Uitzicht vanuit accommodatie

Beoordelingen van Quo Vadis Roma 2

Quo Vadis Roma 2
Via Germanico 12, Rome, RM

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 114 van 302 beoordelingen" "
Gastenscore: 8 - Goed. 111 van 302 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 302 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 302 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 302 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dicht bij t vaticaan en winkelstraatjes
Dicht bij vaticaan is de enige plus, het verblijf is geen hotel te noemen, slechte douche, erg gehorig, nee nooit meer
5 nachten verbleven in februari 2018

10/10 – Uitstekend

Marcel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Fred

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuke b&b
Leuke b&b tegenover het Vaticaan. Zeer vriendelijke gastheer. Vlakbij de metro met diverse restaurants en ijssalons in de buurt. Alleen het ontbijt valt tegen.

6/10 – Redelijk

Richard, S

Positief: Personeel en service
Super locatie.
Basic kamer/faciliteit op geweldige locatie. Gastheer Pasqualle super enthousiast en behulpzaam.
Uitzicht kamer op Vaticaan

8/10 – Goed

Mattheo

Positief: Personeel en service
Uitstekende prijs/ kwaliteit verhouding
Wij boekten deze B&B voor €117 voor drie nachten. Met een locatie direct naast het Vaticaan, gratis ontbijt én ensuite badkamer is de prijs/kwaliteit verhouding echt uitstekend. Het bed sliep prima en dat is toch wel erg belangrijk bij een stedentrip waar je veel loopt/onderweg bent. Pasquale is daarbij ontzettend aardig en behulpzaam. Geeft goede tips en staat graag voor je klaar. Kamer wordt elke dag schoongemaakt. Verwacht voor dit geld echter geen super de luxe kamer. De kamer is wel wat gedateerd. Zo mag de kamer best een likkie verf krijgen en is de badkamer ook gedateerd. Ook was onze kamer wel wat gehorig. Maar voor dit geld vind je zeker weten niets beters en zeker niet op deze (dure) populaire locatie. Al met al voor dit geld een echte aanrader!

10/10 – Uitstekend

Joost, Tilburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeker boeken
Perfect hotel aan de rand van het vaticaan, rustige buurt. Shuttle Service perfect. Pascalle is een perfecte host. Gedeelde badkamer bleek prive-badkamer te zijn, bereikbaar via de gang, wat prima is.

4/10 – Matig

VERONICA

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Honestly the unique thing that is great is the location. All the building and appartments are really old, no confortable and nobody cleans the room until your check out. The price is expensive in compare with the facilities, however the prices pay only the good location. I request 30 minutes for my check out (late check out) only 30 minutes and the lady whos is in charge told me NO. I DO NOT RECOMMEND THIA HOTEL, YOU CAN FIND MORE OPTIONS.WITJ GOOD LOCATION AS WELL
4 nachten verbleven in april 2024
Reactie van Pasquale op 14 apr 2024
Hi Veronica, honestly I think you are right. Everyone woukd like to get everything free. I Just let you know the lady told you NO because we respect the rules so that the next guests could find the room cleaned. You can't think ONLY to yourself. Ciao. Pasquale

6/10 – Redelijk

Alessandro

Positief: Personeel en service
2 nachten verbleven in december 2023

10/10 – Uitstekend

Marcos N

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Gilberto

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Vivian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient
The owner is friendly and helpful. The location couldn’t be better. We loved our stay there. Would go back again.
6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service! Pasquale was very flexible and accommodating. I accidently mixed up my date of arrival and arrived a day early. Pasquale was able to organose transfer and extra night stay hassle free. He also helped with getting us skip the line tickets to vatican at short notice. He he very friendly and welcoming. I would not hesitate to recommend this accommodation for staying in Rome.
5 nachten verbleven in september 2023

4/10 – Matig

MARIA GABRIELA

Reisde met familie
Negatief: Comfort kamer
Exelente ubicación, pero super incomodo, el ascensor no llegaba al piso de la habitación
2 nachten verbleven in september 2023

10/10 – Uitstekend

Rebeca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very safe and very quite. The Best Customer Service and very convenient and safe transfer provided. We will come back again soon. Thank you Quo Vadis Roma 2!!!!
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
During our month long western European vacation we stayed at 6 other bed and breakfasts and although breakfast was not provided this was by far the BEST! Not only because of its reasonable price and excellent location but also advise and kindness shown by the owner/manager. Many thanks for a wonderful 8 night stay.
8 nachten verbleven in juli 2023

8/10 – Goed

Eduardo

Reisde met familie
Positief: Personeel en service
La habitación bastante comoda para las 4 personas que estabamos. La ubicacion del hotel miu buena. Pasquale, a cargo del hotel, siempre pendiente a responder nuestras solicitudes. Una persona muy amable y hospitalaria. Lo malo: el baño en un estado bastante deplorable. Tuvimos problemas todos los dias con el WC que se tapaba y la ducha no estaba en buen estado. Se notaba que al baño no se le habia realizado un mantenimiento y una limpieza profunda.
5 nachten verbleven in juli 2023

6/10 – Redelijk

giovanni

Negatief: Staat van de accommodatie en faciliteiten
Un posto vicino la stazione metro. Gestore gentile. Per il resto un disastro. Stanza minuscola affittata per quattro persone. Bagno minuscolo senza bidè e con una doccia sufficiente per un neonato. Uno dei peggiori B&B mai visti.
2 nachten verbleven in juli 2023
Reactie van Francesca op 24 jul 2023
Buongiorno mi spiace che non le siamo piaciuti ma le altre recensioni sono la migliore risposta che noi possiamo dare salutiFrancesca

8/10 – Goed

Carol

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Pasquale was an exceptional host. The apartment condition was good, the cleanliness was on point. This apartment is located on a very walkable area. The only negative would be there was a power outage for a few hours on a super hot day. Thankfully it was restored that same day.
2 nachten verbleven in juli 2023

8/10 – Goed

Amy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very cool place! Simple. Great directions given by host on where it is located and how to get in. We enjoyed our stay.
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Theodoros

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
THIS IS NOT A HOTEL! It’s not clear what you’re getting from their ad. This is someone’s apartment with several bedrooms and guests. THE BATHROOM IS ON THE HALLWAY AND SMELLS LIKE MOLD. We have to pass other rooms to get to the bathroom. We have to pass through scary rundown courtyard and dark unkempt stairwell to get to 3rd floor. There’s no security or front desk. You open your door with your phone and the internet. I expected a Hotel and I got an apartment. I’m not happy. They should advertise it for what it is- as an apartment.
2 nachten verbleven in juni 2023
Reactie van PASQUALE op 14 jul 2023
Theodoros please check your reservation and it's the same what you booked. Anyway, my Friend I don't know where you were and in what courtyard you say, because it's no true like other guests, they know. So , I'm very sorry if you confuse everything and I hope to host you in the future. PAsquale

8/10 – Goed

Enrico

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location was great. It’s just a few minutes walk away from the Vatican. There’s lots of restaurants and convenient stores nearby and it’s very near the Metro train station.Quo Vadis staff were very friendly and helpful.
4 nachten verbleven in juni 2023

10/10 – Uitstekend

Fortunata

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff especially Pasquale was really helpful
9 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

William

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not enough beds for 5 guests, air conditioning didn’t work (windows have to be open and there’s lots of street noise throughout the night), no breakfast despite being advertised as B&B, basin leaking, shower broken, toilet seat broken, bathroom not clean.
4 nachten verbleven in mei 2023
Reactie van PASQUALE op 5 jun 2023
Good morning William as my previous messages and as you knew the bedroom booked was a QUADRUPLE ROOM it means for 4 people. I don't know why you pretended to find 5 beds into a quadruple room. It would have been enough booking another type of room. About air conditioner i'm sorry but ONLY YOU complain about that considering other clients hosted in the same room before and after you. And the shower before your arrival worked as everything in the room. Anyway I think your reviews has been made just because when you arrived in the night didn't find 5 beds. Anyway I wish you all the best. Best regards. Pasquale

10/10 – Uitstekend

Rory

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing view
Amazing location, we were upgraded into a 5 bed room that had an amazing view of the Vatican.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Mihaela

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice and secure place
It was nice and comfortable.The host was very friendly and helpful.
4 nachten verbleven in mei 2023

6/10 – Redelijk

Mariangela

Reisde met familie
Comoda la posizione, la camera e’ un po’ spartana.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Evelio L

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to get around , Pasquale very friendly place good for the price.
4 nachten verbleven in mei 2023

10/10 – Uitstekend

David Nathaniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location, close to everything
2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Anjali

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property has a great location since Vatican City was right behind it but it had the following problems: 1. Our room was not ready when we arrived and we had to wait while they cleaned the room which put us off since we had taken a long and early flight and were looking forward to resting 2. The room was unclean after it was ready. The towels provided had strands of hair in it, the blankets were dusty and the cups provided were dirty 3. They did not have basic toiletries provided and the hair dryer did not work. Had steam coming out of it and it stopped. The host was kind enough to replace the hair dryer 4. On our last night there was no hot water. When we called the host to let them know about it, they mentioned that it was not possible and asked us to wait. After that he did not pick our calls up and the water continued to remain cold next day as well. 5. We had to ask them multiple times to clean our room. Despite requesting to clean our room, there was miscommunication between the host and the cleaning person and we had to come back to a dirty room and request again. 6. The elevator is extremely small and we have to always climb up or down the stairs to access the elevator. This is extremely difficult when you are lugging around suitcases. Because of all these reasons we will not be visiting the place again, despite the location. I am sure there are better places to stay around the area.
Reactie van Pasquale op 26 apr 2023
Hi mrss. Here Pasquale the owner. In order: 1,2,3,4,5 and 6. No comment. Just all the best. Have a nice day.Pasquale

10/10 – Uitstekend

Marie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location over looking Vatican City. 5 min walk to Saint Peters Square and the metro. Can also walk to most of the main attraction from here- Pantheon and Colosseum. Perfect for a short stay.
5 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Carlos

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
CUIDADO!!! ROBO
La persona que administra el supuesto hotel, ROBA. Realice una reservación que pague por adelantado, al llegar me dijo que ya no podía entrar a mi habitación pagada porque tenia que haber llegado antes de la 1 pm; tenia mi reserva pagada por 3 noches, le dije que entonces me presentaba al otro dia, a lo que dijo que no que el ya tenia reservada esa habitación a otras personas y que ya no podía usarla las siguientes noches. Pedí un reembolso por medio de la pagina, y todavía el señor se atrevió a decir que yo no me presente y por eso perdí la reserva de las demás noches y por consiguiente mi pago. La pagina me dio cero atención y soporte. Definitivamente no se le puede llamar de otra forma que es un robo lo que esta cometiendo esta persona. Y pésima la atención de la pagina al no dar soporte alguno al usuario
3 nachten verbleven in maart 2023
Reactie van Pasquale op 12 apr 2023
ci sono delle regole e vanno rispettate conviene cambiare questa recensione altrimenti mi difenderò nelle sedi opportune tramite avvocati e se lei non conosce le regole è sua ignoranza quindi dia del ladro alla sua ignoranza non a me

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023

10/10 – Uitstekend

Enrique Alberto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La ubicación perfecta ,la atención de lujo y personalizada que da Pasquale a los huéspedes, sin duda volvería a hospedarme en Quo Vadis
5 nachten verbleven in april 2023

10/10 – Uitstekend

Dan, Sterling Heights

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

10/10 – Uitstekend

Yevgeniya

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place and the owner is very nice and helpful! Can walk everywhere. Stayed for 5 days, will be back again .
6 nachten verbleven in maart 2023
Reactie van Pasquale THE OWNER op 22 mrt 2023
thank you so much Pasquale

2/10 – Ontzettend slecht

attila

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Low standard dirty place
Due to late arrival we have been moved to a different place than the one booked originally. This place is a joke, not clean, no hand towel, no coffee or tea, bed sheets dirty, duvet cover had holes from cigarette burns. This place should not be even allowed to be rented as its below minimum standard levels. Communication with host was fast, except the fact that that we were informed last minute that we are staying at another place than the one booked, even so it was mentioned weeks before that our arrival is after the provided hours. Just don't book this place as its very low standards and dirty. STAY AWAY.
4 nachten verbleven in februari 2023
Reactie van Pasquale owner op 12 mrt 2023
Hi My Friend thank you so much for your no really review. If I could tell others hotels where you will book i'll tell STAY AWAY.Ciao con affetto. Psquale

6/10 – Redelijk

Almudena

Positief: Personeel en service
Negatief: Netheid
4 nachten verbleven in maart 2023

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nos encanto la ubicacion, el piso esta a pasos del vaticano y tiene de todo muy cerca, supermercados, restaurantes, transporte...de todo.La habitacion esta bien, es espaciosa y con lugar de guardado. La atencion de Pasquale tambien estuvo muy bien, hemos podido dejar las valijas despues de hacer check out. Lo que resulto chico fue el baño, el espacio para cambiarse es muy reducido y resultsba incomodo. Lo demas bien.
3 nachten verbleven in maart 2023
Reactie van PASQUALE op 7 mrt 2023
GRACIASSSSSSS

4/10 – Matig

avv.Gianpiero

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Affittacamera non è un B&B
Unica nota positiva la posizione ottima per tutto. Premetto che si tratta di un viaggio che ho regalato quindi i commenti sono riferiti: camera vecchia con un essenziale e scarso arredamento, pulizia scarsa, colazione assente. La struttura in cui si trovava la camera è vecchia da rifare in tutto, mentre quella dell'altra parte sullo stesso piano, stessa proprietà, pare più nuova e ben messa.. In definitiva si tratta non di un B&B, poiche manca la prima colazione, ma di un affitta camere.
2 nachten verbleven in januari 2023
Reactie van Pasquale op 23 jan 2023
Buongiorno premetto che sono il Titolare quindi non riporto giudizi ma fatti.Come ha già avuto modo di verificare visto che ha regalato il viaggio avrebbe potuto includere la colazione, cosa che non ha fatto e che pretendeva. Tutto il resto è solo e rimane una vostra opinione a cui non vale neanche la pena rispondere.SalutiPasquale

4/10 – Matig

Carlos

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was disappointed with the Room. We walked into a very small dated room. Very old decor. We found a black scorpion when we arrived. The property manager killed it. The bathroom sink and shower was clogged. I would never stay there again. The manager was nice and helpful.
6 nachten verbleven in oktober 2022
Reactie van pasquale op 24 jan 2023
Hi Carlos, I'm so sorry that you were disappointed. About the scorpion i cleaned the room and I'm no sure if it were before your arrival. Old decor , that's an opinion and finally the bathroom was really working.Regards. Pasquale

10/10 – Uitstekend

Gwen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Warm greeting and information regarding the area freely given. Comfortable, clean room. Convenient to Vatican City. Close to Metro. Private Shuttle service to airport reasonably priced. Overall excellent!
2 nachten verbleven in september 2022

10/10 – Uitstekend

Carla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2022

8/10 – Goed

Nina Kristine

7 nachten verbleven in september 2022

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2022

4/10 – Matig

Hector Ulises

Positief: Netheid, comfort kamer
Negatief: Personeel en service
El check in malo
3 nachten verbleven in augustus 2022
Reactie van Pasquale THE OWNER op 27 aug 2022
il check sarebbe stato perfetto se ci avesse dato un orario di arrivo o un contatto telefonico , nonostante non si fosse mai fatto sentire è arrivato alle 3 di notte e come da nostre regole noi non abbiamo 24/24 check in mi spiace per il cliente ma le regole vanno seguite Pasquale

10/10 – Uitstekend

Linda, Woodside

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Convenient transportation yet quiet and many food and late dining options esp. when you get back late from your tours. The Manager, Pasquale, is very courteous and helpful.
8 nachten verbleven in juli 2022

6/10 – Redelijk

aarti

4 nachten verbleven in augustus 2022

6/10 – Redelijk

Andrey

Reisde met familie
Negatief: Comfort kamer
Perto do vaticano, mas não fui bem atendido
Trata-se de um quarto simples com banheiro, ar condicionado, frigobar e ar condicionado. Não teve nenhuma limpeza nos 6 dias de estadia, só houve uma troca de toalhas. É bem próximo ao vaticano e do metrô. Tive os seguintes problemas: 1 - Segundo o hoteis.com eu seria cobrado na chegada, mas fui cobrado um dia antes e minha intenção não era usar o cartão de crédito, mas sim dinheiro. 2 - Faltou luz numa tarde e ficou sem luz até o dia seguinte: Estava um calor insuportável, tivemos que deixar janelas abertas e o barulho dos carros mais os insetos não nos permitiam dormir. Nossos celulares ficaram descarregados e não pudemos fazer fotos no dia seguinte. Pela manhão, não havia água quente. O problema parecia afetar o prédio e não a região. Não recebemos nenhuma oferta de ajuda ou reparação pela noite horrível do Sr. Pasquale, que foi avisado a noite e não apareceu até o dia seguinte às 9 horas, quando já haviamos saído pros passeios. Não há desculpas para isso, nem em país de terceiro mundo é aceitável um prédio ficar mais de 15 horas sem energia elétrica. 3- Marcamos um transfer para o aeroporto às 17 horas e quando deu 16 horas o Sr. Pasquale afirmou por mensagem que estavamos atrasados e que deviamos estar lá pois estava marcado às 16, mas tenho o recibo que diz 17 horas. Enfim, fiquei muito arrependido de ter ficado nesse local, não me senti bem atendido e fui prejudicado por esse problemas.
6 nachten verbleven in juli 2022
Reactie van Pasquale THE OWNER op 8 aug 2022
Buonasera, In risposta: 1- vi è stata addebitato l'intero importo perchè nonostante tutti i mezzi che avevamo per contattarvi non vi siete MAI fatti sentire per cui l'addebito viene fatto in automatico. Se volevate pagare contanti bastava semplicemente comunicarlo. 2- alle ore 8.57 come da messaggistica expedia voi mi comunicavate che non c'era energia elettrica. Io alle 10,12 rispondevo dando ampie spiegazioni e assistenza. Spiacente ma io Pasquale non mi sono mai tirato indietro nè con voi nè con altri. L'assenza dell'energia elettrica come voi sapete e fate finta di non sapere riguardava una intera area della zona del Vaticano causata da un sovraccarico di tensione essendo state giornate molto calde e con l'accensione di molti utilizzatori e arie condizionata il sistema è andato in tilt. Il tutto è stato riparato quanto prima è stato possibile. Spiacente ma io non ho il potere di rimediare a un problema così grosso. Voi forse si al vostro paese. Concludo dicendo che nei paesi del terzo mondo forse è già tanto se trovate l'elettricità. Qui siamo a Roma Caput Mundi. Pasquale

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Host gets 10 stars. Great location close to Vatica
Pasquale was a great host. We felt like family. He answered our questions and more. Check in and check out were both a breeze. Location is amazing. Accessible to everything . Vatican City can be seen from our window. Location is convenient ang great if it is your first time in Rome.
2 nachten verbleven in juli 2022

6/10 – Redelijk

Matteo

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Francesca is very nice but the service was quite poor. Had to buy our own toilet paper. The beds were quite dirty. Location was amazing though
4 nachten verbleven in mei 2022
Reactie van pasquale op 16 mei 2022
Hi Matteo, I'm so sorry if you didn't enjoy but in order your complain I would like to know that the toilet paper were outside in the corridor and I'm sorry if you didn't find it. About the beds if you noticed me immediately I could provide to check it and resolving. Anyway thank you for notice me. Pasquale