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Beoordelingen van River Palace Hotel

4 out of 5
River Palace Hotel
Via Flaminia 33, Rome, RM

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 656 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 241 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 69 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1001 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrale ligging,stijlvolle inrichting. prima ontbijt,vriendelijk personeel, metro om de hoek, restaurants nabij!.
5 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super staf, great breakfast, four hours of’happy hour’ with great snacks for free
6 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
hotel prima. tv niet goed, deed het niet. na controle weer geen ontvangst. kamer erg klein. kon wel upgraden maar kost extra. airco niet zelf te bedienen. happy hour prima, personeel geweldig. hotel verder ook prima.
4 nachten verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Net buiten het EPI centrum maar MEER dan dicht genoeg. Net iets verouderd, maar proper. Ontbijt gevarieerd maar net niet verfijnd genoeg. Klein hotel. Heel vriendelijk en de gratis "gps" in elke kamer is geweldig!
3 nachten verbleven in december 2018

8/10 – Goed

Bennie, Herveld

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer mooi hotel, kamers zien er spik en span uit, het personeel is vriendelijk en behulpzaam. Ook het ontbijt was heerlijke en uitgebreid.
4 nachten verbleven in oktober 2018

4/10 – Matig

Pieter, Rotterdam

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bij Piazza di Populi dus central in Rome. Helaas Veel te kleine kamer. Buitengewoon onpraktisch voor een zakelijk verblijf van vijf dagen. Geen upgrade. Geen bericht over vrijkomende betere kamer.
5 nachten verbleven in oktober 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed, schoon hotel, vriendelijk personeel en prima ligging dicht bij het centrum
3 nachten verbleven in juni 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zoals een hotel zou moeten zijn. Vriendelijk, verzorgt, mooi en typisch en zonder teveel kapsones
3 nachten verbleven in maart 2018

8/10 – Goed

Hendrik, Veendam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel, vlakbij het centrum. Aanrader.
Mooi hotel, erg vriendelijk personeel en prima ontbijt. Het internet wat helaas wel erg traag en deed het soms niet. Ondanks dat hebben wij super genoten van het hotel en de gastvrijheid van het personeel. Mochten wij nog een keer terug naar Rome gaan, dan gaan wij zeker terug naar dit hotel!
2 nachten verbleven in februari 2018

8/10 – Goed

Christopher

Positief: Netheid, personeel en service en voorzieningen
The room was beautiful. The location was quiet and convenient. The room was kept nice and clean. The only thing that I didn't like was the shower. It was too small and cramped.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Rajiv

Reisde met familie
Positief: Voorzieningen
Nice
2 nachten verbleven in april 2024

10/10 – Uitstekend

Ramon Clifford

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brilliant stay - staff are so helpful. Thanks to everyone.
5 nachten verbleven in april 2024
Reactie van Tetyana Filyants op 23 apr 2024
Dear Guest, Thank you for finding the time to write this lovely comment about your fabulous experience at the River Palace Hotel. I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We look forward for the pleasure of welcoming you again soon in Rome to make your next stay even more memorable! With very best regards,Deputy Manager

10/10 – Uitstekend

Benjamin H, New Milford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The River Palace in Rome is a truly lovely small hotel. The staff is absolutely fabulous, the hotel is elegant and clean, and it's an easy walk to the wonderful sights of Rome. The morning breakfast is perfect. Highly recommended.
8 nachten verbleven in april 2024
Reactie van Tetyana Filyants op 23 apr 2024
Dear Guest, Thank you for sharing the review of your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back on a future occasion.Best wishes,Deputy Manager

10/10 – Uitstekend

YUSNIEL

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel for the price
6 nachten verbleven in april 2024
Reactie van Tetyana Filyants op 23 apr 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely,Deputy Manager

10/10 – Uitstekend

Ella

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location of the property is perfect. Less than a 5 min walk from the Villa Borghese park (where you can row boats and view the sunset). It's also less than 5 mins from the piazza de popplo. There's loads of shops and restaurants all within walking distance. You can even walk to the colosseum (35 min walk roughly). The metro station is also less than 5 mins away if you don't want to make the slightly longer walks. The staff are really friendly and helped in decorating the room for a birthday. They also gifted us with a bottle of wine which was a lovely touch.
3 nachten verbleven in april 2024
Reactie van Tetyana Filyants op 23 apr 2024
Dear Guest, Thank you for sharing the review of your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back on a future occasion. Best wishes,Deputy Manager

8/10 – Goed

Adriana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay a lot. Everything was near by for tourists.
3 nachten verbleven in april 2024
Reactie van Tetyana Filyants op 23 apr 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely,Deputy Manager

8/10 – Goed

Aida Adel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay, very easy access to the metro station and walking to the best places in Rome
5 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 15 apr 2024
Dear Guest, Thank you for sharing the review of your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back on a future occasion.Best wishes,Deputy Manager

10/10 – Uitstekend

Janet, New Port Richey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved my stay at this hotel and will stay again. The rooms are small but they have everything you need. The rooms are clean, turn down servicex, and staff are all amazing. This hotel is perfectly located. I was a solo traveler and felt very safe. I was about to walk to all the sites which are amazing
8 nachten verbleven in april 2024
Reactie van Tetyana Filyants op 15 apr 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely,Deputy Manager

10/10 – Uitstekend

Harvey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
While I agree that the rooms are rather small, as is the shower enclosure, I tend to expect this in European hotels. However, the facilities were clean and of very high quality in attention to detail. The whole hotel had a very elegant feel and appearance. The staff was very professional, courteous and helpful. It was located within easy walking distance of Trevi fountain, the Pantheon and the Spanish steppes. Amongst all of these sites was the very large and extensive shopping district. This hotel was great for us and I would certainly stay there again if the opportunity arose.
3 nachten verbleven in april 2024
Reactie van Tetyana Filyants op 12 apr 2024
Dear Guest, Thank you for sharing the review of your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back on a future occasion. Best wishesDeputy Manager

10/10 – Uitstekend

Rosana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel in the center of Rome. Very clean and cordial staff. Walkable to main museums, shopping and metro. Breakfast is not included and the price is a bit high but everything else is wonderful.
6 nachten verbleven in april 2024
Reactie van Tetyana Filyants op 23 apr 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely,Deputy Manager

10/10 – Uitstekend

Betty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a very nice hotel, we made a good choice. The staff were very welcoming and helpful. It is a small hotel with a luxury feel. Our room was very nice. We wanted a hotel with a Rome flavor to it & The River Palace delivered. We were able to walk to the must see areas. The historic district was a long walk but doable. The hotel is in a good area. The staff booked us tickets , booked transportation helped with printing luggage tags. We would definitely recommend this hotel when staying in Rome.
6 nachten verbleven in april 2024
Reactie van Tetyana Filyants op 23 apr 2024
Dear Guest, Thank you for finding the time to write this lovely comment about your fabulous experience at the River Palace Hotel. I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We look forward for the pleasure of welcoming you again soon in Rome to make your next stay even more memorable! With very best regards,Deputy Manager

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Netheid, personeel en service
The hotel was pleasant, the staff was friendly and efficient. EXCEPT internet/WiFi was virtually nonexistent, intermittent, and the tv/cable options were very limted.
8 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 8 apr 2024
Dear Guest, thanks for staying with us. We appreciate your feedback and will check your segnalation. Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

10/10 – Uitstekend

Robin

2 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 23 apr 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely,Deputy Manager

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
5 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 2 apr 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

10/10 – Uitstekend

Adalberto

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was wonderful, great attention, good breakfast great location.
2 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 2 apr 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 2 apr 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

10/10 – Uitstekend

Betty, Bluffton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 26 mrt 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

10/10 – Uitstekend

Calogera

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ringrazio tutto il personale dell'hotel per la cortesia e professionalità che li contraddistingue e per aver reso il nostro soggiorno indimenticabileo
3 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 26 mrt 2024
Gentile Signora Pulvino,Mi permetta di ringraziarla per aver trovato il tempo di scrivere questo bellissimo commento sulla sua esperienza al River Palace Hotel.Estenderò i suoi complimenti all'intero team, che sarà lieto di sapere di aver contribuito nel creare tale piacevole soggiorno. La condivisione della Sua esperienza è molto importante per noi, così come garantire il miglior servizio possibile per i nostri ospiti.Speriamo di rivederLa presto.Deputy Manager

10/10 – Uitstekend

Jenny Francisca Crespo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was awesome good and great service at the hotel no complaints or anything I they even gave me a birthday gift I love it thank you for letting us stay there I love it!!!
7 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 19 mrt 2024
Dear Guest, Thank you for sharing the review of your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back on a future occasion.Best wishesDeputy Manager

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
7 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 19 mrt 2024
Dear David, thanks for sharing your experience at the River Palace Hotel! We really appreciate your feedback and thank you for staying with us! Our goal is to do everything possible to make our guests' stay pleasant, comfortable and special. We hope to guest you again in the next future.Sincerely,Deputy Manager

6/10 – Redelijk

Ricky

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No shopping around you, tiny room
3 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 19 mrt 2024
Dear Guest,thank you for staying with us and for your feedback. We are surprised to read in your review - no shopping - as we are situated just in 2 minutes walking distance from the main shopping street Via del Corso. Waiting for the pleasure to welcome you again next time you will come back to visit Rome, we send you our kindest regards.Sincerely,Deputy Manager

6/10 – Redelijk

Kathleen

Great location but rooms are very small. Beds are adequate and not pillow top mattresses. Staff was great though. The best part was the location to Square, Spanish Steps and Villa Borghese Park.
4 nachten verbleven in maart 2024
Reactie van Tetyana Filyants op 19 mrt 2024
Dear Guest, thank you for taking time to share your experience at the River Palace Hotel. I'm sorry that the hotel did not meet your expectations. As per some previous reviews our Smart rooms are on the small side. These rooms are compact but well equipped with all the items that a four stars hotel guest may need, as complimentary WIFI, complimentary SKY TV (with several channels in English), complimentary amenities, and so on. If is requiered more space we suggest our deluxe rooms which will perfectly fit all needs. We hope to guest you again in the next future.Sincerely,Deputy Manager

8/10 – Goed

Gail P

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The River Palace Hotel is a well-maintained smaller hotel with exceptional staff and services. Daily attention to the room with all the amenities needed for a terrific stay. The traditionally decorated room is carpeted with three sets of drapes. The staff are exceptional with their professional throughness and efficiency. The hot breakfast with a range of options, was a great way to start the day. The smell of the breakfast getting started was evident in our first floor room. The room faced the street but as promised, the area was very quiet by 9pm and we slept well with the room darkening curtains and comfortable bed. We enjoyed the hotel and location, as we could walk to various sites in the city. The comfort and location contributed to an overall wonderful first visit to Rome.
5 nachten verbleven in februari 2024
Reactie van Tetyana Filyants op 19 mrt 2024
Dear Guest, thanks for sharing your experience at the River Palace Hotel! We really appreciate your feedback and thank you for staying with us! We will share your feedback with all our staff. Our goal is to do everything possible to make our guests' stay pleasant, comfortable and special. We hope to guest you again in the next future.Sincerely,Deputy Manager

4/10 – Matig

Young, Buford

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Too much hidden fees
3 nachten verbleven in februari 2024
Reactie van Tetyana Filyants op 2 mrt 2024
Dear Guest, thanks for sharing your experience and thank you for staying with us!As regarding your note we wish to inform you that the Municipal Administration has approved to change the city tax from Euro 6.00 to Euro 7.50 per person per night starting from October 1st 2023. Children aged 0-10 will be free of charge. The city tax is not included in the room rates and it should be paid directly upon check-out from the guests. This information you can find at the confirmation of the booking.There is as well supplement will be applied for the second or third person in the room not declarated at the moment of the booking. We hope to guest you again in the next future. Sincerely

10/10 – Uitstekend

Carmen

6 nachten verbleven in februari 2024
Reactie van Tetyana Filyants op 21 mrt 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

8/10 – Goed

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a great stay in a lovely hotel, the only issue being that we were unable to control the temperature of the room, which meant being hot quite often
3 nachten verbleven in februari 2024
Reactie van Tetyana Filyants op 27 feb 2024
Dear Christopher, thanks for sharing your experience at the River Palace Hotel! We really appreciate your feedback and thank you for staying with us! As regarding your segnalation we kindly ask you to inform us during your stay about your preference and we will manage your request in order to satisfy it. We hope to guest you again in the next future. Sincerely,

10/10 – Uitstekend

Jarrett valentino

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel, I would recommend.
4 nachten verbleven in februari 2024
Reactie van Tetyana Filyants op 22 feb 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

10/10 – Uitstekend

Natasha Jane

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful hotel in a great location.
2 nachten verbleven in februari 2024
Reactie van Tetyana Filyants op 22 feb 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

10/10 – Uitstekend

Irving Cruz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The aroma at the hotel is incredible
3 nachten verbleven in februari 2024
Reactie van Tetyana Filyants op 22 feb 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

10/10 – Uitstekend

Barry Gordon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel oozes old-fashion glamour. It has a lovely courtyard where you can sip cocktails or just relax and mingle with other guests. The rooms are small and lacking in proper storage but nicely appointed and very tidy.
4 nachten verbleven in februari 2024
Reactie van Tetyana Filyants op 22 feb 2024
Dear Guest, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards. Sincerely

10/10 – Uitstekend

GAETANO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sempre gentili puntuali xortesi
2 nachten verbleven in februari 2024
Reactie van Tetyana Filyants op 22 feb 2024
Gentili Ospiti, grazie per aver trovato il tempo di scrivere il commento sulla Vostra esperienza al River Palace Hotel. Estenderò i Vostri complimenti all'intero team, che sarà lieto di sapere di aver contribuito nel creare tale piacevole soggiorno.In attesa di riaverLa presto nostro ospite, colgo l'occasione per porgere cordiali saluti.Deputy Manager

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed in this wonderful hotel 5 out of 6 times we have visited Roma. The hotel is beautiful and the majority of the staff are very pleasant and accommodating. Frederica in the bar is wonderful and asset to the hotel. She goes above and beyond to take care of you making you feel like family. Harold at the bar can be perhaps more pleasant and not so harsh. When we arrived early Georgio was an angel and got us into our room so we can rest due to the jet lag. He has always taken care of us like family.
6 nachten verbleven in januari 2024
Reactie van Tetyana Filyants op 6 feb 2024
Dear Mr Gary, thanks for sharing your experience at the River Palace Hotel! We really appreciate your feedback and thank you for staying with us! We will share your feedback with all our staff. Our goal is to do everything possible to make our guests' stay pleasant, comfortable and special. I'll personally check your segnalation. We hope to guest you again in the next future.Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We even arrived earlier than proper check-in time, they kindly let us use the room straight away. We enjoyed the stay very much.
1 nacht verbleven in november 2023
Reactie van Tetyana Filyants op 30 jan 2024
Dear Guest, thanks for sharing your experience at the River Palace Hotel! We really appreciate your feedback! We will share your warm words with our staff. We hope to guest you again in the next future.Sincerely,Kind regards

8/10 – Goed

mercedes

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy amables y buen servicio.
3 nachten verbleven in januari 2024
Reactie van Tetyana Filyants op 30 jan 2024
Dear Guest, Thank you for sharing the review of your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards.We look forward to welcoming you back on a future occasion.Best wishes

8/10 – Goed

Bruno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo local!
Tivemos uma excelente estadia! Todos os funcionários são muito simpáticos, buscam facilitar ao máximo. Ótimo ambiente! Único ponto negativo para nós foi o boxe do chuveiro por causa do espaço. É bem restrito, alguém acima do peso pode não entrar naquele espaço. Como estamos com bastante malas, sentimos falta também de um pouco mais de espaço no quarto. A localização é ótima com excelente lugares para comer próximo, além das lojas de compra.
5 nachten verbleven in januari 2024
Reactie van Tetyana Filyants op 30 jan 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback! We hope to possibility to welcome you again in our hotel in a near future in a different higher category room with more space in the room and the bathroom.Best Regards

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had the Terrezza suite with a beautiful view of Rome Center. Very short walk to all the highlights. The metro is half block away across the street. Great restaurant just a block to the west called Sud. Really enjoyed our three nights at this Hotel. Would return
2 nachten verbleven in januari 2024
Reactie van Tetyana Filyants op 30 jan 2024
Dear William, thanks for staying with us. We appreciate your feedback! Hoping to welcome you again next time you will visit Rome, we send you our kindest regards.Sincerely

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Tetyana Filyants op 27 jan 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback! We hope to welcome you again in a near future. Best Regards

2/10 – Ontzettend slecht

Ciriel Enrique

Reisde met familie
Positief: Netheid
Mucho problema con el aire el personal un poco d mal caracte
7 nachten verbleven in januari 2024
Reactie van Tetyana Filyants op 24 jan 2024
Dear Guest, please, accept our sincere apologies for the inconvenient occurred during your stay with due to the mistunderstanding with the staff. Due to the winter period heating is turned on in the hotel and upon request of our guests we switch to cold when it's possible. Our goal is to do everything possible to make our guests' stay pleasant, comfortable and special. I'll personally check your segnalation. We hope to have a second chance and opportunity to welcome you to our hotel by providing excellent service.Deputy Manager

6/10 – Redelijk

Burak Emre

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van River Palace Hotel op 23 jan 2024
Dear Guest, thanks for staying with us. We appreciate your feedback!