Exterieur
Beschikbaarheid controleren

Beoordelingen van Quality Inn Rome

2.5 out of 5
Quality Inn Rome
40 Grace Dr Se, Rome, GA

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 108 van 325 beoordelingen" "
Gastenscore: 8 - Goed. 107 van 325 beoordelingen" "
Gastenscore: 6 - Redelijk. 59 van 325 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 325 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 325 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Mark

1 nacht verbleven in mei 2024
Reactie van Sophia CSR op 15 mei 2024
Hi Mark,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 – Matig

Birju

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is being renovated. Too much noise and dust.
3 nachten verbleven in april 2024
Reactie van Hotel Manager op 11 apr 2024
Dear Birju,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, Hotel Manager

6/10 – Redelijk

Martha

Reisde met partner
Positief: Personeel en service, voorzieningen
Our room was clean and quiet.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 3 apr 2024
Dear Martha,Thank you for your fantastic feedback. We're thrilled to hear that you enjoyed a clean and quiet stay with us! Providing a serene environment for our guests to relax and unwind is always our priority. We look forward to welcoming you back for another peaceful experience in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Toris, Rome

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The renovations and breakfast were both very good. The only negative was the wood and things stacked at the front entrance being used fornthe renovations
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 18 mrt 2024
Dear Toris,Thank you for your feedback! We're glad to hear that you enjoyed our renovations and breakfast offerings. However, we apologize for any inconvenience caused by the materials stacked at the front entrance. Your comments are valuable to us, and we'll ensure that steps are taken to minimize any disruption to guests during renovations. We appreciate your understanding and hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Rick

Zakenreiziger
Negatief: Personeel en service
Front desk clerk Emily was very unhelpful
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 23 mrt 2024
Dear Rick,Thank you for your review and for bringing this concern to our attention. We apologize for any inconvenience caused by the unhelpfulness of our front desk clerk, Emily. We take customer service seriously and will address this issue with her directly. We appreciate your feedback and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager

8/10 – Goed

George

1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 23 mrt 2024
Dear George, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

6/10 – Redelijk

Larry

Zakenreiziger
1 nacht verbleven in december 2023

10/10 – Uitstekend

Amy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
clean rooms and great staff. Beds were comfy.
1 nacht verbleven in november 2023

8/10 – Goed

Marcia

Positief: Netheid, personeel en service
Nice staff, but rooms need maintenance.
3 nachten verbleven in november 2023

6/10 – Redelijk

Mary

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
The customer service was good. The condition of the hotel was ok but not as nice as when we had stayed there before. The pool is the main reason we stay here and it was not up to par. Heater not working. Poolside had random things left lying around.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very Basic - Bed, Hot Shower, Breakfast
This was quite a bit of a disappointment for me. Overall a pretty run down hotel in need of a good renovation and more than likely overpriced. Feels like a budget hotel that you'd pay $80 or less for. Just about everything was worn out and needed overhauling. The breakfast was actually the one shining spot. It was well appointed, clean and overall pretty good. Maybe because I had by then lowered my expectations to below soup kitchen levels, I have to give credit where due. Overall, I'd look somewhere else.
1 nacht verbleven in november 2023

10/10 – Uitstekend

John L

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay.
2 nachten verbleven in november 2023

10/10 – Uitstekend

JOHN

Positief: Personeel en service
Breakfast is laughable….thank God for the Waffle House.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Amanda

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Murphy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
C
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Mallorie, Wyoming

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked this hotel's location. It was within driving distance of everything I needed. The room was large and had great amenities. The staff were welcoming and friendly. The grout on the bathroom floor looked to have something brown spilled on it. Poop, blood, chocolate, I don't know. I wiped it up with a wet wash clothe, but I didn’t have anything to sanitize with. I don't know if the hotel can control the fact that there were a group of men selling drugs in the parkinglot, approaching people as they entered and exited the 4 days we stayed at the hotel. The last night we stayed there some people decided to throw a loud party in their room at 1:30am. The hotel staff immediately confronted them to turn off the music and to be quiet. 20 minutes later the music was still off but they were all talking loudly and laughing. I'm sure they were in town for the music festival, but if you want to be loud at night then you should have paid to camp at the festival. I got a hotel because I like to sleep at night. Haha But not much the hotel can do about rude people other than ask them to respect other guests. I appreciate the hotel staff tried to handle the situation.
3 nachten verbleven in september 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, nice room. Breakfast was a nice variety of hot and cold items. Hot items included Make your own waffles with eggs, sausage, biscuits and gravy. Alternatives were cereal, oatmeal packets, yogourt, muffins, bagels, bananas.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Michelle

Reisde met familie
Our room was very clean and comfortable, tho outdated for the price. Seems maybe some updating is happening as there were boxes for fixtures lining the hall floors. But overall clean. Unfortunately there was a large group of people smoking standing around the entrance which we had to get thru to get in the building, and someone in our group is highly sensitive to cigarette smoke - wish there was a designated smoking area away from the front door.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

roderick

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was great
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Richard

1 nacht verbleven in augustus 2023

8/10 – Goed

Kimberly

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Michael

1 nacht verbleven in augustus 2023

4/10 – Matig

Kimika

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The building on the outside is good looking. Even the lobby areas. The staff are pleasant and courteous. However, the design of the room was very weird as you are greeted with your wash sink and vanity at the door, with your coffee station on the same counter. The paint on the walls in the bathroom were stripping and the fixtures were also rusty. The room also smelt stuffy and the sitting chair had a big water mark on the seat. When we got to our room, the bathroom was not clean, with the toilet being the worst. I will leave you to your imagination. They quickly gave us another room but when I asked if I could pay for an upgrade on my room type. It could not be done as once you book through Expedia you are stuck with that room. So be aware of that also.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Crystal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a great experience at our stay. The staff was friendly, room was clean and variety of food for entire family to choose from breakfast.
2 nachten verbleven in juli 2023

8/10 – Goed

Mark

Reisde met familie
Really neat and clean. Friendly check in lady!
1 nacht verbleven in juli 2023

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room, full breakfast including meat, good location near but not in downtown.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Jose

3 nachten verbleven in juni 2023

8/10 – Goed

Yosvel, Lehigh Acres

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023

6/10 – Redelijk

Kristin

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Positives: Decent place to stay for the price. Staff were extremely nice and helpful. Building looked really nice from the outside. Breakfast was ok. Pool was decent. Location is ideal if you want to be less than 5-10 mins from Rome to have places to shop/eat. Negatives: Elevator floor was disgusting, walking across the carpet in a day would turn the bottom of your feet black, Comforter on bed had stains on the inside of it. The day we checked in, the 2nd floor hallway had this horrid smell, after that day though, it went away.
2 nachten verbleven in juni 2023

6/10 – Redelijk

rosaline, Harrison

Positief: Personeel en service
The place was not updated . Thanks
1 nacht verbleven in juni 2023

8/10 – Goed

Tim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff very friendly and helpful
1 nacht verbleven in mei 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

6/10 – Redelijk

Clinton

The pool was closed early and breakfast was lacking.
1 nacht verbleven in april 2023

8/10 – Goed

Florence

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2023

8/10 – Goed

Monica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was nice
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Betty

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2023

8/10 – Goed

Nelson

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
clean and neat

10/10 – Uitstekend

Charone, Dayton

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Why are requiring this?

10/10 – Uitstekend

Mitchell, Greeneville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay! The hotel was clean, safe and would stay again.
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Hilda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Actually had 4 sets of towels. Seems like a lot of places only put out 2 or 3.
1 nacht verbleven in oktober 2022

8/10 – Goed

Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly Staff.
2 nachten verbleven in oktober 2022
Reactie van Arti op 27 okt 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

4/10 – Matig

SUSAN

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not very well maintained The tub wouldn’t drain, the light above the sink didn’t work, the shower curtain was ripped, there was a stain on the mattress. In addition the side entrance door to the first floor did not close properly which posed a security risk. All the above was reported to the front desk upon check out. They assured me the owners were notified and would call me but they never did.
2 nachten verbleven in oktober 2022

4/10 – Matig

Chris

2 nachten verbleven in oktober 2022
Reactie van Arti op 17 okt 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

Madison

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed in the room was the most comfortable we have slept in on this road trip so far. Very comfortable!
1 nacht verbleven in oktober 2022
Reactie van Arti op 4 okt 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Quality Inn of Rome 706.291.7797

8/10 – Goed

Pamela

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very good and professional. Room had chair in it with oil stain..
3 nachten verbleven in september 2022

8/10 – Goed

WALTER

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The young woman at the front desk at check-in was pleasant and professional!
1 nacht verbleven in augustus 2022
Reactie van Arti op 2 sep 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Kenne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Arti op 15 aug 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Quality Inn of Rome 706.291.7797