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Beoordelingen van Hotel Kent

3 out of 5
Hotel Kent
Via Reggio Emilia 71, Rome, RM

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 25 van 112 beoordelingen" "
Gastenscore: 8 - Goed. 52 van 112 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 112 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 112 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 112 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Josée

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le personnel est vraiment très accueillant. Tous les conseils ont été appréciés, on se sentait comme chez nous. Merci à Sami et les autres à l'accueil. Ciao!
2 nachten verbleven in april 2024

4/10 – Matig

Elisa

Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Il water di una delle due stanze purtroppo era ancora sporco di escrementi. Mobili riparati con lo scotch. Colazione nella media. Sarebbe stato preferibile qualcosa di fatto in casa. Il personale comunque gentilissimo e disponibile.
1 nacht verbleven in maart 2024
Reactie van Francesca op 31 mrt 2024
Buongiorno signora Elisa, da lei non abbiamo ricevuto nessuna lamentela direttamente, anzi alla fine del soggiorno ci ha anche detto che era stato tutto perfetto. Se ce l'avesse detto subito le avremmo cambiato immediatamente la camera.Comunque, la ringraziamo per aver apprezzato lo staff.

10/10 – Uitstekend

Higinio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
7 nachten verbleven in maart 2024
Reactie van Francesca op 16 mrt 2024
Hello, thank you so much for your comment. We're very happy that you enjoy your staying!

4/10 – Matig

Mohamad, kuwait

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very bad receptionist staff only the lady was smiling the other Asian maybe Chinese guy was fighting with us Overall very bad experience will never repeat it again in this hotel
5 nachten verbleven in januari 2024
Reactie van Victor op 5 feb 2024
Good evening Mr.Mohamad, thank you for your feedbackAbout your comment, Staff said to you that if you need something like food,coffee if can to ask and dont take by yourself, cause can be hurt with machines.Staff

10/10 – Uitstekend

Amber

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed staying here! Nice and clean, cool area that isn’t touritsty. Only complaint was the walls were not very soundproof so a bit noisy, but understandable given the age of the building.
2 nachten verbleven in december 2023
Reactie van Samy op 28 dec 2023
Thank you

8/10 – Goed

sandra anna maria

Positief: Netheid, personeel en service
1 nacht verbleven in november 2023
Reactie van Samy op 22 jan 2024
Grazie per la sua recensione molto gentile

2/10 – Ontzettend slecht

Andrew

3 nachten verbleven in november 2023

6/10 – Redelijk

Lisa

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
The shower would flood after ~3 minutes of use. You would have to turn the water off whilst you waited for it to drain (which took another 3 minutes). I spoke to a staff member as soon as the issue became apparent. Nothing was done to fix this.
4 nachten verbleven in november 2023

6/10 – Redelijk

David

Positief: Netheid, personeel en service
Okay but needs some help
Although the location of the hotel is great with restaurants and cafes close by, the washroom was extremely small and the shower was even smaller. I am 6 foot and 250 lbs and had to get into the shower sideways. This is not what I expected for a hotel in Rome.
4 nachten verbleven in oktober 2023

8/10 – Goed

michael

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
it was fine for the price. we were upgraded to a private bath which was nice, but there was no fridge which would ve been nice
4 nachten verbleven in september 2023

10/10 – Uitstekend

Paola

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
OTTIMO
1 nacht verbleven in oktober 2023
Reactie van Nurgul op 4 okt 2023
Grazie per la recensione

6/10 – Redelijk

Andrea

Positief: Netheid, personeel en service
Ni bien, ni mal
El hotel esta bien, con buen wifi, lo unico malo es que no tiene aire acondicionado y en verano puede ser muy fastidioso, ya que solo se puede dejar la ventana abierta y hay mucho ruido afuera. Estancia regular, las camas son un poco incomodas, pero la ubicación es buena
2 nachten verbleven in september 2023
Reactie van Nurgul op 11 sep 2023
Thank you for your review, regarding the air conditioning, there are only in comfort rooms, in the classic and economy rooms the air conditioning is not included.You booked an Economy room with shared bathroom and without air conditioning. We are sorry that you did not appreciate the free upgrade we had made to a Classic double room with private bathroom, instead to pay 12 per night

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff were very friendly and it was convenient to travel to attractions
3 nachten verbleven in september 2023
Reactie van Nurgul op 9 sep 2023
thank you for feedback

8/10 – Goed

Nicolas

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in augustus 2023
Reactie van Nurgul op 25 aug 2023
Dear Nicolas, thank you for review.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Kent
Our tree night stay in Hotel Kent was very comfortable. A very clean room and friendly employee. The location of the hotel was ok, we could walk to the main touristic areas in ca. 20 minutes. If we go to Rome again, we will not look for another hotel
3 nachten verbleven in juli 2023
Reactie van Nurgul op 12 aug 2023
Thank you for your feedback. We are delighted that you enjoy your holiday in Rome. We hope to see you again as our guest.

6/10 – Redelijk

Tiffany

Reisde met familie
Positief: Personeel en service
The hotel staffs are super friendly. Lots of restaurants and mini mart around as wells. However, it does require some walk to get any sights, and a bit far from subway The fixture and amenities of hotel were outdated. Bathroom was really dark, and the room has no AC. Between rooms, it was thin wall that I can hear next door using washroom and talking.
1 nacht verbleven in mei 2023
Reactie van Nurgul op 11 jun 2023
We are pleased that you appreciated the work of our staff.As far as the metro is concerned, it is a 12-minute walk from us, otherwise there are several buses within 2 minutes of our hotel to get to the city centre.Regarding air conditioning, your reservation of an Economy Double does not include air conditioning even the private bathroom, we are sorry that you did not appreciate the free upgrade to the private bathroom on our side we made.

10/10 – Uitstekend

Lu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay. The staff was amazing.
3 nachten verbleven in mei 2023
Reactie van Nurgul op 25 mei 2023
Thank you for the review!

10/10 – Uitstekend

David

3 nachten verbleven in mei 2023
Reactie van Nurgul op 25 mei 2023
Thank you for the review!

2/10 – Ontzettend slecht

Senad

4 nachten verbleven in december 2022
Reactie van Nurgul op 3 jan 2023
Having no comment, we do not know why you have left us 2 points

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Hotel Kent
On arrival staff couldn’t tell us a thing about the place told us there wasn’t laundry service or there was but it was down the street 6 minutes walk, when it was listed in the hotels details. Asked another staff member the next day they said they did have laundry service. stayed two nights the first night the shower filled with water and couldn’t drain and the second no hot water and when asked the staff they said you have to get in quick. They made up for it tho gave us a free coffee for not being able to have a shower for 2 days. YAY
3 nachten verbleven in november 2022
Reactie van Nurgul op 4 jan 2023
Dear, thank you for your review, my colleague being new did not know that we offer laundry service for extra fee.We deeply apologize for being waiting for the hot water, its because our structure is an ancient building we are only allowed to install a specific tipe of water warmer.

10/10 – Uitstekend

Davide

1 nacht verbleven in november 2022
Reactie van Nurgul op 11 dec 2022
Dear Davide, Thank you for the review!

10/10 – Uitstekend

Andrea

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La pulizie degli ambienti e la cordialità del personale
1 nacht verbleven in oktober 2022
Reactie van Nurgul op 22 okt 2022
Gentile Andrea, la ringraziamo per feedback.

8/10 – Goed

Felix

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Close to the Roma Termini
4 nachten verbleven in oktober 2022
Reactie van Nurgul op 15 okt 2022
thank you for feedback

10/10 – Uitstekend

Alessandro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, small breakfast area but nice breakfast, everything was clean, just be careful don’t forget to get the front door code , no front desk service after 11pm
3 nachten verbleven in september 2022
Reactie van Nurgul op 17 sep 2022
thank you for rewiev

10/10 – Uitstekend

martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Godt hotel, rent og pænt.. flinkt personale .. gåafstand til stort set alt. Stille område af Rom....svært at finde p plads, men det gik.
4 nachten verbleven in juni 2022
Reactie van Nurgul op 10 jun 2022
Thank you for your feedback. We hope you visit us again. Our hotel staff will make your stay as great as possible.

10/10 – Uitstekend

Greta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in mei 2022
Reactie van Nurgul op 9 mei 2022
Dear Greta, thank you for review. We hope you visit us again. Our hotel staff will make your stay as great as possible.

10/10 – Uitstekend

Lidya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Güzeldi
Çalışanlar güleryüzlüydü bize çok yardımcı oldular. Odalar her gün temizlendi çok temizdi . Ulaşım olarak her yere gidiliyor. Hiç sorun yaşamadık
5 nachten verbleven in april 2022
Reactie van Nurgul op 3 mei 2022
Dear guest, thank you for choosing and staying at the Kent Hotel. We are happy that you have greatly appreciated our location, the friendliness of the staff, the services and the cleanliness. We will be waiting for you soon in Rome!

8/10 – Goed

Francesco

Reisde met familie
Positief: Netheid, personeel en service
2 nachten verbleven in april 2022
Reactie van Nurgul op 27 apr 2022
Grazie per la sua recensione.

8/10 – Goed

Maeva

3 nachten verbleven in april 2022
Reactie van Nurgul op 27 apr 2022
Thanks for your review.

8/10 – Goed

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is very friendly and the morning continental breakfast is fresh and welcoming. Thank you
6 nachten verbleven in april 2022
Reactie van Nurgul op 12 apr 2022
Thank you for review, we hope you visit us again.

8/10 – Goed

Dario

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I took advantage of a single room with private bathroom, very nice, neat and clean with only flaws regarding soundproofing (you could hear all the openings of the hotel door and the entry and exit of guests) and the bidet with reduced water flow. For the rest I found very kind and helpful staff as well as a good breakfast; with regard to breakfast, I would like to say that the price proposed in the structure would seem to be lower than that proposed on Expedia. Lastly, I would add that the area where the hotel is located is well served and pleasant, although I have known it mainly for work. Thank you!
5 nachten verbleven in februari 2022
Reactie van Nurgul op 9 mrt 2022
Thank you for your feedback. It is very valuable for us, as it helps to improve the quality of our services. We hope you visit us again.

10/10 – Uitstekend

Ruben

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2022
Reactie van Nurgul op 2 feb 2022
Thank you for your feedback. It is very valuable for us, as it helps to improve the quality of our services. We hope you visit us again. Our hotel staff will make your stay as great as possible.

10/10 – Uitstekend

Eugenia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2022
Reactie van Nurgul op 12 jan 2022
Gentile Ospite, la ringraziamo per la sua recensione! Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

8/10 – Goed

Nicolangelo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gradevole
3 nachten verbleven in januari 2022
Reactie van Nurgul op 8 jan 2022
Gentile Nicolangelo, la ringraziamo per la sua recensione! Hotel KENT***

4/10 – Matig

Fabio

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brutta sorpresa
Ho scelto questo albergo perche fra i servici è segnalato il parcheggio , xhe invece non hanno e devi parcheggiare nella strada oppure in un garage dove ti vhiedo € 40 per una notte . Peril redto un 3 stelle datato e vetusto
1 nacht verbleven in december 2021
Reactie van Nurgul op 5 jan 2022
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Il parcheggio è convenzionato con il museo che si trova di fronte al nostro hotel, per gli Ospiti dell'Hotel Kent a notte €18. Carissimo Ospite, ti saremmo grati se lasciassi i tuoi desideri e osservazioni direttamente durante il tuo soggiorno in hotel al fine di eliminare rapidamente l'inconveniente. In ogni caso ci scusiamo per l'inconveniente causato. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Nurgul Staff HOTEL KENT

8/10 – Goed

Giuseppe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Abbastanza centrale
1 nacht verbleven in december 2021
Reactie van Nurgul op 24 dec 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

8/10 – Goed

Idaclara

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unica pecca, mi aspettavo una camera più grande e con un letto matrimoniale più comodo. Il letto era composto da due materassi che si separavano durante la notte, soprattutto mettendosi al centro.
1 nacht verbleven in december 2021
Reactie van Nurgul op 13 dec 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Per quanto riguarda il letto e il materasso, non abbiamo ricevuto alcuna indicazione di preferenza al momento della prenotazione. Carissimo Ospite, ti saremmo grati se lasciassi i tuoi desideri e osservazioni direttamente durante il tuo soggiorno in hotel al fine di eliminare rapidamente l'inconveniente. In ogni caso ci scusiamo per l'inconveniente causato. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

6/10 – Redelijk

Giuseppe

Normale
1 nacht verbleven in december 2021
Reactie van Nurgul op 5 dec 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Carissimo Ospite, ti saremmo grati se lasciassi i tuoi desideri e osservazioni direttamente durante il tuo soggiorno in hotel al fine di eliminare rapidamente l'inconveniente. In ogni caso ci scusiamo per l'inconveniente causato. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile.

10/10 – Uitstekend

Pasquale

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ho scelto bene!
Hotel pulito e curato; personale molto disponibile , gentile e attento all'ospite. Sicuramente ci ritorneremo
3 nachten verbleven in november 2021
Reactie van Nurgul op 28 nov 2021
Gentile Pasquale Doronzo, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

8/10 – Goed

SANDRA

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
4 nachten verbleven in november 2021
Reactie van Nurgul op 12 nov 2021
Dear Guest, thank you for your feedback. It is very valuable for us, as it helps to improve the quality of our services. We hope you visit us again. Our hotel staff will make your stay as great as possible. Staff HOTEL KENT

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Nurgul op 12 nov 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

10/10 – Uitstekend

Nicola

1 nacht verbleven in oktober 2021
Reactie van Nurgul op 5 nov 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

10/10 – Uitstekend

ivan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1
2 nachten verbleven in oktober 2021
Reactie van Federico op 19 okt 2021
Dear Guest, thanks a lot for choosing us for your stay, we are honored to have so positively gladdened your stay in Rome. We thank you, hoping to be able to host you in the future. Staff HOTEL KENT

10/10 – Uitstekend

Jesus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the close proximity of the hotel to many attractions and key landmarks.
6 nachten verbleven in oktober 2021
Reactie van Nurgul op 18 okt 2021
Gentle Guest, thanks a lot for choosing us for your stay, we are honored to have so positively gladdened your stay in Rome. We thank you, hoping to be able to host you in the future. Staf HOTEL KENT

6/10 – Redelijk

Giuseppe

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Quando sono arrivato il letto era ancora sfatto. Nei giorni successivi le pulizie sono state all'altezza. In camera mancava l'aria condizionata. Personale molto gentile, in particolare il ragazzo alla reception. Hotel senza pretese per un soggiorno (manco tanto) low-cost.
4 nachten verbleven in september 2021
Reactie van Nurgul op 9 okt 2021
Gentile Ospite, la ringraziamo per averci scelto per il soggiorno, e la ringraziamo per la sua recensione! Ci scusiamo per il disagio, ad ogni modo cercheremo di migliorarci. Staff HOTEL KENT

8/10 – Goed

VITO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Struttura piccola ma confortevole. Personale disponibile.
2 nachten verbleven in september 2021
Reactie van Nurgul op 1 okt 2021
Gentile Ospite, la ringraziamo per averci scelto per il suo soggiorno. La ringraziamo, augurandoci di poterla ospitare in seguito. HOTEL KENT

8/10 – Goed

Dennis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, small quiet hotel
Have stayed here several times. Its outside the city walls but for us that’s a plus. Rome center is, roughly a 20 minute walk or so, 15 minutes walking to Termini. The area around the hotel is well worth exploring. The rooms are on the small size, comfortable and clean. The staff very friendly and helpful.
3 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is basic but there were no issues. Everything was clean and worked. There is a mini bar and hairdryer in the room. All staff very friendly. We found the best way to get into central Rome was on busses - a 5 minute walk to bus stops and then around a 20 minute bus depending exactly on where you were going. Lots of lovely restaurants within a 5 minute walk of the hotel.
6 nachten verbleven in maart 2019

2/10 – Ontzettend slecht

giuseppe

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
,
.
1 nacht verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2018