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Beoordelingen van Crystal Inn Hotel & Suites Salt Lake City

3 out of 5
Crystal Inn Hotel & Suites Salt Lake City
230 W 500 S, Salt Lake City, UT

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 1852 van 2782 beoordelingen" "
Gastenscore: 8 - Goed. 626 van 2782 beoordelingen" "
Gastenscore: 6 - Redelijk. 188 van 2782 beoordelingen" "
Gastenscore: 4 - Matig. 79 van 2782 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 37 van 2782 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jürgen, Andelst

Positief: Voorzieningen
If you stay here ask for room service. If not requested you don’t get cleaning
9 nachten verbleven in maart 2024
Reactie van Lana op 2 apr 2024
Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again soon.

8/10 – Goed

Heidi

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader voor een verblijf in Salt Lake City!
Hele ruime kamer met dubbele lavabo. Zeer uitgebreid en verzorgd ontbijt.
1 nacht verbleven in juli 2023
Reactie van Alyssa C. op 8 aug 2023
We are very happy to hear that you enjoyed your room and our delicious breakfast! Thank you for staying with us and we hope to have you with us again in the future.

10/10 – Uitstekend

Jürgen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel mooie ruime kamer. Lekker ontbijt met spek. Heel gevarieerd. Vriendelijke oudere man bij aankomst. Goed gelegen en op wandelafstand van alles.
2 nachten verbleven in juli 2023
Reactie van Alyssa C. op 4 aug 2023
We are happy to hear that you enjoyed our hotel and everything it has to offer! We hope to have you stay with us again on your next visit to Salt Lake City.

10/10 – Uitstekend

Austin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff.
2 nachten verbleven in april 2024
Reactie van Assistant General Manager op 1 mei 2024
Thank you for your feedback! We love what we do here and enjoy being able to share that with our guests. We hope to welcome you back soon!

10/10 – Uitstekend

Javier

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great and indoor pool was a hit
3 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 1 mei 2024
We are glad that you enjoyed our staff and our indoor pool! Thank you for staying with us and we hope to see you on your next visit to Salt Lake City.

8/10 – Goed

Cassandra

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, awesome pool(open late), security guard on site. Only concern was front desk said they needed a card on file for incidentals- when I handed th front desk person my card they ran a $50 charge. When I asked they said "oh that's our deposit".
2 nachten verbleven in april 2024
Reactie van Assistant General Manager op 1 mei 2024
Thank you for your feedback. We apologize for any confusion. Our Hotel Deposit is a 50 authorization for incidentals. We release it when you check out. Depending on your bank, the hold should go back to your card within 5-7 business days.

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We always stay here. No complaints. Great free full breakfast.
1 nacht verbleven in april 2024
Reactie van Alyssa C. op 1 mei 2024
Thank you for continuing to stay with us when you come to visit Salt Lake City. We look forward to welcoming you again soon!

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe
1 nacht verbleven in april 2024
Reactie van Alyssa C. op 1 mei 2024
Thank you for your feedback! We strive for a safe and clean hotel experience for all of our guests. We hope to welcome you again soon!

10/10 – Uitstekend

Brian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast is very good, lots of selections to choose from. Room is nice, bed is comfortable. Pool is big and the hot tub is good size. The only issue with the hot tub is the water could be a little bit warmer, But it was still nice. I will be staying there again next month.
3 nachten verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed the pool and the breakfast. We hope to see you again soon.

10/10 – Uitstekend

Ivan, Ridegefield Park

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
EXCELENT
2 nachten verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Kara, Salt Lake City

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love this hotel.
1 nacht verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Emma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly. Room was clean and spacious. Complimentary breakfast had an impressive selection.
1 nacht verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your room and the breakfast. We hope to see you again soon

8/10 – Goed

STEVEN

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older hotel in good condition. Reasonably quiet. Comfortable bed and pillow.
1 nacht verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon

10/10 – Uitstekend

Farrell

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Receptionist we’re really respectful and their service was 100 percent
2 nachten verbleven in april 2024

10/10 – Uitstekend

Noreen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Quiet! Breakfast was great. Homeless people hanging out in front of McDonald’s next door. Otherwise, fine.
3 nachten verbleven in april 2024
Reactie van Lana op 23 apr 2024
Thank you for your feedback. We pleased that you enjoyed your stay. We pride ourselves on a well maintained, clean and safe property. We appreciate your comments about the homelessness. We do have 24/7 security at the hotel and our hotel property. They are retired Salt Lake City Police Officers. Being in a metropolitan area, you will find the homelessness concerns you may encounter in any comparable city.

10/10 – Uitstekend

Leslie

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable stay and the complimentary breakfast was very good!
1 nacht verbleven in april 2024
Reactie van Lana op 22 apr 2024
Thank you for your review. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Johnette

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, good shuttle service top notch service.
3 nachten verbleven in april 2024
Reactie van Lana op 22 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older property but well updated. Very comfortable bed. Best bath towels ever in a hotel.
1 nacht verbleven in april 2024
Reactie van Lana op 18 apr 2024
Thank you for your feedback. We are glad you enjoyed the bed and the towels. We hope to see you again soon.

10/10 – Uitstekend

Fernando

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service
1 nacht verbleven in maart 2024
Reactie van Lana op 18 apr 2024
Thank you for your review. We are so glad the staff treated you well. We hope to see you again soon.

10/10 – Uitstekend

Fernando

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service
4 nachten verbleven in april 2024
Reactie van Lana op 17 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Natallia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I got this hotel with a good discount; if I would pay full price (300$ per night) I don’t think I would be that happy ;) But for the price I paid it was perfect! Convenient location, very spacious room, good breakfast and SAUNA!
1 nacht verbleven in april 2024
Reactie van Lana op 17 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. Our rates fluctuate depending on the demand. If there are special events going on and it is very busy our rates are higher. But they are not usually near 300. We are glad you got a discount. We hope to see you again soon.

10/10 – Uitstekend

RONALD

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is always pleasant and helpful! The airport shuttle is a great feature
1 nacht verbleven in april 2024
Reactie van Lana op 17 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Above and beyond at front desk check in.
1 nacht verbleven in april 2024
Reactie van Ben B op 16 apr 2024
Thank you for the positive review. We are happy you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

BECKY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient, Clean, Complimentary Breakfast!
3 nachten verbleven in april 2024
Reactie van Lana op 16 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Natalie

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!
1 nacht verbleven in april 2024
Reactie van Lana op 16 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Julie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well maintained and updated motel. Easy access from freeway and to get just about anywhere. Pool and hot tub look inviting, however I haven't had the chance to use them yet due to surgeries. Their king, jetted tub suite if very nice and roomy. The tub is awesome, just wish they had some bars so short people like me could get in and out of it a little easier😁
2 nachten verbleven in maart 2024
Reactie van Lana op 15 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your room. We hope to see you again soon.

8/10 – Goed

Julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff at the front desk. The room and facility were clean and well maintained. Free parking was a nice amenity. The room rate appears to be below average, which made my stay all the more pleasant. The location on the “west side” of the downtown core has always been considered a bit seedy and there are some unhoused folks, but I never felt unsafe. Traffic noise was noticeable though not unbearable.
2 nachten verbleven in april 2024
Reactie van Lana op 15 apr 2024
Thank you for your feedback. We are pleased that you felt the hotel was clean and the staff treated you well. We hope to see you again soon.

6/10 – Redelijk

Sara

Reisde met een groep, Reisde met familie
Positief: Personeel en service
Lobby feels very dark. Hotel is dated. Microwave in room did not work. Dust on few furniture items in the room. Breakfast was pretty much your less than average hotel scrambled eggs, pancakes, bagels, bowl of yogurt, etc. Fellow traveler had incident being hit by rock thrown through window by someone. Many jokes were made about how we were staying at Crystal Meth Inn. Would not choose to stay here again.
2 nachten verbleven in april 2024
Reactie van Lana op 15 apr 2024
Thank you for your feedback. We did remodel our rooms with new carpet, Flooring, and furniture about 2 years ago. We are sorry it was not to your liking. We do not allow drugs or anything like that in our hotel. We pride ourselves on a well maintained, clean and safe property. We do have 24/7 security at the hotel and our hotel property. They are retired Salt Lake City Police Officers. I apologize that breakfast didn't meet your expectations. We try and provide a good variety.

10/10 – Uitstekend

Karl

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Desk staff very friendly.
1 nacht verbleven in april 2024
Reactie van Scott M. (Guest Service Supervisor) op 15 apr 2024
Thank you for your review! I'm glad to hear you enjoyed our customer service. We appreciate your patronage.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice place to get away without leaving town. My wife and I get the hot tub suite and enjoy not being bothered.
1 nacht verbleven in april 2024
Reactie van Scott M. (Guest Service Supervisor) op 15 apr 2024
Thank you for your review! I'm glad to hear you enjoyed our jetted tub suite. We appreciate your patronage and hope to see you again soon.

8/10 – Goed

Kevin, Estes Park

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
good stay. construction and multiple unhoused individuals were somewhat concerning.
3 nachten verbleven in april 2024
Reactie van Assistant General Manager op 10 apr 2024
Thank you for taking the time to leave us your feedback. We are happy to hear that it was a good stay overall. As for the unhoused individuals, we try our best to keep a safe property with video surveillance and security. We hope this will not deter you from choosing us for your next stay.

8/10 – Goed

Stephanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was good overall but the rooms could be updated. Great service and breakfast. Area seems a little unsafe and dirty.
1 nacht verbleven in april 2024
Reactie van Lana op 9 apr 2024
Thank you for your feedback. We are glad you enjoyed your stay. We did remodel our rooms with new carpet, Flooring, and furniture about 2 years ago. We are sorry it was not to your liking. We hope you will give us another chance.

8/10 – Goed

Nikhil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff in a nice hotel
2 nachten verbleven in april 2024
Reactie van Lana op 5 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was extremely friendly and professional.
1 nacht verbleven in maart 2024
Reactie van Lana op 4 apr 2024
Thank you for your review. We appreciate your business. We hope to see you again soon.

6/10 – Redelijk

Liva

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Refrigerator in room not at holding temperature; no safe in room; jetted tub and standard tub in lavatory drained very slowly. Otherwise room was clean, comfortable, attractive, pool and jacuzzi were clean and operational, staff were pleasant and responsive. Good stay!
2 nachten verbleven in maart 2024
Reactie van Lana op 4 apr 2024
Thank you for letting us know about your stay. We are sorry you had issues with the refrigerator and the drain. We will look into this and get them fixed. We hope you will stay with us again.

10/10 – Uitstekend

4G Architecture

4 nachten verbleven in maart 2024
Reactie van Lana op 26 apr 2024
That you for your rating. We are pleased you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Tiegan

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Lana op 4 apr 2024
Thank you for your rating. We appreciate your business. We hope to see you again soon.

8/10 – Goed

Joy

1 nacht verbleven in april 2024
Reactie van Lana op 23 apr 2024
Thank you for your rating. We are glad you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Robin, Dubuque

1 nacht verbleven in april 2024
Reactie van Ben B op 22 apr 2024
Thank you for the positive review. We are happy you enjoyed your stay. We hope to see you another time soon.

10/10 – Uitstekend

Lynette

1 nacht verbleven in april 2024
Reactie van Lana op 22 apr 2024
Thank you for your rating. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Carey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Scott M. (Guest Service Supervisor) op 3 apr 2024
Thank you for your rating! We appreciate your business.

8/10 – Goed

Dulcy, Palmyra

Reisde met partner
Positief: Netheid, voorzieningen
A bit outdated property but, overall pleasant
1 nacht verbleven in maart 2024
Reactie van Lana op 2 apr 2024
Thank you for your feedback. We did just do new carpet, furniture, and flooring in all of our rooms. We are sorry it is not to your liking. We appreciate your business. We hope to see you again soon.

10/10 – Uitstekend

Jodi

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was near this place called HallPass to eat which gives you unique dining experience. Just blocks away from the Delta Center and there is lots to see and do in the downtown area.
1 nacht verbleven in maart 2024
Reactie van Lana op 2 apr 2024
Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Sylvia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank You
1 nacht verbleven in maart 2024
Reactie van Scott M. (Guest Service Supervisor) op 31 mrt 2024
Thank you for your review! We appreciate your patronage.

10/10 – Uitstekend

Evelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast!
2 nachten verbleven in maart 2024
Reactie van Lana op 29 mrt 2024
Thank you for your rating. We appreciate your business. We hope to see you again soon.

10/10 – Uitstekend

Laimutis

Great service
3 nachten verbleven in maart 2024
Reactie van Lana op 29 mrt 2024
Thank you for your rating. We appreciate your business. We hope to see you again soon.

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, very accommodating. Nice exercise room w/ dry sauna. Breakfast was excellent!
2 nachten verbleven in maart 2024
Reactie van Lana op 29 mrt 2024
Thank you for your review. We appreciate your business. We hope to see you again soon.

6/10 – Redelijk

Eric

3 nachten verbleven in maart 2024
Reactie van Lana op 18 apr 2024
We would like to know more about your stay to improve. We hope you will contact us directly.

8/10 – Goed

Jonathon

1 nacht verbleven in maart 2024
Reactie van Lana op 17 apr 2024
Thank you for your rating. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Kevin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff, very friendly. Very good value in relation to other properties nearby.
4 nachten verbleven in maart 2024
Reactie van Lana op 28 mrt 2024
Thank you for your review. We are pleased that you enjoyed your stay. We hope to see you again soon.