Receptie

Beoordelingen van Gold Strike Casino Resort

3.5 out of 5
Gold Strike Casino Resort
1010 Casino Center Dr, Robinsonville, MS

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 468 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 295 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 126 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 66 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 1003 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

James

Positief: Staat van de accommodatie en faciliteiten
No places to eat.
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 16 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Alan Anthony, Huntington Beach

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice as always!
3 nachten verbleven in mei 2024
Reactie van Hotel Management op 16 mei 2024
We hope to see you again soon, Alan!

10/10 – Uitstekend

lynnette

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall experience was excellent. First time there and checkin was a breeze; staff there was pleasant and helpful as were the bell boys. Staff at area to get your rewards were not pleasant; acted put out when asked questions or for clarification. Used spa services- excellent massage. Omar our waiter at steak house was excellent as well.
3 nachten verbleven in april 2024
Reactie van Hotel Management op 16 mei 2024
We are so glad you enjoyed your stay with us, Lynnette!

8/10 – Goed

Jessica

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in mei 2024
Reactie van Gold Strike Casino Resort op 14 mei 2024
Thank you for the review, Jessica!

10/10 – Uitstekend

mickie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room and casino were very clean and comfortable. We ordered 2 breakfasts from Sweet Tea. It took 30 minutes to receive it. No body was in front of us.
3 nachten verbleven in mei 2024
Reactie van Gold Strike Casino Resort op 14 mei 2024
Hello, Mickie. Thank you for the feedback regarding our restaurant Sweet Tea.

6/10 – Redelijk

Andrea

Reisde met partner
The room was old worn furniture with a tiny old bathroom. Housekeeping needs help! Just not a good feeling , will not stay here again.
1 nacht verbleven in mei 2024
Reactie van Gold Strike Casino Resort op 14 mei 2024
Hello, Andrea. We are sorry you didn't enjoy your latest stay. We value your feedback and will share it with our hotel team accordingly. Thank you.

10/10 – Uitstekend

Melissa

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every staff member I had the pleasure of interacting with was so helpful, nice, smiled and genuinely seemed to enjoy interacting with all the guest, including my family and I. Thank you!!!
1 nacht verbleven in mei 2024
Reactie van Gold Strike Casino Resort op 7 mei 2024
Hello, Melissa. Thank you for taking the time to leave a review about your recent experience! We’re glad to hear you enjoyed yourself and hope you’ll come back to visit us again soon.

10/10 – Uitstekend

Donna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the stay at Gold Strike. Machines were very tight. Same with other casinos in area. Fun trip but came home broke. Win some- lose some. Mostly lost.
2 nachten verbleven in april 2024
Reactie van Gold Strike Casino Resort op 7 mei 2024
Thank you for your review! Have a great day!

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Thank you for your review! Have a great day!

10/10 – Uitstekend

Laura, Bartlett

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great time !
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Hi, Laura! Thank you for taking the time to write a review about your recent experience! We’re glad to hear you enjoyed yourself and hope you’ll come back to visit us again soon.

8/10 – Goed

Kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No microwave in room in a hotel that has several restaurants. No way to heat up leftovers
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Thanks for your feedback, Kevin! We will pass your review along to our team.

8/10 – Goed

Meaghan

Negatief: Personeel en service
All staff interactions were terrible. Everyone was miserable, and couldn’t get a hello if I tried. They all looked miserable as well.
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Thanks for your feedback, Meaghan. We will pass your review along to our team.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in april 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Thank you for your review! Have a great day!

10/10 – Uitstekend

Denise, Montgomery

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Access to the Casino
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your feedback. We are happy to hear you had positive experience with our resort. We hope to see you again soon!

4/10 – Matig

Shelly

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They did not have the room I reserved and weren't willing to explain or accomodate. There was no fan in the bathroom so shower steam and odor was an issue. The employee that checked me in was one of the rudest, uncaring people I have ever encountered.
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Hi Shelly, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

10/10 – Uitstekend

Morris, Hot Springs

Reisde met familie
Great experience !
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review, Morris! Have a great day!

10/10 – Uitstekend

Betty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Hello, Betty! Thank you for taking the time to write a review about your recent experience! We’re glad to hear you enjoyed your stay, and hope you’ll come back to visit us again soon.

10/10 – Uitstekend

Carolyn

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Happy with everything & had a great time, t Thank you
3 nachten verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your feedback. We are happy to hear you had a positive experience with our casino. We hope to see you again soon!

10/10 – Uitstekend

Tomokazu

2 nachten verbleven in april 2024
Reactie van Gold Strike Casino Resort op 7 mei 2024
Thank you for taking the time to leave a review about your recent experience! We’re glad to hear you enjoyed yourself and hope you’ll come back to visit us again soon.

10/10 – Uitstekend

MIRLA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great time
2 nachten verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review, Mirla! Have a great day!

10/10 – Uitstekend

Tonia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review! Have a great day!

10/10 – Uitstekend

Danna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel in Tunica area
2 nachten verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Hi, Danna! Thank you for taking the time to write a review about your recent experience! We’re glad to hear you enjoyed yourself and hope you’ll come back to visit us again soon.

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review! Have a great day!

10/10 – Uitstekend

Stacy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had fun gambling
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review. We are happy to hear you had a positive experience with our casino. We hope to see you again soon!

4/10 – Matig

Lisa

Negatief: Netheid, personeel en service en voorzieningen
The room was very dusty especially under the bed. Safe was broken.
2 nachten verbleven in april 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Hi Lisa, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking the time to review us!

10/10 – Uitstekend

Ken

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Other than losing in the casino, the hotel was great
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review! Have a great day!

8/10 – Goed

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was very clean. Staff was friendly. The slots were not so friendly
1 nacht verbleven in april 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for rating your recent experience! We appreciate your feedback and hope you visit us again soon!

4/10 – Matig

Tim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most employees are very friendly. Only had one that had an attitude.
1 nacht verbleven in maart 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Hi Tim, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

4/10 – Matig

Jason

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The lady at the front desk was a complete jerk
1 nacht verbleven in maart 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Hi Jason, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

6/10 – Redelijk

sunhee

1 nacht verbleven in maart 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Hello, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

10/10 – Uitstekend

Megan

1 nacht verbleven in maart 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review! Have a great day!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review, Richard! Have a great day!

8/10 – Goed

Lori

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a good stay. We had a good time, but there were a few miscomunications among the staff when we were reserving things and trying to pay. Cash is not always accepted. The spa wouldnt let me pay in cash, when I had called ahead of time to ask, and they said they did. Then we called the front desk for an extra blanket, they forgot about us, and we had to call again. Otherwise, we had a good time.
2 nachten verbleven in maart 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Hi Lori, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

8/10 – Goed

Terry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for rating your recent experience! We appreciate your feedback and hope you visit us again soon!

4/10 – Matig

mark

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Heavy security - metal detectors and rfid scanner? Made you worry about security, and a small 3 blade pocket knife is now considered a weapon. No bell hop or cart available. Clean room. Lots and lots of penny slots, did find some quarter and dollar machines.
1 nacht verbleven in maart 2024
Reactie van Gold Strike Casino Resort op 30 apr 2024
Hi Mark, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

2/10 – Ontzettend slecht

Amy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
sARGTUKLJFBGAS
1 nacht verbleven in januari 2024

8/10 – Goed

Chad

1 nacht verbleven in maart 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for rating your recent experience! We appreciate your feedback and hope you visit us again soon!

8/10 – Goed

Marecia

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It was quiet
1 nacht verbleven in februari 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review! Have a great day!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everythin
1 nacht verbleven in februari 2024
Reactie van Gold Strike Casino Resort op 23 apr 2024
Thank you for your review! Have a great day!

6/10 – Redelijk

Fred

Zakenreiziger
Positief: Voorzieningen
Negatief: Personeel en service
Staff was not readily friendly or helpful. Beer was $12 a bottle.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Connor

Negatief: Voorzieningen
Will never be back. Crappy casino and hotel. Go somewhere else in that town.
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 19 feb 2024
I am sorry to hear that your stay was not enjoyable. I would like to hear additional details if possible. Please reach out to the property hotel management if you have a second. Thanks for bring this to our attention.

2/10 – Ontzettend slecht

Jasper

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Barbara

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Having the small refrigerators sitting on the floor made it extremely difficult to put things in and take out.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Robin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need to put fridges off floor in rooms
3 nachten verbleven in februari 2024

6/10 – Redelijk

Jarvis

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
I visited Gold Strike back in 2015. It was a guys trip. Had a fabulous time and it felt like the hotel and atmosphere was great. So great that I said that I would come back a second time and enjoy it with my wife. Well, finally made it back. I'm not sure if the hotel has changed since I was last there or if I just didn't realize it last time around. But the hotel was extremely smoky. Even though they have signs advising people that there is not smoking in the lobby, people were still doing it without anyone enforcing the rule. One particular night, there was vomit on the floor of one of the elevators that stayed there for hours. We ordered pizza from one of the dining places (I think Sweet Tea) and it was absolutely terrible. The cheese and dough was horrendous. My wife and I ate one slice a piece and threw the rest away. There was a stench in our room. I later learned that the carpet was wet by the fridge as it was leaking water. I learned this near the end of our stay so no sense in complaining. All in all, the hotel wasn't the best. But because we came to watch a show that was being held at the Horseshoe that we enjoyed, as well as enjoying the casino entertainment, the trip was worth it. So I can understand it if others go and would not recommend against it. But I won't be going back... ever!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife had a health problem while in the resort and the staff couldn't have been more helpful and concerned for her welfare. We were very impressed.
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 19 feb 2024
Thank you for your great comments. I hope your wife is feeling much better.

2/10 – Ontzettend slecht

Devin

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Why did I have to pay Expedia $106 and Goldstrike $73 for a room advertised for $55? I would have planned something different for $179. Could you give me a refund.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Matthew

Positief: Personeel en service
Dirty and sticky floors, towels and bedding.
We stayed in room 2747 One of the pillow cases had something all over it looked like it wasn’t washed. The tile floor in the room was really sticky the carpet also felt dirty and sticky like it needs steamed cleaned or something. We wore our sandals the entire time in the room. The towels looked really dingy or dirty had something on 2 of them. Food service was excellent ordered a pizza it was delicious. We have stayed here several times and this was the only time we’ve had this happen where nothing looked clean. Also had to turn the air on 65 and leave it running the entire time auto would not kick on until it was hot in the room.
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 19 feb 2024
Thank you for bringing this to our attention, please allow me to apologize. These issues will be address with the housekeeping management team.

8/10 – Goed

Clora

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are quiet, clean,and cozy…we really enjoyed our stay.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Leslie

1 nacht verbleven in februari 2024