Exterieur

Beoordelingen van Country Inn & Suites by Radisson, Roanoke, VA

3 out of 5
Country Inn & Suites by Radisson, Roanoke, VA
7860 Plantation Rd, Roanoke, VA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 830 van 1310 beoordelingen" "
Gastenscore: 8 - Goed. 337 van 1310 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 1310 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 1310 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 35 van 1310 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

VM

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Net en prima hotel aan de rand van Roanoke. We verbleven hier 1 nacht als tussenstop naar het zuiden. We hebben heerlijk geslapen en iedereen was vriendelijk. Het ontbijt is typisch Amerikaans met wegwerpbordjes en -bestek maar er was voldoende van alles aanwezig en we hebben prima ontbeten.
1 nacht verbleven in juli 2022
Reactie van Robin op 18 jul 2022
Thank you for taking the time to share your experience regarding your recent stay at our Country Inn & Suites of Roanoke, VA. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive remarks. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Yours in Hospitality, Robin D. Lowery, Jr.

10/10 – Uitstekend

Mizrain

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
All good
10 nachten verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager

8/10 – Goed

Cherylle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was very comfortable. It improved since the last time we . We stopped staying there because it needed upgrading. Shower tiles weren't clean. Nothing some elbow grease and regular cleaning wouldnt cure.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found your stay comfortable and noticed improvements since your last visit. We apologize for any cleanliness issues with the shower tiles and assure you that we will address them promptly to ensure a better experience for our guests in the future. Your comments are valuable to us, and we appreciate your patronage. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

10/10 – Uitstekend

Janet

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a very nice experience during your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager

8/10 – Goed

Raghuveer

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Guest,Thank you for your review! We're glad to hear that you had a positive experience during your stay. If there are any areas where we can improve to earn that extra star next time, please don't hesitate to let us know. Your feedback is valuable to us as we strive to provide the best possible service.Sincerely, Hotel Manager

10/10 – Uitstekend

Terrance

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 29 apr 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that everything met your expectations during your stay. Your satisfaction is our priority, and we hoSincerely, Hotel Manager

10/10 – Uitstekend

danilo de la

Reisde met familie
Hotel room was clean and roomy
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 29 apr 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found your hotel room clean and spacious during your stay. Your satisfaction is important to us, and we look forward to hosting you again in the future.Sincerely, Hotel Manager

8/10 – Goed

Jean

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our reservation was for 3 pm, and although the gentleman apoligized , he informed all the people in the lobby that our rooms were not ready. Had to wait an addtional hour before our rooms were ready.Everything else was nice and our room was clean.Just feel they need to hire more housekeeping staff. Thank you
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 29 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the delay in having your rooms ready upon your arrival. We understand the inconvenience this caused and appreciate your patience. We will address your concerns regarding our housekeeping staffing levels to ensure a more efficient experience for our guests in the future. We're glad to hear that despite this issue, you found your room clean and enjoyed your stay otherwise. Thank you for choosing to stay with us, and we hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love it
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 27 apr 2024
Dear Paul,Thank you for your perfect rating! We're delighted to hear that you loved your stay with us.We hope to have the pleasure of welcoming you back in the future for another amazing experience. Thank you for choosing our hotel and taking the time to leave a positive review.Sincerely, Hotel Manager

8/10 – Goed

Alice

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was quiet and easy to access from the highway.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 27 apr 2024
Dear Alice,Thank you for your feedback! We're glad to hear that you found our hotel quiet and easily accessible from the highway. If there are any areas where we can improve to earn that extra star next time, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 – Uitstekend

Clark Ann, Vestal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was lovely and the breakfast was great.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 27 apr 2024
Dear Clark Ann,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed your lovely room and had a great breakfast experience. Your satisfaction is our priority, and we appreciate your kind words. We hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

8/10 – Goed

Laurie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed overnight while on the road. Short stay but room was large and roomy and clean!
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 26 apr 2024
Dear Guest,Thank you for choosing to stay with us during your travels, and for taking the time to share your experience. We're glad to hear that you found your room to be spacious, clean, and comfortable during your overnight stay. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 – Goed

DONNIE

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice and clean. The bathroom was clean as well. The staff were all very friendly and helpful.
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 26 apr 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found your room to be nice and clean, and that you had a positive experience with our staff. Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 25 apr 2024
Dear Guest,Thank you for your perfect rating and for choosing to stay with us! We're thrilled to hear that you had an enjoyable experience during your visit. Your satisfaction is our utmost priority, and we're delighted that we could provide you with a five-star stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Dineshkant

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location just off interstate 81, comfortable bed, no hot water problem, safe area to walk around, nice breakfast. Friendly staff. Plenty of free parking. We stayed only 1 night.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 24 apr 2024
Dear Dineshkant,Thank you for your perfect rating and detailed review! We're delighted to hear that you enjoyed our convenient location, comfortable beds, reliable hot water, safe surroundings, and delicious breakfast. It's fantastic to know that our friendly staff and ample parking contributed to a pleasant stay. We hope to welcome you back for another enjoyable visit soon!Sincerely, Hotel Manager

10/10 – Uitstekend

Natalie

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, indoor pool was great for the kids!
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 23 apr 2024
Dear Natalie,Thank you for your wonderful feedback! We're thrilled to hear that you and your kids enjoyed our indoor pool during your stay. Providing a fun and relaxing experience for families is important to us, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

8/10 – Goed

Derek

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've stayed here every year since 2021, it is a good hotel but not exceptional. Certainly ideal for a few nights..
14 nachten verbleven in april 2024
Reactie van Hotel Manager op 22 apr 2024
Dear Guest,Thank you for being a loyal guest and for your feedback. We're glad to hear that you find our hotel suitable for your stays, and we appreciate your continued support over the years. We're always striving to improve, so if there's anything specific you believe would make your experience exceptional, please feel free to share. We look forward to hosting you again soon.Sincerely, Hotel Manager

6/10 – Redelijk

Albert

ok
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 22 apr 2024
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there's anything specific we can improve upon, please don't hesitate to let us know. We hope to welcome you back for a better experience in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Gail

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very professional & helpful
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 20 apr 2024
Dear Guest,Thank you for your kind words, Gail! We're thrilled to hear that you found our staff to be very professional and helpful during your stay. Providing excellent service is our top priority, and we're glad to know that we met your expectations. We appreciate your feedback and look forward to welcoming you back for another positive experience in the future.Sincerely, Hotel Manager

8/10 – Goed

Jill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet stay, close to AT trails
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 19 apr 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you had a quiet stay and enjoyed our proximity to the AT trails. If there are any areas where you believe we can improve to make your next stay even better, please feel free to let us know. Your input is valuable to us, and we hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Adam

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
A
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 18 apr 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your positive feedback and hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 18 apr 2024
Dear Guest,Thank you for your positive rating! We're delighted to hear that you had a very nice experience during your stay. Your satisfaction is important to us, and we're glad that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay soon.Sincerely, Hotel Manager

10/10 – Uitstekend

Paige

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable and clean. Enjoyed the pool.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 18 apr 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you found your stay very comfortable and clean, and that you enjoyed our pool. Your satisfaction is important to us, and we're glad that we could provide you with a pleasant experience. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay soon.Sincerely, Hotel Manager

8/10 – Goed

Michelle

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They had strange rules posted on the door stating they would not rent rooms to anyone with an address within a certain mile radius. It immediately made me question the area.
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 17 apr 2024
Dear Guest,Thank you for your feedback. We apologize for any confusion caused by our posted rules. Our primary concern is guest safety, and we enforce these policies to ensure a comfortable environment for all. Your comments are valuable to us, and we will review our communication of these rules to ensure clarity. If you have any further concerns, please feel free to contact us directly. We appreciate your feedback and hope to welcome you back for a better experience in the future.Sincerely, Hotel Manager

8/10 – Goed

Shari

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 17 apr 2024
Dear Guest,Thank you for your feedback and positive rating! We're delighted to hear that you found our hotel convenient during your stay. If there's anything specific that made your experience enjoyable, or if you have any suggestions for improvement, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Honey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice and the grounds were clean and well taken care of.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 17 apr 2024
Dear Guest,Thank you for your perfect rating and kind words! We're delighted to hear that you had a pleasant stay with us and that you appreciated our clean and well-maintained grounds. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

4/10 – Matig

Linda

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service
I didnt like the beds they were very uncomfortable. I have a back problem, the other two adults do not, however they woke up with their backs hurting. Mine was so bad, i had to skip out on a day of activities with my grandsons because i could barely move. I didnt appreciate the desk clerk when i went to the desk at 10:30 p.m. because there were about 15 to 29 kids running up and down the hall yelling and screaming they ranged from about 1 year old to 10 yrs old. My grandchildren were sleeping and us adults trying to. After about 30 minutes of this i went to the from desk to ask the staff to speak with the parents as it was disturbing my familie's sleep. She stated they are just kids, i said i know that, however, there is no excuse for this at 10:30 p.m. when people are sleeping. Her response was they are just kids they are going to be leaving. Quite frankly, i dont cRe when they were leaving, i didnt want my grandchildren awaken and feel this was not appropiate at 10:30 p.m. so i told her either you can say something to them or i can call the police. She rolled her eyes at me. Maybe so eone else might not think $411.00 hotel bill for 3 nights usnt bad, however when you are on a budget and had to pinch pennies to make a vacation happen for you autistic grandchildren, you shoulnt have to put up with the noise or the attitude. Because of this one staff member and horrible uncomfortable beds i will not patronage your hotels again. Highly disappointed.
3 nachten verbleven in april 2024
Reactie van Hotel Manager op 16 apr 2024
Dear Guest,We apologize for the discomfort and inconvenience you experienced during your stay. Your feedback regarding the beds and disturbance caused by other guests is concerning, and we'll address these issues promptly. We're sorry for the interaction you had with our staff; this is not reflective of our service standards. We value your input and will take steps to improve. We hope to have the chance to welcome you back for a better experience in the future.Sincerely, Hotel Manager

8/10 – Goed

Eric

Reisde met partner
Very friendly and accepting staff
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 16 apr 2024
Dear Guest,Thank you for your review. We're glad to hear that you found our staff to be very friendly and accepting. Providing excellent service and creating a welcoming environment for all our guests is our top priority. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Allan

Not owned by Radisson anymore. Owners wanted a $250 cash deposit prior to checking in. We left without staying.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 17 apr 2024
Dear Guest,Thank you for sharing your experience. We apologize for any inconvenience caused by the change in ownership and the deposit policy. Your feedback is important to us, and we will address these concerns with the relevant parties to ensure a smoother check-in process for our guests. If you have any further questions or if there's anything we can do to assist you, please don't hesitate to contact us directly. We appreciate your feedback and hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Alain

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect for the price
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 16 apr 2024
Dear Guest,Thank you for your feedback. We're delighted to hear that you found our hotel to be perfect for the price. Providing value and satisfaction to our guests is important to us. We appreciate your positive review and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Kathy, Norfolk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love staying at this hotel when we are in Roanoke. Their staff, their facilities fit what we need. We started staying there in 2020 and make sure to book in advance when we know that it is a "big" weekend in Roanoke so that we can stay there.
3 nachten verbleven in april 2024
Reactie van Hotel Manager op 16 apr 2024
Dear Guest,Thank you for your loyalty and your wonderful review. We're thrilled to hear that you love staying with us and that our staff and facilities meet your needs consistently. Your continued support means the world to us, and we look forward to welcoming you back for many more enjoyable stays in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

James

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 13 apr 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a great experience with us. If there's anything more we can do to ensure your next stay is just as enjoyable, please don't hesitate to let us know.Sincerely, Hotel Manager

6/10 – Redelijk

RICHARD

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Motels and Hotels should not allow Landscape services at 8am. Frankly, they shouldnt start until checkout time. Some people like to sleep in.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 10 apr 2024
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience caused by the early start of landscape services. We will review our schedule to ensure it aligns better with our guests' comfort and rest needs. Your input is valuable to us as we strive to provide a better experience for all our guests. If you have any further concerns or suggestions, please don't hesitate to reach out to us directly.Sincerely, Hotel Manager

10/10 – Uitstekend

Adam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and affordable, everything we needed. The decent mexican restaurant nearby was a bonus
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 8 apr 2024
Dear Guest,Thank you for your excellent review! We're delighted to hear that you found our hotel clean, affordable, and equipped with everything you needed for your stay. We're also glad you enjoyed the nearby Mexican restaurant. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 – Goed

Melanie, Loysville

Reisde met familie
The address you put in your directions takes you past the hotel.( When you get off 81 it’s on your right behind the Mexican restaurant . ) When I called the hotel the person that answered did not know the address there. I arrive and it’s a big hotel with limited parking. I check in and I ask where can I park all the spots are full, I was directed to park in the Mexican restaurant parking lot. It’s late, dark and me and my young grandson. The room had carpet that had stains ( I have pictures) , the bathroom was not clean. Had to walk around with shoes on. The pool had a lot of chemicals, you could smell them. Breakfast is eggs, sausage and waffles, there is bread and bagels. I did not think staff was that friendly. And the day I was checking out a woman on the cleaning staff stood there asking if I was leaving, then stood there I gave her a tip then she walked into the room. My tip should of been words not money. Clean the bath tub walls. Other people’s dried shampoo and soap. Clean under the sink the dust is so thick.
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 5 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience and disappointment you experienced during your stay. We take your comments seriously and will address the issues you mentioned with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a much better experience in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Lawrence, Endicott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 5 apr 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Eugenio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the room and the places is very clean. They should extend the breakfast to 10 o’clock.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 4 apr 2024
Dear Guest,Thank you for your excellent review! We're thrilled to hear that you liked your room and found our hotel to be very clean. Providing a comfortable and hygienic environment for our guests is of utmost importance to us. We appreciate your feedback regarding the breakfast timing. We will definitely take your suggestion into consideration as we strive to enhance our guests' experience. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Close to dining and shopping.
6 nachten verbleven in maart 2024
Reactie van Hotel Manager op 4 apr 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you had a great experience with our staff and enjoyed the convenient location of our hotel, close to dining and shopping options. Providing excellent service and ensuring our guests have easy access to amenities are top priorities for us. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 4 apr 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had a great stay with us. Providing exceptional service and ensuring our guests have a memorable experience are our top priorities. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 – Uitstekend

cortesa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to interstate. No locals which can be a plus when you want to be in an out incognito. Hotel only has a heated pool and they got rid of the hot tub. Amazing stay and will stay again.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 2 apr 2024
Dear Guest,Thank you for your wonderful review! We're glad to hear that you enjoyed our convenient location near the interstate and the privacy that comes with not having many locals around. We're delighted that you had an amazing stay and appreciate your feedback. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

James

1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 18 apr 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another fantastic stay soon.Sincerely, Hotel Manager

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 30 mrt 2024
Dear Guest,Thank you, Theresa, for your fantastic rating! We're delighted that you had a wonderful experience with us. If you have any additional feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again soon!Sincerely, Hotel Manager

10/10 – Uitstekend

Norma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 27 mrt 2024
Dear Guest,We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely,Hotel Manager

10/10 – Uitstekend

Geoffrey, Carleton Place

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean & modern!
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 27 mrt 2024
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 – Uitstekend

Golden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 26 mrt 2024
Dear Guest,We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely,Hotel Manager

10/10 – Uitstekend

Lynda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like the clean room and hotel lobby area. Helpful staff.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 23 mrt 2024
Dear Lynda,Thank you for your excellent rating and positive feedback! We're delighted to hear that you appreciated the cleanliness of your room and our hotel lobby area. Providing a clean and welcoming environment is important to us. We're also glad to hear that our staff were helpful during your stay. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back again in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Sincerely, Hotel Manager

4/10 – Matig

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I didn't like that my room had only two small trash cans and that after using the pool and showering, there were not any extra towels at the front desk. They needed more towels
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 21 mrt 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the availability of trash cans and towels during your stay. Your comments are important to us, and we will take them into consideration as we strive to improve our services. We appreciate your patience and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Walter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place to stay when we’re on the road
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 18 mrt 2024
Dear Guest,Thank you for sharing your positive experience with us on Expedia. We're thrilled to hear that you found our hotel to be a good place to stay while on the road. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Martha-Lucia

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very kind and professional. It is a quiet place and I felt safe. Dining options are limited to one restaurant in the corner. Breakfast at the Country Inn was plentiful with several choices and very nice.
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 18 mrt 2024
Dear Guest,Thank you for taking the time to share your positive experience with us on Expedia. We're delighted to hear that you found our staff to be kind and professional, and that you felt safe and comfortable during your stay. We're also glad you enjoyed the breakfast at the Country Inn.Your feedback regarding dining options is duly noted, and we will consider ways to enhance this aspect of our service. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 – Goed

Marilyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 handicapped parking spaces close to main door. The handicapped ramp was at 3rd entrance but no parking spaces for handicapped anywhere but main entrance. Not very accessible, is it?
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 17 mrt 2024
Dear Marilyn,Thank you for sharing your experience. We apologize for any inconvenience you faced regarding the accessibility of the parking spaces. Your feedback is valuable to us, and we will take it into consideration to improve our facilities and make them more accessible for all guests. We appreciate your understanding and hope to have the opportunity to better accommodate you in the future.Sincerely, Hotel Manager