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Beoordelingen van Rodeway Inn

2 out of 5
Rodeway Inn
718 Taughenbaugh Blvd, Rifle, CO

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 63 van 430 beoordelingen" "
Gastenscore: 8 - Goed. 115 van 430 beoordelingen" "
Gastenscore: 6 - Redelijk. 87 van 430 beoordelingen" "
Gastenscore: 4 - Matig. 71 van 430 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 94 van 430 beoordelingen" "

6,0/10

Netheid

7,0/10

Personeel en service

5,6/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Katy

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They charge $20 extra for the room
1 nacht verbleven in mei 2024

8/10 – Goed

Brenda

Reisde met familie
Negatief: Netheid
Reserved a room with double queen beds. Had 2 grand children with hubby and I. Got there to check in and they said all they had was a king suite with a sofa. No extra bedding. Had to go to front desk and ask for some. Phone in room to call front desk didn’t work. Alot of hair in the tub area. Pass on a shower. Bed was old and saggy.
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 19 mei 2024
Brenda,Thank you for staying with us. We apologize in regards to you being sold a room we were out of. I am happy that our staff was able to accommodate you.

8/10 – Goed

Paraluman

Reisde met partner
Positief: Netheid, personeel en service
Reception was courteous
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 15 mei 2024
Paraluman,Thank you for staying with us and for your feedback!

4/10 – Matig

Zach

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The back of the toilet had dirt and hair on it, two of the towels had literal dirt on them. The bed sheets also had a hair and stain on them. Overall cleanliness was bad but everything else was fine.
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 15 mei 2024
Zach,I sincerely apologize for your experience. I have addressed these issues directly with staff.

8/10 – Goed

Matthew

Zakenreiziger, Reisde met familie en kleine kinderen
Like location n staff were great
1 nacht verbleven in maart 2024
Reactie van SJ, Operations Manager op 25 mrt 2024
Matthew, Thank you for you staying with us! We are happy you enjoyed your stay!

6/10 – Redelijk

Allysson

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Honestly, I wasn’t expecting much. I just wanted a clean room to sleep in. The bathroom was gross, and the bedroom floors were so dirty.
1 nacht verbleven in maart 2024
Reactie van SJ, Operations Manager op 19 mrt 2024
We sincerely apologize for the issues you experienced during your stay. We have addressed this directly with our housekeeping staff.

2/10 – Ontzettend slecht

Jolee

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived pretty late at night or else we would have cancelled our reservation as soon as we got there. They have a no smoking policy but the hallways were full of smoke and our hotel smoke detector was actually covered up. We had to be reassigned removes on our arrival because the door wouldn’t unlock. Between the “neighbors” and “neighborhood travelers” walking through and yelling down the halls throughout the night to the quality of the entire hotel room, I refuse to stay at another hotel under the same name. The neighborhood was pitch black around and we were lucky to park under what seemed like the one light in the parking lot. My husband told me once we were in the room he didn’t want me leaving by myself and he would worry about our luggage. I wouldn’t recommended this hotel ever and I made the mistake by not looking at the reviews before booking.
1 nacht verbleven in maart 2024
Reactie van SJ, Operations Manager op 25 mrt 2024
Jolee,We sincerely apologize for your experience. The batteries in the door lock for the first room you were assigned had died, so you were moved to another room. That was corrected the next morning. The timers on the lights were adjusted that evening, and the lighting issues was corrected as well. We do not allow smoking in the hotel and it is addressed as soon as it is brought to our attention.

6/10 – Redelijk

Sarah

The front desk took 3 rings (1 minute between rings) to respond. I arrived at 330pm and check in time is 3p. The floor was covered in dirt as seen by the bottoms of my feet being covered once i removed my socks and shoes. The bed had hair on the top of it and once removing the duvet and top sheet there was more hair. The room had a full sized refrigerator and freezer as well as a kitchen sink and stove/oven with cabinets for storing. The TV had Netflix. There was a couch in the room and plenty of space to place belongings.
1 nacht verbleven in maart 2024
Reactie van SJ, Operations Manager op 7 mrt 2024
We sincerely apologize it took the front desk agent a few moments to respond. They were assisting another guest elsewhere in the hotel. We will address the issues with housekeeping you experienced as this is not acceptable. Since you had to wait, the desk agent did upgrade you from the simple king room you reserved to a king suite.

10/10 – Uitstekend

Alexander

1 nacht verbleven in januari 2024
Reactie van SJ, Operations Manager op 25 mrt 2024
Alexander,Thank you for staying with us!

4/10 – Matig

Cheryl

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Light switches did not work. Breakfast was very poor. The coffee perk was broken, no coffee in rooms either. Couldn't regulate temperature in the room. Will never stay here again!!
1 nacht verbleven in januari 2024
Reactie van SJ, Operations Manager op 10 jan 2024
We sincerely apologize you were not happy with any aspects of your stay. We are working hard and provide a clean environment for our guests, while offering a budget friendly option, all while conducting upgrades and renovations to make your stay a better one. We do offer more than we are required to for breakfast.

2/10 – Ontzettend slecht

Maria

1 nacht verbleven in december 2023
Reactie van SJ, Operations Manager op 2 jan 2024
We sincerely apologize you were not happy with your stay. We are renovating to make the property a better guest experience.

6/10 – Redelijk

Debbie

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I truly believe they are trying to fix this place up but it’s going to take a lot of time. Even the workers doing work in the rooms are smoking inside. The night manager uses the exterior of a rooms cooling unit as his personal ash tray. There’s tape all over from an attempt to repaint. The room itself smelled okay and was very clean so they are trying.
1 nacht verbleven in december 2023
Reactie van SJ, Operations Manager op 31 dec 2023
Debbie,I did look into your feedback. Our maintenance department that is doing the renovating are all non smokers. Once our painting is complete, the tape will be removed.

4/10 – Matig

Brian

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Run down, dirty, repairs going on everywhere. Never had such a saggy bed before.
1 nacht verbleven in december 2023
Reactie van SJ, Operations Manager op 31 dec 2023
Brian,We sincerely apologize for your experience. We are renovating and painting at this time to make our guests experience in our hotel a better one.

8/10 – Goed

Illiana

Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Reactie van SJ, Operations Manager op 7 feb 2024
Thank you for staying with us!

6/10 – Redelijk

Dianne

Zakenreiziger
Positief: Netheid
Bed uncomfortable, Noise in building until late.
1 nacht verbleven in december 2023
Reactie van SJ, Operations Manager op 25 dec 2023
Thank you for your feedback.

8/10 – Goed

sergio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2023
Reactie van SJ, Operations Manager op 12 nov 2023
Sergio,Thank you for staying with us and for your feedback! We are happy you enjoyed your stay and were patient while we work on renovations!

10/10 – Uitstekend

Idelia

Good
1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 15 okt 2023
Idelia, Thank you for staying with us! We are happy you enjoyed your stay!

10/10 – Uitstekend

Walter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
1 nacht verbleven in oktober 2023
Reactie van SJ, Operations Manager op 28 okt 2023
Thank you for staying with us!

8/10 – Goed

Rayett

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Had to have bed remade, it was not clran but clerk did take care of right away and do not spray ammonia around breakfast food
1 nacht verbleven in oktober 2023
Reactie van SJ, Operations Manager op 15 okt 2023
Thank you for staying with us and for your feedback. We will address these issues with staff.

4/10 – Matig

Paul

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No butter and jam for toast? No plates for toast? Breakfast is the poorest I had ever in all my tour for 30 years.
1 nacht verbleven in oktober 2023
Reactie van SJ, Operations Manager op 15 okt 2023
Paul,Thank you for staying and for your feedback. Unfortunately our supply truck was delayed by weather and the issue has since been resolved. We apologize it was not readily available during your stay.

2/10 – Ontzettend slecht

Sheryl

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After driving 20 hours, the two rooms we booked were occupied. Crash the receptionist was not helpful and said this has been happening lately. She seemed to be high. Went to a different hotel in town.
1 nacht verbleven in oktober 2023
Reactie van SJ, Operations Manager op 15 okt 2023
Sheryl,Thank you for your feedback. In watching the video playback from this incident, the desk agent did attempt to place you in different rooms once the mistake was made. The gentlemen yelling and entering the employee only area not once, but twice caused concern for staff safety. We authorized a full refund without penalty.

4/10 – Matig

Michael

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Don't stay at this Rodeway Inn
Hotel needs upgraded bad. Beds were very uncomfortable and TV was from the 90s. Took 5 minutes for the front desk attendant to show up. She was nice and doi g her best as she was in training and no one to help her. I would have canceled if I could of.
1 nacht verbleven in oktober 2023
Reactie van SJ, Operations Manager op 15 okt 2023
Michael, We are in the process of upgrading the entire property, as per our sign. We apologize it took the desk agent a few moments to get back to the desk, they were assisting another guest.

8/10 – Goed

Wayne

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Desk girl tried hard.
1 nacht verbleven in oktober 2023
Reactie van SJ, Operations Manager op 11 okt 2023
Wayne,Thank you for your feedback!

10/10 – Uitstekend

Alan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nce
New owners (2 days ago) I had stayed there 2 times before with very mion problems. They seem very interested in making sure even those are being taken care of. Great location comfortable rooms
1 nacht verbleven in oktober 2023
Reactie van SJ, Operations Manager op 11 okt 2023
Alan,Thank you for staying with us again. Our staff is taking great pride in this location and doing everything we can to make it the best stay, possible!

10/10 – Uitstekend

Simon

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay
New owner and doing renovations. But overall a pleasant stay
1 nacht verbleven in oktober 2023
Reactie van SJ, Operations Manager op 11 okt 2023
Simon,Thank you for staying with us. We are happy you enjoyed your stay!

10/10 – Uitstekend

Brent

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can honestly say the service at this hotel is top notch. The management team (Cliff and SJ) and everyone with whom we came into contact on the staff were amazing and very helpful. Cliff went above and beyond the call of duty. I have to say the level of attention we experienced here is better than I've experienced even in most high-end establishments. Breakfast When I go somewhere I always like to know if there's a breakfast included and what kind. There is a continental breakfast that includes things like coffee, muffins, oatmeal packets, etc. (no hot items such as eggs if you're looking for that.) The hotel The facilities are of the style and budget that you would find at places like motel 6, Super 8, etc. Our room was a double queen. I can't speak for every room. But the beds in our room are of the style of spring technology on par with what you find in a budget hotel. The room was very clean, bed and pillows were comfortable and better than I have experienced generally in budget hotels. In my conversations with Cliff, he shared with me that they recently started managing the hotel and they are working hard to give the entire hotel a "facelift." They just installed new key card systems and are in the process of renovating the rooms and bathrooms. While you can always find issues with any place if you look for it, I gave them top scores because of their quality of service and it is very apparent that the management and all staff are working hard to "right the ship."
1 nacht verbleven in oktober 2023
Reactie van SJ, Operations Manager op 11 okt 2023
Brent,It was a pleasure to meet you! thank you for recognizing the staff. We are working to hard to make everything perfect! We hope to see you, again!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff was nice, it had bed bugs though! I took photos, will be seeking a refund
Reactie van SJ, Operations Manager op 11 okt 2023
I personally inspected this property and stayed there due to your review. Every room was checked and there were no sign or indication of bedbugs. The area does have elm bugs, which do sometimes make their way into the rooms.

8/10 – Goed

David, Denver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff. The room was in great condition. Common areas definitely need some love and attention.
1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 2 okt 2023
David,Thank you for staying and for your feedback!

4/10 – Matig

Michelle

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service
No Internet available so TV would not work at all. Otherwise was clean and comfortable.
1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 28 sep 2023
Michelle,Thank you for staying with us. During your stay the internet provider was having issues beyond our control. This has since been rectified.

4/10 – Matig

Larry

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 24 sep 2023
Larry,I sincerely apologize we failed your expectations during your stay. I will address this with the staff at the property.

6/10 – Redelijk

Baca

1 nacht verbleven in juli 2023
Reactie van SJ, Operations Manager op 11 okt 2023
thank you for staying.

10/10 – Uitstekend

Wayne

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in staff was AMAZING! We came in early. Exhausted after being up all night dealing w tire issues. Staff was very kind n understood how tired we were. They checked us in hrs before the posted checkin time. We are grateful.
1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 14 sep 2023
Wayne,Thank you for staying with us and for your feedback! We are happy our staff made your situation a little more bearable!

8/10 – Goed

Abraham

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 14 sep 2023
Abraham,Thank you for staying with us and for your feedback!

8/10 – Goed

Luis

4 nachten verbleven in september 2023
Reactie van SJ, Operations Manager op 14 sep 2023
Luis,Thank you for staying with us!

4/10 – Matig

Chris

1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 2 okt 2023
Thank you for your feedback.

4/10 – Matig

Kelley

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bugs
2 nachten verbleven in september 2023
Reactie van SJ, Operations Manager op 11 sep 2023
Thank you for your feedback.

4/10 – Matig

Alva

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van SJ, Operations Manager op 11 sep 2023
Thank you for your feedback.

4/10 – Matig

Shayne

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Honestly if I could have got this refunded I probably would have. The bed was uncomfortable, room looked like it wasn’t taken care of, the bathroom only had 2 wash rags. The only positives were the AC worked and service was great checking in. I would be willing to try again but they need to do better on the rooms and make them appear more taken care of.
1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 3 sep 2023
Shayne,Thank you for letting us know about the issues with your room. We will be addressing this with the staff at the hotel.

4/10 – Matig

Laurie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
-
1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 3 sep 2023
Laurie,Thank you for your feedback.

8/10 – Goed

jack

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
n/a
1 nacht verbleven in september 2023
Reactie van SJ, Operations Manager op 3 sep 2023
Jack,Thank you for staying with us and for your feedback.

10/10 – Uitstekend

Abner

2 nachten verbleven in augustus 2023
Reactie van SJ, Operations Manager op 24 sep 2023
Abner,Thank you for staying with us and for your feedback.

4/10 – Matig

GABRIEL EDUARDO

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in augustus 2023
Reactie van SJ, Operations Manager op 30 aug 2023
Thank you for your feedback.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
1 nacht verbleven in augustus 2023
Reactie van SJ, Operations Manager op 27 aug 2023
Thank you for your feedback.

2/10 – Ontzettend slecht

Justin

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk-unhelpful and rude. Mold on bathroom roof, walls in room dirty in many places, clothes and trash from previous tenants under the bed! There was no breakfast at 7am or 8 am, breakfast supposed to be from 6am-9am. Roof panels out of roof everywhere, duct tape on trim. No wash rags in room. I'm sure there is much much more I'm not mentioning.
1 nacht verbleven in augustus 2023
Reactie van SJ, Operations Manager op 27 aug 2023
Justin, I sincerely apologize for the issues you experienced during your stay. I will be addressing this with the staff at the property.

2/10 – Ontzettend slecht

Rosie

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was really dirty, beds were so old, a lot of noise and around the property a lot of dog poop.
1 nacht verbleven in augustus 2023
Reactie van SJ, Operations Manager op 20 aug 2023
Rosie,Thank you for bringing these issues to our attention. We will address with the onsite staff.

8/10 – Goed

Odilon

Positief: Personeel en service, comfort kamer
Negatief: Netheid
3 nachten verbleven in augustus 2023
Reactie van SJ, Operations Manager op 20 aug 2023
Thank you for staying with us!

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Willingness of owners Chris and Rhonda to help get us on the road after auto breakdown on a weekend. All local motels were booked and we were faced with sleeping in our car until businesses open on Monday. We will always be grateful.
1 nacht verbleven in augustus 2023
Reactie van SJ, Operations Manager op 13 aug 2023
Robert,We will let the manager, Rhonda, know you were pleased with the service provided.

6/10 – Redelijk

Carol

Stairway was slippery with plastic on it. Our king bed sank in the middle! Kurig coffee was great! Please do not use my name for these comments. I respect you will honor my wished! Thank you!
1 nacht verbleven in augustus 2023
Reactie van SJ, Operations Manager op 13 aug 2023
Carol,Thank you for staying and for your feedback. We will be looking into the issues you experienced with staff at the property.

6/10 – Redelijk

Aisha

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good for one night
1 nacht verbleven in augustus 2023
Reactie van SJ, Operations Manager op 13 aug 2023
Aisha,Thank you for staying and letting us know how your experience was.

8/10 – Goed

brent

Positief: Personeel en service, comfort kamer
Needs an upgrade inside but it worked out well
Easy and friendly check in. The motel is and probably has been due for an internal update for quite some time. However, there is a little dog space out back, ok parking and my room, on the second floor, was very quiet. I was quite shocked how quiet it was. I'd stay here again. Easy on and off of the highway.
1 nacht verbleven in augustus 2023
Reactie van SJ, Operations Manager op 6 aug 2023
Brent,Thank you for staying and for your feedback. We are in the process of upgrading the property.