Dear Sona,Thank you for sharing your review about our hotel. We're glad to hear that you found our hotel conveniently located. However, we're sorry for any inconvenience experienced. Your comment is valuable to us, thank you for bringing the matter to our attention.We hope to welcome you for an improved experience in the future.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear W.m.Thank you for your review. We are delighted to know that your stay with us was a pleasurable experience.We look forward to welcoming you back.SincerelyStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Johannes,Thank you very much for your review. We are delighted that you were impressed with the quality of our service.We look forward to welcoming you back again.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Stephen, Thank you for your review. We are delighted that you were satisfied with our staff and our location. We look forward to welcoming you back again. Sincerely Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Dear Shannon,Thank you for your review. We are delighted to know that every aspect of our hotel was truly appreciated. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Chère Thérèse,Nous vous remercions beaucoup pour votre avis. Nous sommes heureux que votre expérience etait agréable.Nous espérons qu'il y aura une autre occasion de vous revoir en tant qu'invité.CordialementStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Liebe Regina Maria,Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie mit Ihrem Aufenthalt in unserer Struktur voll zufrieden waren und alle unsere Leistungen positiv bewertet haben.Wir hoffen, Sie bald wieder zu sehen.Mit freundliche GrüβenStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ana,Thank you for sharing your experience. We are glad to hear that you found the hostess at the breakfast polite. However, we regret the issues you encountered with the hop-on hop-off bus, and it's disappointing to hear about the misunderstanding with the ticket payment at the front desk. We will investigate this matter with our staff to ensure better communication and prevent this from happening again. Your feedback is valuable to us, and we hope to have the opportunity to make it right in the future.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Shannon,Thank you for your positive feedback. We are delighted that you enjoyed your stay with us!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Azzam,Thank you for your positive rating! Your comment will be shared with Domenico. We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Jakub,Thank you for your feedback. We're glad to hear you enjoyed our breakfast and found our staff very nice. Your comment about the bathroom is important to us, and we will use it to make improvements. We hope to welcome you back in the future for an even better stay.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Riley,Thank you for your perfect 5/5 rating and for choosing our hotel for your stay.We can't wait to welcome you back again in the future. Best regards,Stefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Michael,We thank you for your review. We are glad that you enjoyed our location. However, we regret to read that you may have experienced disturbance during your stay. Please do not hesitate to let us know if you are not completely satisfied as our team is always happy to find a quieter room for our light sleepers, once available.We look forward to welcoming you back in the future. Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Dave,We thank you for your feedback. We're sorry you weren't particularly impressed with our hotel and the quality of our services. We strive to ensure our hospitality goes beyond the anonymity of a chain hotel, and we regret not meeting that expectation. Your impressions of the room are important to us, and we will take them into account.Thank you again for sharing your thoughts, and we hope to have the opportunity to better serve you in the future.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Andrea,Thank you for your positive rating.We look forward to welcoming you back.kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Allison,Thank you for your feedback. We are delighted that you enjoyed your time with us and appreciated our convenient location with easy access to nice restaurants.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Randy,Thank you for your feedback. We are delighted that you enjoyed our location.We hope to see you again in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Laura,Thank you for your positive feedback about our stay. The acknowledgement of the quality of service on the part of a recent guest is the best reward for us.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Liebe Martina,Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie mit Ihrem Besuch zufrieden sind.Wir hoffen, Sie bald wieder zu sehen.Mit freundliche GrüβenStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Henry,Thank you for sharing your feedback with us. We apologize if the room design did not meet your preferences for an extended stay. Regarding the dining experience, we're sorry to hear about the inconsistency you experienced between your two visits. Your feedback will be shared with our restaurant team to ensure a more consistent dining experience.We hope to have the opportunity to welcome you back for a better experience in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Gary,Thank you for your positive feedback.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Larry,Thank you very mcuh for your positive feedback. It was rewarding to receive your kind comments about our team members. We work hard to make sure that every guest feels welcome and satisfied during their entire stay, and it is rewarding to know we hit the mark for you in this regard. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Gianluca,La ringraziamo per l'ottima valutazione.Siamo felici che sia stata una piacevole esperienza.La aspettiamo per il prossimo soggiorno.Cordiali salutiStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Riley,We are happy to see your positive rating and to know you had a great stay. We look forward to welcoming you back again.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear George,We thank you for sharing your feedback about the restroom size. Our aim is for our guest to have the best experience with us. Please don't hesitate to inform us of any issues or concerns you may have so that we can find an adequate solution.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Mary,Thank you for your feedback.We apologize for the inconvenience caused by the temporary boiler malfunction. Our staff promptly worked to resolve the issue, and we apologize for any inconvenience caused. We're pleased to see from your positive rating that your overall stay was enjoyable, and we hope you'll consider visiting us again soon.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Tina,It was a pleasure having you and we are happy to see your 4* rating.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear JoAnn,Thank you for taking the time to share your experience. We're thrilled to hear that you enjoyed our rooftop and found our staff to be helpful. It's unfortunate that none of pillow options aligned with your preferences. Your feedback is valuable, and we'll certainly take it into account to enhance your next experience.We hope to have the pleasure of welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Sven,Thank you for your positive feedback. We are happy to know you had a great stay. We look forward to welcoming you back again.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Roland,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay. We're particularly glad that our staff contributed to making your stay pleasant and accommodating. We hope to have the opportunity to welcome you back in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Kaye,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our convenient location. Your feedback about your room is valuable to us as we continuously strive to improve our accommodations and services. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Michael,Thank you for your feedback. We are happy that you enjoyed your stay and found our location convenient.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ilan,Thank you for your review. We're delighted you enjoyed the room, although we apologize for any inconvenience experienced. Your feedback is valuable to us and will help us enhance our guests' experiences in the future. We hope to welcome you back in the future.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Octavio,Thank you for your feedback and the excellent rating.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Russell,Thank you for your review. We are happy that our location met your needs and expectations.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear James,We appreciate your feedback regarding the price of breakfast. Your opinion is essential to monitor our guests' expectaions. However, our breakfast boasts a wide variety of sweet and savory options. Therefore, we consider the price to be appropriate for the variety of offerings, making it competitive from this standpoint.We hope to have a chance to host you again in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Glen,Thank you for choosing to stay with us again. It's rewarding to know that we met your expectations!We appreciate your feedback and hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Estimado German,Le agradecemos sus comentarios. Nos encanta que su estancia haya resultado positiva.Esperamos otra vez en nuestro hotel en su próxima estancia en Roma.Saludos cordialesStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Steve,Thank you for your feedback. We are glad to know that you enjoyed your stay overall.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ellen Beth,Thank you very much for your beautiful review. We are deligheted to know that you had an amazing stay with us! Your recommendation means a lot to us, and we can't wait to see you again soon.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Claudine,Thank you for sharing your experience. We're thrilled to hear you enjoyed your stay with us!We hope to welcome you back on your next visit to Rome!Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Jason,Thank you for sharing your experience. We're thrilled to hear you enjoyed your stay.We look forward to hosting you again when you return to Rome!Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Elizabeth,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our property. However, we apologize for any disappointment you experienced with the restaurant. Providing a satisfying dining experience is important to us, and we regret that we didn't meet your expectations on this occasion. We'll take your comments into consideration as we strive to improve our offerings. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ismael,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our property. However, we apologize for any inconvenience you experienced with our staff and the lack of parking options. Providing exceptional service is important to us, and we're sorry to hear that we fell short of your expectations in this regard. We'll address your concerns with our team to ensure improvements are made.We hope to have the opportunity to welcome you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Grace,Thank you very much for such a beautiful review. We are delighted to know that you had a lovely stay with us. Our hotel aims to provide a truly memorable experience, and it seems we were able to do just that and exceed your expectations. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Marshall,Thank you for your review. It's a pleasure to know that you appreciated the service and high standards which we work to uphold at our hotel. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Glen,Thank you very much for your feedback. We're thrilled to hear that you enjoyed your stay with us! We hope to welcome you back again soon for another enjoyable experience.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Cindy,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a good value, and that you enjoyed our breakfast. We appreciate you bringing your concerns to our attention. Your feedback is invaluable to us as we strive to continuously improve. We hope to have the opportunity to welcome you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma