Vind je ideale hotel in Russell

'The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service'

'We were very happy staying here. From the welcoming we received, to the time we left two days later, we enjoyed our stay. We will definitely stay again if we ever make it back that way. The bed was really comfortable, the internet fast, the coffee great, the fridge/freezer worked fantastic and the extra little touches made it a happy stay. Being just right out of town, yet back from the road just enough to feel peaceful and secluded, we swung on the porch swing in the evenings and watched the...

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'When checking in the desk staff was incredibly friendly and helpful. Lobby and room smelled clean and everything was in good condition. '

'Breakfast was great. The room was clean well prepared.'

'Inspite of that We checked in late, they did not clean our bedroom upon arrival, there were hairs all over the bathroom sink, dirty toilet seat, brown-looking stained sheets and the carpet was visibly not vaccumed , it was a very disappointing experience. We called front desk for a refund but they gave us another room upstairs that was more decent . '

'Was not shown before booking the age of check in and arrived and was not able to stay there'

'First room. I or the desk person had no idea on how to operate the tv in the room or what app to use to watch tv. 2nd room. Toilet was not bolted to the floor. Hair in the tub and sink. No phone cord connected. The tv got 6 channels all of them 1 hour behind actual time. No new channels all old ones. So much noise sounded like a gym in the hallway, i had to yell at the people out there. ice machine on 2nd floor did not work. No bathroom exhaust fan. Tv remote had no battery cover. The experience...

'Clean and staff were so nice '

'I didn’t see a free breakfast. I did see free coffee. For the neighborhood it’s in, it was excellent.The price probably keeps the rif-raf out. The pool was nice and clean,so were the rooms. We enjoyed it very much.'

'Yes '

'Everything was ok'

'The property is lovely, the staff is top tier, Special thanks to Ms. Ricky for her amazing support and commitment to customer service. She was so helpful as it was my first of many stays in KY.'

'Great last minute stay!'