6/10 – Redelijk
Justin
Reisde met familie en kleine kinderen
24 jul 2025
Positief: Netheid
Negatief: Personeel en service
The front desk was slow checking us in. The lobby was nice and cool but when we got to the third floor it was hot. Our room was probably 90 degrees when we got there. It took 6-7 hours to cool the room down enough to sleep. I went down to get a snack for my son and the lady at the front desk couldn't figure out how to sign in and said "come back in 30 minutes". I then asked her for towels (since the room only had 1 in it), regular coffee (since there was only decaf in the room) and body wash (since the bottle in the shower was empty. She wrote everything down and said she would have someone bring it up to the room. Nobody ever came so I went back down to the desk hoping to find someone else to help me. A different lady was there and she was able to sell me a snack and I asked her for the supplies. She went around the corner and grabbed everything in less than a minute. The original lady showed up and grabbed her list that she wrote for me an hour earlier and said she forgot. When I got back to the room, we went to make the bed on the pull out sofa and there were no sheets for it. We called down and they said they'd bring it up. Thirty minutes passed so I went to the front desk to get them myself. All little things that normally wouldn't bother me individually but since they all happened in such a short time, I was really irritated. Don't think I'll be staying here again.
Justin
1 nacht verbleven in juli 2025