Thank you for your awesome review. Hope to host you again.

Gentile Maurizio, grazie mille per la tua recensione positiva. È sempre un piacere ricevere le tue impressioni. Siamo molto felici di sapere che ti è piaciuto il tuo soggiorno. Speriamo di rivederti al tuo prossimo viaggio nella Città Eterna. I migliori saluti

Gentile Ospite, Grazie per averci lasciato un feedback sul suo soggiorno. Ci dispiace apprendere che abbia avuto problemi con il riscaldamento a cause a noi ignote in quanto non abbiamo avuto la possibilità di indagare essendo che non ci è stato segnalato e non abbiamo riscontrato problematiche dopo il suo soggiorno. Molto probabilmente si sarò trattato o di un'impostazione erronea del telecomando o la finestra non era stata ben chiusa. I numeri da chiamare quando la reception è chiusa sono stati lasciati appositamente per far fronte a problematiche in mancanza del personale del front desk. Ci dispiace lei abbia dovuto sentire freddo ma bastava davvero semplicemente alzare il telefono, anche quelli in dotazione quindi completamente gratuiti, per far intervenire. Capiamo la sua educazione però non è corretto incolpare noi del suo malessere se non ha nemmeno tentato di contattarci. Siamo davvero desolati che il suo soggiorno non sia stato dei migliori per un inconveniente che probabilmente si sarebbe risolto nel giro di pochi minuti. Cordiali saluti

Dear Guest, Thank you very much for your positive review. It is always a pleasure to receive our guests impressions. We are very happy to know you enjoyed your stay and that our position has eased you exploration. We hope to see you back on your next trip to the Eternal City. Best regards

Dear Guest, Thank you very much for your positive review. We are glad you had a pleasant stay. We are placed in the city center so is very easy to reach main of the attractions in a little time simply by walking but also by taking the means of transport as they are closed by. Thank you for appreciating the cleanliness. Our housekeeping staff does an excellent job in order to keep the rooms fresh and to ensure a healthy environment to our guests. Thank you for staying at 38 Viminale Street and we hope to see you back on your next trip to the Eternal City. Best regards

Dear Guest, Thank you very much for this kind review. We are very happy to know you enjoyed your stay and you had a beautiful and pleasant experience in Rome. We never really know how a stay has been so we appreciate very much when the guests take their time to share their impressions. We will be more than happy to have you back. We are looking forward to see you soon. Best regards

Dear Guest Renato, Thank you for leaving positive feedback about our Hotel and for having found our rooms comfortable and clean. The rooms overlook the theater and are highlighted by the presence of handmade furniture of value, precious curtains, mattresses memory form of Doreland and bathrooms in Bisazza mosaics, equipped with experience shower, color therapy and massage. We have carefully chosen our handmade furniture to offer our guests a nice holiday in a comfortable place with a good atmosphere. The Viminale Hill Hotel is located in an old building in nineteenth century style in a central location, a few steps from Termini station, about 10 minutes and we are sorry if you've had trouble finding us. We look forward to having you again as our guest! If you return to Rome take a look at our website you will certainly find the best offer! Best Regards

Dear Seong Thanks for have assigned the top score! We are pleased to know that your stay in Rome from us it was a holiday serene and happy and we thank you very much for taking time to review our Hotel. We hope that if one day you come back in the Capital will return as our guest! We try to make the stay enjoyable and give you the best advice to our guests to make a fantastic tour of the city. We will be happy if we continue to keep in touch and we are at your disposal! Best Regards

Dear guest, I would like to thank you for taking the time to share your opinion about your stay at Al Viminale Hill Inn & Hotel. First of all, I am happy to know that you appreciated our central strategic position. As you said, it is just a few steps away from Termini station, as well as from the two metro lines, and that makes it convenient to easily reach almost every part of the Capital. Moreover, taxi and bus stops are just outside the station. On the other hand, I am sad to hear that your stay has been just average. For breakfast, we propose room service on request, with an extra charge. As alternative option, there is a common area on each floor, where an electric kettle and an espresso machine are available to all our guests for making free tea and coffee whenever they prefer. Furthermore, our reception team is delighted to recommend the best bars in the nearby. Anyway, we always appreciate our guests' criticisms. We consider them as advices to do better. Thank you again for writing your kind comment and we look forward to welcoming you back again in the future. Sincerely

Dear Helena, thank you very much for giving us your positive score. Me and the entire staff hope that you really enjoyed your stay at our hotel. We hope to see you again soon. Best regards.

Dearest Guests, Thank you for sharing your opinion regarding our hotel. We are glad to know that you found our hotel nice, clean and convenient during your stay.Marco extends his gratitude for appreciating his efforts. We hope to have you again during your next visit. With warm regards,

Dearest Guests, Thank you for sharing your nice experience with us. We are glad you had a pleasant stay, during your Roman Holiday. We appreciate your compliments regarding the room assigned, with view, comfortable bed, and shower with chromoteraphy. Thanks for mentioning the service of our staff and we hope to have you again here. With warm regards,

Dearest Guests, Thank you for sharing your opnion about your stay in our hotel. We hope to see you next time you visit the eternal city! Kind Regards,

Dear Guest, Thank you very much for leaving us a feedback about your stay. We do not have any triple room nor apparments, in your case there has been an error in the system, we decided to do not delete you reservation but transfering you to an other type of accomodation, more spaceful for 3 people with more facilities,having also a balcony, an extra which we usually do not have. We thought that will be appreciated. After your complaints we have immediately took act offering you a discount of 25% on your stay and free pizza for each one to compesante these drawbacks. You felt satisfied with this solution, so we thought everything was solved. You did not say any other word for the whole stay. Now we are finding out it wasn't enough for you and you wanted even more, for other problems which as it seemes there were not as you did not told us nothing and we don't understand why, a bigger compensation would have been totally right, specially would have been very good for you. Clearly there was not anything elese to complain of, right the opposite of what you are saying now. This is a total unfair behaviour as since the beggining we have done our best to make you feel comfortable, and we have listened to all your complaints giving a solution. We are sorry to know you your stay has bot been very good and our efforts to make it be were not appreciated. Best regards

Dear Thomas, Thank you for writing us! We are glad to have had you as our guest! The bar areas are available on each floor to make a pleasant break after a long and busy city tour and we are very sorry that on days when you have been with us has happened the inconvenience of noise, definitely we follow your advice and write to do not make too much noise when using the bar in particular times. We're glad you liked the pizza welcome! The reception staff will be happy to read your positive comment , we can to help our guests to spend a nice holiday. See you in Rome! Best Regards

Dear Guest Thanks for reviewed our Hotel we are very glad that you been well from us and we hope that you'll have a good remember of your stay in Rome. Our Hotel is a 10 minutes of walk from the station Termini and the Basilica of Santa Maria Maggiore, in front of the beautiful Opera Theatre, then we are in a very central area of Rome, full of shops, close to the metro and buses to ensure our guests an easy visit to the city starting from Viminale Hill! If you want you can share on our social pages facebook and google+ the photso of your holiday it will be an honor to include them in the album of the guests! Call us for any eventual informations! Best Regards

Dear Sirs, Thank you for taking time posting your thoughts. It is important for us to know if you are satisfied with our services. We always do our best to satisfy our guests and it gives us motivation to do the same everytime we receive a nice rating from you. We look forward to see you again! Have a great day!

Dear Guest, Thank you very much indeed for your wonderful review, thanks a million for your kind word about our Staff, Marco really appreciate that. Fell free to come back anytime!!!!

Dear Sirs, We appreciate your time sharing your thoughts regarding our services. We are glad that you felt satisfied in staying with us. We just hope that in your next visit, we will see you again. Have a great day!

Posted 20 January 2016 Dear Guest, Thank you for your review and for sharing your positive thoughts about your stay in Rome to our Hotel. We are in a central area and very safe part of town a few steps from the Viminale and Termini Station, we are glad that you felt this feeling of security. We receive many positive comments for the cleanliness of our rooms and staff dedicated to the housekeeping will be very happy to read your comment. The staff of reception always pays much attention in advising our guests on what to do during the stay and is available for any need. We are really happy that you have been good to us and we consiglierete your friends for us is a very special thing because it means that we have worked well! We hope you had a good back home! Keep in touch!