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Beoordelingen van Hotel Bambú

3 out of 5
Hotel Bambú
Pedro Vicente Maldonado Av 1, Av. Saint Ammand Montrond, Riobamba, Chimborazo

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 4 van 17 beoordelingen" "
Gastenscore: 8 - Goed. 8 van 17 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 17 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 17 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 17 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Martha, samborondón

Reisde met een groep
Positief: Personeel en service, voorzieningen
El desayuno, la habitación estuvieron bien, la decoración del hotel con cosas antiguas me apareció interesante y llamativo. lo que no gustó fue que la piscina estaba sucia, sus azulejos con lama y el vapor no tenia las hierbas aromáticas, y también deben ser remodelados al igual que el jacuzzi y debe haber más limpieza en esas áreas, se puede adquirir alguna infección.
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
Nice hotel. Not luxurious but well enough for a good rest
1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Habitaciones limpias cómodas y amplias, buenas instalaciones y excelente personal
1 nacht verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Agua fría de la Piscina. Informaron del hotel que el agua era caliente. favor ser mas claros en la información
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Lucía Gabriela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019
Reactie van Cliente Estrella op 27 jul 2019
Gracias Por sus Comentarios, estos ayudan al Hotel Bambú a mejorar la calidad del servicio.

6/10 – Redelijk

Nancy, Florida

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The staff is amazing. Warm, friendly, helpful. The rooms need a deep cleaning: floors moped, baseboards dusted, mold cleaned from shower walls,... My room could have used some fresh paint, a nightstand, a lamp (just one bulb in the ceiling light), hangars and an extra blanket. The history here is fantastic and I’d love to see this hotel thrive and be able to be restored to its obvious original glory. I would have gladly paid double what I did for a fixed up room.
3 nachten verbleven in augustus 2018

10/10 – Uitstekend

CEDEÑO GUZMÁN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente atención y servicio de primera.
1 nacht verbleven in juni 2018
Reactie van HOTEL BAMBU op 14 jun 2018
Buenos días estimado, reciba un cordial saludo de parte de Hotel Bambú, nos alegra mucho que haya pasado una linda estadía con nosotros y esperamos verlo pronto. Att.- DEPARTAMENTO ADMINISTRATIVO

10/10 – Uitstekend

Marlene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recomendado
Trato atento y cordial por parte del personal. Excelente servicio
1 nacht verbleven in mei 2018
Reactie van HOTEL BAMBU op 14 jun 2018
Estimada Marlene, reciba un cordial saludo del equipo Bambú, nos complace mucho saber que le brindamos un servicio de calidad y que haya pasado una linda estadía con nosotros. Esperamos vuelva pronto. Att.- DEPARTAMENTO ADMINISTRATIVO

8/10 – Goed

Mela, Cuenca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very large room. Good shower. Clean. Beds were comfortable
1 nacht verbleven in april 2018
Reactie van Hotel Bambú Riobamba op 18 apr 2018
Buenos días estimado, reciba un cordial saludo de parte de Hotel Bambú, por medio del presente agradecemos por su comentario y esperamos que su estadía con nosotros haya sido muy agradable. Att.- DEPARTAMENTO ADMINISTRATIVO

8/10 – Goed

Jody

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick Stay
We stayed for only one night so I can't really comment on the atmosphere. You can tell this was a top notch place back in the day. It doesn't seem like it's really been kept up to what you can tell it used to be, but it was still very good. Our room was clean and spacious. Breakfast was great. Staff was wonderful. I highly recommend this hotel to the traveler that is looking for a place on the outskirts of town looking for a comfortable quick stay. This was perfect for us.
1 nacht verbleven in januari 2018
Reactie van Hotel Bambú Riobamba op 3 feb 2018
Good morning, receive a cordial greeting, we are grateful por your comment and we are happy to have provided a quality service to our Guests. Att.- ADMINISTRATIVE DEPARTMENT

8/10 – Goed

Justin, Quito

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay
Staff was friendly, kind, good internet, breakfast buffet. Can't beat that for the price.
1 nacht verbleven in januari 2018
Reactie van Hotel Bambú Riobamba op 21 jan 2018
We appreciate your comment, it was a pleasure to have served you.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Hotel in heart of Riobamba
Staff friendly and very helpful. Rooms comfortable.
2 nachten verbleven in januari 2018
Reactie van Hotel Bambú Riobamba op 21 jan 2018
We appreciate your comment, we hope that in a next visit to Riobamba we will provide a quality service that characterizes us

6/10 – Redelijk

Jon, Iowa

Positief: Netheid
Fine basic hotel, but away from center
Decent hotel room, with plenty of space, but it is a 40 minute walk to the historic center of town.
1 nacht verbleven in januari 2018
Reactie van Hotel Bambú Riobamba op 21 jan 2018
Receive a cordial greeting from Hotel Bambú, we want to thank you for your comment and your visit to Riobamba, this helps us provide a better service.

6/10 – Redelijk

Carolina

Positief: Netheid
He visitado el lugar en ocasiones anteriores y el servicio ha sido excelente; sin embargo en esta ocasión se llevó a cabo una fiesta de Halloween en las instalaciones del hotel lo que resultó muy molesto ya que mi habitación estaba demasiado cerca al lugar del evento. La música, los chicos en los corredores se prolongó hasta casi las 4 am. Además de los inconvenientes para ingresar al parqueadero (10 min) debido a todos los autos que corchaban el ingreso.
1 nacht verbleven in oktober 2017
Estimada Carolina, gracias por la información brindada. Su opinión es muy importante para nosotros ya que nos ayuda a mejorar nuestro servicio. Saludos cordiales, Atte. ADMINISTRACIÓN HOTEL BAMBÚ

4/10 – Matig

E, B

Just OK
The hotel itself is too expensive for what it is. It's just OK. We had problems because we needed​ to check out early and the manager was not helpful at all! He or she would not even come out to speak with us and made the poor girl at the desk do all the work. She tried her best with the amount of English she knew but the manager would not work with us at all! The night we mentioned that we were going to need to check out early they went ahead and charged our card that night for all 5 nights. We went round and round even offering to pay the taxes for the nights we would not be there but they would not budge. In the end they gave us $30 and would not give us a check out printout, I'm sure so we couldn't dispute the charge on our credit card. We ended up taking a loss of $120 because we were so over the place we just wanted to be gone. The hotel is not worth the price on Expedia and the manager is not helpful. I would not recommend this hotel to anyone. They say their policy is to charge your credit card when you check in ( which they did not tell us ) but if you have a problem good luck getting your money back and they will charge you 16% for running your credit card (another thing they do not mention). It was just a bad experience and this was not the only hotel we stayed in while in Ecuador but the only one we had trouble with!
Reactie van BAMBU HOTEL op 4 okt 2017
Good afternoon dear guest, we are sorry for the disadvantage during your stay in our establishment. At the same time we thank you very much for the information provided because your opinion is very important for us since it helps us to improve. Best regards, ADMINISTRATION BAMBU HOTEL

8/10 – Goed

Carl, Houston, Texas, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, great staff, though just a little rust
First of all, let me say that this hotel is great for the price. Rooms are a bit rustic, with very little water pressure, but they are clean, roomy, and comfortable, otherwise. My bathroom door was a bit tricky, though, kept hitting me in the leg every time I forgot to close it upon entering, as the toilet is very close to the door. Shower curtain rod hung by a wire to the light fixture - a little tacky, but not really a problem. Front desk and restaurant staff are all very nice and helpful.
Reactie van BAMBU HOTEL op 4 okt 2017
Good afternoon dear guest, thank you very much for the information provided because your opinion is very important for us since it helps us to improve. Best regards, ADMINISTRATION BAMBU HOTEL

8/10 – Goed

fic, Guayaquil

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Lindo hotel, pésimo administrador
Llegamos a una suite, muy lindas y espaciosas... Pero el administrador no es idóneo para la dirección de un hotel, y 2do el precio que me cobraron fue diferente al de expedia, aprovechándose de un feriado. Acerca de la limpieza, al siguiente día no nos asearon la habitación, eso no me agrado.
Reactie van HOTEL BAMBU op 4 okt 2017
Buenas tardes estimado huesped, agradecemos mucho la información proporcionada. Para nosotros es muy imporante su opinion ya que nos ayuda a mejorar el servicio. Saludos cordiales. ADMINISTRACION HOTEL BAMBU