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Beoordelingen van Residenza Ruspoli Bonaparte

Residenza Ruspoli Bonaparte
Via Fontanelle Borghese, 56, Rome, RM

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 51 van 96 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 96 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 96 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 96 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 96 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

7,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Paul, londerzeel

Positief: Netheid, staat van de accommodatie en faciliteiten
hier verblijven is een reis in de geschiedenis
zeer aangenaam ontvangst, prachtige palazzo, spijtig genoeg geen 24 U service, en wat beperkt ontbijt. verder vol je je hier echt een prins.

10/10 – Uitstekend

STEVEN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Italian Holiday
Like staying in a museum! Bear in mind the palace building is close to 300 years old and not perfect in fit and finish but that does not take away from the grandness and opulence of the palace. Impressive to say the least. My suggestion is however - buy some better quality toilet paper. Other amenities were high quality though - nice linens, pillows, etc.
3 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Curtis

2 nachten verbleven in oktober 2023

8/10 – Goed

Craig

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel/apartment was very beautiful, very large spacious rooms. The bathroom shower was on the small side for a normal size adult. There is no air conditioning in the bathroom and in the hallway preceding the apartment which was a bummer since we were in a heatwave during July. But the room's AC worked fabulously, so we slept very well. On the service front, it was a little lacking. Not a full service hotel by any means, run by a couple folks and we didn't get asked if we wanted breakfast (extra charge) or anything. There were really no amenities on top of the room itself. The location is great, right in the heart of Rome's shopping district and a short walk to Trevi Fountain and many other sites. You walk outside and Fendi is right in front of you. If you are looking for large rooms, without the extra frills of a hotel experience this is the place.
3 nachten verbleven in juli 2023

8/10 – Goed

Oleg

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great location
This is an incredible location, a short walk to the Spanish Steps, Trevi Fountain, Borghese Gardens, great food and shopping, beautiful area. The staff is responsive when messaged, but they really stay out of the way otherwise. If you’re looking for a traditional hotel with amenities, this is not it. But very comfortable and beautiful
6 nachten verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful, but warm
Stayed in Queen Hortense suite. Was clean, grand and old as others have detailed well, with updated bathroom. Staff helpful with very kind demeanor. I can't give 10/10 due to inadequate A/C. There is a wall unit in the back room that works great for in there but does little for the large, main room. Laying there in bed on top of the covers sweating thinking how much was spent per night rapidly diminishes this suite's charm. Inexcusable really for the cost. I understand it's old (part of why it was selected) and maybe only so much can be done, but a floor unit, or even a fan to circulate the dead air would be helpful. Otherwise, a lovely property.
2 nachten verbleven in juni 2023
Reactie van maria op 22 jun 2023
Dear Sir, Thank-you for taking the time to share your comment with us regarding your recent stay at the Residenza Ruspoli Bonaparte We are happy to inform you that we have know two air condition in the suite. Thank-you once again for your feedback and we look forward to welcoming you back again very soon. With kind regards Maria, Residenza Ruspoli Bonaparte

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Historic Adventure Awaits...stay here!
We just returned from a European family trip with our two teenagers. Our last stop/stay was Residenza Ruspoli Bonaparte and it was simply a historic pleasure! We arrived outside of the check-in window and attempted to alert the property via email/messages prior to our arrival but somehow those didn't work. After a quick phone call, we were connected with the property's reception and able to get checked in. We stayed in the Princess Pia Suite. Our teens slept in a daybed with a pull out trundle while we slept in a king. Air conditioning worked very well, property was very quiet, plenty of towels, mini fridge, Nespresso coffee, bathroom supplies, storage for bags and beautiful views of a courtyard below. Nearby church bells rang on Sunday every hour and the location is right near Spanish Steps, Metro stops, wonderful dining and upscale shopping. Walking along the timeless halls, courtyard and stairs made us feel like we were somehow transported. We enjoyed our unique ride in the petite and reliable elevator lift and our hidden suite door was like a secret passageway! It was surreal and special. So was our meeting of Princess Maria Pia who showed us some of the additional palace rooms and shared the history of the building and it's former inhabitants. We'd definitely stay here again and highly recommend it. Our family was game for an adventurous lodging and it was unique and special.
View from our room
3 nachten verbleven in juni 2023
Reactie van maria op 22 jun 2023
Dear Mrs. Michelle, thank you for taking the time to share your precious feedback about the property with us. We are delighted to know that you appreciated the service, the room and the location and we hope to welcome you back to the hotel as soon as possible. Warm greetings from all the staff of the Residenza Ruspoli Bonaparte

8/10 – Goed

Gilles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023

8/10 – Goed

Alfredo

Positief: Netheid, comfort kamer
Nice stay in the eternal city
Room as expected is huge, clean and comfortable. Grandiose as a Roman palazzo should be. There was a glitch during check in but the Princess came personally to apologize and offered us her chauffeur to go to the opera. It would be nice if they have room service or restaurant for that matter. Otherwise we had a nice stay.
2 nachten verbleven in december 2022

10/10 – Uitstekend

Kaniyah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rodel was so accommodating and he had the best spirit. You can tell he enjoys his jobs and that made my stay that much better. The room was beautiful it was exactly what I needed for my birthday. Walking distance to the Spanish steps and all the shopping. The WiFi was great being from the states that was important and the cleanliness was up to par. I would visit again.

10/10 – Uitstekend

Ann

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dissatisfied with hotel.com
We had an issue with hotel.com and no satisfactory way to resolve the issue with hotel.com Originally I had reserved 7 nights for 3000E That was satisfactory 10/20-10/27. Then I wished to reserve the room for the night before 10/19 so when I arrive the following day on 10/20- I would be able go to sleep. I shortened the trip the two nights - cancelled 10/25 and 10/26 so total nights was 6 instead of 7 nights.! Because of availability - hotel.com - changed the suites and offered us another suite for the more money 3000E for one less day. We gave up the room for 7 days- and took the other for 6 nights. I was ok with that. But at the end of the trip- the owner showed me a confirmation for 1000E more - over 4000E for 6 nights- instead of 3000E. I expect hotel.com to straighten this out. I felt equally sorry for the owner who said that hotel.com will bill her as though I paid the 4000E which I refused to do.
6 nachten verbleven in oktober 2022

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quirky, Strange, Offbeat - and WONDERFUL.
Oh wow, this place. It is strange. Really strange. WONDERFULLY strange. If you don't see a sign for the hotel - you're in the right place. It took some time of wandering around this palace to find the entrance to the hotel section. But the folks who run it could not have been more pleasant and accommodating. Our suite was huge - a drawing room (who has a drawing room anymore?), a bedroom, a library, a beautiful bathroom and a "garden" - a patio. 15-20 foot painted ceilings, still had the feel of the history of the place. The statuary in the hallways was weird, but it was just part of what made this stay special. And then the butler came and cleaned our room - good lord, is there any way we can get him to come to the States and clean our house? All we can say is - stay here. If you have a sense of adventure and a sense of humor - stay here. And BTW - the location was terrific - you can see the Spanish steps at the end of the street, it was a 25 min walk to the Colosseum, the Pantheon and Trevi Fountain are nearby ( we didn't go to either of those - but we could have easily done so). Just stay here.
2 nachten verbleven in oktober 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quirky b
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Terri

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Your search is over! This is the place to be!
This is an amazing place! We had zero complaints. The rooms are amazing and very comfortable. The owners/staff are wonderfully friendly and helpful. The rooms were always extremely clean. The amenities were all working and the bathroom well cleaned and stocked. Plenty of room to make yourself at home and lots of closet space. The chairs/sofa/bed are very comfortable for relaxing. The large windows supply great light but shutters can be closed for darkness. Very quite from street or other room noise. Walk to all of the sites. Wonderful nightly street performers in the plaza outside. Very safe area. Near upscale shopping and many restaurants. Not your normal hotel trying to be something it's not. This is a real palace. From the time you enter the gate off the street, walk the large marble staircase (or take the elevator), walk the museum quality halls, or enter your magnificent room, you feel like royalty. Well worth the money and the highlight of our Rome getaway! Why would you stay anywhere else?
3 nachten verbleven in september 2022

4/10 – Matig

Deborah

1 nacht verbleven in september 2022

8/10 – Goed

Andrew Martin

Reisde met partner
Positief: Netheid
Great location. We stayed in the Queen Hortense suite which has an amazing palatial bedroom and is quiet (no noise from the Rome streets). In need of some refurb though (eg modern bathroom electric shaver / hair dryer point was hanging off the wall by its wires). The concierge promised much but delivered little - our promised breakfast vouchers for a nearby cafe never materialised after the first day. But overall, this is a wonderful room to stay in in a great location.
3 nachten verbleven in april 2022

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Here is your chance to feel like royalty. How often do you get to stay in a real palace. The room was amazing. Staff was there when you needed them but mostly left you to feel like you owned the place. Step back in time. Central to everything, we walked to all the major sites.
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Roberta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique, beautiful room in the heart of the city center! Great customer service!
6 nachten verbleven in mei 2022

8/10 – Goed

Riyadh

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Was in Rome a couple of days ago on a one week vacation and stayed at Residenza Ruspoli At first glance I was not too thrilled with the place I felt it needed refurbishment and I didn’t like the fact that you had to pass through the second bedroom to get to the bathroom, but as the days went by I started to fall in love with place . So much history so much character and the hosts were amazing . The location of the place is the best smack in the middle of everything . Enjoyed my stay and hope to revisit soon
7 nachten verbleven in maart 2022

6/10 – Redelijk

Peter

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Charming and Well Located
Residenza Ruspoli is charming and very well located for a Rome city getaway. The standard of the rooms is not high so the Residenza can't be recommended if guests want to spend a lot of time indoor as the rooms are dark and the furniture is not very comfortable. The people involved are wonderful and that made it up for the room not be super and that the cleaner forgot to clean our room one of the days,
5 nachten verbleven in december 2021

10/10 – Uitstekend

Mai, Redwood City

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a wonderful stay we had in this palatial residence that the beautiful Princess Pia Ruspoli and her family still reside in a separate section of this ginormous mansion. The decor and spaciousness of our room was truly befitting for royalty. Location, location, location, a mere stone’s throw from Fendi and all the high end stores. You are within minutes of the finest dining, cafes and restaurants. Last, but not least, Ricardo the Property Manager was so gracious, helpful, friendly and even offered us a quick tour of the palace. Thank you for such a memorable Christmas, 2021🎄❣️🎄❣️
3 nachten verbleven in december 2021

8/10 – Goed

Geza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice stay at the Residenz Ruspoli Bonaparte. Don't expect a 5* hotel with all kinds of amenities , its more a b&b style but in a incredible setting. The location is perfect and you are staying in a place with a lot of history and authenticity. A very nice way to stay n Roma.
1 nacht verbleven in februari 2020
Reactie van residenza ruspoli bonaparte op 25 feb 2020
Dear Mr. Geza Scholtz, Greetings. Thank you for your kind review and for staying with us. We hope to accommodate you again soon. Thank you again. Have a nice day.

10/10 – Uitstekend

Kristin Nøkleby

Positief: Personeel en service
4 nachten verbleven in januari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Les plus : l’emplacement très central, la décoration de la chambre, la qualité du petit déjeuner. Les moins : les photos du site sont mensongères, il s’agit des pièces occupées par la famille et non disponibles pour les touristes. Le chauffage est nul, prévoyez un pyjama en polaire. La douche est nulle, vétuste, un coup glacée, un coup bouillante. Enfin, il n’y a pas de service de conciergerie comme dans un hôtel.
4 nachten verbleven in november 2019
Reactie van Residenza Ruspoli Bonaparte op 5 dec 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
The room was huge. Location was very strategic. Only downside was that the wifi was down during my stay.
2 nachten verbleven in november 2019
Reactie van Residenza Ruspoli Bonaparte op 19 nov 2019
Dear Valued Guests, Greetings. Thank you for taking time to write a review. We would like to thank you for choosing Residenza Ruspoli Bonaparte. We apologize for the issue you encountered with our wifi and we hope to accommodate you again soon with better connection. Thank you again and we wish you a nice day. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a unique place with real character which cannot be replicated in a hotel. The staff were extremely friendly and efficient and the location was perfect. Highly recommended and we will go again!
2 nachten verbleven in oktober 2019
Reactie van Residenza Ruspoli Bonaparte op 29 okt 2019
Dear Valued Guests, Thank you for your kind review and for choosing Residenza Ruspoli Bonaparte. We look forward to welcoming you again soon for another fantastic experience. Have a nice day!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uniqueness and location. Staff and facilities and food excellent
3 nachten verbleven in september 2019
Reactie van edelyn op 3 okt 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Melanie, wendake

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice but this is not a hotel, there is no service all time. But Alfonso at the guest reception was awesome, he was there only for a limited time but so helpful, we got to meet the Prince, what a wonderful man, so gentle and 93 years old but so acute and smart! He spoke a perfect French to us, (we are from Quebec) and he knew everything about our history, which is amazing because usually no one knows what Quebec is! What a nice man !
1 nacht verbleven in september 2019
Reactie van maria op 3 okt 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exellent
This is truly an amazing place with a lot of history.
2 nachten verbleven in september 2019
Reactie van Edelyn op 6 okt 2019
Thank you for choosing Residenza Ruspoli Bonaparte, and for taking the time to write a review.We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to Residenza Ruspoli Bonaparte in the future. Sincerely,

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, comfort kamer
An overall disappointment.
Location is great and the historic element of the building is definitely interesting. However, this place is not as advertised. Zero to little service available (saw staff once in two days)...room was much more dated than appears in photos. Window was broken in the bathroom and left vulnerable for a break-in. For the amount of money you spend to stay here, you're better off booking a real hotel. This place was an overall disappointment.
2 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service, voorzieningen
We stayed there several years ago and enjoyed a big suite. This year they reduced the size of the suite. We stayed 4 days on the third day they gave us a bigger suite and that eveening they informed us they would need to charge us 250 euro because I said one guess on Orbitz not two. Secondly they billed me twice and have been sitting on my refund for 6 months. Ridiculous!! We will niver go back. Still fighing for my full refund.
4 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the privacy and personal atmosphere at the property. Being apartments rather than a hotel makes it much more personal and homely, despite being a palace!
2 nachten verbleven in februari 2019

4/10 – Matig

Geverifieerde reiziger

6 nachten verbleven in oktober 2018

10/10 – Uitstekend

Debashis, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent, luxurious hotel in the heart of Rome. It is full of history and you can really feel it around you. Breakfast can be requested. We stayed in the Ortenza suite which is stunning as the pictures, huge and spacious felt like a king and queen!! Also has an additional two single beds in an adjacent room. The Princess was lovely to meet and Riccardo and Alfonso were a great help!! Would definitely stay again.
4 nachten verbleven in november 2018

8/10 – Goed

Kray, Philadelphia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not the typical place to stay but is unique and fits the historic nature of the city.
1 nacht verbleven in november 2018
Reactie van Ricardo op 22 nov 2018
Dear sir/Madam this is historical palace 15 century. Its beautiful and center of the Rome. Its amazing Palace. Its not Hotel but Luxury Bed & Breakfast. People like it very much & enjoy this beautiful Palace.There is full history with Napoleone 3rd who was live here 13 years. My be you are looking Hotel. Thank you for Choosing Residenza Ruspoli Bonaparte

8/10 – Goed

a, RI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel is NOT for the person who wants a mainstream and predictable experience. It is a REAL palace run by a scant staff who are wonderful, including the Princess and her lovely daughter. Riccardo was the "catch all" guy who couldnt have been more professional and sweet. Our room the Queen Hortense (sp??) was larger than your average US home and was much nicer than most all US homes. The palace common areas are the real thing with family members busts up and down the solid marble corridors. And the Ruspoli family, we were told, were Papal Guards for many years. Having said this, the "hotel" has quite a rich history. And its located a few blocks from the Spanish Steps which is, what seemed to me, to be THE high end retail district. Fendi was across the street from the hotel entrance chased by every other high end retailer. There isnt a lounge or common area and the bfast is continental, which is fine because it allows for more of an appetite for spontaneous goodies you will come across in Rome, including Venchi - the BEST gelataria. Furthermore - bfast can be served in your room. And in terms of lacking a lounge, the Palace hotel is a few steps down the street in which my husband and I ended off our day twice there, sipping drinks in their magnificent lounge (the rooms at the palace hotel arent near the same level as the Residenza). So I totally encourage you to stay in the Residenza Ruspoli Bonaparte for a very unique experience.
3 nachten verbleven in september 2018
Reactie van Riccardo Receptionist op 15 okt 2018
Dear Sir/Madam, Thank for choosing Residenza Ruspoli Bonaparte. I appreciate to your wonderful words for us & Mrs, Riccardo. Thank you so much for your beautiful Reviews. See you next time .... Thank you so much. Our responsibility is always like that to make our guest happy & give a good service & Hospitality. They feel comfortable & enjoy own vacations in Our Palace during the stay &feel freely, just like as Home.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wohnen im Palast
ein tolles Wohnerlebnis in bester Lage, nur wenige hundert Meter von der spanischen Treppe entfernt
4 nachten verbleven in mei 2018
Reactie van Riccardo Reception op 25 okt 2018
Merci beaucoup pour vos merveilleuses critiques pour notre palais. nous essayons toujours de donner un bon service et l'hospitalité pendant le séjour. Merci Riccardo

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Good location in Rome, spacious room, nice breakfast, friendly. Sometimes difficult to find anyone to speak to. Shower not good. Air con noisy
4 nachten verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was historic and gorgeous. Air conditioning did not work good.
3 nachten verbleven in juni 2018
Reactie van Manager op 20 jun 2018
Dear Guest, thank you for your review and we are looking forward to welcoming you again at Residenza Ruspoli Bonaparte. We will work on improving our air conditioning. Kind regards Residenza Ruspoli Bonaparte

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2018
Reactie van Manager op 1 jun 2018
Dear Guest, we appreciate your review! We are looking forward to welcoming you again at Residenza Ruspoli Bonaparte in the future!

8/10 – Goed

Ichiro, Nagano Japan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ローマの中心街で歴史的建造物に宿泊できます
立地とホテル建物の歴史に興味を持ちその日はリーズナブルな価格でしたので予約しました。歴史ある館の一部がホテルとして営業しています。そのため玄関は常に閉じています。インタフォンがないため事前に電話をして到着を告げれば、ポーターが出迎え荷物を運んでくれます。建物に入ると古い胸像が飾られ、この館の歴史を感じることが出来ます。建物の一部がホテルですからその扉を開けると、貴族の邸宅に案内されたような感じです。私が利用した部屋は中庭に面して天蓋のあるベッドの20㎡程度の部屋と5㎡ほどの簡易ベッド付きの部屋が2部屋それにバスルームは8㎡ほどあり広かったです。清潔感は充分あります。部屋のインテリアも最高でした。立地はブランドショップが並ぶ通りの中心街。スペイン広場まで4分ほどで到着します。朝早くスペイン広場に行くと人も少なく、独占写真が取れます。次の日の出発が7時だったので、朝食は食べられませんでした。残念。
1 nacht verbleven in mei 2018
Reactie van Manager op 20 mei 2018
Thank you for your review, we appreciate your feed back and we are looking forward to welcoming you again at Residenza Ruspoli Bonaparte in the future!

10/10 – Uitstekend

Alex, Denver,Co.,USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel-residence in the city center.
Hotel is a residence style property. It’s an old palazzo with owners living on the premises. Very good conditions. Room is big size and comfortable. Greta and Ricardo made out stay excellent. It is no phone in the hotel room, but most of us have cell phones these days anyway. Overall wonderful location and hotel by itself.
6 nachten verbleven in april 2018
Reactie van Manager op 20 apr 2018
Thank you very much for your review, we appreciate your feedback and we are looking forward to welcoming you again at Residenza Ruspoli Bonaparte! Kind Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Central residence, exceptional period rooms.
This isn't a hotel as such but a private residence, therefore the amenities associated with a hotel, i.e. reception, concierge, resturant/bar and leisure facilities are not present. However this is a very central and beautiful residence.
3 nachten verbleven in maart 2018
Reactie van Manager op 13 mrt 2018
Dear Guest, We appreciate your review, thank you. We are looking forward to welcoming you again at Residenza Ruspoli Bonaparte in the future. Kind Regards Residenza Ruspoli Bonaparte

4/10 – Matig

Veronique

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Voici une résidence à éviter absolument !
Ce n’est pas un hôtel mais une résidence très vétuste où vous êtes seuls au monde car il n’y a pas de personnel dans l’etablissement. La suite « princesse Pia » que j’avais réservé était une chambre de bonne dont l’entree se faisait par une porte ridicule située dans une montée d’escalier !
6 nachten verbleven in februari 2018
Reactie van Manager op 7 mrt 2018
Chère Véronique, nous regrettons que vous n'avez pas eu l'occasion d'aller à la réception qui se trouve au rez-de-chaussée de la Suite. Riccardo le majordome personnel a essayé de rendre votre séjour le plus agréable possible. Nous espérons que la prochaine fois nous serons en mesure de vous offrir des vacances à votre goût.

10/10 – Uitstekend

chris, uk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent place to stay in heart of city
I thoroughly enjoyed my stay in this beautiful building. It was easy to get around Rome from here. Lots of excellent restaurants close by. As a single traveller I felt very secure. The rooms were spacious and very well appointed and the bed very comfortable. Everything was kept spotlessly clean and the staff were friendly and very helpful. It was a real experience and part of my trip to stay in the beautiful historic building and to see and hear some of its history. If I come back to Rome I would certainly want to stay here again.
4 nachten verbleven in februari 2018
Reactie van Manager op 27 feb 2018
Thank you very much for your feed back, we appreciate your review and we are looking forward to welcoming you again at Residenza Ruspoli Bonaparte. Kind Regards Residenza Ruspoli Bonaparte

8/10 – Goed

Manuel, ciudad de mexico

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel lujoso y muy bien ubicado
El hotel era una residencia de lujo y de una familia de abolengo italiana. Está muy bonito y bien decorado, sin embargo le hace falta mantenimiento general, sobre todo a las habitaciones. De cualquier manera es una muy buena experiencia.
4 nachten verbleven in januari 2018
Reactie van Manager op 27 feb 2018
Thank you very much for your feed back, we appreciate your review and we are looking forward to welcoming you again at Residenza Ruspoli Bonaparte. Kind Regards Residenza Ruspoli Bonaparte

10/10 – Uitstekend

Stuart

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2017
Dear Guest, We appreciate your review and we are looking forward to welcoming you again at Residenza Ruspoli Bonaparte. Kind regards, Residenza Ruspoli Bonaparte

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
使用できるはずの部屋が使えなかったので、とても綺麗でしたが記載の300平米とは違いました。経験としては良かったです。
1 nacht verbleven in oktober 2017

4/10 – Matig

Patricia

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Think twice before booking a non-refundable rate.
This is a very difficult place to stay. It takes many keys to enter. There is no one around on weekends to give assistance if there is an issue. The Princess Pia suite is entered from a hidden door in the staircase, then up narrow servant stairs to another locked door through a small room into the room all rather dark and complicated. Hot water was in short supply when we showered. They no longer deliver breakfast to the room instead you have to unlock another large door and enter another dark room. We were unable to get in the first day. While the location is very central a more comfortable room could be obtained in this price range. The room we were in was very shabby rather than antique. I could not recommend this location.
3 nachten verbleven in oktober 2017
Dear Patricia, Thank you for your review. We would like to clarify that the Suite was not ready when you arrived because check-in is at 14:00hrs. Residenza Ruspoli is an historical building protected by UNESCO heritage of our ancient history. We are sorry that you confuse the historical place where Napoleon lived and where you can see the frescos with a shabby place. The building has an elevator and obviously we give the keys to our guest. I think that a modern style hotel with electronic devices will be perfect for your taste. Hope to see you back in one of our suites maybe you could appreciate in a different way the location. Kind regards, Residenza Ruspoli Bonaparte