Outdoor pool, pool loungers

Reviews of Espacio Verde Resort

3.5 out of 5
Espacio Verde Resort
Brgy. Dayao, Roxas City 5800 Philippines, Roxas City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 58 reviews" "
Rating 8 - Good. 14 out of 58 reviews" "
Rating 6 - Okay. 3 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Randell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean and well kept. Good atmosphere. Expedia advertised the room as having king bed. But property doesn't have any king beds according to the agent.
Stayed 3 nights in Feb 2024

10/10 Excellent

salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay
Stayed 7 nights in Feb 2024

8/10 Good

Deo, Vallejo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for family with young kids, and room is sizable with a large bath. The beds and bedding are 5-star quality. The kids loved the large pool with 2 slides. Although the breakfast buffet is just ok, the restaurant food selections for lunch and dinner are affordable and very tasty. We suggest that the free breakfast be ala carte rather than buffet. Also, the rooms and patio area should be cleared of mosquitos daily.
Stayed 2 nights in Jan 2024
Response from Espacio Verde Resort on 29 Jan 2024
Thank you for your kind review! We're glad you enjoyed the family-friendly amenities, delicious food, and comfy beds. Our breakfast is normally served ala carte, though we do breakfast buffet depending on our occupancy rate, and will be addressing the mosquito issue immediately. We value your feedback and hope to welcome you back soon!

8/10 Good

Amelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

LUZCEL, BRENTWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th resort is aesthetically beautiful. The rooms are meticulously designed. The surroundings are clean. They have a big pool, though we didn’t use it, is a good amenity to have for families traveling with kids. The staff are very courteous and accommodating. We enjoyed dining at Abuelo, one of the 2 restaurants on site. Having a free shuttle to and from the airport is a plus. You can also avail of their drop off and pick up service to different sites for a fee.
Stayed 3 nights in Aug 2023
Response from Espacio Verde Resort on 2 Sept 2023
Hi Ms. Luzcel, thank you so much for sharing your experience of staying with us. It was our great pleasure to host your stay in Roxas City. We sincerely appreciate your feedback and we hope to see you back here again.

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax.It would be great if shuttle if provided for free to get in to the city proper
Stayed 2 nights in Jun 2023

8/10 Good

Demi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little bit far off from all other establishments but reachable by tricycle.
Stayed 1 night in Jun 2023

8/10 Good

Shawn

Travelled with family
Liked: Staff & service, room comfort
Some work to do but overall nice property
I think they need to do a better job of attention to detail. A few times i called front desk they relayed wrong information. Once was room service and other was a call to achedule massage services. I also know they are under renovations in some areas. The room was spacious and very comfortable. Good amenities offered and breakfast was worth it as well
Stayed 2 nights in Apr 2023

8/10 Good

Neil

Stayed 1 night in Apr 2023

10/10 Excellent

CYNTHIA ISABEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very friendly and very clean facilities. needs more appetizing food choices
Stayed 4 nights in Feb 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable, clean, breakfast food was great
Stayed 2 nights in Jan 2023

10/10 Excellent

Ngar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The bathroom was clean and the place was very nice
Stayed 1 night in Nov 2022

8/10 Good

Razel, chicago

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2022

8/10 Good

MICHAEL

Stayed 1 night in Apr 2022

10/10 Excellent

man, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too remote,no regular shuttle to city centre,very difficult to find a tricycle on road side, It is a perfect place to have wedding
Stayed 20 nights in Nov 2019

10/10 Excellent

Regie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

4/10 Poor

richard

Liked: Cleanliness, property conditions & facilities
The hotel is too remote and lacks outside facilities to walk or sit. In fact I was banned by an over zealous staff from walking on the track around the golf course There is no where for residents to stroll outside. The hotel has many restrictive rules and is not value for money.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Lourdnathan, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Claen n green not much mosquito big rooms many fruit trees
Stayed 2 nights in Jul 2019
Response from Espacio Verde on 17 Aug 2019
Hi Lourdnathan, Thank you for sharing your feedback about your stay with us. We truly appreciated your effort on sharing it. We're thankful to you for appreciating our place and facilities. Hope to see you back again soon. Cheers!

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Jhon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Its okay but not the 4.X/5 claimed.
Cons: Every time our group ordered our meals, they would forget at least 1 of the items we ordered. A few time they charged us extra. They were also often out of ingredients so we could never get everything our party of 4 wanted (e.g no Halo Halo, no crab, no certain fish, etc.). The shower glass only covered less than half the shower length and no sliding door so the floor outside the shower always got wet. Not much to do in the vicinity of the resort area unless you take a tricycle or other vehicle to the city center (~20p). Pros: The room was spacious and felt very homey. The beds were also very comfy. The pool was great and not too cold. There is rentable space if you need to bring a large group.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and quite place for an adventure and relaxation. The internet connection for other areas should be upgraded only for the valid guests.
Stayed 1 night in May 2019
Response from Espacio Verde on 10 May 2019
Hi, We are very grateful for sharing your feedback about your stay with us and we're truly happy for your appreciation of our place. Thank you for your suggestions too about our internet connection, we will discuss it with the management to address this matter. Once again, thank you and hoping to see you back again. Cheers!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Terrible service = went for a swim at their pool and asked for a towel was told they did not have any but will get one for me. Enjoyed a swim in their extra large pool area and after 1/2 hour decided to lay out b the pool. Asked again for a towel was told they did not have any. Decided to leave the pool area and return to our suite. Half way back to the room and a girl came running up to me with a towel, I told her it was too late and I had asked for one over 30 minutes ago. She just laughed and l told her that is was not funny and they have provided horrible service to a registered quest. Upon return to the suite the room key did not work had to call the front desk and had to wait for over 30 minutes for maintenance to come by to repair and reset the door lock. For a newer establishment you would think they would provide better service. Very nice hotel but terrible service!!
Stayed 1 night in Feb 2019
Response from Espacio Verde on 7 Mar 2019
Hi, Thank you very much for taking your time and for the effort of sharing your experience of staying with us. I sincerely apologize for the terrible experience that you had regarding with the service of our staffs from the pool area and the delay on the action for the maintenance on the door lock. We will look on this matter with sincerity and objectives to avoid the same incident to happen again. Once again, we are truly sorry for this unfortunate experience that you had and rest assured that we will work even harder to improve our service and provide only the best to our valued guests such yourself. Nonetheless, we are thankful for sharing your experience and also appreciating our place as a whole. We will take note of your feedback and use it to re-evaluate our service and assess issues regarding our staff behavior. Thank you very much and have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this place
we stayed for a quiet weekend. The villas are separate from the activities area. THe rooms are big,spacious. The amenities are good.we loved the abaca slippers, the good smelling toiletries, and the CBTL coffee and tea !!! They have a bathtub ! THe food is good, ranked 3rd in the vicinity! THe place is private enough. love this place, plan to go back .
Stayed 1 night in Feb 2019
Response from Espacio Verde on 5 Mar 2019
Hi, We really appreciate your time and effort on writing this review and we're truly grateful for your feedback about our place. We couldn't be more happy than knowing that we are able to a good place to stay for our valued guests. Thank you very much and hoping to see you back soon. Cheers!

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Roxas City
While the facilities are amazingly of international standards, what stood out are the staff. They are helpful, courteous, and warm.
Stayed 2 nights in Feb 2019
Response from Espacio Verde Resort on 28 Feb 2019
Hi Reynaldo, Thank you so much for sharing your experience about your stay with us. We truly appreciate your effort and time on writing this review and we are grateful for your appreciation of our place, services, and amenities. Hope to see you back here in your next visit in Roxas City. Once again, thank you and have a great day. Cheers!

10/10 Excellent

BruceD, Chipita Park, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW....as in WOW WOW WIN!!! THIS is a VERY well...manicured, quiet, friendly, & above all, sensually appealing villa-style hotel in the region of the Philippines that, honestly, does not get visited all that much...AS for me, I'll CERTAINLY be back...& staying a LOT longer than 3 days as I did this time!!! TOTALLY the kind of place that makes the memories...Unforgettable!
Stayed 3 nights in Nov 2018
Response from Espacio Verde on 30 Nov 2018
Hi Bruce, Greetings! Thank you very much for your time and effort on writing this review and we are really happy to learn that you had a great stay during your visit. We couldn't be more happy for your appreciation of our place and we are looking forward to have you here once again in your next visit. Cheers!

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Really nice, but had a sewage smell in the bathroom but the place was great.
Stayed 2 nights in Oct 2018
Response from Espacio Verde Team on 5 Nov 2018
Hi Ernest, Thank you very much for taking your time and effort on writing this review and we are truly grateful for having you here in our place. We are happy for your appreciation and your feedback as we believe that knowing the concerns of our guests is an important responsibility on our end. Rest assured that we will conduct necessary measures to fix the issue regarding with the sewage smell that you had experienced during your stay. And hoping to have you here back in our place in your next visit. Thank you and have a nice day!

10/10 Excellent

Eunice, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort in the city of Roxas City
There was nothing much to fault about this hotel. My partner and I were booked on a flight to Kalibo, but did not realised Boracay was still closed on our dates there. So we researched and found this resort in Roxas City about 2 hours away from Kalibo. The Reservations Manager, Frankie, responded to us promptly and quickly when asked how to get there from Kalibo. When we arrived early in Kalibo and got on a van earlier than expected, I sent an email to them again asking to be picked up at about 1230pm instead of the initial 1pm in Pueblo Terminal, he responded quickly again and to our pleasant surprise, the van was there at 1205pm when we arrived! Check in was super fast, the fastest I ever experienced! The room was extremely clean and well-kept. The whole resort surroundings was quiet and peaceful. Even when the pool area receives guests from the public over the weekend, it was not overly crowded and the music played was good. Food was good, and staff were all polite n not overly so. There were a few outstanding ones, and the restaurants serve great food too. It was truly a great place to get away for the weekend from busy Manila. We are so happy with the place that my partner and I are planning when to go back back next! Well done, Espacio Verde, you are truly a gem in the provinces of Philippines. I highly recommend the resort to anyone who wants to have a peaceful break from the city.
Stayed 2 nights in Oct 2018
Response from Espacio Verde Team on 28 Oct 2018
Hi Eunice, Greetings! Thank you very much for taking your time and effort to write a review about your stay in our place. We couldn't be more happy than knowing that you are happy with your stay and appreciated our place, the services and amenities. Our staffs will be seriously happy with your evaluation of our service. Here at Espacio, we value every suggestions and feedbacks of our guests and we are grateful for your comments and recommended suggestions to improve on our current service. Rest assured that we will discuss this with the management in order to improve our service and place even more. Thank you very much and we hope to see you back here. Cheers!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

John, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
The staff are friendly and accommodating, the rooms are extremely clean and comfortable. I highly recommend the Espacio Verde first class.
Stayed 1 night in Aug 2018
Response from Espacio Verde Team on 21 Aug 2018
Hi John, Greetings! We are thankful for your time and effort on writing this review. It is our great pleasure to have you here and we couldn't be more grateful than knowing that you appreciate our place, service, and amenities. Thank you very much and hoping to see you back here. Cheers!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Plenty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place in a somewhat remote location...
Lovely place in a somewhat out-of-the-way location -- truly a cut-above any other hotel or resort in the area.
Response from Espacio Verde on 27 Feb 2018
Hi Curtis, Thank you very much for your time and effort on writing this review and we are glad for your appreciation of our place. It was our great pleasure to have you as our guests and we're looking forward to have you here again in you next visit. Thank you!

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful and elegant hotel,
Espacio Verde is beautiful, elegant and quiet, clean, very comfortable bed and service was excellent. We would definitely stay at this resort again.
Response from Espacio Verde on 23 Feb 2018
Hi, Thank you very much for writing this review, we truly appreciate it. It is our great pleasure to have you here and we are truly honor that you appreciated our places as well as our facilities, amenities and services. Our team couldn't be more happy than having our guests have the best experience while visiting Roxas City. Thank you very much and we are looking forward to have you here once again in your next visit. Cheers!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first choice for future trips to Roxas City.
Great place to stay and relax if not for the occasional loud and irritating sound from loudspeakers coming from the community outside the resort/hotel. It appears that management can not do anything to stop or control the events outside the resort area.
Stayed 1 night in Jan 2018
Response from Espacio Verde Resort, Front Office Team on 1 Feb 2018
Hi, Thank you very much for your time and effort on writing this review. We are truly delightful to know that we are your first choice for your future trips in Roxas City; and for appreciating our place. In regards with the loudspeakers in the community outside the premises, this circumstances are quite outside of our control, however we will work on ways and talk with the rightful authorities for any possibilities to minimize this kind of incidence. Once again, thank you very much and we are looking forward to have you here in your next visit.

6/10 Okay

kamal, sunnyvale, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but...
1. Location is in the middle of nowhere 2. The air conditioner is placed directly facing the bed. It blasts cold air on you. If you shut it, it is too hot to sleep, if left on , it is cold air blasts you...I had 4 sleepless nights 3. I complained to the front desk...they said the Manager will get back to you. Nobody did. After the 3rd sleepless I went looking for the manager. Nice guy, came to the room and made ineffective adjustments which did not solve the issue. He did not offer to change my room. Or offer any other form of token compensation...or offer to waive my early check in charge......but did say sorry....he did say that other guests have complained about this too.
Stayed 4 nights in Sep 2017
Response from Espacio Verde Team on 1 Oct 2017
Dear Mr. Kamal, Greetings from Espacio Verde Resort! We would like apologize for the inconvenience that you experienced although we are also glad to have you here at our place. In regards with the following: 1. We are located few km from the city in order to provide a peaceful environment for our guests and we also have shuttle service that could assist you for travel matters. 2. The air condition could be easily adjusted to your convenient temperature, but we apologized for some delays on our part. We are committed to provide the best service and accommodation that we could offer and rest assured that we will keep in mind and value your feedback in order for us to improve our services. 3. For your room types, our front desk tour you around the villas and let you choose which room would you prefer (based on the room type you'd booked on Expedia). We are actually glad that you extended your stay for another 3 nights and we had offered a discount on your accommodation as a compensation for the inconveniences for your first 3 nights. We are thankful for your effort and time on writing this review as we believe that this will help us evaluate our services, facilities, and amenities as a matter to address with. Nonetheless, it was our great pleasure to have you here at our place. Thank you and have a nice day!

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!!!very friendly and accommodating staffs; very clean facilities; very good place to relax.
Stayed 1 night in Jul 2017
Hi Ms. Evelyn, Greetings from Espacio Verde Resort! Thank you for sharing your experience of staying with us. It is our utmost pleasure to provide excellent service, clean facilities, and relaxing sanctuary to our guests such as you. We hope to have you here at Espacio Verde Resort whenever you're back here at Roxas City. Once again, thank you and God bless!

10/10 Excellent

JOHN RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay at the hotel because it was big, clean and relaxing.... very nice place
Stayed 2 nights in Jun 2017
Hi Mr. John Ronald, Greetings from Espacio Verde Resort! We are delighted with your simply thoughtful and positive reviews about our place. We truly appreciate your feedback and glad that you had enjoyed your stay with us. We hope to see you back at Espacio Verde Resort in the near future. Thank you and God bless!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Espaco Verde
The staff was so nice and accommodating. The location of the hotel was back so you can't hear the traffic of the main road. The hotel has a spa and exercise room under construction which will be great to use when we come back to the hotel.
Hi Ms. Sharon, We are delighted with your visit and happy that we are able to provide a peaceful sanctuary for you. We highly appreciate your feedback with our staffs and services. Rest assured that we will continue our dedication and commitment on providing excellent services, facilities, and amenities for our valued guests such as you. Once again, thank you and we are looking forward to have you here at Espacio Verde Resort in your next visit in Roxas.

8/10 Good

Aleden, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and comfortable
Aside from miscommunication between staffs regarding airport pick up (failed to pick us up) and a big heavy tile dropping onto my foot from a loose fitting bathtub tile, the service by staff members are very good and the room otherwise is the biggest room I've ever seen compared to many other 4 or 5 stars hotel I've been. Aside from the initial mishaps, overall the our stay was pleasant. I would still come back.
Response from Guest Relation Officer on 5 Apr 2017
Hi, Thank you for sharing your experience at Espacio Verde Resort. We are glad that your overall stay was pleasant and we apologized for the inconvenience that happened during your visit. Nonetheless, it is our utmost pleasure to have you back at Espacio Verde. Once again, thank you and have a nice day!

10/10 Excellent

James, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort
Five Star Resort. I had my own transportation so no problem going places. Not close to Downtown or Beaches.
Response from General Manager on 8 Mar 2017
Hi James, Thank you for your positive feed backs and sharing your experience at Espacio Verde Resort. We are really glad that you had enjoyed your stay. Once again, thank you and we hope to see you back here at Espacio Verde soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended. Relaxing with lovely rooms
The hotel was wonderful. The staff were always helpful, the rooms were very clean with beautiful decor, the scenery and swimming were great too. A great stay and was more than happy with the price. Fun novelty for kids of seeing the frogs come out at night
Response from General Manager on 3 Jan 2017
Thank you for your positive feedback and we are glad that you had enjoyed your stay at Espacio Verde. We'll look forward to have you here once again in the next future.

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location; closet to the airport. The staff was very helpful and accommodating. Great value. My only issues were that the electricity and wifi kept going out due to a storm which was very frustrating; not the hotel fault. The cost of the shuttle van is very expensive if you want to leave the property. Definitely felt taken advantage of for the prices they charged; almost NYC cab fares which was a bit disappointing. The bright side is that the hotel is very comfortable and by far the best on the island. As a Western traveler, this is a great choice as it has all the modern day comforts. Also, the staff is very helpful and warm. The food is pretty good.
Response from General Manager on 30 Nov 2016
Hi, thank you and we highly appreciate your feed backs. We are glad that you had enjoyed your stay with us and rest assured that we will keep on working hard in order to provide better services and accommodations to our valued guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Awesome Place
Maybe there should be a pool just for adults and a nice jacuzzi spa also just for adults. But great for families which that is who I brought. I would like to see a golf cart for seniors, like one of my family members.
Response from Espacio Verde Resort on 7 Nov 2016
Hi, thank you for the kind review as well as for your suggestions. Rest assured that we are listening and open to the suggestions of our valued guests in order to provide the best and satisfying accommodations and services.

10/10 Excellent

Bahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Bahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
da migliorare ancora
ha una bella panoramica e spaziosa camera solo che il prezzo non è cosi buona come gli altri hotel. troppo caro il prezzo e non è il valore. La colazione bisogna migliorare che fa schifo senza quasi niente... l’aqua del bagno ha il colore che non tanto buona e il dryer di capelli non funziona.
Stayed 1 night in Dec 2018