Hotels met zwembad in Samlesbury

'Booked 2 cottages for a 50th birthday celebration. 1 of the cottages the plates were filthy and there was a musty smell. The other cottage we kept getting locked out and having to get management out to open the door. We went for an evening meal and waited over 1 hour for the food to come and when it did the food wasn't great. The beer battered fish was so oily and the rump steak was the smallest piece of meat I've ever seen. Then when we checked out the receptionist asked how our stay was. When...

'Not a great hotel! Firstly its impossible to get any email/facebook response, they just ignore you On arrival there was a massive line for check in so it took about 40 mins waiting in a hot reception area. Requested a high floor, didnt get one. Room was like a sauna with no air con and no fan. No toilet roll in the room, not even 1. Shower curtain was just stored on the floor Then on the last day we walked up to our room for our key card to not work so had to walk all the way back to...

'Arrived and got checked in, this was very straight forward. When we got to the room, we unpacked and settled down to watch a little TV, unfortunately the TV did not work. I called reception and they sent a maintenance man, he arrived very quickly and began his fault diagnosis, unfortunately he was unable to repair it. To his credit he soon arranged an alternative room and even organised an upgrade. After packing again we found the new room. The upgrade was a slightly larger room and had an...

'Always great. Feels like coming!'

'The hotel should ensure housekeeping standards are improved. In particular the finer details, the room(s) were looking a little tired around the edges, in particular the bathroom. While there were some issues with housekeeping, what makes a good stay great is the way it is resolved and the attitude of the team that works front of house. In this case the hotel team member Edward was above and beyond, understanding and empathetic, not defensive and making every effort to ensure a good stay. He...

'Boek hier niet! Oplichters. Alle foto’s zijn fake. Zeer verwaarloosd, geen verwarming. Oud en vies. Warm water voor douche pas na 5 minuten een beetje warm. Bed was wel goed maar stond op wieltjes en rolde alle kanten op in mijn slaap. Medewerker waren vriendelijk maar ik vroeg me af wat ze bezielde om hier te willen werken. Lift hapert, zwembad stinkt naar schimmel. Eerst kamers geweigerd, kreeg wel andere maar dit was eens en nooit meer. '