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Beoordelingen van Martis Palace Hotel

4 out of 5
Martis Palace Hotel
Via San Giuseppe Calasanzio 1, Rome, Roma

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 304 van 363 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 363 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 363 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 363 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 363 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel, vriendelijk personeel, ideale ligging.
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Karin, Belgie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Martis Palace Hotel = aanrader
Hotel heel centraal gelegen. Super hotel rustig en de hoek om van al het mooie dat Rome te bieden heeft! Wanneer we terug naar Rome gaan gaan, we zeker terug naar dit hotel!
6 nachten verbleven in augustus 2018

8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hot water in the rooms was not hot enough for my wife. The room was tiny. As with most Italian hotels, they don't want you messing with the room thermostat much and put a lock on it that you have to call to get changed.
4 nachten verbleven in april 2024

6/10 – Redelijk

Maureen, North Salem

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
If you arrive at the hotel and are told there is a problem with your room, and they invite you to stay at their luxury sister hotel, the Lunetta, say no. We were conned into forgoing our first night in Rome and shuffled a few blocked away to a very old hotel with a window facing an abandoned building and a dirty bathroom. While the staff at this hotel were wonderful, the accommodation was not what we expected for our first night in Italy. We were able to spend two nights at the Martis, but at checkout we were shamed for suggesting a discount for our inconvenience and downgraded accommodation and scolded for not refusing to agree to the switch. Gaslighting. After some uncomfortable exchange, they took $50 off our first night stay. All staff but this gentleman at the hotel were lovely.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Chelita

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent staff, great location, cleaning service and room are great, breakfast: super best, fresh and delicious products with chef specialities which are delicious! Breakfast staff friendly and profesional. 10 plus plus to this hotel and more plus and congratulations to the Front Desk staff: Martina, Carlo, Victorio and each of the team members! So profesional, knowledgeable and helpful. If we return to Rome we will definitely stay in this hotel again! It was a great choice. Graciela and Dani
5 nachten verbleven in februari 2024

8/10 – Goed

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very nice hotel. The staff were friendly, the rooms were lovely and the beds were very comfortable. The breakfasts were very nice indeed. And the position in Rome is great for accessing most of the major attractions very easily.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Jaime

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

8/10 – Goed

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

8/10 – Goed

anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the service. Food was first rate We are in Rome alot Would like to make this our go to hotel every visit. Unfortunately the no dogs policy makes that our last visit
2 nachten verbleven in december 2023

10/10 – Uitstekend

Nicholas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just an absolutely wonderful stay so glad we chose to stay here. The front desk staff checked on our missing luggage from our flight every day. Hotel is in a great location too.
4 nachten verbleven in december 2023

8/10 – Goed

Jacob N da S

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Localização ótima, hotel básico!
A localização do hotel é ótima, mas achei o hotel básico…
2 nachten verbleven in december 2023

10/10 – Uitstekend

Pyo Jin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
숙박전 도착 시간, 픽업서비스등에 대한 이메일 안내를 친절히 해주었습니다 모든 직원이 친절하였고 아침식사도 맛있었습니다 대부분의 관광지까지 도보로 이동 가능한 위치라 매우 만족하였습니다
3 nachten verbleven in december 2023

10/10 – Uitstekend

Aparna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proximal to all the sights and very well appointed. Highly recommend this place.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Jose

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff and service
2 nachten verbleven in november 2023

10/10 – Uitstekend

SHERYL, SANTEE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved everything about this hotel and highly recommend it! The staff were very attentive. We arrived early to check in, and they got the room ready for us within a half hour. In the meantime, they sat us in a lovely side lobby and gave us espresso and croissants. The terrace space is amazing! Our first night there, we ordered Aperol spritzes, which they delivered to us (all the way up there) with some little snacks. The morning breakfast has plenty to choose from and the staff were so welcoming!
2 nachten verbleven in november 2023

10/10 – Uitstekend

Carolyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the location! Steps away from the Pantheon, Trevi Fountain, Piazza Navona, etc. Twenty minute walk to the Vatican. Great rooftop bar with panoramic views of the city. The staff were friendly and helpful. Hope to stay again soon!
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxury in the heart of Rome w/an amazing staff
We stayed in the Martis Palace (as well as its sister hotel Hotel Lunetta) during a 5-day stay in Rome before a cruise, as well as an additional night after the cruise. This was a phenomenal experience. The staff was amazingly helpful, friendly, and efficient, and they organized smooth transfers to and from the port and the airport. Over the course of our stay we ended up staying in a few rooms due to our own scheduling problems, and the staff were amazing at helping us work through the logistics. The rooms vary in size with the smallest being quite small, but the larger rooms were really very comfortable and all of them were very clean, well-kept, and felt luxurious. The morning breakfast buffets were truly amazing! We also enjoyed a late-night drink at the rooftop lounge, and it was like something out of a movie. Magical! One final thing to note: the location of Martis Palace (as well as Lunetta) is perfect for visitors who want to explore Rome on foot. You are in the center of everything with so many restaurants, attractions, and beautiful scenes right outside your door.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Farah, Toronto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely boutique Hotel in the heart of Rome's Historic District. Well-equipped, spacious rooms with comfortable beds, and smart TVs. Good dining options onsite, including a quant roof-top patio. The staff at this hotel deserve special mention - friendly, attentive, and incredibly helpful. The team at this hotel were always ready to support with restaurant recommendations, car bookings, tickets to attractions, or just a warm smile after a long day. Highly recommend.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent. Really nice quiet hotel. Recently refurbished. Excellent front staff particularly Carlo and Elysia ( check spelling ). Made excellent recommendations of quality non tourist restaurants in the area. Very comfortable beds and bedroom. Hotel in ideal location to walk to all main attractions. Excellent breakfast and we were able to have a lovely dinner in the rooftop terrace area.
4 nachten verbleven in oktober 2023

8/10 – Goed

Katarina

Positief: Netheid, personeel en service en comfort kamer
Great hotel in an amazing, central location
Overall, Martis Palace Hotel was a great place to stay for our 5 days in Rome. In terms of the location, you can’t beat it - easy walking access to all major historical sites and attractions, as it’s truly in the center of the city. Their customer service was excellent - was greeted with a smile and helpful attitude every single day, from check in to check out. Their rooftop bar is a best kept secret & an amazing place to watch the sunset over Rome. My only critique is that the walls are very thin - we could hear full conversations of the people staying in the next room over, which dampened our experience a bit. The room overall was very clean and well appointed. Like many hotels in Rome, it did have some visible signs of wear & tear on some of the walls (scuff marks, etc.) but did not impair the functionality of the room. In all, I would absolutely stay here again & am very appreciative of the hospitality we were shown during our stay.
5 nachten verbleven in oktober 2023

10/10 – Uitstekend

ATSUKO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ナヴォーナ広場から徒歩1分位のとても便利な場所にあり、清潔な部屋とスタッフの方々もとても親切で大変気持ち良く滞在出来た。朝食も美味しくカプチーノの絵もとても可愛くて良かった。一つの部屋の洗面台の水捌けがちょっと弱かったのだけが少し残念だったが、街の中心部なのでやむを得ないのかもしれないと思いました。

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Dartagnan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, beautifully restored building with excellent service and team. Highly recommended!!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Ronnie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant and welcoming staff . The hotel is very clean and quiet and in a great location.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Everything
Excellent location. Excellent air conditioning. We would rate this a 5 star hotel. It's new. It's elegant. Service is wonderful. The rooftop for drinks or dinner is an added bonus. It's quite and only 1 block from the lively Piazza Navona and only a few blocks from the Pantheon and a 10 minute walk to Capitaline Hill (excellent in the evening all lit up) or Trevi fountain.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything about this hotel is excellent!!!!
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Neda

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great hotel in Rome with amazing staff and great location. You can walk anywhere you want. Rooms are good size, breakfast was great.
5 nachten verbleven in mei 2023

10/10 – Uitstekend

John

4 nachten verbleven in juni 2023

6/10 – Redelijk

DANG

Reisde met partner
Positief: Netheid, personeel en service
Great location, very close to Piazza Navona, service excellent but not the first night, fabulous roof terrace, room much smaller and not as nice as advertised, A/C didn’t work on first night… in summary quite overpriced overall.
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was a great place to stay…. Until morning… the person above us we could hear their tv, alarm (that kept going off), and walking. It was rather annoying since it started so early in the morning. The staff is Uber friendly. If it wasn’t for the loudness of the room this would have been perfect
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Scott

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Highly recommend!
2 nachten verbleven in april 2023

10/10 – Uitstekend

Adam Hilmer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is nicely located about a mile or so from most attractions in Rome. It is in a great location for eating as there are loads of great restaurants in the area. The best part of this hotel had to be its staff. From the front desk staff that assisted us over the phone after our flight was delayed and we missed our transportation. They assisted in booking trips, getting taxi rides, and making sure we had breakfast to go on days we left early. Through to checkout they made us feel welcome. The restaurant/bar staff was very attentive and helpful offering some local advise of places to check out. I would definitely recommend it to anyone considering staying in rome.
7 nachten verbleven in april 2023

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire staff was so friendly and helpful. Highly recommend this property.
2 nachten verbleven in april 2023

10/10 – Uitstekend

FERNANDO MARTINEZ

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El trato del personal es excelente, todos son muy amables, el Hotel más amistoso en el que hemos estado.
5 nachten verbleven in april 2023

10/10 – Uitstekend

michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Staff were great. Room clean and comfortable.
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Damien

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with amazing staff. Nearby to all the famous attractions and even a 2min walk from the infamous Piazza Navona. Worth a look!
4 nachten verbleven in februari 2023
Reactie van Martis Palace Hotel op 22 mrt 2023
Dear Guest,thank you so much for your lovely feedback regarding our "amazing" staff and "great" location.We hope to welcome you back soon!Regards

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing location in Rome next to Piazza Navona. The room was humongous for European standards and the staff was very accommodating, they even helped me find our best meal in Rome. Highly recommend!
4 nachten verbleven in februari 2023
Reactie van Martis Palace Hotel op 22 mrt 2023
Dear Guest,thanks a lot for your nice words regarding our "amazing" location, the room and the "accommodating" staff.Hoping to see you soon,we send you our best regards.

8/10 – Goed

Julia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tal como lo esperamos. Bien limpio y personal servicial.
1 nacht verbleven in februari 2023
Reactie van Martis Palace Hotel op 22 mrt 2023
Dear Guest,thank you for your so nice opinion.We hope to welcome you back again in the future!Regards

10/10 – Uitstekend

Viatcheslav

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location, very helpful and friendly staff
1 nacht verbleven in februari 2023
Reactie van Martis Palace Hotel op 22 mrt 2023
Dear Guest,thank you for your lovely words concerning our "great" location and "very helpful and friendly" staff.We hope to welcome you again in the nearest future!Regards

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very kind and helpful. Hotel is in walking distance from many attractions.
3 nachten verbleven in februari 2023
Reactie van Martis Palace Hotel op 22 mrt 2023
Dear Guest,Thank you for mentioning our "very kind and helpful" staff and our loocation "walking distance from many attractions".Hoping to see you soon,we send you our best regards.

10/10 – Uitstekend

Sergei

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great people! Great service!

10/10 – Uitstekend

Wei

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Been traveling to different countries and staying in many hotels, this hotel is definitely rated on the top of the my list. The warmth of the hotel staff since the moment I got out of the taxi. All Staff are super friendly and helpful. The junior suite room is super classy, comfortable. The room actually has decent space, which makes the experience of staying there even better. Breakfast buffet is not huge selection, but everything served is super delicious.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Koselig hotell sentralt i Roma
Koselig hotell sentralt i Roma. Korte avstander til mange historiske plasser, ikke minst Pantheon, og et stort utvalg av spisesteder med god mat. Hyggelig opphold.
4 nachten verbleven in december 2022
Reactie van Martis Palace Hotel op 28 dec 2022
Dear Guest,we really appreciate your kind words regarding your recent stay with us.Hoping to see you again soon,we send you our best regards.

10/10 – Uitstekend

Maritza Isadora

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful room, amazing breakfast and lovely state
Reactie van Martis Palace Hotel op 28 dec 2022
Dear Guest,thanks a lot for your lovely review.We hope to welcome you back again in the future.

10/10 – Uitstekend

Lara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an excellent stay at Martis Palace. It is ideally located, all major sites are within walking distance and lots of great restaurants in the vicinity. The staff were so helpful, and very thoughtful - even surprising me with a birthday cake at breakfast! Our room was very clean, comfortable, and quiet given the central location. We will definitely be back.
Reactie van Martis Palace Hotel op 11 dec 2022
Dear Guest,thanks a lot for sharing your positive feedback regarding your "excellent" stay at our Hotel that is "ideally located", with our "so helpful, and very thoughtful" staff, our cleanliness and comfort.We hope to welcome you back soon.Regards

10/10 – Uitstekend

Stephen, Bronx

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A gem of a hotel; a hidden secret in an absolutely perfect location. If more than five stars were available, I'd toss them all in the direction of the Martin Palace!
Reactie van Martis Palace Hotel op 11 dec 2022
Dear Guest,thanks a lot for your lovely words regarding our "gem of a hotel" and our "perfect location".We hope to see you again in the nearest future.Regards

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An oasis in a busy part of Rome.
An oasis of calm in a very busy part of Rome. Best location in the City to walk to attractions. The room provided was not as nice as the one pictured in the Hotels.Com listing, but I realized that scrolling through all the photos on the listing revealed our room, so I made no complaint. The photo that appears when you choose the room is nicer; be sure to check photos behind the one displayed. Staff was wonderful. The room is dead quiet despite facing a busy street. Seems like I paid more than the price offered while I was staying there by a substantial amount. I should have checked pricing before the time to cancel to perhaps rebook at a lower rate ; I will be smarter next time. My only complaint: while breakfast was fine, why do they insist on charging extra for a Coke Zero at breakfast? I’m paying $400 a night, a glass of orange juice has to cost more to serve than a can of Coke and lots of people drink it for breakfast these days.
4 nachten verbleven in november 2022
Reactie van Martis Palace Hotel op 11 dec 2022
Dear Guest,We sincerely appreciate your great feedback concerning our location that you define the "best in the city to walk to attractions" and our "wonderful" staff.We hope to welcome you back soon.Regards

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place with excellent staff. Great breakfast as well.
2 nachten verbleven in november 2022
Reactie van Martis Palace Hotel op 11 dec 2022
Dear Guest,thank you very much for your nice feedback regarding our "great place with excellent staff", and "great breakfast as well".Hoping to see you again soon,we send you our best regards.

10/10 – Uitstekend

Henrik

5 nachten verbleven in november 2022
Reactie van Martis Palace Hotel op 11 dec 2022
Dear Guest,thank you very much for your positive feedback.Regards