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Beoordelingen van SailorsRest - Riomaggiore Cinque Terre

SailorsRest - Riomaggiore Cinque Terre
Via Gramsci, 19/G, Riomaggiore, Liguria

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 24 van 42 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 42 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 42 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 42 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 42 beoordelingen" "

9,0/10

Netheid

8,2/10

Personeel en service

9,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Alyssa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was right in the center of town, yet far enough away that you don’t hear the bustle of the busy street below. Room was clean and well kept. The AC worked well to keep the room cool. The BEST was the beautiful private terrace that overlooked the harbor, it was beautiful! Make sure the bring bug spray with you, the mosquitos were out. Ladies were lovely and was great to have a complimentary breakfast.
2 nachten verbleven in juli 2023
Reactie van SailorsRest Riomaggiore op 13 jul 2023
Thank you for your review! We're delighted to hear that you enjoyed your stay at our property. Our central location provides the convenience of being in the heart of town while still offering a peaceful atmosphere away from the noise of the busy street below. We're glad you found your room to be clean and well-maintained, and that the AC kept you cool during your stay.We're thrilled that you loved our beautiful private terrace with its stunning view of the harbor. It truly is a special feature of our property. We apologize for any inconvenience caused by the mosquitos and appreciate your suggestion of bringing bug spray.Our staff takes pride in providing excellent service, and we're glad you found them to be lovely. It's wonderful to know that you enjoyed our complimentary breakfast. We strive to make our guests' experiences memorable, and we hope to welcome you back in the future. Thank you again for your feedback!

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
1 nacht verbleven in juni 2023

8/10 – Goed

Lester

Reisde met partner
Positief: Netheid
Nice experience for the hardy.
4 nachten verbleven in juni 2023

8/10 – Goed

Alvah

Reisde met partner
Positief: Personeel en service, voorzieningen
Pros-Great location. Loved the terrace! Cute little apartment setup. Clean and comfortable. Cons-musty smell, cross-flow air was possible with windows. However, they needed smaller screens to keep mosquitoes out.
1 nacht verbleven in november 2022

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Magnificent view of the most beautiful place
Wonderful terrace with the best view of Riomaggiore. It's the terrace that makes the accommodation worth every penny. The room itself has the facilities promised, although the air conditioner and dehumidifier are quite noisy, and the handover of the key was a little awkward but worked. A bit of a hurdle is ok for the happiness of staying overnight in one of the most beautiful villages on earth.
2 nachten verbleven in juli 2022

4/10 – Matig

Nathalie

Negatief: Personeel en service, comfort kamer
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The views!!
We had an incredible stay and enjoyed the private balcony (and view) immensely. All was exactly as listed and in pristine condition. Highly recommend!
2 nachten verbleven in april 2022

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed place we stayed in Italy. Would go there again
4 nachten verbleven in september 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ottima posizione, un po' faticose le scale. Una bellissima terrazza. La stanza carina, ma buia e umida. Ottima accoglienza e disponibilità.
3 nachten verbleven in juli 2021

8/10 – Goed

Roberto

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in juni 2021
Reactie van SailorsRest op 9 jul 2021
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience at SailorsRest! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 – Uitstekend

Dorinel Fabian

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Soggiorno da 5 stelle
Appartamento molto bello e centrale, terrazzo con vista stupenda. Proprietario molto cordiale e gentile
2 nachten verbleven in september 2020
Reactie van SailorsRest Riomaggiore op 18 sep 2020
Gentile Fabian, Grazie per avere condiviso la sua esperienza al Sailors Rest Riomaggiore. Siamo felici che nel complesso sia rimasto soddisfatto del suo soggiorno. Speriamo di accogliervi presto ancora qui a Riomaggiore. Cordiali Saluti Il Propietario

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
fantastico giardino terrazzato con magnifica vista ma non collegato direttamente alla camera
3 nachten verbleven in augustus 2020
Reactie van SailorsRest Riomaggiore op 19 aug 2020
Gentile Ospite, Grazie per avere condiviso la sua esperienza al Sailors Rest Riomaggiore. Siamo felici che è nel complesso soddisfatto del suo soggiorno. Sailors Rest ospita per la maggior parte una clientela composta da persone provenienti da tutto il mondo e sempre di più vuole valorizzare la sua visibilità internazionale. Siamo però contenti di vedere che anche i nostri connazionali ci sanno apprezzare e possono sceglierci come base per esplorare le Cinque Terre. Speriamo di accogliervi presto ancora qui a Riomaggiore. Cordiali Saluti Il Propietario

8/10 – Goed

Mei Ling

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice apartment
A very nice apartment in Riomaggiore. Just 2-3 minutes walk from train station and some steps to reach. It was very good that pick up service was arranged at train station. The included simple breakfast in a cafe bar nearby was delicious. I enjoyed the stay.
2 nachten verbleven in december 2019
Reactie van SailorsRest - Riomaggiore Cinque Terre op 21 dec 2019
Dear Mei Ling, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience at SailorsRest! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 – Uitstekend

Rodolfo German

1 nacht verbleven in oktober 2019

6/10 – Redelijk

ann

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Läget vägde upp boendet
Perfekt läge och jätte fin utsikt från terrassen. Tyvärr så fanns det dåligt med utrustning i köket att laga egen mat. 3 gafflar och 1 kniv kändes otillräckligt till 4 personer. Inga förvaringsytor till kläder och annat man vill packa upp. Inga fönster i rummet.
7 nachten verbleven in juli 2019
Reactie van SailorsRest RIomagiore op 5 aug 2019
Dear Ann, Thank you for taking the time to post your review, your feedback is greatly appreciated. However, We are terribly dissappointed to know that your stay at the SailorsRest Riomaggiore was not to your complete satisfaction. Regarding your comment about the cutlery set available, it seems really very strange because no guest has ever raised this issue. We provide a complete set for 4 people which includes fork knives and spoons. As for your complaint about the window, I have to contradict you. In fact, as x our online photos show, there is a window and I can't understand why you wrote that. We always welcome constructive feedback as an opportunity to improve our service standards and facilities, however, We believe we are highly capable as remarked by the vast majority of our guests and reviews of delivering the right level of service standards. We think your review does not reflect the quality offered and the approach and kindness of our staff that has been so many times witnessed by other customers. We hope you feel able to visit again to that we may restore your faith. Kind Regards, The Owner

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel location near Train Station with great top view to the village. Hotel team welcomed us at the Train Station
1 nacht verbleven in juni 2019
Reactie van SailorsRest Riomaggiore op 19 jun 2019
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience at SailorsRest! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 – Uitstekend

Alicea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great! Location was perfect and the room was very nice
3 nachten verbleven in mei 2019
Reactie van Sailors Rest RIomaggiore op 27 mei 2019
Dear Alicea, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location for Cinque Terre visit. Great location in middle of town and near train terminal. Rooftop garden offered fantastic views (and lemon trees). Just be aware of steps to get up to property. Room was excellent, comfortable, clean with a small usable kitchen (with a table). Breakfast offered at nearby cafe was ok.
2 nachten verbleven in april 2019
Reactie van SailorsRest RIomaggiore op 23 apr 2019
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great location and very clean place. Would stay again.
1 nacht verbleven in april 2019
Reactie van SailorsRest RIomaggiore op 14 apr 2019
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

6/10 – Redelijk

Julie

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The pictures are accurate and deceiving all at once! The outdoor terrace was the best part of the property. However it was out the front door and up some 50 steps. The room I think was a basement ( one tiny window that could not open) so we called it a cave. And whatever was the ceiling texture made the floor feel gritty, on the bed too. The owners were nice whom we chatted w on the terrace once. The “hostess” was brief and incomplete. In all the some of the locals don’t appreciate tourism or tourists. So it was luck of the draw as to who would be nice or those that didn’t see you.
4 nachten verbleven in maart 2019
Reactie van SailorsRest RIomaggiore op 20 mrt 2019
Dear Julie, Thank you for taking the time to write your review on your recent experience at the SailorsRest Riomaggiore. It is important for us to have such feedback so that we can improve but We are very concerned by your review and the points you raise. We would like to clarify that the room is not a basement but a real firsheman lodge like how clearly and truthfully our name expresses and for the benefit of other readers our private terrace is only few steps away from the room (certainly less than 50), as remarked by the vast majority of our guests and reviews. The private terrace is a treat that only our guests can enjoy! The room has windows and it is not true that they are no accessible. This is also demonstrated by the photos in our online ads. Finally, We are sorry you didn't find the approach and kindness of our staff that has been so many times witnessed by other customers. We hope you feel able to visit again to that we may restore your faith in SailorsRest Riomaggiore. Kind Regards, The Owner

10/10 – Uitstekend

SHIH-HUA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
優秀的住宿環境
這真是一間很棒的旅店,非常推薦來過夜;擁有獨立的小庭院,可觀星觀海賞月, 還能欣賞里奧馬焦雷很棒的視野,非常喜愛~ 因旅店有些高度存在,搬運行李會辛苦些,但我想舒適的住宿與漂亮的景觀,辛苦都值得了。 房間內還有小廚房,有餐具,也能自己下廚。
2 nachten verbleven in februari 2019
Reactie van SailorsRest RIomaggiore op 12 mrt 2019
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 – Uitstekend

Renato

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Real pleasant experience
Excelente localização e muito confortável. Recomendo. Muito este lugar. A descarga tinha alguns macetes e não tem limpeza e serviços diários.
2 nachten verbleven in december 2018
Reactie van Sailors Rest Riomaggiore op 12 dec 2018
Dear Guest, Thank you for taking your time to write such a nice review about your recent stay with us. How wonderful to hear that you absolutely loved your experience with us! We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

10/10 – Uitstekend

Elliott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Adorable and clean place in the heart of town!
Adorable and clean place in the heart of town! The place was perfect for the two of us. Very spacious with a living room/bedroom combo plus the mini kitchen came in handy. The complimentary small breakfast across the street was perfect. The private garden overlooking the city was incredible! One night we sat up there with a bottle of wine & homemade sandwiches and enjoyed the city & sounds of the Sea. The stairs leading up to room were rough with luggage but well worth it! Would definitely stay here again.
3 nachten verbleven in oktober 2018
Reactie van Sailors Rest Riomaggiore op 22 okt 2018
Dear Elliott, Thank you very much for taking the time to leave such great feedback on your recent stay with us.How wonderful to hear that you absolutely loved your experience at SailorsRest Riomaggiore! We hope to welcoming you back in Riomaggiore in the near future. King Regards The Owner

6/10 – Redelijk

MICHAIL

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in oktober 2018
Reactie van SailorsRest RIomaggiore op 19 okt 2018
Dear MICHAIL, Thank you for taking your time to write your review about your recent stay with us. We truly hope that we will have another chance to welcoming you back soon. Best Regards The Owner

8/10 – Goed

Sean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great spot
Amazing location. Room is very spacious and the porch area that you can use has an amazing view of the town and ocean. The bed is a little strange being so high up, but comfortable enough. Riomaggiore and the other towns are absolutely beautiful and a must see in Italy.
2 nachten verbleven in juli 2018
Reactie van Sailors Rest Riomaggiore op 16 okt 2018
Dear Sean, Thank you very much for taking the time to leave such great feedback on your recent stay with us.How wonderful to hear that you absolutely loved your experience at SailorsRest Riomaggiore! We hope to welcoming you back in Riomaggiore in the near future. King Regards The Owner

4/10 – Matig

mariella

Negatief: Personeel en service
Cinq terre
Une seule fenêtre de 60 sur 70 . Un lit en hauteur avec des marches trop haute nous nous sentions enfermés .heusement un petit jardin nous permettez de respirer assez déçu pour le prix
3 nachten verbleven in augustus 2018
Reactie van Sailors Rest RIomaggiore op 1 sep 2018
Dear Mariella, Thank you for taking the time to write your review on your experience at the SailorsRest Riomaggiore. It is important for us to have such feedback so that we can improve but We are very concerned by your review and the points you raise. We are very concerned to learn that you experienced some discomfort about the loft bed (exactly shown as in the photos on this website). We understand your point of view but for those who need it and inform us in advance we can arrange the sofa bed on the ground floor. Staying in a real fisherman's house in the old village has many positive sides but some aspects like loft bed and windows dimension are an integral part of living our beautiful earthand history. Regarding the price We pride ourselves on offering a very good value for money, which many of the guests on this site have commented on. However, We are also also very proud to hear your praise and compliments about our terrace overlooking the Riomaggiore skyline. Best Regards, The Owner

10/10 – Uitstekend

Dale

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room.
Reactie van Sailors Rest RIomaggiore op 23 mrt 2018
Dear Dale, Thank you very much for taking the time to leave such great feedback on your recent stay with us.How wonderful to hear that you absolutely loved your experience at SailorsRest Riomaggiore! We hope to welcoming you back in Riomaggiore in the near future. King Regards The Staff

6/10 – Redelijk

Jorge

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
No vale el precio lugar deficiente
Nos prometieron wifi no había , la cocina no funcionaba la atención al recibirnos bastante mala no lo recomiendo
1 nacht verbleven in december 2017
Reactie van Sailors Rest Riomaggiore op 10 jan 2018
Dear Jorge, Thank you for taking the time to post your review, your feedback is greatly appreciated. We are dissappointed to know that your stay at the SailorsRest Riomaggiore was not to your complete satisfaction. For what concern the Wifi we have invested time and resources to improve the quality of our Wi-Fi signal but, as in all the villages, when the weather conditions are not good the line finds difficulties and often doesn't work but this doesn't depend on us as you can imagine. Unfortunately, the infrastructures are not adequate to the guest needs. But be sure locals get the same discomfort every time it happens. We are also very concerned to learn that you experienced some discomfort about the kitchenette. We want to reassure you that such feedback is critical to us and we are most thankful to you as it allows us to continually strive for service improvements, but from your review, we can not understand what kind of problem you may have had since we have recently installed a last generation induction cooker. Are you sure you have followed the instructions to use it correctly? We always welcome constructive feedback as an opportunity to improve our service standards and facilities and We hope you feel able to visit again to that we may restore your faith in SailorsRest Riomaggiore. Kind Regards, The Staff

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A fabulous stay in a beautiful place!!!
The room was perfect for our Riomaggiore stay! The host and manager gave lots of wonderful suggestions! We arrived at night in the rain, with big luggage, so the stair climb wasn’t easy. But once you get to the room and see the garden view, it makes the climb worth it!!! The coffee maker was great to have!!! Also be careful on the steps in the room, they can be a little slippery. I would definitely stay here again! We enjoyed it!!!!
Reactie van SailorsRest RIomaggiore op 4 jan 2018
Dear Guest, Thank you very much for taking the time to leave such great feedback on your recent stay with us.How wonderful to hear that you absolutely loved your experience at SailorsRest Riomaggiore! For what concerns the stairs, We understand, but We would point out that all the houses in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living our beautiful places. Cinque Terre without stairs would not be Cinque Terre!! We hope to welcoming you back in Riomaggiore in the near future. King Regards The Staff

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2017
Reactie van Cinque Terre Gateway op 24 dec 2017
Dear Guest, Thank you for the nice review on your recent stay at our SailorsRest Riomaggiore. Receive acknowledgments and appreciation on our work and on the quality of our brand new property is a really grateful reward. We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

10/10 – Uitstekend

antonialui, Hong Kong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy and perfect stay at Riomaggiore
Very nice room with all equipment. The staff Thea is so helpful and answer my question. Just the location is a bit high if you carry a heavy luggage along. However, it is worth when you sit down at the private terrace and enjoy the sunset or sunrise. Very perfect.
2 nachten verbleven in december 2017
Reactie van SailorsRest Riomaggiore op 19 dec 2017
Dear antonialui, We are proud to hear your praise and compliments for the quality of our room and and compliments for the staff approach. Our aim is deliver the quality of service that makes the difference for our guests. We are also also very proud to hear your praise and compliments about our terrace overlooking the Riomaggiore skyline. For what concerns the stairs, We understand, but We would point out that all the properties in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living our beautiful places. Cinque Terre without stairs would not be Cinque Terre!! We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

10/10 – Uitstekend

Yanzi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
1 nacht verbleven in oktober 2017
Reactie van Cinque Terre Gateway op 9 nov 2017
Dear Yanzi, Thank you so very much for taking the time to share your wonderful feedback. It is always a great pleasure to read feedback such as yours. We very much look forward to welcoming you on your next visit here in RIomaggiore. Kind regards, The Staff

8/10 – Goed

Lars

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5Terre
5Terre kräver bra knän o full rörlighet men erbjuder fantastiska scener, härligt väder och trevliga människor
3 nachten verbleven in oktober 2017
Reactie van Cinque Terre Gateway op 4 nov 2017
Dear Lars, Thank you very much for taking the time to leave such great feedback on your recent stay with us. Receive acknowledgments and appreciation on our work and on the quality of our brand new property is a really grateful reward. For what concerns the steps and stairs, We understand, but We would point out that all properties in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living the mood our beautiful places. Cinque Terre without stairs would not be Cinque Terre!! We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
A big climb
Registration (there wasn't any) was a gong show in the rain. No signs, so finding the place was very difficult. No maid service. TV & safe were incomprehensible. Not recommended to anyone over 40.
2 nachten verbleven in september 2017
Reactie van Cinque Terre Gateway op 2 okt 2017
Dear Guest, Thank you for your visit to SailorsRest Riomaggiore. Naturally, We were disappointed to see that not every aspect of your experience with us live up to your expectations. We take great pride in providing high standard service and it is most concerning that you did not find this to be the case. As for your welcome, We make a lot of effort to get in touch with our guests before their arrival to anticipate their needs and agree the check-in time. We always write an email where we ask to let us know the arrival time and if you reach Riomaggiore by train or car to make the check-in easier for our guests. This service is designed specifically for our guests to avoid any discomfort in finding and reaching the property. Due to the characteristics of the area (narrow streets and few signs) in which we are, welcome you in person at the parking or at the train station avoids any trouble. In your case, unfortunately, being your phone unreachable and had no answer from our email, we were unable to get in touch with you. We also understand that rain is not good but certainly can not be a cause of complaint. For what concern the claning service, as written in our rules on this website, cleaning takes place every 3 days, it includes change of towels and sheets, room reorganization and sanitation of the bathrooms. Clean sheets will be provided on arrival and changed every 3 days thereafter during your stay. We are also very concerned to learn that you experienced some discomfort about our Tv and Safe but no one before you has reported these difficulties in their use. Finally, for what concerns the big climb, We understand, but We would point out that all homes in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living our beautiful places. It is important for us to have such feedback so that we can improve but We are very concerned by your review and the points you raise. We always welcome constructive feedback as an opportunity to improve our service standards and facilities. However, We believe we are highly capable as remarked by the vast majority of our guests and reviews of delivering the right level of service standards. We think your review does not reflect the quality offered and the approach and kindness of our staff that has been so many times witnessed by other customers. We hope you feel able to visit again to that we may restore your faith in SailorsRest Riomaggiore. Kind Regards, The Staff

10/10 – Uitstekend

Mimmi, NY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A pleasure. The room was so cool with the loft bed. The private garden had the most amazing view. My fiancé and I fell asleep on the hammock just as the sun was setting. Steps away to so many restaurants. Definitely will be coming back!!! Love love loved it!!!!!!!
1 nacht verbleven in september 2017
Reactie van Sailors Rest RIomaggiore op 24 sep 2017
Dear Mimmi, Thank you very much for taking the time to leave such great feedback on your recent stay with us. Receive acknowledgments and appreciation on our work and on the quality of our brand new property is a really grateful reward. Thank you for the special mentions to our private garden terrace overlooking the sea. We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

10/10 – Uitstekend

NUTTAYA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Good
Very Good
2 nachten verbleven in mei 2017
Reactie van Cinque Terre Gateway op 21 aug 2017
Dear NUTTAYA, Thank you very much for taking the time to leave such great feedback on your recent stay with us. Receive acknowledgments and appreciation on our work and on the quality of our brand new property is a really grateful reward. We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2017
Reactie van Cinque Terre Gateway op 28 jul 2017
Dear Guest, Thank you very much for your positive feedback following your recent stay at our SailorsRest Riomaggiore. We are glad to understand that your overall experience has been good. We hope to welcoming you back in a not too distant future. Kind Regards, The Staff

10/10 – Uitstekend

Belle, Taiwan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
專屬的海景
地點不好找,需走樓梯上坡,建議不要攜帶行李箱。房間空間很大,嶄新而且舒適,有小廚房。專屬露台風景超棒,在這裡度過完美的一天。
廚房
露臺景觀
1 nacht verbleven in juni 2017
Reactie van SalirosRest Riomaggiore op 21 jul 2017
Dear Belle, Thank you so very much for taking the time to share your wonderful feedback. It makes us so happy to read of your enthusiasm about so many of the aspects of our property that We believe truly make it unique. For what concerns the steps and stairs, We understand, but We would point out that all homes in the old village have the same problem as are built on cliffs overlooking the sea. The locals have become accustomed about that. Staying in a real fisherman's house in the old village has many positive sides but some aspects like the stairs are an integral part of living the mood our beautiful places. We very much look forward to welcoming you on your next visit here in RIomaggiore. Kind regards, The Staff

8/10 – Goed

Louise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Endroit tres bien situé pour visiter Cinque Terre
Chambre confortable, très propre et très bien situé pour visiter les Cinque Terre. Peut y faire à proximité de très belles randonnées.
1 nacht verbleven in juni 2017
Reactie van SailorsRest Riomaggiore op 28 jun 2017
Chère Louise, Tout d’abord je voudrais vous remercier pour avoir partagé avec nous votre expérience au Cinque Terre Gateway. Nous sommes ravis de savoir que vous avez passé un bon séjour dans l'ensemble. Nous sommes désolés que notre petit déjeuner était pas à votre goût, mais nous acceptons vos commentaires à chercher à améliorer. Nous esperons vous avoir encore comme nos hotes. Sincéres Salutations The Staff

10/10 – Uitstekend

Pete , Sydney, Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect!
A wonderfully romantic getaway with every detail carefully considered and own private terrace with views to die for! Thanks
1 nacht verbleven in juni 2017
Reactie van The Staff op 25 jun 2017
Dear Pete, Thank you for taking the time to review the SailorsRest Riomaggiore following your recent stay with us. We are pleased that you found our rooms levels to be of a high and gracious standard as mentioned by you. Our aim is deliver the quality of service that makes the difference for our guests. We are also proud to hear your praise and compliments about our terrace overlooking the Riomaggiore skyline. We truly hope that we will have another chance to welcoming you back. Best Regards, The Staff

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely recommended!
Sailor's Rest was amazing! The place was comfortable, updated, and clean. Our family slept very well and didn't want to leave the next day. The host was very accommodating and friendly. Definitely recommend this place!
Reactie van The Staff op 3 mei 2017
Dear Guest, Thank you for taking the time to review our brand new B&B. We are delighted that you enjoyed your stay with us. Receive acknowledgments and appreciation on our work and on the quality of our brand new facility is a really grateful reward. As you mentioned the B&B is strategically located for visit the Cinque Terre both. This is the one of the hallmark of our resort. We thank you for your lovely comments and look forward to welcoming you back in the near future. Best Regards The Staff

8/10 – Goed

Juan, Vancouver

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Close to the main Piazza. The room was clean and comfortable.
Reactie van The Staff op 14 apr 2017
Dear Juan, Thank you for taking the time to write this cool review following your recent stay at Sailors Rest Riomaggiore - Cinque Terre. We are glad to hear that you had such an enjoyable stay with us. We look forward to welcoming you back in the very near future. Kind regards, The Staff