While the caravan was clean and tidy when we arrived, the freezer was full of food and other items: various children's ices; a large bag of ice cubes; a half-used pack of 10 burgers; and a half-used pack of potato slices. There was no space for our own items. Apparently the owners normally leave ices for hirers to have, and their son had been staying and left the other items in case the next hirers would find them useful. I don't know anyone who would want to eat someone else's opened food items.
There was no rubbish bin in the kitchen/lounge area, only a recycling bin in a cupboard. We made do with a bin from the en-suite. There were no instructions about what to do with rubbish/recycling. After ringing the owner, we found the compound but discovered that our recycling efforts were wasted, as all bins were just for general rubbish. In today's climate this isn't good enough.
The main disappointment was that despite having checked before booking that there was WiFi (the owner informed me he had a 'dongle' because of the poor coverage on the site) in fact if we wanted to get online we would have to go and stand outside the reception building, or visit somewhere with free WiFi. I don't see why I should have to use my phone's costly data allowance, when I had made sure of WiFi availability before booking. My son especially needs coverage a lot of the time for his employment. I was told that a previous hirer must have taken the item but the owner could not get anyone to "fess up". If he knew about the lack, why had he not quickly bought a new one and had it added to his account? Or he could have suggested that I could do this and be re-imbursed. My husband died earlier this year and I had taken his iPad with me, planning to get my son to help me to convert it to my own use, but this was not to be. It was just a big disappointment which soured somewhat the start of our holiday.
The Television was virtually unwatchable a lot of the time, with the picture breaking up into tiny pixels, and the sound becoming a mix of crackles and muffled noises. Luckily the weather was good each day so we weren't indoors a lot of the time, but relaxing in the evenings would have been more enjoyable if we'd known we could tune in to our favourite shows.
It was a shame that these several niggles detracted from what could have been a really good week.