

10/10 – Uitstekend

peter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
perferct
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 26 dec 2023
Hi Peter,Thank you for the perfect rating!!Lilith#Team6

8/10 – Goed

Patrick

Positief: Netheid, personeel en service
Property is old and needs updating fresh look
1 nacht verbleven in december 2023

4/10 – Matig

joan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Linda

Reisde met een groep, Reisde met huisdieren
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very dirty old rooms Ants Bedding not clean Bathroom not clean, no toilet paper holder, writing on the bathroom wall
1 nacht verbleven in november 2023
Reactie van Nancy Y. op 28 nov 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 – Matig

Vincent

Negatief: Netheid, staat van de accommodatie en faciliteiten
I like smoking rooms...romms had roaches and the person next had thier tv loud all night
1 nacht verbleven in oktober 2023
Reactie van Nancy Y. op 6 nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Needs improvement
Property needs to be updated. Reserved king bed and received two queen beds
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 30 okt 2023
Hi Traveler, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Neketta

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms doesn't look like the pictures on the site . They have gnats everywhere...sheets were dirty and old..the tube was dirty.. Spider webs around the room...towels and washclothes wasn't clean ..The floor hasn't been swept..
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 30 okt 2023
Hi Neketta,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 – Ontzettend slecht

Dana

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was not clean rags had stains on it
Reactie van Brand Experience Team op 30 okt 2023
Hi Dana,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Brandy

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We moved out of the first room bc of the roaches, moved all the way across the hotel and not as many, but still several. When I say roaches, I mean lots of babies literally crawling in broad daylight. The lock on the inside of the room was held on by 1 screw and a paper towel. We paid for 2 queen beds, but when we moved, we were given 2 double beds with twin sheets that wouldn't stay on the bed! A sheet for a blanket. No, seriously a striped sheet. Microwave was peeling on the inside and there was tons of rust showing. Saw the cleaning lady- needless to say, they need a better cleaning person. She wasn't even there a couple hours. Probably a big reason for roaches. When I went to the front and was telling the young man about the pests and room issues, I kid you not, I would've assumed he was a wax figure. Had the nerve to ask me if we'd used the room yet. There's a lot more, but it probably won't do any good. I now understand why Motel 6's slogan is, "We'll leave the light on for you," just to scare off the roaches!
2 nachten verbleven in oktober 2023
Reactie van Brand Experience Team op 30 okt 2023
Hi Brandy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Taphie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
For a no thrills hotel, it was safe, clean, had a great check-in, and was close to a Cracker Barrel. (LoL) excellent
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 9 okt 2023
Hi Taphie,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 – Redelijk

Elora-danon

Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
It was perfectly fine for one night. A little but rundown, but mostly clean and there were plenty of quick food options nearby.
1 nacht verbleven in september 2023
Reactie van SAM op 1 okt 2023
We appreciate your feedback and will consider your suggestions for improvement.

2/10 – Ontzettend slecht

Joseph

Negatief: Staat van de accommodatie en faciliteiten
Towels were dirty and stained room had a mold smell
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 9 okt 2023
Hi Joseph,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

KELLEY

Reisde met familie
We got as far as the parking lot and saw shady business being conducted in the front and back of the hotel and booked a stay at a different hotel down the road.
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 29 sep 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 – Redelijk

Lisa

1 nacht verbleven in september 2023

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service
Good price for the stay
1 nacht verbleven in september 2023
Reactie van Nancy Y. op 26 sep 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 – Redelijk

Sahvannah

5 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Anits

Negatief: Netheid, staat van de accommodatie en faciliteiten
The room stank of smoke and booze. Not enough towel. Linen was damp. Toilet old and dirty.
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 12 sep 2023
Hi Anits,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 – Ontzettend slecht

Noella

Reisde met familie
Negatief: Netheid, personeel en service
Très sale couverture sale, chambre de bain sale, rideau de douche sale…
1 nacht verbleven in augustus 2023
Reactie van Nancy Y. op 5 sep 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Totally Repulsive
Totally repulsive. I wiped something up off the floor and the washcloth turned black immediately. Don’t know the last time the flimsy comforter was washed. Mold in the bathroom. The trim around the mirror was spotted and filthy. The bathroom sink faucet was missing the bottom part and had something gross in it. The shower faucet was falling out of the wall. The toilet ran. I couldn’t fall sleep for hours because I was so worried about the germs. We stayed because it was pet friendly but there’s nowhere to walk the dogs. There was a dead (thankfully) cockroach outside our door. It had to be 3” long. Never again.
One swipe of the floor and this is what I got….
1 nacht verbleven in augustus 2023
Reactie van Nancy Y. op 5 sep 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close options to eat. Building has been around a long time, needs updating
1 nacht verbleven in augustus 2023
Reactie van Brand Experience Team op 28 aug 2023
Hi Patrick,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 – Goed

Laurie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good nite sleep & clean.
1 nacht verbleven in augustus 2023
Reactie van Nancy Y. op 15 aug 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 – Matig

Duke, Jersey City

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023

4/10 – Matig

Doreen

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The desk help was rude and not helpful. Said I didn’t have any reservation through Expedia. No hot water in shower. AC did work well.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 7 aug 2023
Hi Doreen,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 – Redelijk

Leslie

2 nachten verbleven in juli 2023

4/10 – Matig

Deeana

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Karina, Triangle

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was completely dirty. AC was not working and there were roaches and walls were dirty and blood. Staff was rude.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 26 jul 2023
Hi Karina, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 – Goed

Danny

1 nacht verbleven in juli 2023

8/10 – Goed

Linda

1 nacht verbleven in juli 2023

6/10 – Redelijk

Greg

Negatief: Personeel en service
1 nacht verbleven in juli 2023