Dear Guest,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager

Dear Guest,Thank you for your glowing review! We're delighted to hear that you had a fantastic experience with us. We appreciate your support and look forward to welcoming you back soon!Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the parking availability, room odor, and heater functionality. Your feedback is invaluable, and we'll address these issues promptly to ensure a more comfortable stay for our guests in the future. We hope to have the opportunity to welcome you back and exceed your expectations.Sincerely, Hotel Manager

Dear Guest,We apologize for the unsettling experience you had during your stay. Your safety and comfort are our utmost priorities, and we regret that we did not meet your expectations. We take your feedback seriously and will investigate the concerns you raised to ensure a safer and more comfortable environment for all our guests. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact us directly.Sincerely, Hotel Manager

Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a flawless experience during your stay with us. If there's anything we can do to maintain this level of excellence or to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive rating! We're glad to see you had a satisfactory experience with us. If you have any specific feedback or suggestions for improvement, please feel free to share. We value your input and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

Dear Guest,Thanks for your review! We are glad to know that your stay was good. If there is anything else we can improve for your next visit, please don't hesitate to let us know. We hope to welcome you again soon.Sincerely, Hotel Manager

Dear Guest,We're sorry to see your rating, and we would like to understand more about your experience to address any issues you encountered. If you could provide additional details or feedback, we would greatly appreciate it. Our goal is to ensure all our guests have a comfortable and enjoyable stay, and we apologize if we fell short of meeting your expectations.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the mattress comfortable, but we apologize for the issues you encountered with the pillows, towels, and breakfast offerings. We'll address these concerns promptly to ensure improvements. We're also sorry for the inconvenience regarding the pool and jacuzzi being out of service. Your comments about the staff's friendliness will be addressed with our team. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you had a good stay overall and found the hotel to be clean. We apologize for the inconvenience caused by the noise from a neighboring room. We'll look into ways to address soundproofing to ensure a more peaceful experience for our guests. We appreciate your input and hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another memorable stay in the future.Sincerely, Hotel Manager

Dear ERIK,Thank you for your feedback and rating! We're glad to hear that you found our staff friendly and your room spacious. We appreciate your suggestion regarding adding a desk/reading lamp for a more comfortable lighting option, and we'll certainly take that into consideration for future improvements. We're pleased that overall you had a pleasant stay, and we hope to have the opportunity to welcome you back for another enjoyable experience in the future!Sincerely, Hotel Manager

Dear Guest,Thank you for your review and for choosing to stay with us. We appreciate your feedback regarding the presence of homeless individuals in the area. While we strive to provide a safe and comfortable environment for all our guests, we understand that external factors may impact your experience. We will continue to monitor the situation and work with local authorities to ensure the safety and well-being of our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there are any specific areas where we can improve, please feel free to let us know. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we apologize for any shortcomings during your stay. If you'd like to discuss your concerns further or provide specific feedback, please feel free to reach out to us directly. We appreciate your feedback and hope to have the opportunity to improve and regain your trust in the future.Sincerely, Hotel Manager

Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will promptly address the issues mentioned with our maintenance team to ensure they are resolved. We strive to provide a comfortable experience for all our guests and regret falling short in this instance. If you decide to give us another chance, we would be grateful for the opportunity to exceed your expectations.Sincerely, Hotel Manager

Dear Guest,Thank you for your review on Expedia. We're glad to hear that you found our mattress excellent during your stay. Your feedback is valuable to us, and we will strive to maintain the quality of our accommodations. If there's anything else we can improve upon to make your next visit even better, please let us know. We hope to welcome you back soon.Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for the subpar experience you had at our hotel. Your feedback is invaluable, and we are addressing the issues you mentioned with our team immediately. This is not reflective of our usual standards, and we would appreciate the opportunity to make this right. Please reach out to us directly so we can discuss your experience further.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback on Expedia. We understand that value for money is important, and we're sorry to hear that your experience did not fully meet your expectations. Your comments are valuable to us, and we will use them to improve our offerings. If there's anything specific you believe we can do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for the disappointing experience you had during your stay. Providing excellent service is a top priority for us, and we regret that our staff did not meet your expectations. Your feedback is invaluable, and we will address this issue with our team to ensure improvements are made. If there are any specific concerns you would like to discuss further, please do not hesitate to reach out to us directly. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. We would greatly appreciate it if you could provide us with more details regarding your concerns so that we can address them promptly and ensure a better experience for our guests in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our utmost priority, and we're delighted that you enjoyed your time at our hotel. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future!Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. It is disheartening to hear that our staff did not provide the level of service we strive for and that there was an issue with the toilet in your room. This is not indicative of the high standards we aim to uphold. We have addressed these issues with our team to ensure they are properly addressed and do not recur in the future. Sincerely, Hotel Manager

Dear Guest,Thank you for your wonderful review! We're delighted to hear that you loved our comfortable bed and had such a great night's sleep during your stay. Your satisfaction is our top priority, and we're thrilled that everything met your expectations. We hope to have the pleasure of welcoming you back for another restful stay soon!Sincerely, Hotel Manager

Dear Guest,We're sorry to hear about your experience. If you could provide more details about what went wrong, we'd appreciate the opportunity to address your concerns and improve our services. Your feedback is valuable to us, and we strive to ensure all our guests have a pleasant stay. Please feel free to reach out to us directly to discuss your experience further.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback. We're glad you found aspects of your stay enjoyable. We apologize for any shortcomings you experienced and appreciate your insights, which will help us enhance our services. We hope to welcome you back for a more satisfying experience in the future.Sincerely, Hotel Manager

Dear Guest,We are happy to know that your experience was good in hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well.Sincerely,Hotel Manager

Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

Dear Weston,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your positive experience with us on Expedia. We're delighted to hear that you found our staff to be friendly. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

Dear Matthew,We apologize for the inconvenience caused by the presence of roaches during your stay. Ensuring a comfortable and pest-free environment for our guests is a top priority, and we take reports of pest sightings very seriously. Our pest control team will be notified immediately to address the issue and implement necessary measures to prevent a recurrence. Please accept our sincere apologies for any discomfort this may have caused. However, please note that we have a vigorous pest control program and make sure that there are no bugs, roaches or any other pests in our rooms.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and found our location convenient for accessing the Ski Bus to Big Cottonwood. We appreciate your recommendation and look forward to welcoming you back in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your glowing review! We're delighted to hear that our customer service team provided you with friendly and attentive service. Guest satisfaction is our top priority, and we're thrilled that we could meet your expectations. We look forward to hosting you again soon.Sincerely, Hotel Manager

Dear Guest,Thank you for your review. We're glad to hear that you found our hotel clean and equipped with the basic amenities you needed. We aim to offer great value for our guests, and we're pleased that you found the price to be favorable. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found your room clean and our staff accommodating. We apologize for the disappointment regarding the breakfast offerings. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We hope to have the opportunity to welcome you back for an even better experience.Sincerely, Hotel Manager

Dear Robyn,Thank you for your feedback! We're glad to hear that you found the manager nice and friendly. Providing excellent service is important to us, and we're pleased that you had a positive interaction with our manager. If there's anything specific you think we could improve to earn a higher rating next time, please let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience in the future!Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your feedback with us. We're deeply sorry to hear that you found our staff to be rude during your stay. Providing excellent customer service is a top priority for us, and we sincerely apologize for any interactions that fell short of our usual standards. Your comments will be addressed with our team to ensure that we uphold our commitment to friendly and courteous service. Sincerely, Hotel Manager

Dear Rigoberto,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

Dear Gary,We apologize for the issues you encountered during your stay. Your feedback regarding the breakfast, the lack of tissue, and the discomfort caused by the bed frame is concerning, and we regret any inconvenience or discomfort you experienced. Please know that we take your comments seriously and will address these issues promptly to ensure they are resolved. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback. We're disappointed to hear about your experience regarding customer service and cleanliness. Please accept our sincerest apologies for any shortcomings you encountered during your stay. Your feedback is invaluable to us, and we will address these issues to ensure they are rectified.Sincerely, Hotel Manager

Dear Guest,Thank you for your excellent rating! We're delighted to hear that you had a fantastic experience during your stay with us. If you have any additional feedback or if there's anything specific you enjoyed about your time at our hotel, please feel free to share. We hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager

Dear Guest, Thank you for posting your candid review. We are very sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable. We have informed our staff to look into this issue and make sure such incidence does not happen again. We will surely work on improving the environment, so next time you visit us, you really have a comfortable stay. Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced due to the noise during your stay. Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that we fell short of meeting your expectations in this regard. Your comments will be carefully reviewed with our team to address any underlying issues and take appropriate measures to minimize noise disturbances in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had an excellent experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific you enjoyed or any feedback you'd like to share, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

Dear Guest,Thank you for your perfect 10 out of 10 rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. We appreciate your kind feedback and look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

Dear Ashlee,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Ashlee,We apologize for any inconvenience caused by our housekeeping team entering your room without your response. Your comfort and privacy are important to us, and we will address this issue with our staff to ensure that proper procedures are followed in the future. Regarding the stains on the sheets and the retention of your deposit, we take cleanliness and guest satisfaction seriously. We will investigate the matter further and take appropriate action to ensure that our standards are upheld. We apologize for any disappointment this may have caused.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered with the refrigerator, water issue, and the inaccurate estimate provided. This is not the level of service we aim to provide, and we appreciate your understanding. Your feedback is crucial, and we will address these issues promptly to ensure a more comfortable experience for our guests.Sincerely, Hotel Manager

Dear Guest,We are deeply sorry for the unacceptable experience you had during your stay. The issues you encountered with the TV, cleanliness, amenities, and staff behavior are completely against our standards. We take this matter very seriously, and we sincerely apologize for the distress caused. Your feedback will be thoroughly investigated, and appropriate action will be taken. We appreciate your patience and understanding. Please be assured that this is not reflective of our usual service, and we will take steps to ensure such incidents do not occur in the future.Sincerely, Hotel Manager