Lobby

Beoordelingen van Menger Hotel

3.5 out of 5
Menger Hotel
204 Alamo Plaza, San Antonio, TX

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 1779 van 2801 beoordelingen" "
Gastenscore: 8 - Goed. 617 van 2801 beoordelingen" "
Gastenscore: 6 - Redelijk. 225 van 2801 beoordelingen" "
Gastenscore: 4 - Matig. 97 van 2801 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 83 van 2801 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a treat to stay here
1 nacht verbleven in april 2024

10/10 – Uitstekend

Samantha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very hospitable and pleasant stay. Very clean.
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez - Assistant Front Office Manager op 1 mei 2024
Dear Samantha,Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed our hospitality. Should your travels bring you back, we would love the opportunity to host you again!

8/10 – Goed

Kara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall great experience. I wasn’t able to get in touch with the front desk by phone after midnight. But everything else was great.
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 30 apr 2024
Hi Kara,Thank you for sharing your feedback with us! We're delighted to hear that you had a great overall experience with us. We apologize for the difficulty in reaching out to the desk after midnight. We'll look into this to ensure smoother communication in the future! We hope to have the pleasure of welcoming you back in the near future.

10/10 – Uitstekend

enrique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Xylina Hernandez - Assistant Front Office Manager op 1 mei 2024
Dear Enrique,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

6/10 – Redelijk

Daryl

6 nachten verbleven in april 2024
Reactie van Xylina Hernandez - Assistant Front Office Manager op 1 mei 2024
Dear Daryl,Thank you for taking the time to leave us a rating from your most recent stay. Should your travels bring you back to San Antonio. We would love the chance to host you again.

10/10 – Uitstekend

Gregory

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the history and ambience
4 nachten verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 30 apr 2024
Dear Gregory,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the rich history and ambiance of our hotel. Creating a memorable and immersive experience for our guests is always our goal! We hope to welcome you back soon for another journey through time!

10/10 – Uitstekend

enrique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mr Tim I think night manger is a really nice person I will come back soon!!
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 30 apr 2024
Dear Enrique,Thank you for taking the time to give us such positive feedback from your most recent stay! We're thrilled to hear that Tim made such a positive impression on you! Providing excellence service and creating welcoming atmosphere is always our top priority. We can't wait to welcome you back for another enjoyable stay soon!

10/10 – Uitstekend

Cris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convienent to everything
2 nachten verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 30 apr 2024
Dear Cris,We're glad to hear that our location was convenience for you! Being close to everything you need is definitely a plus. We greatly you taking the time share your feedback with us and hope to welcome you back soon for another enjoyable stay!

10/10 – Uitstekend

Erma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our overall stay was great the staff was welcoming and very helpful the rooms were nice and cool and very clean. Love the lobby and the history that it holds and it being right by the Alamo was excellent walking distance to mall Starbucks and market square thank you for a great stay
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 30 apr 2024
Dear Erma,Thank you for your kind words! We're delighted to hear that you had a great stay with us. Providing a welcoming atmosphere, clean rooms, and helpful service are top priorities for us! We look forward to welcoming you back for another excellent stay in the future!

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 30 apr 2024
Dear Elena,We greatly appreciate you taking the time to leave us a rating from your visit. Should your travels bring you back to San Antonio, we would love to host you again!

6/10 – Redelijk

Rachael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Xylina Hernandez - Assistant Front Office Manager op 1 mei 2024
Dear Rachael,Thank you for taking the time to leave us a rating from your most recent stay. We would love the chance to host you again, should your travels bring you back to San Antonio!

8/10 – Goed

Aaron

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Everyone, from valet and reception to housekeeping was very courteous. Love the history behind this hotel.
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 30 apr 2024
Hi Aaron,It is wonderful to hear that you had such a positive experience at our hotel! We take pride in our rich history and it's always great to know that it resonates with our guests. I'll be sure to pass along your kind words to our team! We greatly appreciate you taking the time to give us such wonderful feedback and look forward to welcoming you back for another memorable stay!

8/10 – Goed

Soto, Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 30 apr 2024
Hi Frank,We greatly appreciate you taking the time to leave us a wonderful rating from your most recent stay. Should your travels bring you back to San Antonio, we would love to welcome you back for another great stay!

10/10 – Uitstekend

Ashley

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Historic and cultural
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 30 apr 2024
Dear Ashley,We greatly appreciate you taking the time to leave us an amazing rating from your visit with us! We would love to welcome you back for another enjoyable stay, should your travels bring you back to San Antonio!

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were kind and friendly. Marie at the front desk was helpful and informative. The hotel was clean and the rooms were lovely. The Alamo is right next door, as is Rivercenter shopping with access to Riverwalk. The area is very walkable, with lots of shopping & dining options close by. My family & I absolutely loved San Antonio and would choose Menger again on out next visit.
2 nachten verbleven in april 2024
Reactie van Xylina Hernandez - Assistant Front Office Manager op 1 mei 2024
Dear James,Thank you for taking the time to leave us a review from your most recent stay. We are pleased to hear that you and your family had a great time. I am glad that Marie's helpfulness made your stay even more enjoyable. Being so close to the Alamo and Riverwalk definitely adds to the charm of the hotel's location. Should your travels bring you back to stay with us we would love to host you again!

10/10 – Uitstekend

Barry

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely historical hotel centrally located close to the Alamo and the riverside walk. Coffee pot and coffee in room. Beds were very comfortable and great shower. Staff couldn't have been more pleasant or helpful.
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 27 apr 2024
Dear Barry,Thank you for taking the time to leave us a review from your most recent stay. We are pleased to hear that you enjoyed the comfort and historical features of our hotel as well the Alamo Plaza. Should your travels bring you back to San Antonio we would love the chance to host again!

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Valet and desk staff were very friendly and helpful. It’s in a fun area to be able to walk to shopping, restaurants, and attractions. Kids enjoyed the pool. Looking for ghosts made it spooky fun!
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 27 apr 2024
Dear Margaret,Thank you for taking the time to leave us a review. We are pleased to hear that you and your family enjoyed your stay with us. I'm happy to hear that everything was at your convenience. Should your travels bring you back to stay with us we would love the chance to host you again.

6/10 – Redelijk

Christopher

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez - Assistant Front Office Manager op 1 mei 2024
Dear Christopher,Thank you for taking the time to leave us a rating from your most recent stay. We would love the chance to host you again, should your travels bring you back to San Antonio!

8/10 – Goed

Christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well preserved historic property. Unfortunate that it was inconvenient because of construction to actually get to it. Amenities were good. No microwave though. Small room area. Staff were nice and helpful. The check out line was quite lengthy. We loved the “Teddy Roosevelt” bar on site!
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 25 apr 2024
Dear Christine,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you appreciated the historic charm of our hotel and enjoyed your stay. The construction nearby is almost over, and we can't wait to see how stunning our Alamo Plaza area will be once completed. We apologize for any inconvenience the construction may have caused during your stay. Should your travels bring you back to San Antonio, we would love to have the pleasure of welcoming you back for another memorable stay!

10/10 – Uitstekend

Glorine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will be glad when the construction around the hotel is complete.
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 25 apr 2024
Dear Glorine,We understand your sentiment regarding the ongoing construction, and we sincerely appreciate your patience. We share your anticipation for the completion of the cities project and look forward to providing you with an even more enjoyable experience once it's finished. Our Alamo Plaza area will be looking quite beautiful and will be open to enjoy soon. Thank you for your feedback, and we hope to see you back in the near future.

10/10 – Uitstekend

Karan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and well maintained property. It was right in the middle of the major tourist areas. Loved it
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 25 apr 2024
Dear Karan,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found it to be beautiful and well-maintained. Being centrally located amidst the major tourist attractions certainly has its perks! We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 – Uitstekend

Bridget D

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The history
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 22 apr 2024
Dear Bridget,Thank you for taking the time to leave us a rating from your most recent stay. We can't wait to host you again, should your travels bring you back to San Antonio.

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Menger is always a great place to stay!
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 22 apr 2024
Dear Juan,We greatly appreciate you taking the time to leave us feedback from your stay. We are glad to hear that you had a wonderful experience. We look forward to seeing you again, should your travels bring you back to San Antonio!

8/10 – Goed

Erica

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 22 apr 2024
Hi Erica,We greatly appreciate you taking the time to leave us a rating from your stay with us. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very cute place, comfy beds, clean, good service
1 nacht verbleven in februari 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 20 apr 2024
Dear Shannon,Thank you for taking the time to give us feedback from your most recent stay. We are so thrilled to hear that you enjoyed your stay! Should your travels bring you back to San Antonio, we would love to host you again!

8/10 – Goed

SIbel

Positief: Netheid, personeel en service
This was a very cool Hotel - my daughter and I got lost in the halls - looking for ghosts of course - it was like stepping back in time .
2 nachten verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 27 apr 2024
Dear Sibel,Thank you for taking the time to leave us a review. We are pleased to hear that you and your daughter had a great time searching for our ghosts. Should your travels bring you back to San Antonio we would love to host you and your family again again!

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
awesome history
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 18 apr 2024
Dear Emily,Thank you for taking the time to give us feedback from your recent stay. We are delighted to hear that you enjoyed the rich history our hotel has to offer. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Perfect stay
2 nachten verbleven in april 2024

4/10 – Matig

Ezequiel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were rude and very unwilling to cooperate. There was a foul odor in one of the elevators.
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 18 apr 2024
Dear Ezequiel,Thank you for taking the time to give us feedback from your stay. Providing excellent service and a comfortable environment for our guests is our top priority, and it's disheartening to hear that we fell short of your expectations. We take your feedback seriously and will address the issues you mentioned with our staff, to ensure that future guests do not encounter this issue. Thank you for bringing this to our attention and hope to have the opportunity to welcome you back for a much-improved experience!

10/10 – Uitstekend

Judy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk to waiters to house keeping were all amazing.
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 16 apr 2024
Hi Judy,Thank you for taking the time to leave us such positive feedback. We're delighted to hear that our team made your stay memorable! Providing exceptional service is always our top priority, and it's fantastic to know that everyone from our front desk to our housekeeping staff exceeded your exceptions. We'll be sure to pass along your kind words our hardworking team members. We would love to welcome you back for another enjoyable stay, should your travels bring you back to San Antonio!

10/10 – Uitstekend

Hope

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quaint. I love the history of the property
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 16 apr 2024
Dear Hope,Thank you for taking the time to leave us a review from your stay. We are thrilled that you enjoyed the historic charm of our hotel. We hope to welcome you back for another journey through time, in the near future.

10/10 – Uitstekend

Fernando

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This location was perfect due to proximity to Alamo & Riverwalk.
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 15 apr 2024
Hi Fernando,Thank you for taking the time to give us feedback from your stay. We're thrilled to hear our location was ideal for your visit! Being close to attractions like the Alamo and the Riverwalk is certainly a plus! We hope you had a memorable time exploring the area, and we'd love to welcome you back for another great stay!

10/10 – Uitstekend

Anna

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 16 apr 2024
Hi Anna,Thank you for taking the time to leave us a wonderful rating from your most recent stay. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The convenience and accessible to the area we visited was what we liked. It also had a great historical aspect that was unique and appealing to the area. The only negative thing was the construction around the area but it didn't interfere with our stay.
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 15 apr 2024
Hi Jose,Thank you for your great feedback from your stay with us! We're glad to hear that you appreciated the convenience and historical charm of the area. Though the construction was nearby, we are delighted to hear it didn't interfere with your stay and we too are excited for when they will be done, and our Alamo Plaza area will be enjoyable again! We look forward to hosting you again, should your travels bring you back to San Antonio!

10/10 – Uitstekend

Robin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aloha, we enjoyed our stay at the Menger Hotel. Great bar too. Mahalo
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 14 apr 2024
Dear Robin,Thank you for taking the time to leave us a rating from your most recent stay. We are pleased to hear that you enjoyed the Historic features and bar of our Hotel. Should your travels bring you back to San Antonio, we would love to host you again!

8/10 – Goed

Dorothy

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Loved the historical part of the hotel. It was interesting and had a nice feel.
3 nachten verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 14 apr 2024
Dear Dorothy,Thank you for taking the time to leave us a review from your most recent stay. We are pleased to hear that you enjoyed the Historic features of our Hotel. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Ramiro

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice I would recommend it to anyone
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 15 apr 2024
Dear Ramiro,Thank you for taking the time to leave your fantastic review. We are thrilled to hear that you enjoyed your stay with and look forward to welcoming you back in the near future!

8/10 – Goed

Jalen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 22 apr 2024
Dear Jalen,Thank you for taking the time to leave us a great rating from your stay with us! We look forward to hosting you again, should your travels bring you back to San Antonio.

10/10 – Uitstekend

Lynn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at the Menger Hotel. Check in staff were exceptional… very gracious and accommodating. We enjoyed staying in the older part of the hotel, our room was clean and well appointed. Hope to visit again!!
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 13 apr 2024
Hi Lynn,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found our front desk staff to be exceptional! Here at the Menger we take great pride in our rich history, and we are delighted to hear you enjoyed the historic charm of the original section of the hotel. We can't wait to welcome you back for another wonderful stay!

10/10 – Uitstekend

kaye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 14 apr 2024
Dear Kaye,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 14 apr 2024
Dear Michael,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 13 apr 2024
Hi Amy,Thank you for taking the time to leave us an outstanding rating from your stay! We look forward to welcoming you back again, should your travels bring you back to San Antonio!

8/10 – Goed

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful old hotel, but major renovations outside in Alamo plaza interfere with the vibe.
3 nachten verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 12 apr 2024
Dear Stephen,Thank you for taking the time to leave us a review from your most recent stay. It's a shame when renovations disrupt the ambiance of a historic hotel. Hopefully, once completed, they'll enhance the area without overshadowing the hotel's charm.

10/10 – Uitstekend

Mika Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The building was historic and beautiful, and everything in the room was very comfortable. We did not get the breakfast because it was quite expensive and not included, but there are so many affiliated bars and restaurants nearby. The only downside was all the construction making walking around very confusing and sometimes taking a long time. Also, the entrance is through the valet, not the main doors, which was a bit annoying and confusing.
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 12 apr 2024
Dear Mika, Thank you for taking the time to leave us a review. We are very pleased to hear that you enjoyed the historic nature and comfort of our hotel. We are hopeful that the construction will be done with our Plaza by the end of 24'. Should your travels bring you back, we would love the chance to host again.

10/10 – Uitstekend

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and unique property full of history. Amazing!
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 12 apr 2024
Dear Jane,Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed our unique property as well as the history. Should your travels bring you back to stay with us. We would love to host again.

10/10 – Uitstekend

Suzanne

2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 1 mei 2024
Hi Suzanne,Thank you for taking the time to leave us a wonderful rating from your most recent stay. Should your travels bring you back to San Antonio, we would love to host you again!

8/10 – Goed

Dianne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself is lovely and historic. The only thing that we didn't enjoy was the construction that we had to circumvent in order to get to the River Walk which is actually very close and the reason we chose it. Also the price was pretty extravagant. They probably raised it because of the Eclipse.
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 12 apr 2024
Dear Dianne,Thank you for taking the time to leave us a review. I do apologize for the inconvenience of the construction in front of our hotel. We are hopeful our Plaza area will be done by the end of 24'. Should your travels bring you back to our hotel. We would love the chance to host again.

8/10 – Goed

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice hotel with a lot of history.
1 nacht verbleven in februari 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 11 apr 2024
Dear Dawn,Thank you for your positive feedback! We're glad you enjoyed the charm of our historic hotel. Should your travels bring you back to San Antonio, we would love host you again!

10/10 – Uitstekend

stephen

Reisde met partner
This is an absolutely lovely hotel. Everything is perfect.
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 11 apr 2024
Hi Stephen,Thank you so much for your glowing review! We're delighted to hear that you had a perfect experience at our hotel. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We look forward to having you back again soon for another wonderful stay!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was like a destination itself. Wonderful place to stay.
1 nacht verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 11 apr 2024
Hi John,We greatly appreciate your kind words from your most recent stay. Providing a wonderful experience for our guests is what we strive for, and we're glad that we met your expectations. We hope to welcome you back soon for another memorable stay!