9 buitenzwembaden, ligstoelen bij het zwembad
Beschikbaarheid controleren

Beoordelingen van Royal Decameron Panama Plus - All Inclusive

5 out of 5
Royal Decameron Panama Plus - All Inclusive
KM115 Carretera Farallon, Rio Hato, Cocle

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 33 van 89 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 89 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 89 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 89 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 89 beoordelingen" "

8,0/10

Netheid

7,4/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Katarina

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Expensive stay, value for money doesn't match high expectations.
1 nacht verbleven in december 2023
Reactie van Guest Service Staff op 10 jan 2024
Thank you Katarina for rating us

8/10 – Goed

Ruben

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sin comentarios
1 nacht verbleven in april 2024
Reactie van Guest Service Team op 28 apr 2024
Gracias Rubén por calificarnos

10/10 – Uitstekend

Seweryn

6 nachten verbleven in februari 2024
Reactie van Guest Service Team op 20 apr 2024
Thank you Seweryn for rating us

6/10 – Redelijk

Grant, Summerland

Reisde met partner
Positief: Netheid, personeel en service
Not bad for an all inclusive. Food was average and the beds were satisfactory. If you have a mobility problem this property will be a challenge for you as walking distances between rooms, pools, and dining areas are long. You can get transportation for check in and check out which is nice
2 nachten verbleven in februari 2024
Reactie van Guest Service Staff op 12 apr 2024
we keep making improvement, thank you Grant for your feedback

10/10 – Uitstekend

Joe

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything I wanted. The whole family had a blast.
3 nachten verbleven in april 2024
Reactie van Guest Service Team op 9 apr 2024
Thank Joe for this amazing review, always welcome to you and your family

4/10 – Matig

Alexander

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
The property is old and could use some TLC on the outside. The inside of the rooms however are decent.
3 nachten verbleven in maart 2024
Reactie van Guest Service Staff op 2 apr 2024
Thank you ALexander for your suggestion

10/10 – Uitstekend

Luis Alberto Arbizú

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente servicio, variedad de alimentos, perfecto para niños, habitaciones muy buenas
2 nachten verbleven in maart 2024
Reactie van Equipo de Servicio al Huésped op 30 mrt 2024
Gracias por calificarnos Luis por su excelente calificación

10/10 – Uitstekend

Eugenio

Lleno mis expectativas. Las pasamos bien
2 nachten verbleven in maart 2024
Reactie van Equipo de Servicio al Huésped op 22 mrt 2024
Gracias Eugenio por calificarnos con la mejor puntuación

6/10 – Redelijk

David John

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We enjoyed the food and restaurant choices. Staff was very friendly and helpful, rooms were clean and made up daily. Pools had very little shade, with limited umbrellas to beat the sun. Natural foliage shade should be considered with the temperatures being so hot. Pools also had maintenance problems throughout our stay, primarily the jets in several pools were out of service which raised the water temperature in the pools to almost air temperature. The adult pool was out of service for our last three days. As a suggestion, live local (Latin) music two or three times a week would have been appreciated, as there was no live entertainment. Also, access to indoor and outdoor games (e.g., shuffleboard) would have been nice.
14 nachten verbleven in februari 2024
Reactie van Guest Service Staff op 22 mrt 2024
Thank you David for let us know your feedback

10/10 – Uitstekend

Alessandro robert

Reisde met familie
Positief: Netheid, personeel en service
The food was good and there were a lot of options. The beach was great. The staff were friendly and helpful (they do their best with English). The facility is a tad dated, but was ok. I wish I realized there was an airport 5 minutes away, I flew in and out of Panama City and it’s a very long taxi ride (2.5 hours going back). The entertainment was not great, but they did make an effort with it.
4 nachten verbleven in maart 2024
Reactie van Guest Service Team op 17 mrt 2024
Thank you for rating us

10/10 – Uitstekend

Argen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Si personal de apoyo excelente.El servicio muy bueno. No me gustó que nunca encontraba sillas de playa.Note que las que habían no eran suficientes y las personas se adueñaban de ellas como si fueran d su propiedad.La nevera estuvo dañada y los accesorios de utilidad de la habitación estaban incompletos(percheros,toallas,plancha)
5 nachten verbleven in maart 2024
Reactie van Guest Service Team op 14 mrt 2024
Le agradecemos Argen su calificación, sus observaciones y amables comentarios

8/10 – Goed

Steven B.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good beach and friendly people.
7 nachten verbleven in februari 2024
Reactie van Guest Service Team op 14 mrt 2024
Thank you Steven B., we are glad to know that you enjoyed the beach and the friendly staff

10/10 – Uitstekend

Kelby, Newton

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were a group of 3 couples, and we stayed in the Plus area. We were able to go to Lobby 3 for a quick check in, and were served a cold welcome drink right away. Our room was on the 2nd floor (no elevator for those that have limitations). Our room was lovely. It had two beds, and a smaller cot thing. We had a beautiful view of the ocean. Our room was clean, and we had no problems with the towels. The buffet (Pacifiko) had a wonderful variety and was very good. The first night, they were serving Mexican food and each night the food rotated to something different. There was always plenty of seating. The staff worked very hard and everything was kept clean. We ate at three of the other restaurants: Pannamai (Italian)--excellent; Cafe Med--excellent; and Cowboy Steak House--terrible steak, tough as shoe leather and I couldn't cut it even though I ordered medium rare. The adult swim up bar was excellent. I especially enjoyed talking with Lisbeth! The swim up bar was the only one that would let us have drinks in the pool. One problem is that every day we would go down around 7 am and all the chairs would already be saved with people putting their towels on them. In one of the lower pools, there was a group that hogged two cabanas and stacked all the upright chairs and tables inside these cabanas and stacked up several loungers as though they were the only people at the resort that might want to use them! The beach was beautiful! We had a wonderful stay
8 nachten verbleven in februari 2024
Reactie van Guest Service Team op 5 mrt 2024
Thank yoy Kelby for rating us and your valuable feedback

4/10 – Matig

Lilia

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sorry not worth it
3 nachten verbleven in maart 2024
Reactie van Guest Service Team op 5 mrt 2024
Thank you Lilia, we keep making improvement

8/10 – Goed

Serge, Granby

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too much walking and too many steps. Beach quite acceptable Somebody with wheel chair should not go there,
5 nachten verbleven in februari 2024
Reactie van Guest Service Team op 5 mrt 2024
Thank you Serge for rating us

10/10 – Uitstekend

Oswald

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Essen war sehr gut und abwechslungsreich, immer Grillstation,mehrere Sorten Fleisch,beef, Chicken, Fisch,Vor- und Nachspeisen.Restaurant etwas laut, aber für die vielen Gäste nötig. Die Zimmer liegen oben am Hang, Restaurant und Pool und Strand unten, dadurch mehrmals am Tag ca. 100 Treppen steigen. Der Duschkopf im Zimmer war kaum schwenkbar, sodass die Dusche nie ganz sauber würde,ein Minus! Abendshows recht spät,21:30. Mehrere Pools und Meer waren super. Rutschen waren leider selten in Betrieb?
8 nachten verbleven in februari 2024
Reactie van Guest Service Team op 5 mrt 2024
Vielen Dank, dass Sie uns bewertet und kommentiert haben Oswald

10/10 – Uitstekend

nicolas

Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel is nice! Overall food is good, the cowboy restaurant the food could be better serve. The only negative comment is the people filling you about becoming a member, they will go up to you at the pool and start asking you questions
Reactie van Guest Service Team op 4 mrt 2024
Thank you Nicolas

10/10 – Uitstekend

Andrea Helene

Positief: Netheid, personeel en service
7 nachten verbleven in januari 2024
Reactie van Guest Service Team op 11 feb 2024
Gracias Andrea por calificarnos con la mejor puntuación.

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good variety of dining options, food was good especially the new york steak. Italian not so great. Beaches ae nice white sand. Watch out for horse and dog poop.
5 nachten verbleven in januari 2024
Reactie van Guest Service Team op 30 jan 2024
Thank you for your feedback Tim

8/10 – Goed

Andrzej, Wethersfield

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay, clean with nice pools
8 nachten verbleven in januari 2024
Reactie van Guest Service Team op 28 jan 2024
Thank you Andrzej for rating us

2/10 – Ontzettend slecht

Delrio

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Guest Service Staff op 31 jan 2024
Seguimos realizando mejoras Delrio

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Guest Service Staff op 26 dec 2023
Thank you for rating us !! happy holidays

8/10 – Goed

Fredick

2 nachten verbleven in december 2023
Reactie van Guest Service Team op 7 dec 2023
Thank you Fredick for rating us

2/10 – Ontzettend slecht

James

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Resort was very basic. Quality of food was mediocre. Staff at front desk were rude and indifferent. Only had one key for our room and kept saying they would get us another one. Super weird about pool towels and wanted us to go back to our room and return towels to the pool before checking out - we declined and they went on and on about it as we walked away. Would not stay here ever again.
2 nachten verbleven in november 2023
Reactie van Guest Service Staff op 15 nov 2023
Thank you for let us know the experience about your stay with us.Its Sad that we have not met your expectations. The key will be replace very soon to magnetic, about the pool towels only could be returned in the pool towels are in order to avoid any charges for the towels missing.

10/10 – Uitstekend

Rodrigo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Guest Service op 7 nov 2023
Gracias Rodrigo por esta calificación excelente, nos regocija saber que disfrutó su estadía con nosotros

2/10 – Ontzettend slecht

Melanie

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed in this hotel and Hotels.com
My stay was horrible to say the least. I booked an all inclusive “plus” ocean view through Hotels.com, which was not honored at the hotel. I reached out to Hotels.com, explained the situation and although they said they’d contact the hotel & get back to me they never did.
7 nachten verbleven in oktober 2023
Reactie van Guest Service Staff op 4 nov 2023
Thank you Melanie, we apologies for the inconvenient, meanwhile you have the support you could make the claim to get refund or formal response from the travel agency

10/10 – Uitstekend

Heisell, MANAGUA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente, comida muy buena e instalaciones muy bonitas
2 nachten verbleven in oktober 2023
Reactie van Guest Service op 22 okt 2023
Nos encanta saber que disfrutó de las excelentes comidas e instalaciones

8/10 – Goed

Charles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to relax by the pools or beach.
6 nachten verbleven in september 2023
Reactie van Guest Service Staff op 10 okt 2023
Thank you Charles for your comments. we are happy that you enjoy are Hotel.

2/10 – Ontzettend slecht

CARLOS

Negatief: Netheid, personeel en service
1 nacht verbleven in september 2023
Reactie van Guest Service Staff op 15 sep 2023
Seguimos realizando mejoras, Gracias por calificarnos

4/10 – Matig

Angeli

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service
This resort was 2 hours from Panama City and was supposed to be a beach resort. The beach was closed all 4 days we were there, not even allowed in the ocean at all when it was low tide. Food options aren't great, dinner reservations are hard to get. Had a "plus" room but they do not actually show accurate photos because one room had a dorm bathroom with a shower curtain. Photos are very deceiving. Everything is far (30 mins) distance wise if you want food off the resort. Ended up leaving a day early to stay in the city.
4 nachten verbleven in september 2023
Reactie van Guest Service Team op 7 sep 2023
We thank you for share your experience with us, is correct we are 2 hours from the city, announce in our website with the location, and the nearest restaurant outside of the hotel after the lobby 3 is about 5 and 7 minutes walking distance.The beach was closed due to the storm announce this week by authorities, normally is a very calm sea, beautiful 1.5 kms of beach of pure white sand.We apologies for any inconvenience during your stay and we hope you have a wonderfull stay in the city.

8/10 – Goed

miryam

Positief: Netheid, staat van de accommodatie en faciliteiten
Some of the Plus advantages. They need to train their staff for better customers service. Improve the Plus experience
3 nachten verbleven in juli 2023
Reactie van Guest Service Team op 25 jul 2023
Thank you Miryam for the feedback, our compromise is to provide the best experience during your stay thats why we keep making the effort continuosly to train the staff every day

4/10 – Matig

Caroline

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
The staff was very friendly and attentive during our stay, rooms and area were clean. Check in process took a while, and you can’t use the facility until practically your check in time, it took an hour to get the room keys so…. 4pm ; For the amount of $$ they charge they should allow their guess access until the rooms are ready. Instead they have to wait in the hot lobbies. The property is bit outdated, and their key door system very old school, and poor design; the WIFI was a joke even with the plus package that we purchased, The main areas and restaurants way to hot, no air conditioning , even with the fans way to hot. The buffet selection was nice. Half of the a la carte restaurants were closed and very limited space for reservations and even those restaurants were extremely hot. The kids had fun, in the pools and with the activities, the bars were nice. Overall we made the most of our stay, not sure if we will return to this property in specific , it was pricey and we expected more; not quite the experience we were hoping for.
3 nachten verbleven in juli 2023
Reactie van Guest Service op 22 jul 2023
Thank you for feedback

6/10 – Redelijk

Katelynn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay, but not sure if we would pay the extra for the "plus" if we were to return. The pools and beach were spectacular, and the night time entertainment was okay (although for those not fluent in Spanish - be aware that there is no English!). The food was the worst part - the buffet's were okay but quite repetitive, and the a la cartes were disappointing - not to mention that one of our reservations was cancelled without us being told, and showed up to the restaurant to find it closed which was a bit annoying. The steakhouse was okay, nothing spectacular, and the Asian Corner was very bland. Overall, we enjoyed our stay but it could have been better! :)
Reactie van Guest Service Team op 6 jul 2023
We keep making improvement, thank you Katelynn for your feeback

10/10 – Uitstekend

Karl

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Food was excellent with a wide variety. The property was also well maintained and the people were very friendly.
5 nachten verbleven in juni 2023
Reactie van Guest Service Team op 4 jul 2023
Thank you Karl for this amazing feedback and for rating us with 5 stars

10/10 – Uitstekend

David

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Plus package was outstanding. Pools and dinning areas were not crowded and very pleasant to relax at. The evening outside shows were great to watch. My kids and I loved everything about the resort.
2 nachten verbleven in juni 2023
Reactie van Guest Service Team op 14 jun 2023
Thank you David for your amazing feedback, we are more than glad you know that you and your family enjoyed our All Inclusive Plus Area

8/10 – Goed

Eda, Shavano park

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel say was good. The beach and pool were nice. Good drinks and cocktails. Too many vacation vendors from hotel which became a pest
2 nachten verbleven in mei 2023
Reactie van Guest Service op 3 jun 2023
Thank you Eda for your valuable feedback and for rating us

6/10 – Redelijk

Russell, Vitacura

Reisde met familie
We dont know because we missed our flight to Panama and no further flights were available during our proposed holiday and the hotel then close not to refund our money or credit a future stay - other than that, all good
3 nachten verbleven in april 2023
Reactie van Mariel Herrera - Asistente de Servicio al Huesped op 13 mei 2023
Hello Russell, sorry to hear that you could not attend our facilities, we hope to be part of your vacation plan again in the future.

10/10 – Uitstekend

nelly

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was so good. I will come back again to this hotel, the service was great. Thank you very much.
2 nachten verbleven in april 2023
Reactie van Guest Service op 20 apr 2023
Thank ypu for your valuable comments and excelente rating, always welcome Nelly !

4/10 – Matig

Henry George

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2023
Reactie van Mariel Herrera - Asistente de Servicio al Huesped op 6 mei 2023
Muchas gracias por su calificación, estaremos revisando la misma para mejorar en su próxima estadía.

2/10 – Ontzettend slecht

Thy, FAIRFAX

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The worst hotel we’ve ever stayed in. Service was “in-existence”. Food was limited at buffet. Restaurant food was horrible. We stayed at Plus, thinking that we paid more for the rooms than they should be better…WRONG! The resort should be rated a 2 star. The entire 5 days we stayed there, we ever got hand or wash towels. Staff were nice people but they don’t have the hospitality concept.
4 nachten verbleven in april 2023
Reactie van Guest Service op 12 apr 2023
We sorry to ready that you didnt enjoyed your stay, we have a guest service team 8n order to assist any requirement during your stay, is very important to receive for us to know the requirement during your stay in order to please you, however we keep making the daily improvement

6/10 – Redelijk

Julie

1 nacht verbleven in april 2023
Reactie van Equipo Royal Decameron Panamá op 8 apr 2023
Gracias por calificarnos Julie

4/10 – Matig

Carmen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the different swimming pool. I didn’t like that I have to called front desk for toilet paper and waited more than 30 mins because they didn’t personal to drop it. I also didn’t like the fact that the water was cut off when I was taking a shower and I end up waiting for more than 10 mins waiting to take the soup off. There was no variety of good food in the buffet.
2 nachten verbleven in februari 2023
Reactie van Royal Decameron Panama - Customer Service Team op 26 feb 2023
thank you for your feedback during your stay, We checked it out with the staff involved and we are taking corrective actions to continuously improve our guests experience.

10/10 – Uitstekend

Boris

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked: Large well-maintained ocean faced resort. 6 open air restaurants and 1 inside restaurant. Land of plentiful food. Rooms and amenities are slightly outdated, but clean and of an excellent condition. Resort provides in-property transportation as well as an airport transfer. Disliked: Although there 6 restaurants, they all keep their menu unchanged. Also all restaurant has very short list of the fresh fruits and vegetables.
7 nachten verbleven in februari 2023
Reactie van Guest Service op 16 feb 2023
Thank you Boris for your valuable comments and suggestions.

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice grounds. Good food. Great beach for walking and swimming.
14 nachten verbleven in januari 2023
Reactie van Melvin Batista - Guest Service Manager op 11 feb 2023
Thank you Thomas for your comments and rating, we are so happy to know that ypou enjoyed your stay with us !!

6/10 – Redelijk

Imtiaz

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is very big with a lot of walking and steps to climb
3 nachten verbleven in januari 2023
Reactie van Royal Decameron Panama - Customer Service Team op 4 feb 2023
Thank you Imtiaz for rating us

8/10 – Goed

Julian

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Fun family trip
It was a fun family trip. The beverage service during the meals is awful, only one person for the whole restaurant, it's impossible. It will be more efficient to take your own beverage from a dispenser or something. Buffet meals are not the best meal service, only a couple of options, and everything is too salty. Also, the restaurants with menus are too salty and the portions are tiny. The pools are fantastic! The best of the hotel. Beautiful environment, a lot of nature, comfortable but spaceless rooms.
8 nachten verbleven in januari 2023
Reactie van Royal Decameron Panama - Customer Service Team op 27 jan 2023
Thank you for your feedback and valuable comments

4/10 – Matig

Jean-Pierre

Reisde met familie
Negatief: Personeel en service
This property sits on a gigantic beach front area. Has numerous eating options and pools to dip your toes. The holiday season is understandably peak season but room service was beyond poor.
Reactie van Royal Decameron Panama - Customer Service Team op 7 jan 2023
We keep making improvement, thank you for your feedback

8/10 – Goed

alex

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It's OK
Grounds beautiful. Room is metter of luck. We got a beautiful room but with uncontrollably freezing AC, safe without the door! and a leaking faucet. After four hours of " it would be fixed in 20 min" finally had to change the room. Service varies, due to what looks like luck of training. Food is better if you are in the plus section. Overall for the right price it's OK
1 nacht verbleven in december 2022
Reactie van Royal Decameron Panama - Customer Service Team op 7 jan 2023
Thank you for your valuable feedback

6/10 – Redelijk

Vicente

2 nachten verbleven in september 2022
Reactie van Decameron Hotels op 19 sep 2022
Thank you for your rating. We hope to have your visit again!

10/10 – Uitstekend

Rachael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great beach hotel. We upgraded to the plus side and enjoyed the swim up bar (only pool with bar inside pool) as well as the private areas.
4 nachten verbleven in juli 2022
Reactie van Decameron Hotels op 9 sep 2022
Thanks for your feedback! We are very happy that you enjoyed the plus experience, we hope to have your visit again.