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"Location, friendly and helpful staff, cleanliness "

"Just did not get any spa salt the second day! Great tub but very deep! And can be dangerous and slippery. "

"The hotel is a uniquely decorated boutique hotel. It was about a 10 minute walk from the tourist info bldg. and a quick walk to the food alley and the waterfront promenade. We were allocated a very spacious suite on ground level in the bdlg. close to the hotel entrance. However, the room had its drawbacks. The TV is located too far from the beds for easy viewing ... we assume the designers assumed people would sit on the sofa to watch . Our room had a locked connecting door to an adjacent room ....

"For little children this pplace is awesome with its dinosaurs. The pool is lovely and warm. And the rooms very clean. "

"Great stay, clean hotel and very convenient location right next to the mall, supermarkets and a short walk to the lake"

"Felt welcomed from the moment we arrived. Very convenient walk to town. Good room with seperate bedroom. Ony suggestion is the TV is small and awkward to watch."

"Excellent hotel - situated right next to the top tourist site of the Maori village and the Geo-thermal walks. The hotel swimming pool is heated with the same thermal waters - so you can have the same experience as in other paid Spas in Rotorua (but for free!) The room was spacious, well furnished. Had a good coffee maker machine as well. Nice bed, good friendly staff. Lots of free parking space available. Overall, very happy with the hotel. "

"I liked the hotel as it felt comfy paired with this atmosphere of excellent cleanliness. My partner felt the same way. 10/10 would stay here again if I'm in Rotorua"

"Hotel room was fine and comfortable, but the restaurant experience was not smooth. We did not feel welcome at 9:45am and the server was not having a good morning and seemed very distracted and unsure of what she was doing. Perhaps she was new, but having breakfast there did not go well. "

"It would be nice to have more cutlery, and dishes to match. Otherwise very clean. Ok for a couple of nights. "