Unprofessional and patronising staff. You would expect friendly, flexible easy going personnell in a small corner hotel, but quite the opposite. At first did not want to let me check in my son as he had forgotten his passport at another hotel. We are italian citizens, i had my passport, he had is driving licence and a copy of his passport and still they made a whole big deal about this. At all time the manager kept on telling us how he was going to make us a “favour” by allowing us to check in. After initial check in my other son, who was staying at another hotel, came by to pick up some medicine and he was not allowed to enter the hotel and come up to my room in order to be administered some meds, quoting some insurance and legal motive. We decided to leave right away. The hotel refused to refund us. We checked in at Hotel Valadier where we usually stay, the staff there was amazing and totally accomodating, and my son was allowed with absolutely no issue to come to the room and get his meds. In short totally worth a few extra euros to get a proper service. Fellini is a cheap, patched together, provincial joint. Has no space in a city like Rome where turists from all over the world have options and expect professional hospitality. Shame on you! You are in the wrong business, your attitude is obsolete and not even worth of a village shop in peripheral communist Bulgaria during the cold war!
