I didnt like the beds they were very uncomfortable. I have a back problem, the other two adults do not, however they woke up with their backs hurting. Mine was so bad, i had to skip out on a day of activities with my grandsons because i could barely move. I didnt appreciate the desk clerk when i went to the desk at 10:30 p.m. because there were about 15 to 29 kids running up and down the hall yelling and screaming they ranged from about 1 year old to 10 yrs old. My grandchildren were sleeping and us adults trying to. After about 30 minutes of this i went to the from desk to ask the staff to speak with the parents as it was disturbing my familie's sleep. She stated they are just kids, i said i know that, however, there is no excuse for this at 10:30 p.m. when people are sleeping. Her response was they are just kids they are going to be leaving. Quite frankly, i dont cRe when they were leaving, i didnt want my grandchildren awaken and feel this was not appropiate at 10:30 p.m. so i told her either you can say something to them or i can call the police. She rolled her eyes at me. Maybe so eone else might not think $411.00 hotel bill for 3 nights usnt bad, however when you are on a budget and had to pinch pennies to make a vacation happen for you autistic grandchildren, you shoulnt have to put up with the noise or the attitude. Because of this one staff member and horrible uncomfortable beds i will not patronage your hotels again. Highly disappointed.