Exterieur

Beoordelingen van Hotel Chapter Roma

4 out of 5
Hotel Chapter Roma
Via S. Maria de' Calderari 47, Rome

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 306 van 377 beoordelingen" "
Gastenscore: 8 - Goed. 41 van 377 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 377 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 377 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 377 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Thomas

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
super hotel. Goed gelegen. Mooie bars, zowel beneden als boven op het dak. Vriendelijk personeel, vlotte check in en mooie grote kamers. Allemaal heel verzorgd en smaakvol ingericht.
2 nachten verbleven in november 2023
Reactie van Marie-Anne - Guest Relations Manager op 18 nov 2023
Ik ben zo blij dat je genoten hebt van de hotelbar en dat je het personeel gastvrij en behulpzaam vond. We hopen je in de nabije toekomst weer te mogen verwelkomen en nogmaals bedankt dat je de tijd hebt genomen om Chapter Roma te beoordelen. Met vriendelijke groeten, Marie-Anne

10/10 – Uitstekend

Dorothea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schickes Hotel in bester Lage. Sehr freundliches und aufmerksames Personal, sehr guter Service. Würden wir wieder buchen.
7 nachten verbleven in april 2024

10/10 – Uitstekend

Ajitkumar

3 nachten verbleven in maart 2024
Reactie van Giorgia Ranucci - Room Division Manager op 22 apr 2024
Thanks a lot for this amazing rating and thanks for sharing it with the Expedia communityWish you a lovely day!

10/10 – Uitstekend

Heather

Reisde met partner
Chapter just does it right. Beautifully designed, great location and terrific staff.
4 nachten verbleven in maart 2024
Reactie van Giorgia Ranucci - Room Division Manager op 5 apr 2024
Dear Heatherthank you very much for your super nice review and mention about the staff :)Awaiting for you to come back!

10/10 – Uitstekend

edward

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and modern hotel with a bar and breakfast on the premises.
5 nachten verbleven in maart 2024
Reactie van Giorgia Ranucci - Room Division Manager op 30 mrt 2024
Hi Ted, thank you very much for your positive feedback about your stay, bar & breakfast at Chapter Roma!We have just enriched our buffet and we're happy to read you appreciate itHave a lovely day

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and fantastic staff
3 nachten verbleven in maart 2024
Reactie van Giorgia Ranucci - Room Division Manager op 30 mrt 2024
Ciao Stephen thanks for the mention about the staff, I'm happy to know the team went above and beyond:)Wish you an amazing day

8/10 – Goed

ODED

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean Very good breakfast
3 nachten verbleven in maart 2024
Reactie van Giorgia Ranucci -. Room Division Manager op 21 mrt 2024
Grazie mille! Thank you for writing this nice review about your experience at Chapter RomaWe remain at your disposal for any future reservation with usKind regards

10/10 – Uitstekend

Justin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were all without exception, friendly, professional and helpful. Thankyou!
3 nachten verbleven in maart 2024
Reactie van Giorgia Ranucci -. Room Division Manager op 19 mrt 2024
Ciao Justin, thanks to you for this lovely mention! I'm very happy to read that, as this is the most important aspect of our job Wish you an amazing day and all the best

10/10 – Uitstekend

Marcelo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente
3 nachten verbleven in februari 2024
Reactie van Marie-Anne - Guest Relations Manager op 14 mrt 2024
Dear Marcelo, Thank you so much for this very encouraging review, I am so glad to read that you have fully enjoyed your stay with us, this is very rewarding for all of us. We really hope to have the immense pleasure to welcome you back very soon. Kindest regards, Marie-Anne - Guest Relations Manager

10/10 – Uitstekend

Andrea Susanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alle Mitarbeiter waren sehr freundlich und hilfsbereit bei allen möglichen Fragen. Es war sauber und viele wichtige Sehenswürdigkeiten sind zu Fuß erreichbar
4 nachten verbleven in maart 2024
Reactie van Marie-Anne - Guest Relations Manager op 9 mrt 2024
Liebe Andrea, Vielen Dank für diese sehr ermutigende Bewertung, ich bin froh, dass Sie Ihren Aufenthalt bei uns genossen haben. Es ist wahr, dass die Lage sehr zentral und in der Nähe aller wichtigen historischen Sehenswürdigkeiten ist. Vielen Dank, dass Sie sich so positiv über das Hotelpersonal geäußert haben, und ich freue mich, dass Sie das Hotel sehr sauber vorgefunden haben. Wir hoffen wirklich, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Marie-Anne

8/10 – Goed

Andrea

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel staff very friendly Unable to use bar area as not in use during our stay which was disappointing
3 nachten verbleven in februari 2024
Reactie van Marie-Anne - Guest Relations Manager op 3 mrt 2024
Dear Andrea, Thank you so much for your wonderful review, I am so glad you have enjoyed your stay with us. I am sorry you could exceptionnally not use the bar area due to a very special event we had in the hotel. Next time you come we will make sure to offer you a drink at our bar. Kindest regards, Marie-Anne - Guest Relations Manager

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel chapter is outstanding. The staff are friendly, welcoming and professional. The room was stylish and comfortable, and provided a welcome respite when I needed some quiet time. The hotel is well located and all of central Rome is within walking distance. A great modern hotel.
Reactie van Marie-Anne - Guest Relations Manager op 29 feb 2024
Dear Timothy, Thank you so much for this excellent review. I am so glad to read that you have found the hotel outstanding and the staff very friendly. Thank you for talking so well about the hotel location, it is true that you can reach every historical site walking. We really hope to have the pleasure to welcome you back very soon. Kindest regards, Marie-Anne - Guest Relations Manager

10/10 – Uitstekend

Lewis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in a great location. All the staff were super helpful, friendly and couldn’t have been more accommodating.
3 nachten verbleven in februari 2024
Reactie van Guest Relations Manager op 29 feb 2024
Dear Lewis, I am so glad you have found the hotel beautiful and the location great. Thank you also for talking so well about the staff, I will share your kind words with them. We really hope to have the immense pleasure to welcome you back very soon, Marie-Anne - Guest Relations Manager

10/10 – Uitstekend

Nicholas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for 3 nights in February 2024, staff on reception were friendly. Room was large and plenty of space. cleaned daily, would recommend this hotel to anyone who visits Rome.
3 nachten verbleven in februari 2024
Reactie van Marie-Anne - Guest Relations Manager op 29 feb 2024
Dear Nicholas, Thank you so much for this lovely review, and for your kind words. We really hope to have the pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 – Uitstekend

Tanisha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff members were kind, helpful, and very informative.
6 nachten verbleven in februari 2024
Reactie van Marie-Anne - Guest Relations Manager op 10 feb 2024
Dear Tanisha,Thank you so much for this wonderful review. I am so glad that you have found the staff helpful, informative and kind. These words are very rewarding for all of us and give a lot of meaning to all the efforts we put into our work. It was such a pleasure to meet you and we really hope to have the immense pleasure to welcome you back soon. Kindest regards, Marie-Anne

10/10 – Uitstekend

stephanie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I LOVE this hotel. It was charming, upscale, great toiletries and shower. Large bed. Beautiful view. Staff was excellent and food was great. Can’t wait to stay there again.
1 nacht verbleven in februari 2024
Reactie van Marie-Anne - Guest Relations Manager op 10 feb 2024
Dearest Stephanie, Thank you so so much for this wonderful review. I am so glad to read that you have fully and truly enjoyed your experience @Chapter Roma and that you are already planning to come back for another visit :)I would like to thank you especially for mentioning the kindness and the professionalism of the hotel staff, I will share your words with all of them. It was a pleasure to meet you and I hope to see you very soon. I remember very well that you have loved your room, so next time you come we will do our very best to assign you the same room. Kindest regards, Marie-Anne

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were incredibly helpful and friendly.
2 nachten verbleven in februari 2024
Reactie van Marie-Anne - Guest Relations Manager op 9 feb 2024
Dear Charles, Thank you so much for this wonderful review, we all know how important this stay was for you and for Lily. We are glad that we were able to create an unforgettable experience for you and we really hope to have the immense pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 – Uitstekend

Zlata

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice! Definitely will re to my friends and coming back myself
3 nachten verbleven in februari 2024
Reactie van Marie-Anne - Guest Relations Manager op 9 feb 2024
Dear Zlata, Thank you so much for this wonderful review, I am so glad you have enjoyed your stay with us and that you will share your wonderful experience @Chapter Roma with your friends. We really hope to have the pleasure to welcome you back very soon to write another chapter together :)Thank you dear Zlata for taking the time to review Chapter Roma. Kind regards, Marie-Anne

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant experience
It was an amazing pleasant experience. Thank you for such a lovely stay
1 nacht verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 31 jan 2024
Dear Eli, Thank you so much for this lovely review. I am so glad you enjoyed your stay with us, and thank you so much for defining your experience as amazing and pleasant. We really hope to have the pleasure to welcome you back very soon. In the meantime I wish you a wonderful day ahead.Kindest regards from all of us, Marie-Anne

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel. Excelled service and staff couldn’t do enough for you. We will definitely stay here on our next trip to Rome.
2 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 31 jan 2024
Dear Natalie, Thank you so much for this wonderful review, and especially for mentioning the kindness of the hotel staff. This is definitely the best compliment you could have given us and I have already shared your kind and encouraging words with all of them. We really hope to have the occasion to welcome you back in the near future and in the meantime I wish you a pleasant day. Kind regards, Marie-Anne

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 31 jan 2024
Dear Simon, Thank you so much for this lovely review. It is very rewarding for all of us to get a 10 out of 10, it gives a lot of meaning to our hard work. We really hope to have the immense pleasure to welcome you back very soon and in the meantime I wish you a wonderful day ahead . Kindest regards, Marie-Anne

10/10 – Uitstekend

Latina

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed most of my Trip to Chapter Roma. Pros: Stylish decor and clean rooms. Was walking distance to majority of what I wanted to see and taxis were easily to order. Cons . The doors only lock with a flimsy lock no electronic lock. Not sure if it’s the doors or walls but you hear everything in the hallway. I mean everything. It wasn’t a loud environment but on mornings when others were checking out it did interfere with sleep. Staff for the most part friendly but a few with a smug attitudes. I enjoyed my 5 day stay and would stay again but will definitely see what else is out there at the price point of Hotel Roma.
5 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 26 jan 2024
Dear Latina, Thank you so much for this lovely review. I am so glad you enjoyed the decor of the rooms and the atmosphere in general. I am also very happy you have found the staff friendly, this is the best compliment you could have given us. We really hope to have the pleasure to welcome you back in the future. I send you my best regards, Marie-Anne

10/10 – Uitstekend

Andrew

4 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 26 jan 2024
Dear Andrew, Thank you so much for this excellent rating, I am so glad you have fully enjoyed your stay with us and I really hope to have the immense pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 – Uitstekend

Pierre

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an excellent stay at Chapter Roma. The staff is friendly, available and professional. The room on the corner of the 4th floor was perfect. The hotel is prefectly located, near all the interesting sites. We'll come back for our next trip for sure!
3 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 24 jan 2024
Dear Pierre, Thank you so much for this lovely review, I am so glad to read that you have found the staff friendly, available and professional. Thanks also for mentionning the centrality of our location, it is true that every historical site can be reached walking from the hotel. We really hope to have the pleasure to welcome you back in the future. Kind regards, Marie-Anne

8/10 – Goed

Alexander, Miami Beach

2 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 24 jan 2024
Hi Alexander, Thank you so much for rating us 4 out of 5, this is very much appreciated and rewarding for all of us. I really hope we will have the pleasure to welcome you back in the near future, and in the meantime I wish you a nice day ahead.Kind regards, Marie-Anne

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended
Clean, friendly staff, great room and location, no real complaints - could stay for a longer trip!!
2 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 26 jan 2024
Dear Adil, Thank you so much for this lovely review. I am so glad you have truly and fully enjoyed your stay with us and I really hope to have the immense pleasure to welcome you back very soon. Kind regards, Marie-Anne

10/10 – Uitstekend

Cynthia, Pasadena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Boutique hotel in a great location. Amazing staff! Terrific bar and breakfast options. Close to Gaeibaldi bridge and so so walkable!!
5 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 21 jan 2024
Dear Cynthia, Thank you so much for this lovely review, I am so glad to read your kind words, thanks also for talking so well about the breakfast options. I am happy to read you could take advantage of the very central location of the hotel. We hope to have the immense pleasure to welcome you back soon. Kind regards, Marie-Anne

10/10 – Uitstekend

Simon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome hotel great interior, room very comfortable and large. Shower outstanding Good breakfast Service 1st class
2 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 19 jan 2024
Dear Simon, Thank you so much for your kind words and for taking the time to review Chapter Roma. It is true that the design of the hotel is very special and unique to Chapter Roma and I am so glad you enjoyed it. Thanks also for talking so well about the breakfast. We really hope to have the pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 – Uitstekend

FRANCOIS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chouette expérience
Une très belle expérience. Design, accueil, emplacement! Rien à redire, j'y reviens les yeux fermés
1 nacht verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 17 jan 2024
Cher François, Je suis très heureuse de lire que vous avez apprécié votre séjour et que l'expérience a répondu à vos attentes. Je suis heureuse que vous ayez pu profiter de l'emplacement très pratique de l'hôtel et que vous ayez trouvé le personnel très amical et professionnel. J'espère vraiment avoir l'immense plaisir de vous accueillir à nouveau dans un avenir proche et, en attendant, je vous souhaite une très belle journée. Je vous prie d'agréer l'expression de mes salutations distinguées, Marie-Anne

8/10 – Goed

Sabrina Loëtitia

Reisde met partner
Positief: Netheid, personeel en service
Les points positifs : près de tout, le personnel est très sympa et réactif, décoration originale Le point négatif et important : problème d’insonorisation (bruit de circulation, le matin on entend le voisin de chambre se doucher) Je ne sais pas si je reviendrai mais en tout cas l’hôtel est bien le seul bémol c’est le bruit ! Le directeur de l’hôtel devrait investir dans le double vitrage et insonoriser les murs de ses locaux
4 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 17 jan 2024
Chère Sabrina, C'était un grand plaisir pour moi de faire votre connaissance :)Merci beaucoup pour cet excellent commentaire, je suis ravie que vous ayez trouvé le personnel très sympathique et réactif, c'est certainement le meilleur compliment que vous pouviez nous faire. D'un autre côté, je suis vraiment désolée que vous ayez rencontré des problèmes de bruit et que vous n'ayez pas pu vous reposer convenablement. Nous tiendrons compte de vos commentaires pour nous améliorer dans un avenir proche. Bien à vous, Marie-Anne - Guest Relations Manager

10/10 – Uitstekend

OSAMU

2 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 17 jan 2024
Dear Osamu, Thank you so much for this excellent rating, this is extremely rewarding for us, so thank you for this. We really hope to have the immense pleasure to welcome you back very soon. In the meantime I wish you a beautiful day ahead. Kind regards, Marie-Anne

10/10 – Uitstekend

OSAMU

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Marie-Anne - Guest Relations Manager op 31 jan 2024
Dear Osamu, Thanks so much for rating us 5 out of 5, this is very rewarding for all of us. Kind regards from Rome, Marie-Anne

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 10 jan 2024
Dear Imann, Thank you so much for rating us 10 out of 10. This really makes us extremely proud and happy. We really hope to have the pleasure to welcome you back very soon, kindest regards, Marie-Anne

10/10 – Uitstekend

Wade

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nights at Chapter Roma.
Everyone is very friendly. Helpful with any questions. Very clean and comfortable. Location is perfect plus secure. Beyond expectations.
7 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 3 jan 2024
Dear Wade, Thank you so much for this wonderful review. I am so glad to read that you have found the staff very helpful and professionnal and the rooms clean and comfortable. We will remember you, it was nice getting to know you better during your seven nights stay @Chapter Roma. It is true that the location is very convenient, walking distance from all the main historical sites. I would like to take this opportunity to wish you a very happy new year 2024, lots of success, happiness and love and hopefully a new visit to Chapter Roma. Kindest regards from all of us dear Wade, Marie-Anne

10/10 – Uitstekend

Isaac

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel to stay in Rome
Perfect stay in Rome, very helpful in every detail. Modern rooms, good service. Worth the price.
2 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 3 jan 2024
Dear Isaac, Thank you so much for this wonderful review and for taking the time to review Chapter Roma. It is such a pleasure to read that you have found the staff very helpful and available. Thank you also for mentionning our modern rooms and the good value for money. I would like to take this occasion to wish you a very happy new year from all of us and I wish you lots of love, happiness and success and hopefully a visit to Chapter Roma. Thank you once again dear Isaac for your time. Kindest regards from all of us @Chapter Roma, Marie-Anne

10/10 – Uitstekend

Giselle

Positief: Personeel en service, voorzieningen
Great stay!
3 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 3 jan 2024
Dear Giselle, Thank you so much for taking the time to review Chapter Roma. What a pleasure to read your short but very positive review. Your encouraging words give a lot of meaning to our work and motivates us immensely. I would like to take this opportunity to wish you a very happy new year, lots of love and beautiful moments ahead and hopefully a new visit to our Chapter Roma. Kindest regards from all of us, Marie-Anne

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff made it an amazing visit. From check in to check out, they were perfection. We loved our stay and have already recommended it to friends and family.
5 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 3 jan 2024
Dear Elizabeth, Thank you so much for this wonderful review. I am so glad to read that you have found the staff very professional and helpful, this is the best compliment you could have given us. Thank you so much for talking about Chapter Roma to your family and friends, this is very much appreciated and we will make sure they have a memorable and unique stay as well. I send you my kindest regards from Rome and I'd like to take the opportunity to wish you a very happy new year 2024 from all of us @Chapter Roma. Yours sincerely, Marie-Anne

10/10 – Uitstekend

Marc

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tres joli hotel. Situe a 20 mn de tout ce qui est a voir. Donc excellent emplacement Personnel tres souriant et tres sympathique. Tres bons conseils pour les restaurants. Belles chambres design. Insonorisation et eclairages pourraient être ameliores. On reviendra
4 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 30 dec 2023
Cher Marc,Merci beaucoup pour cet excellent commentaire. Ce fut un plaisir de vous rencontrer, vous et votre charmante famille. J'espère que vous passerez une merveilleuse fête de fin d'année à Paris et que nous aurons le plaisir de vous accueillir à nouveau très bientôt, avec vos enfants et Esther. Je vous souhaite une bonne année, Chaleureuses salutations, Marie-Anne

10/10 – Uitstekend

Raphael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service!
1 nacht verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 28 dec 2023
Dear Raphael, Thank you so much for this wonderful review, so glad to see that you have truly enjoyed your stay with us and we really hope to get the chance to welcome you back, hopefully quite soon. Thank you so much for defining the service as great, this makes us all extremely proud. I hope you made it back home safely with many beautiful memories in your mind. Kindest regards, Marie-Anne

10/10 – Uitstekend

Mohamed

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easily the best hotel in Rome. The rooms are beautiful, clean, and spacious. The bathrooms are very large and well kept. The staff us beyond helpful for any and every need you may have. The location is walking distances to all of the main attractions of the city.
1 nacht verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 28 dec 2023
Dear Mohamed, What a wonderful review! Thank you so much for sharing these kind words, it is so rewarding for all of us to read your comment, after all, this is what truly gives meaning to our job :) Yes, the hotel is close to all the main historical sites and our staff is well-known for being extremely welcoming and caring. Kindest regards from all of us, Marie-Anne

6/10 – Redelijk

Junya

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
綺麗で清潔、フロントのスタッフに優しさがある点がいい。 一方で、朝食は美味しいがスタッフの印象が良くなかった。完全なビュッフェではなく、一部をオーダーする必要があるが、何とも面倒くさそうである。 場所的にはテルミニ駅から2km、バチカン市国からも2kmと、近いけど歩くには遠いと感じた。 また、なぜか部屋にゴミ箱がない。
Reactie van Marie-Anne - Guest Relations Manager op 28 dec 2023
Dear Junya, I am so glad to read that you have found the front desk staff very kind, this is the best compliment you could have given us. In regards to the breakfast buffet, I am sorry you were not fully satisfied with the service and I hope we will make it up to you in the future. In regards to the trash, there is one in the bathroom, but we will make sure to put one also in the room when you come back. In the meantime I wish you a very Happy New Year.Kindest regards, Marie-Anne

10/10 – Uitstekend

Kimberley, Chicago

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this property every time!
1 nacht verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 28 dec 2023
Dear Kimberley, How wonderful to read your comment, it is very satisfying for all of us to read your very kind words. I hope you will have the pleasure to welcome you back very soon, Kindest regards from all of us, Marie-Anne

10/10 – Uitstekend

martin

3 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 28 dec 2023
Dear Martin, Thank you so much for this wonderful review! It makes us all so proud and we truly hope to welcome you back very soon. Kindest regards, Marie-Anne

10/10 – Uitstekend

Yi

2 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 28 dec 2023
Dear Yi, Thank you so much for this wonderful review, I am so glad that you have enjoyed your stay with us, it is so rewarding for us to get such a high rate from our valued guests. We really hope to welcome you back very soon. Kindest regards, Marie-Anne

10/10 – Uitstekend

Laura, St. Petersburg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walkable to sites but not in the middle of it all. Great service from hotel employees, breakfast and hotel bar are all welcoming. Would definitely stay again.
3 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 28 dec 2023
Dear Laura, Thank you so much for this wonderful review, and for taking the time to write a few very positive words about our hotel. We really hope to welcome you back very soon and in the meantime I wish you a happy New Year!Kind regards, Marie-Anne

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were so friendly and the room was beautiful. Rooftop bar was good too! Very walkable location, did not need to get any form of transport after we arrived!
3 nachten verbleven in december 2023
Reactie van Marie-Anne - Guest Relations Manager op 12 dec 2023
Dear Chris, Thank you so much for this wonderful review. I am also very happy to read that you have found the rooftop bar very nice and that you enjoyed the vibe. It is true that the hotel is very central and close to all the main historical sites, which makes the location very convenient. We all send you our best regards and hope to welcome you back very soon. Kind regards, Marie-Anne

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Oscar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the location. The staff were excellent, very friendly and helpful. We got there early and they were able to safely hold our luggage until check. We used the time to walk Rome because most attractions are so close by. The night life across the river south of the Hotel was a great surprise. Great places to eat and shop everywhere.
4 nachten verbleven in november 2023
Reactie van Ilaria Fantilli - Front Desk Receptionist op 21 nov 2023
Dear OscarThank you for your detailed review of Chapter Roma!We really appreciate your feedback and your words about the staff.We look forward to welcoming you back soon @ Chapter Roma and in the Eternal City!Kind regards, Ilaria Fantilli

10/10 – Uitstekend

Kevin

2 nachten verbleven in november 2023
Reactie van Ilaria Fantilli - Front Desk Receptionist op 21 nov 2023
Dear KevinThank you for the high rating! We are glad to hear that you had a wonderful stay with us.Hope to see you again @ Chapter Roma.Kind regards, Ilaria Fantilli

10/10 – Uitstekend

Lok Wan Denise

4 nachten verbleven in november 2023
Reactie van Ilaria Fantilli - Front Desk Receptionist op 21 nov 2023
Dear DeniseThank you for taking the time to review Chapter Roma.We are delighted you had such a pleasant stay with us during your days in the Eternal City!We really hope to welcome your back in the future.Kind regards, Ilaria Fantilli