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Beoordelingen van The Cliffemount Hotel

3 out of 5
The Cliffemount Hotel
Bank Top Lane, Runswick Bay, Saltburn-by-the-Sea, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 34 van 70 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 70 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 70 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 70 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 70 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Anon, London

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The View is the best thing about this Hotel.
This Hotel could do with a serious upgrade. We would not have stayed longer in the room we had if it had been for more than one night. When we arrived and saw the view it was great, but then it went downhill. The en suite was not good at all, and the dinning room more like a canteen. After 17 days away staying at 12 different places, this was most disappointing. I will say no more.
1 nacht verbleven in september 2017

8/10 – Goed

Steve, Berkshire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great views, convenient location
Great views, staff helpful and friendly, food good and good value. Would happily go again

8/10 – Goed

John, Peak District

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful cliff top views
Attentive staff. Gave us a birthday card and cared for our dog. Bus to Whitby or Loftus every half hour stoppingat all villagesinbetwee

8/10 – Goed

Roger, Harrogate, North Yorkshire

Positief: Netheid, personeel en service en comfort kamer
The Excellent, the Good and the Average
The Excellent were the staff, room décor and comfort, and food. The Good were the general facilities but overall, the hotel in places is looking tired. The Average were room facilities eg, no toilet brush, shower head not functioning properly. mirror set too high at dressing table and no light here either. We would go back there because of the staff, food and fantastic location and despite some of the negative comments above, we enjoyed our one night stay.

10/10 – Uitstekend

Debs, lancashire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel.
Loved every min ! Lovely hotel ! Clean ! Very friendly welcoming staff. A free upgrade ....bonus ! Beautiful surrounding area ....will be back.

10/10 – Uitstekend

Nick, Reading

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An overnight stop in a tour of the area
We received a warm welcome and friendly contact from all the staff we came into contact with. The room was clean and all equipment in the room was in good condition. There was limited space in the room. The bathroom was well appointed and spacious and the bath, shower, basin and toilet were all in good condition and looked relatively new. There was limited towel rail space and nowhere to put wash bags except on the floor.

10/10 – Uitstekend

Steve, Yorkshire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boutique hotel looking out over bay
Hotel recently redecorated to high standard with boutique-style rooms with balcony overlooking bay. Great staff, easy check-in and out. Fab duvet, nice breakfast and superb shower. Highly recommended!

8/10 – Goed

Mike, Addlestone

Positief: Netheid, personeel en service en comfort kamer
Panoramic View
Stayed for one night during a mini UK tour and what a little gem. Big thanks to Shane the manager who made our stay very pleasant and who could not do enough for us.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Runswick Bay
Great location and really friendly staff only improvement could be a king size bed otherwise excellent hotel and lovely break

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
Third hotel in a row - cost significantly more than previous two, but no better in terms of accommodation or service.

10/10 – Uitstekend

Jasmin, Birmingham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel, great service and staff
Lovely quiet village, perfect place for a relaxed weekend away

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Location & Lovely Staff
We had a few issues due to a leak in the room on arrival which was totally out of the staffs control however the staff dealt with this issue immediately and moved us to another room. They then went on to buy us dinner and a lovely bottle of wine because of the inconvenience all of which was unexpected but very much appreciated. The hotel has a lovely location with excellent views, the rooms are spacious, the food is to an excellent standard and all the staff at the hotel go above and beyond to ensure that you have a wonderful stay. We shall be going back soon

10/10 – Uitstekend

Barbara, Lancashire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely quiet Hotel
My Husband & I stayed here for only 1 night. It's a lovely small hotel with a nice restaurant & small bar, in a quiet location on the hilltop overlooking the sea. Both the interior & the outside seating areas were kept very clean & the staff were all warm & friendly. We stayed in a lovely en-suite room with a partial view of the sea..it had all the usual facilities & a reall comfy bed. Can't comment on the lunch/dinner menus as we only had breakfast, which was lovely. It's in a great location for walkers...quite near to the beach, however, it is a steep descent to it - which isn't a problem as there are quite a few resting areas. Would definitely recommend this hotel for a quiet stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely room, very clean but en-suite a bit small. Beautiful view of the sea out of our window. Food was good especially the Whitby Cod. Short stay but very enjoyable, would go again.

10/10 – Uitstekend

Michele, Sydney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely surprise
This was lovely surprise the food was out of this world, although this only a small hotel 6he food was 5stars from dinner to breakfast, the hotel was clean and really staff, the views from our balcony was outstanding

8/10 – Goed

Teresa, Newark, Nottinghamshire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Birthday Getaway
We had a lovely couple of days at the Cliffemount Hotel, the food was excellent, alot of food that could be homemade was, we had a lovely view, the staff are really friendly and we could have taken our dogs if we wanted.

10/10 – Uitstekend

rrs, leeds

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved it!
Beautiful views of the beach and the sea. Really welcoming staff and lovely evening meal overlooking the bay. Would 100% recommend.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good food (breakfast and dinner), excellent location

8/10 – Goed

Teresa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
poor staff service
Loverly hotel and views. Waited 20 minutes for staff at reception. Breakfast ok but never got toast or tea which I asked for,for the price I was a little disappointed with service from staff(house keepers very friendly)

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent place. Already recommended to friends and some of my friends have already been.

10/10 – Uitstekend

Natasha, Derbyshire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will stop again the view from our bedroom was amazing . Fantastic service lovely breakfast

8/10 – Goed

Oliver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

james

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous
We had a lovely time, the staff were very attentive.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer

10/10 – Uitstekend

jenny, Rothwell leeds

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best on the coast
our overnight stay here was fantastic. The staff were brilliant. the room was well heated and the bed was so comfy. We stayed for the evening meal which was cooked to order and beautifully done. I wouldnt hesitate in booking this hotel again.

8/10 – Goed

Shaun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Sam, Brid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great stay
This was a lovely hotel and the staff were fantastic, the area is very quiet and there isnt much in the way of pubs/resteraunts but there is miles of great walks and a lovely beach, only downside for me was no skysports so i couldnt watch the football! Other than that i would recommend it for a nice quiet getaway

10/10 – Uitstekend

steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Kenneth, Cliffe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice friendly Hotel but WiFi is shocking and needs resolving

2/10 – Ontzettend slecht

charlie, durham

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
awful
arrived to find 2 flies in the room , only one plastic patio chair on balcony along with plastic table that needed cleaning, television, small, not working , though they had put another in room it was not visible from the bed, toiletries so small I never even bothered to open them, these being shower gel. bathroom so small , no slip mat and dangerous with nothing to hang onto . light bulb missing. to us it was like the room they had forgotten. teasmade facilities totally inadequate. for 2 nights bed and breakfast we paid £320 , after a word with the manager he did refund £160 after we said we wouldn't be staying for our second night, after sending an email I did get a reply saying they would take 50% off our first night if we went back, am sorry but we wont.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Lovely location but the room was spoiled by loud noise from the adjacent bathroom.

10/10 – Uitstekend

Mike, Mellor nr Stockport.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Birthday treat
I was looking for somewhere a bit special and found it here at the Cliffemount.

10/10 – Uitstekend

Derek, Derby

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was really pleasant nice room brilliant view couldn't been better will definitely be back

8/10 – Goed

Julie, Sleaford

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely relaxing break.
Lovely break for 1 night. Great views from window. Friendly helpfull staff. Meal was nice but slightly overpriced for the area. Was lovely relaxing place to stay,,even walked down to beach. Enjoyed our stay.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely views of the bay
Despite the weather the hotel was lovely and would stay again when in the area. Staff and food excellent. Room clean and compact. Would recommend the place if you want somewhere quiet to stay.

8/10 – Goed

Richard, Malton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Coast retreat
Great location with fantastic views. We stayed in a standard double which had great country views. Like others we found the shower a little challenging, having to get in the bath passed a fixed screen to turn it on! However, the rest of the room was nicely presented and comfortable. Outside seating has the most spectacular view and is very well kept, shame it is all bench seating which is not particularly comfortable for hotel guests to tarry. Food is excellent, served in a great place and very well presented, we found it very expensive and the portions very small so I would suggest a menu check before choosing to dine there. Overall a great place to stay for a little treat for the senses with very friendly staff always willing to make your stay special.

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Mixed feelings?
Although we enjoyed our stay to a degree we just felt that our experience was marred by being made to feel that we where almost in the way. Any requests where met with a negative as opposed to "yes no problem", for example when we informed the owner we would be outside whilst we waited for our table we were told that's fine but you will have to come back in 15 minutes as I am too busy to fetch you, I was stunned! Water and tea bags were not replaced the next day, never asked if we enjoyed our stay when we checked out just very cold atmosphere and at £195 per night very disappointing. Did I complain "no" as I don't think anybody was interested anyway so what a shame for a beautiful Hotel in a great location.

8/10 – Goed

Stephen, Retford

Positief: Netheid
Fantastic location with stunning views. standard double room was quite small but fine for 2 night stay. Bathroom only had bath and old rubber hose attachment to use as shower which did not fit properly so washing hair was a real struggle as boiling water was escaping from the hot tap all the time.

8/10 – Goed

Daniel, Reeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, dinner in the hotel restaurant was fantastic, very helpful and friendly staff

10/10 – Uitstekend

BRIAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Walking Holiday
Fantastic place to stay, food, staff and view wonderful. Ideal base for walking part of the Cleveland way, down to Whitby and Robin Hoods Bay and up to Staithes and Saltburn.

10/10 – Uitstekend

Sally, Yorkshire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal place for a get away
Went there to celebrate our anniversary. Just what we wanted. Good food, Views of the sea, Comfortable spacious room with balcony, Peaceful and quiet. Located in a village on the cliff top and on the path of the Cleveland Way,ideal for walkers. The only down side was that you could only get the internet in the lobby but that was not a problem for us. It was also reported the phone service was spotty but again it was refreshing not to have to listen to phones ringing

6/10 – Redelijk

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer

10/10 – Uitstekend

John, saltburn-on-sea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend break
After staying at the hotel the room was very nice the bathroom was very clean and it had a nice power shower I think we will would like to go back again for 5 days

8/10 – Goed

jg, north yorks

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous view
Very good -third time we have visited. Attentive staff, very comfortable room great view

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Michael, Leicestershire

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great for a long weekend
Truly excellent food and wonderful location

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Good base for exploring excellent walks close to Whitby , good local pub up the road