I would like a refund, I was not able to check in when we arrived , there was a gentleman ahead of us he and clerk were arguing over a 100.00 cash deposit they were requiring for the night stay and saying it was requirement and he stated that it was nowhere on the Expedia website about this, so he left. Then it was my turn and me and my wife were told we had to pay the 100.00 cash deposit to stay and we told them do we were not paying that; it was scam and they’re scamming people out of money, the hotel is very dirty, run down, staff is rude. The staff is not helpful. They were in the middle of shift change and the new clerk never spoke to us and she was rude, talked to her about 100.00 deposit and she stated it was on super 8 website explained to her we booked through Expedia and she said then you need to talk to Expedia. My wife and her got in a heated argument and she wouldn’t let us have our anyway, so we need a refund, asap, and she called the police on my wife cause she got too close to our personal property which was our car my wife told her to back away and just barely touched her shoulder and the clerk slapped her so hard she left a red streak on her face, so this was the worst experience of any hotel I ever tied to stay at in my entire life, and they’re scamming people. The cops came and they said they come at 6 times a week. I wouldn’t be promoting that hotel. It’s not in a good location at all. Thank you and please let me know about my refund asap.
