Balkon

Beoordelingen van Olive Tree Hill

Olive Tree Hill
Via Colle Palazzola 48, Zagarolo, Lazio

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 5 van 10 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 10 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 10 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 10 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 10 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

9,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Cesare

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Accoglienza e serenità. Un luogo ameno. Sconsigliato solo per chi non ha l'auto.
5 nachten verbleven in november 2023
Reactie van . op 10 dec 2023
Ciao Cesare,siamo contenti che tu abbia gradito il tuo soggiorno e ti ringraziamo per la gradevole recensione..Per quanto riguarda la nota relativa la macchina, noi facciamo di tutto per essere chiari sul fatto che, sebbene ci si trovi a breve distanza da paese, assi viari e stazione ferroviaria, ci troviamo in campagna ed é per questo, nello spirito che ci contraddistingue e nel tentativo di assecondare le esigenze dei nostri ospiti, che mettiamo a loro disposizione anche un servizio navetta. Cosa desiderare di piú?Un abbraccio, Ivano

2/10 – Ontzettend slecht

Francesco

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The owner sent us several messages during the day of check-in to notify us that due to other cancellations he had to relocate us in a different room. The final room assignment was at a different address than the one listed on Expedia. The premises are in a very remote location that could only be accessed through a rough bumpy road. The room was in a house shared by other guests. The cooking smells coming from the shared kitchen were unbearable. The bedroom was very outdated and the sliding door bedroom lock made us feel unsafe as it could have been easily broken into. The surrounding area is beautiful, despite the pool, which looks more like a kids' paddling pool.
1 nacht verbleven in juni 2023
Reactie van Ivano op 4 jul 2023
Given the valuable detail of this review, let's go to clarify point by point.“he had to relocate us in a different room. The final room assignment was at a different address than the one listed on Expedia”False statement. On the other hand, it is true to say that, following an overlapping of bookings, we had initially communicated to them the assignment of our cottage which, although still on our property, can be accessed from a parallel road. However, due the cancellation of a room and given the conditions of the access road to the cottage ruined by the recent rains, we promptly notified the couple of the lack of need to move them and we gave them the coordinates to reach the room they had made a request.“The room was in a house shared by other guests”.I don't even know if it makes sense to answer.Maybe someone should explain to these people what a Bed & Breakfast is.“The cooking smells coming from the shared kitchen were unbearable”.Strange, I don't think risotto with zucchini and escalopes in white wine give off unpleasant smells. Too bad that the comments of the diners are not publishable.“The bedroom was very outdated”.This statement should certainly be investigated. Perhaps we are referring to the rustic style of a country house shown in the photos published on Expedia. If they didn't like it why choose it?“The sliding door bedroom lock made us feel unsafe”. It would be interesting to understand the difference, in terms of safety, between a normal door and a sliding one. Perhaps these people thought we were in a dangerous neighborhood where the use of armored doors is often necessary. Nothing is more wrong than this. Fortunately, from this point of view, we are the privileged ones who do not have these problems.“The surrounding area is beautiful, despite the pool, which looks more like a kids' paddling pool”.Here perfidy surpasses itself. Ours is a circular above-ground pool, also present among the photos published on Expedia, which I believe is among the largest on the market since its diameter is 5.5 meters.It is certainly not an Olympic swimming pool but no one has ever passed it off as such.Now that we have fully answered what is reported in the review, I would like to underline what these people forgot to say and make some reflections.It seems that they didn't realize that they had booked a room in a country house which is commonly accessed via internal dirt roads. Calling it a remote area seems out of place since we are both 1.5 KM away. from the town and the local railway station and we are talking of 200mt. of dirt road.Since it was clear from their arrival that the location wasn't to their liking, I wonder why they didn't accept my proposal to find them accommodation in the area that better suited their wishes and needs.On the other hand, it is admissible that errors of assessment can be made but turning a personal error into falsehood is not correct. Moreover, to avoid retracing those 200 meters of dirt

10/10 – Uitstekend

Aaron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Lovely people rooms a bit dated
5 nachten verbleven in september 2022

10/10 – Uitstekend

Rossella, Roma

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ivano e sua moglie Terry ci hanno accolto in maniera eccellente e per tutto il soggiorno ci hanno fatto sentire in famiglia. Le camere sono accoglienti e pulite. Gli spazi esterni curati e rinfrescati dall’ombra di un enorme gelso. Cene all’insegna della convivialità a base di piatti tradizionali. Un po’ di relax e aria buona ci voleva proprio, anche per il nostro cagnone Amy.
2 nachten verbleven in augustus 2020

10/10 – Uitstekend

B&C, Geneseo, IL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ivano and Tehri take good care of their guests to ensure that they have the best Italian experience possible. We have stayed with them three times and have always enjoyed our visits. They provide great tours to places that the average tourist never gets to take. They make you feel at home even though you are half a world away.
6 nachten verbleven in november 2019

10/10 – Uitstekend

Chris, Geneseo, Illinois

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They make your stay so personal you feel like you are at home even though you are thousands of miles away. Do not miss out on the evening meal experience. Rome is literally a stones throw away. These people are so nice. Listen to what they say on what to see and do.
6 nachten verbleven in november 2018

8/10 – Goed

Barbara, Florida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our visit to Olive Tree was like being part of the family with whom we stayed. It was totally delightful. No one could have been nicer. I would have preferred some more updates there, but the family worked so hard at taking care of us it became very special. Our hosts drove us to our dinner locations; took us to the trains; helped us with our language barriers; took us to the best sites in Italy. If you're looking for a cozy family place, this is it. Zagarolo offers some very unique history and some wonderful restaurants.
4 nachten verbleven in november 2018

8/10 – Goed

Andy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful setting and Wonderful Hosts
I want to start this review by stating that we arrived and stayed through a period of rain every day so we were unable to appreciate the outdoor beauty of this location but that did not stop our host from being most gracious and our stay from being comfortable. The owner and his wife are wonderful hosts and their villa is set amongst the olive trees as the name implies. The room was spacious with high ceilings and the breakfast was excellent, with discussion filled with local culture and history of the region. Also offered are other services such as transfers to/from train station and airport if requested as well as tours and cooking classes! We planned on taking a midnight walking tour of Rome but decided against it due to the rain in the region. Definitely plan to come back one day and take advantage of this tour next time! If you are looking for a place to stay, off the beaten path, and learn about the region and have a wonderful host, look no further!
2 nachten verbleven in oktober 2018
Reactie van Eylife - Ivano Bruno op 8 nov 2018
Hi Andy, thank you for wonderful words and welcome back home!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ivano and Terry were wonderful. We had a great time with Ivano's midnight tour of ROME. I would highly recommend it if you can stay up at night. The Rome Tour at night is TOTALLY different then any daytime yours. Rob & Marti
2 nachten verbleven in oktober 2018
Reactie van Welcome back home. Ciao, Ivano op 18 okt 2018
Hi guys, thank you for your words. Despite all the guidebooks, hopefully travellers will learn soon that in and outside Rome there is plenty to discover still. Rome by night is certainly a different way to explore and experience this wonderful city.