Trap

Beoordelingen van Profumo Collection Colosseo

Profumo Collection Colosseo
Via San Giovanni in Laterano, 108, Rome, RM

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 229 van 370 beoordelingen" "
Gastenscore: 8 - Goed. 95 van 370 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 370 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 370 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 370 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dicht bij het Colosseum. Bijna alles op loopafstand
3 nachten verbleven in februari 2020

6/10 – Redelijk

Marc

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nette kamers. Vriendelijk personeel Goede ligging aan coloseum Hadden geen wifi. Tv viel constant uit. Airco defect. Putreuk in douche
4 nachten verbleven in augustus 2019

6/10 – Redelijk

f, rotterdam

leuk hoteltje, top locatie, midden in de stad
leuk hoteltje, maar niet bijzonder, wel top locatie, midden in rome, lekkere restaurant s , wij hadden het luxe appartement, met 2 tieners wel lekker de ruimte, jammer dat er in het keukentje, geen theekoppen waren, de keukenspullen zijn een beetje bij elkaar geraapt, maar veel heb je natuurlijk niet nodig voor 3 dagen, de schoonmaak kan iets beter, kaptafel lag onder de poeder, kamers wel erg leuk opgeknapt
2 nachten verbleven in oktober 2017

10/10 – Uitstekend

jessica, zeist

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig!!
Ik heb genoten van mijn verblijf hier!!! Het hotel is nieuw en was net twee weken open. Het heeft maar weinig kamers en daarom heel knus. Het is ruim opgezet en prachtig ingericht! Kamers van alle gemakken voorzien en een heerlijk bed met goede kussens. De medewerkers waren alllemaal zeer behulpzaam en vriendelijk en het ontbijt wat uitstekend.Het hotel ligt om de hoek bij het Colloseum en in de wijk zitten verschillende leuke restaurants. Ik ga zeker terug!!

2/10 – Ontzettend slecht

Jay

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Gustavo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff members were so nice and helpful to us, room cleaned every day, dining options, coliseum and roman forum were very close, the only thing i didn’t like was they don’t have elevator, so, you have to get your luggage through the stairs. I still highly recommend this place.
4 nachten verbleven in april 2024
Reactie van Alessandro op 29 apr 2024
Thank you so much for your kind words and recommendation! We're delighted to hear that you enjoyed your stay with us and that our staff made your experience memorable. We apologize for any inconvenience caused by the lack of an elevator, as our building is of historical significance, installing an elevator is not feasiblebut and we're glad it didn't overshadow your overall positive experience. We hope to have the pleasure of welcoming you back in the future!Best regardsAlessandro, Front Office Manager

8/10 – Goed

Rong

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Small room but friendly service and convenient
4 nachten verbleven in april 2024
Reactie van Alessandro op 21 apr 2024
Thank you for your feedback! We're glad you found our service friendly and our location convenient despite the size of the room. We strive to make every guest's stay enjoyable, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Alessandro, Front Office Manager

8/10 – Goed

Yolanda, Laredo

1 nacht verbleven in maart 2024
Reactie van Alessandro op 22 mrt 2024
Thank you for your review! We're delighted to hear that you were very satisfied with your stay. We hope to welcome you back again in the future!

6/10 – Redelijk

Michael

Reisde met partner
Positief: Netheid, personeel en service
My wife and I spent 2 nights toward the end of our Italy trip to see Rome. The hotel is in good location with quick access to the Colosseum and other attractions. We did not have hot water on our first morning which made for some unpleasant showers to get the day started. Lacked some basic amenities such as tissue paper and toiletries were cheap from China. There was little space to sit down in the room after a day of walking. We felt that the value was not there for €150/night.
2 nachten verbleven in februari 2024
Reactie van Valerio - Front Office op 4 feb 2024
Dear Michael, thank you for sharing your thoughts on your recent stay with us. We're delighted to hear that you found our location convenient for exploring Rome's attractions, but we are sorry you did not appreciate fully your room.I would like to point out that Profumo Maison Colosseo is a Guest House, not an hotel; while we offer many services, like onsite staff during the day, breakfast buffet and online concierge, we do not pretend to have the same standards of a 4* Hotel.Regarding the water, we feel it would have worked better if you told us about your issue immediately by calling the reception, not after the problem, since you were the first people having a shower, the heating system needed some time to reach the proper temperature.We want to clarify that our toiletries are carefully selected for their high quality, and many are sourced from reputable European manufacturers. We take pride in offering our guests products that meet the standards of excellence, with some items being specifically made in Italy. Additionally, we appreciate your comments about the amenities and the room space. We would suggest booking a Superior room next time, since you found the 18 sqm of your room not enough for your needs.Regarding the pricing, we apologize if you felt that the value did not match the cost of your stay. We regularly assess our pricing to stay competitive and provide fair value, Rome is an expensive city and rooms tend to be smaller compared to other cities.Thank you for choosing our Maison, we hope to have the opportunity to welcome you back in the future for an improved and more enjoyable stay.

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Laura op 27 jan 2024
Dear Natalia,Thank you so much for taking the time to share your positive feedback and for giving us a perfect 10 rating! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel.Our team strives to provide exceptional service, and it's truly rewarding to know that we met your expectations. We're delighted that you enjoyed your time with us, and your glowing review serves as a great motivation for all of us.We look forward to welcoming you back in the future and providing you with another memorable stay!

8/10 – Goed

Nadja

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people were courtois They had answers to our answers. And they were very devoted. Thank you we had a great time there
2 nachten verbleven in januari 2024
Reactie van Valerio - Front Office op 26 jan 2024
Dear Nadja, Thank you for your kind words! We're thrilled to hear that our team provided courteous service, had answers to your questions, and showed great dedication. It's wonderful to know that you had a great time during your stay. Your appreciation means a lot to us, and we look forward to welcoming you back for another enjoyable experience, maybe next time you will give us the best score! Best regards

8/10 – Goed

MAYRA

Reisde met familie
Cerca del Coliseo
3 nachten verbleven in januari 2024
Reactie van Laura op 23 jan 2024
Dear Mayra,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay at our hotel. Our team takes great pride in providing exceptional service, and we're thrilled that we could contribute to making your visit memorable. We look forward to welcoming you back in the future!

8/10 – Goed

Eric

Positief: Netheid, personeel en service
4 nachten verbleven in januari 2024
Reactie van Laura op 23 jan 2024
Dear Eric,We greatly appreciate your kind words and are thrilled to learn about your positive experience at our hotel. It's wonderful to know that our team's efforts to provide exceptional service contributed to making your stay memorable. We look forward to the pleasure of hosting you again in the future!

6/10 – Redelijk

Antonio massimo

1 nacht verbleven in januari 2024
Reactie van Laura op 23 jan 2024
Dear Antonio Massimo,We truly appreciate your positive review of your recent stay at our hotel. It's gratifying to know that our team's dedication to exceptional service left a lasting impression on your experience. We eagerly look forward to the opportunity of hosting you again in the future!

10/10 – Uitstekend

Andreas

Positief: Netheid
4 nachten verbleven in december 2023
Reactie van Valerio - Front Office op 7 jan 2024
Dear Andreas, thank you for your wonderful review! We're so happy to hear that you enjoyed your stay at Profumo Maison Colosseo! We can't wait to welcoming you again in Rome. Best Regards

10/10 – Uitstekend

andres

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Location, service, hospitality!!
2 nachten verbleven in december 2023
Reactie van Valerio - Front Office op 23 dec 2023
Dear Andres, thank you for your wonderful review! We're delighted you enjoyed your experience with us. Looking forward to welcoming you again in Rome. Best Regards

10/10 – Uitstekend

Jon

2 nachten verbleven in december 2023
Reactie van Laura op 23 jan 2024
Dear Jon,Thank you for sharing your positive feedback about your recent stay with us. We're delighted to hear that our team's commitment to exceptional service made your experience memorable. We eagerly anticipate the opportunity to welcome you back in the future!

8/10 – Goed

Dennis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel near coloseum
The Hotel room was cosy and fresh. The receptionits were very helpful and friendly.
4 nachten verbleven in december 2023
Reactie van Consuelo op 18 dec 2023
Dear Dennis,Thanks for choosing Profumo Collection for your stay in Rome.Thank you for your kind review! We are happy to hear that you enjoyed your experience at our establishment. The satisfaction of our guests is our priority, and we are pleased to hear that you found your room to be welcoming and fresh. Our staff is always available to offer friendly and helpful service, and we are pleased that you had a good interaction with the front desk. We hope to welcome you back in the future for another pleasant stay.KInd RegardsProfumo Collection

10/10 – Uitstekend

Bianca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Consuelo op 18 dec 2023
Dear Bianca,Thanks or choosing Profumo Collection for your stay in Rome.We are extremely happy to hear that your experience at our establishment was so positive that it deserved the highest rating. Our team works tirelessly to ensure impeccable service and a welcoming atmosphere, and your appreciation is our best reward. We really hope to have you as our guest again in the future. Thank you very much for your perfect rating!We remain ta your complete disposalKind RegardsProfumo Collection

6/10 – Redelijk

Faith

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
The hotel itself was in a fantastic location minutes walk to the metro and colosseum which was a bonus. The room was nice, plenty of space for my family of 3 and very clean. However, the beds were very uncomfortable and the room windows had poor curtain coverings on them and the noise from the street kept us awake all 3 nights. It was so loud we were tempted to leave and find another hotel but given we had already paid for the 3 nights we put up with it. It was such a shame as we thought the hotel was lovely and the staff were really nice but the noise has put us off and we won’t be staying again. There was also construction going on first thing in the morning on Friday and Saturday right outside our room which we were not made aware of and after a sleepless night we could’ve done without all the banging at 8am.
3 nachten verbleven in december 2023
Reactie van Valerio - Front Office op 23 dec 2023
Dear Faith,, thank you for providing such a thorough review of your recent stay. We genuinely appreciate your positive comments on our fantastic location, spacious rooms, and cleanliness. However, we are truly sorry to hear about the challenges you faced during your stay, particularly the discomfort caused by the beds and the inadequate curtain coverings, which unfortunately led to disturbances from street noise. We understand the impact this had on the quality of your stay, and we sincerely apologize for any inconvenience this may have caused. Furthermore, we deeply regret not informing you in advance about the construction noise occurring on Friday and Saturday mornings. This oversight was unintentional, and we understand how disruptive it must have been, especially after a sleepless night.For your next stay, we kindly ask you to make these considerations directly at the front desk during your stay, so as to give us the opportunity to intervene. Your feedback will certainly be invaluable for future guests.We understand that you may be hesitant to return based on this experience, but we would be grateful for another opportunity to demonstrate our commitment to providing exceptional service. If you decide to stay with us again, we will do everything possible to ensure a much more comfortable and enjoyable experience.Thank you for bringing these matters to our attention, and we sincerely hope to have the chance to welcome you back in the future. Kind Regards

8/10 – Goed

Lionel

Reisde met partner
Positief: Netheid, voorzieningen
1 nacht verbleven in december 2023
Reactie van Consuelo op 18 dec 2023
Dear Lionel,Thanks for choosing Profumo Collection for your stay in Rome.We are happy to hear that your experience was satisfactory, but we would also like to understand how we can improve and make your next stay even more enjoyable. If you have any suggestions or specific feedback on how we can rise to the highest level, please share it with us. Your opinion is very important to us, and we are constantly working to offer the best possible service. Thank you again for your review, and we hope to welcome you back soon!We remain at your complete disposalKind RegardsProfumo Collection

10/10 – Uitstekend

HILAL

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Laura op 17 dec 2023
We're thrilled to receive your 10-star review! Your positive feedback means the world to us. It's a pleasure serving guests like you.We're delighted that you enjoyed your stay. Your kind words motivate us to keep delivering exceptional experiences.If there's anything specific you loved or any suggestions you have, feel free to share. We value your input!Looking forward to hosting you again soon.

10/10 – Uitstekend

Hans

2 nachten verbleven in december 2023
Reactie van Consuelo op 13 dec 2023
Dear Hans,Thanks for choosing Profumo Collection for your stay in Rome.Thank you so much for your enthusiastic review and for giving us a perfect score! We are happy to hear that you enjoyed your experience with us. Our goal is always to provide exceptional service and meet our customers' expectations, and we are happy to see that we achieved this goal with you. Thank you again for your trust and support. We hope to welcome you back soon!We remain at your complete disposalKind ReagrdsProfumo Collection

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Consuelo op 13 dec 2023
Dear Natalia,Thanks for choosing Profumo Collection for your stay in Rome.Thank you very much for your perfect evaluation! We are thrilled to hear that your stay at our guest house was so positive. Our staff works hard to create a welcoming and comfortable environment, and it is great to see that we achieved our goal with you. We are grateful for your appreciation and for choosing our establishment. You are always welcome here and we hope to host you again in the future.We remain at your complete disposalKind RegardsProfumo Collection

8/10 – Goed

Dennis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only issue was that there was construction going on next door and it was loud during the day. Fortunately I was gone mostly during the day. If I needed a place to rest during the day I would have had a terrible experience.
3 nachten verbleven in november 2023
Reactie van Consuelo op 6 dec 2023
Dear Dennis,Thanks for choosing Profumo Collection for your stay in Rome.I would like to thank you for choosing our accommodation and sharing your experience with us. We are sorry to hear that the work in progress next door disrupted your stay during the day. We realise how important it is to provide a quiet and comfortable environment for our guests.We regret that your stay may have been adversely affected by this situation.The comfort and satisfaction of our guests is our priority, and we will do our best to ensure that similar situations are handled appropriately in the future.We remain at your complete disposalKind Regards

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful little hotel with a beautiful breakfast.
3 nachten verbleven in december 2023
Reactie van Valerio - Front Office op 5 dec 2023
Dear Amy, thank you so much for your great review! We're thrilled to hear that you liked our Guest House and enjoyed the breakfast, with pastries and cakes hand made by our chef! We hope to have the pleasure of welcoming you back in the future. Best Regards

10/10 – Uitstekend

Gustavo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bom custo benefício
Excelente localização, próximo ao Coliseu, atendimento cordial, apesar de pequeno quarto confortável, limpo e silencioso. Boas opções de restaurantes e passeios na região.
2 nachten verbleven in november 2023
Reactie van Valerio - Front Office op 5 dec 2023
Prezado Gustavo, Agradecemos sinceramente por compartilhar sua experiência conosco! Ficamos encantados ao saber que você apreciou a excelente localização próxima ao Coliseu, nosso atendimento cordial, e que apesar do quarto ser pequeno, você o considerou confortável, limpo e silencioso. É ótimo saber que você também encontrou boas opções de restaurantes e passeios na região.Nosso compromisso é proporcionar uma estadia agradável e conveniente para nossos hóspedes, e é gratificante saber que conseguimos atingir esses objetivos durante a sua visita.Valorizamos seus comentários e esperamos ter a oportunidade de recebê-lo novamente em breve. Se houver algo específico que tenha contribuído para a sua experiência positiva, ficaríamos felizes em ouvir mais detalhes.Agradecemos por escolher Profumo Collection e desejamos a você ótimas experiências em suas futuras viagens!Atenciosamente

8/10 – Goed

Maira

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was nice place we liked it …and it’s closed to the coliseum
2 nachten verbleven in november 2023
Reactie van Consuelo op 30 nov 2023
Dear Maira,Thanks for choosing Profumo Collection for your stay in Rome.Thank you very much for your kind review! We are happy to hear that you enjoyed our place and that the proximity to the Colosseum contributed to your positive experience. We are always happy to receive positive feedback and knowing that we were able to make your time with us enjoyable is very rewarding.Thank you again for choosing our place and for sharing your experience with others.Kind regards,Profumo Collection

10/10 – Uitstekend

Amie Fernanda

Positief: Netheid
1 nacht verbleven in november 2023
Reactie van Consuelo op 18 dec 2023
Dear Amie Fernanda,Thanks for choosing Profumo Collection for your stay in Rome.We are thrilled to hear that your experience at our establishment was so positive. Our goal is always to offer exceptional service and a welcoming environment to our guests, and we are happy to see that we achieved this during your stay.We remain ta your complete disposalKind RegardsProfumo Collection

10/10 – Uitstekend

Kerry

3 nachten verbleven in november 2023
Reactie van Consuelo op 16 dec 2023
Dear Kerry,Thanks for choosing Profumo Collection for your stay in Rome.Thank you so much for your enthusiastic review! We are happy to hear that you enjoyed your experience with us. Your positive feedback is a source of great encouragement for our entire team. We are grateful for your trust and look forward to welcoming you back soon. We remain at your complete disposalKind RegardsProfumo Collection

10/10 – Uitstekend

Darlene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff, breakfast was amazing and the hotel Tuk Tuk is a very convenient way to get around. Rooms are very nice and spacious for Europe.
2 nachten verbleven in november 2023
Reactie van Consuelo op 15 nov 2023
Dear Dalene,Thanks for choosing Profumo Collection for your stay in Rome.Thank you very much for your enthusiastic review! We are happy to hear that you appreciated our staff, delicious breakfast and the hotel's Tuk Tuk service. Our priority is to ensure a comfortable and memorable experience for our guests, and we are glad to see that you noticed and appreciated our team's efforts.We are also pleased to hear that you found the rooms spacious and well-appointed, offering a cosy ambience. We always try to provide an atmosphere that reflects beauty and comfort, and we are happy to see that you had a positive experience.We very much hope to welcome you back in the future. If there are additional ways we can improve or if you have specific suggestions, please feel free to share them with us. Thank you again for your review and for choosing to stay with us.kind regards

8/10 – Goed

Nirugigan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fint hotell med gode restauranter i nærheten.
1 nacht verbleven in november 2023
Reactie van Consuelo op 11 nov 2023
Dear Nirugigan,Thanks for choosing Profumo Collection for your stay in Rome. Thank you very much for taking the time to share your experience with us. We are happy to hear that you found our hotel welcoming and that you appreciated the presence of good restaurants nearby.Our goal is to provide a pleasant experience for our guests, and we are pleased that you enjoyed the convenience of our facility and the dining options in the immediate vicinity.If there are any additional details or suggestions you would like to share, we are always open to improvement. Thank you again for choosing to stay with us, and we hope to welcome you back in the near future.Best regards,ConsueloProfumo Collection

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
4 nachten verbleven in november 2023
Reactie van Consuelo op 11 nov 2023
Dear Guest,Thanks for choosing Profumo Collection for your stay in Rome.We remain at your complete disposalKind Regards ConsueloProfumo Collection

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy buen hotel y ubicación
Es un hotel con muy buen estilo y muy cómodo para visitar la cultura romana. Además de buenas comidas caminado.
2 nachten verbleven in oktober 2023
Reactie van Valerio - Front Office op 3 nov 2023
Estimado Benjamin, gracias por su amable reseña. Estamos encantados de saber que disfrutó del estilo y la comodidad de nuestro hotel para explorar la cultura romana. También nos complace que haya encontrado buenas opciones gastronómicas a poca distancia. Su satisfacción es nuestra máxima prioridad, y esperamos que su experiencia haya sido memorable. Si decide volver en algún momento, estaríamos encantados de darle la bienvenida una vez más y hacer que su estancia sea igual de agradable. Gracias, por elegir Profumo Collection!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great place to stay in Rome!
This is a sweet hotel! And it's right down the street from the Coliseum. Our room was clean and comfortable, and the staff was first-rate! They are cheerful and very helpful. We give this hotel an all thumbs up rating.
4 nachten verbleven in oktober 2023
Reactie van Laura op 30 okt 2023
Dear Susan,Thank you so much for taking the time to share your kind words about our hotel! We're thrilled to hear that you had a wonderful experience during your stay with us and that you found our location, cleanliness, and service to your liking.Being located just down the street from the Coliseum, we are indeed fortunate to offer our guests such easy access to one of the city's most iconic landmarks. We're delighted that you appreciated the convenience of our location.Our dedicated staff takes great pride in providing top-notch service and ensuring that every guest feels welcome and well taken care of. Thank you once again for your kind words and for choosing our hotel. We hope to see you again soon!

10/10 – Uitstekend

Gabriela

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nos fue muy bien y ante ciertos inconvenientes que se presentaron fueron resueltos con mucha predisposición
2 nachten verbleven in oktober 2023
Reactie van Laura op 30 okt 2023
Estimada Gabriela,Nos complace saber que tu estadía fue satisfactoria y que, incluso ante algunos inconvenientes, pudimos resolverlos con predisposición. Tu satisfacción es nuestra prioridad, y estamos felices de haber cumplido con tus expectativas.Esperamos tenerte nuevamente como huésped en el futuro y brindarte otra experiencia memorable. Si necesitas cualquier otra información o asistencia, no dudes en contactarnos.Gracias por elegirnos y por compartir tu experiencia con la comunidad de viajeros.

10/10 – Uitstekend

GABRIELA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
muy buena predisposición del equipo de trabajo; Laura, Consuelo y Valerio
1 nacht verbleven in oktober 2023
Reactie van Laura op 24 okt 2023
¡Muchas gracias por su increíblemente amable y generosa reseña de 10 estrellas! Nos complace enormemente saber que tuvo una experiencia fantástica con nuestro equipo, Laura, Consuelo y Valerio. Su dedicación y actitud positiva son realmente apreciadas. Esperamos poder atenderle de nuevo en el futuro y superar sus expectativas. Si alguna vez necesita algo, no dude en ponerse en contacto con nosotros. ¡Su apoyo significa mucho para nosotros!

10/10 – Uitstekend

Silvina Rizzo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Súper recomendable
Todo estuvo muy bien, ubicación inmejorable, el servicio excelente, limpio, tranquilo. Sin dudarlo el día que regresemos a Roma volveremos a hospedarnos en el hotel…!! Grazie per tutti..!!!!!
1 nacht verbleven in oktober 2023
Reactie van Laura - Front Office op 16 okt 2023
Estamos sumamente complacidos de saber que su experiencia en nuestro hotel en Roma fue altamente satisfactoria. Nos llena de alegría que haya apreciado el excelente servicio, la impecable limpieza y la tranquilidad que ofrecemos. Agradecemos profundamente sus amables palabras y esperamos con ilusión la oportunidad de recibirle nuevamente en un futuro.

6/10 – Redelijk

Aymee

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The hot water did not work unless you called the front desk and they would have to come into your room and do a work around to make it work. The toilet seat was wobbly and the one window did not open. I felt cheated after paying $300 a night for a room you could not take a hot shower in!
2 nachten verbleven in oktober 2023
Reactie van Valerio - Front Office op 3 nov 2023
Dear Aymee, thanks for your kind review. We sincerely apologize for the inconvenience you experienced during your stay, and while we regret that the hot water in your room required attention, and we're glad that our front desk staff promptly resolved the issue to ensure you had a comfortable stay.Regarding the toilet seat and the window, we wish we had been informed about these concerns during your stay so that we could have addressed them immediately. Your comfort is our priority, and we take such matters seriously. We understand that you stayed with us during the most expensive period of the year, which can result in higher prices, but we always aim to provide the best value for the services we offer.We value your feedback, and it helps us improve our services. We hope you'll give us another opportunity to serve you better in the future. Please don't hesitate to reach out to us directly if you plan to stay with us again, so we can ensure a more pleasant experience. Thank you for choosing our hotel, and we look forward to the chance to make your next stay a more enjoyable one. Best Regards

10/10 – Uitstekend

Nikole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was incredibly accommodating and kind. Room was perfect and in a great location. Colosseum was only a few minute walk.
1 nacht verbleven in oktober 2023
Reactie van Laura - Front Office op 16 okt 2023
Thank you for your kind words! We're thrilled to hear that our staff's hospitality met your expectations and that you enjoyed your perfect room in such a great location. We hope you had a fantastic time exploring Rome, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fifty year waiting for Rome in all of its glory.
My wife and I were impressed the minute we stepped out of the Taxi. The staff was very helpful and willing to do whatever possible to make our visit to Rome the best trip in our lives.
2 nachten verbleven in oktober 2023
Reactie van Consuelo op 8 okt 2023
Dear Thomas,Thank you so much for your outstanding review! We are so happy to hear that you had a positive experience with us. Our main goal is always to satisfy our customers and reading reviews like yours inspires us to keep improving. We hope to welcome you back soon and provide you with the same excellent experience you had this time. Thank you again for your kindness in sharing your opinion!We remain at your complete disposal

10/10 – Uitstekend

nicholas

3 nachten verbleven in september 2023
Reactie van Valerio - Front Office op 3 nov 2023
Dear Nicholas, we're thrilled to see your 5-star rating! Your satisfaction is our priority, and we're delighted to know you had a wonderful experience during your stay. Your feedback means a lot to us, and we look forward to hosting you again in the future. Thank you for choosing our Profumo Collection for your stay in Rome!

8/10 – Goed

Sydney

Reisde met familie
Positief: Netheid, personeel en service
I felt it was a Nice hotel… good breakfast , but no elevator this was a big deal as we just got off a Cruise and had a lot of baggage… Staff was very informative.
2 nachten verbleven in september 2023
Reactie van Valerio - Front Office op 29 sep 2023
Dear Sydney, thank you for taking the time to share your feedback about our Guest House. We're delighted to hear that you enjoyed your stay and our staff. We understand that the absence of an elevator can be inconvenient, especially when you have a lot of baggage, but our Maison has a very unique style and adding an elevator would require a huge sacrifice in terms of space. Also, we have from 7:00 am to 11:00 pm somebody at the desk ready to help you carry your luggage.Thank you for choosing our Guest House, and we look forward to the opportunity to serve you again. Best Regards

8/10 – Goed

Katherine

Reisde met een groep, Reisde met familie
The property was in a good location which made walking to different attractions easy. The staff were very helpful and friendly. Most staff spoke English. The room was beautiful but a bit tight and the pillows were harder than I personally like. I would recommended for a short stay of a few days due to room size.
2 nachten verbleven in september 2023
Reactie van Valerio - Front Office op 3 nov 2023
Dear Katherine, thank you very much for your feedback! We're pleased to hear that you enjoyed your stay and found our location and staff accommodating. For your next visit, we would recommend considering one of our superior rooms, which offer more space and comfort. We believe you'll find them even more enjoyable for a longer stay. We look forward to the opportunity to host you again for your next trip in Rome! Best Regards

10/10 – Uitstekend

Janet

2 nachten verbleven in september 2023
Reactie van Consuelo op 8 okt 2023
Dear Janet,Thanks for choosing Profumo Collection for your stay in Rome.Thank you so much for sharing your review with a perfect score! We are really thrilled to hear that you had such a positive experience with us. Your feedback is extremely valuable to us and confirms that we are doing a good job in meeting our customers' expectations.We are always here to provide you with the best possible service and we really hope to have you as our guest again in the future. Thank you again for your support and your trust in us!

10/10 – Uitstekend

Joelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay. Very clean. Everyone was so nice.
7 nachten verbleven in september 2023
Reactie van Valerio - Front Office op 16 sep 2023
Dear Joelle, thank you so much for taking the time to share your review! We are thrilled to hear that you had an amazing stay with us. Our team works diligently to ensure that our accommodations are spotlessly clean and that our guests feel welcomed and valued during their visit. We hope to have the pleasure of hosting you again in the future. Safe travels!

6/10 – Redelijk

Ian

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This is the TINIEST hotel room I have ever seen and did not look like the spacious hotel room on their website. Also, there was no cold water from either the shower or the sink, only hot water. My friend stayed in a nearby hotel with a room and bed twice the size for $100 less/night.
Reactie van Valerio - Front Office op 10 sep 2023
Dear Ian, Thank you for taking the time to share your feedback about your stay in Profumo Collection.We apologize if the size of your room did not meet your expectations. We understand that room size can be an important factor for our guests, and we appreciate your honest feedback regarding this matter. We will make sure to review the room descriptions and images on our website to ensure they accurately represent our accommodations.Regarding the issue with the hot water in the shower and sink, we're genuinely sorry for any inconvenience this may have caused, we suggest to address this to the reception, as sometimes facilities might not be that easy to use.We hope you'll consider giving us another chance in the future. It's important to us that all our guests have a comfortable and enjoyable stay. If you decide to return, please let us know your preferences, and we'll do our best to accommodate them.Thank you once again for sharing your thoughts with us, and we hope to have the opportunity to welcome you back for a more positive experience.Warm regards

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful safe and walkable to everything
3 nachten verbleven in augustus 2023
Reactie van Eleonora op 5 sep 2023
Dear Michelle,Thank you for your review! We're delighted to hear that you found our location beautiful, safe, and within walking distance to everything you needed. Providing a convenient and secure environment for our guests is a top priority for us, and we're glad you had a positive experience. If you ever decide to visit again, we look forward to hosting you once more.Kind Regards

8/10 – Goed

wissam

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2023
Reactie van Valerio - Front Office op 3 sep 2023
Dear Wissam, We truly appreciate your positive feedback for your recent stay at our guest house. Your satisfaction is our top priority, and we're thrilled to know that you had an enjoyable experience. If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out. We always value the input of our guests as it helps us continually improve our services.Thank you once again for choosing Profumo Collection, we look forward to welcoming you back in the future.Best regards[Your Name]

4/10 – Matig

Nadxieli

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Valerio - Front Office op 3 sep 2023
Dear Nadxieli, thanks for your review. We're sorry to hear that your recent experience at our guest house didn't meet your expectations. We take all feedback seriously and would like to extend our apologies for any issues you may have encountered during your stay.Your comfort and satisfaction are very important to us, and we would appreciate it if you could provide us with more specific details about your concerns. This will help us identify areas for improvement and take corrective measures.Please don't hesitate to reach out to us directly with any additional information or suggestions you may have. We are committed to ensuring that every guest has a positive experience, and your feedback will aid us in achieving this goal.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to better serve you in the future.Best Regards