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Beoordelingen van Hampton Inn & Suites San Antonio/Northeast I-35

2.5 out of 5
Hampton Inn & Suites San Antonio/Northeast I-35
6718 N Interstate 35, San Antonio, TX

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 340 van 612 beoordelingen" "
Gastenscore: 8 - Goed. 138 van 612 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 612 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 612 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 612 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Deborah

Reisde met familie en kleine kinderen
Positief: Netheid
The hotel was clean and the suite was convenient. We had trouble with keys. They kept going out and when my daughter asked for a new one they refused needing an ID. We were locked out a few times. Also we asked for new towels and they said they were all dirty. That was a first for me.
3 nachten verbleven in april 2024
Reactie van Manager op 25 apr 2024
Thank you for your stay we appreciate your feedback

4/10 – Matig

Anthony

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Overall not a bad stay. My only issue was that I got a room that had bedbugs. This resulted in me having to discard a bunch of my stuff and taking a bunch of steps to keep from infesting my home upon return. The staff did come in and take it serious when reported. GM also gave me a refund but it sucked either way. If not for this inconvenience I would of rated a lot higher.
1 nacht verbleven in april 2024
Reactie van Manager op 22 apr 2024
Thank you for your stay we appreciate your feedback

4/10 – Matig

Hailey

Zakenreiziger, Reisde met familie
It was ok for the money. Didn’t know it’s $88 for one night to have your pet stay. That’s not very pet friendly
1 nacht verbleven in april 2024
Reactie van Manager op 16 apr 2024
Thank you for your stay we appreciate your feedback

10/10 – Uitstekend

Yvonne, Killeen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check-in was fast, easy and smooth. Room was clean. Parking sucked as it was full and some vehicles just dont know how to park.
1 nacht verbleven in april 2024
Reactie van Vishal Patel op 15 apr 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

6/10 – Redelijk

Barry, Austin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access. Next to I-10 freeway and a very busy frieght railway with multiple road crossings requiring warning blasts.
1 nacht verbleven in maart 2024
Reactie van Manager op 10 apr 2024
Thank you for your stay we appreciate your feedback

10/10 – Uitstekend

Robert

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Vishal Patel op 12 mrt 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Kristina

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Decent stay for the price! Walls are super thin, interior and exterior! Hot Tub was out of order.
2 nachten verbleven in februari 2024
Reactie van Vishal Patel op 11 mrt 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

8/10 – Goed

Marcie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good. Didn’t know it was the bad part of town. Kept seeing patrol cars and when checking in there was a man that kept walking around the parking lot. Kinda sketchy.
1 nacht verbleven in februari 2024
Reactie van Vishal Patel op 11 mrt 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

2/10 – Ontzettend slecht

Sonya

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Noisy doors.
1 nacht verbleven in februari 2024
Reactie van Vishal Patel op 12 mrt 2024
Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the General Manager at Hampton Inn & Suites San Antonio/Northeast I-35, I am working very hard to provide all of our guests with the products and services that will allow us to exceed your expectations. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. I have forwarded your comments to the appropriate department heads that are certain to take the corrective steps needed to improve their areas.Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

2/10 – Ontzettend slecht

Veronica

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Vishal Patel op 12 mrt 2024
Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the General Manager at Hampton Inn & Suites San Antonio/Northeast I-35, I am working very hard to provide all of our guests with the products and services that will allow us to exceed your expectations. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. I have forwarded your comments to the appropriate department heads that are certain to take the corrective steps needed to improve their areas.Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Maylin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will love to come back.
2 nachten verbleven in januari 2024
Reactie van Vishal Patel op 12 mrt 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Jenay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Vishal Patel op 10 jan 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Rafael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Vishal Patel op 10 jan 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Sergio

Positief: Voorzieningen
Excellent
1 nacht verbleven in december 2023
Reactie van Vishal Patel op 10 jan 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

8/10 – Goed

Manoj

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Vishal Patel op 10 jan 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

8/10 – Goed

Bharat

Reisde met familie en kleine kinderen
Positief: Personeel en service
2 nachten verbleven in december 2023
Reactie van Vishal Patel op 10 jan 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Eric

1 nacht verbleven in december 2023
Reactie van Vishal Patel op 10 jan 2024
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

6/10 – Redelijk

Mike

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Room smelled like it was mildewy. AC seemed to freeze up and did not cool well overnight. Staff was all amazing!!
1 nacht verbleven in december 2023
Reactie van Vishal Patel op 10 jan 2024
Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the General Manager at Hampton Inn & Suites San Antonio/Northeast I-35, I am working very hard to provide all of our guests with the products and services that will allow us to exceed your expectations. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. I have forwarded your comments to the appropriate department heads that are certain to take the corrective steps needed to improve their areas.Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Clara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Vishal Patel op 27 nov 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Ben

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Vishal Patel op 27 nov 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Vishal Patel op 27 nov 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Vishal Patel op 27 nov 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

6/10 – Redelijk

Sherri

Reisde met familie
Negatief: Netheid
Looked like maybe room was quickly straightened before we arrived. There was a cockroach in shower.
1 nacht verbleven in oktober 2023

8/10 – Goed

Celestino

2 nachten verbleven in oktober 2023
Reactie van Vishal Patel op 31 okt 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

8/10 – Goed

Shantinique

1 nacht verbleven in oktober 2023
Reactie van Vishal Patel op 27 nov 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Carlos

1 nacht verbleven in oktober 2023
Reactie van Vishal Patel op 27 nov 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

YONGHEON

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Vishal Patel op 16 okt 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

8/10 – Goed

Brianne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Vishal Patel op 16 okt 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

8/10 – Goed

Sally

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room is very nice but the bed for us was uncomfortable. We don't mind a firm bed but this bed was hard. My husband said he didn't sleep well. Other than that this place was alright for the night.
1 nacht verbleven in oktober 2023
Reactie van Vishal Patel op 16 okt 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

George

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome!
3 nachten verbleven in september 2023
Reactie van Vish Patel op 11 okt 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Vishal Patel op 29 sep 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

8/10 – Goed

Wendy

It was good
1 nacht verbleven in september 2023
Reactie van Vishal Patel op 29 sep 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Sydney

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My daughter and I stayed together for one night and absolutely made the most of the pool and hot tub, spending a couple hours in the evening and the morning. It was wonderful! And the breakfast buffet was the bomb!
1 nacht verbleven in september 2023
Reactie van Vishal Patel op 18 sep 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Fernando

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Vishal Patel op 18 sep 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Vishal Patel op 18 sep 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Christy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We’ll be back!
Great stay as always!
2 nachten verbleven in september 2023
Reactie van Vishal Patel op 18 sep 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

April

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lot of homeless people around the whole neighborhood I guess it’s just bad in general in San Antonio for homeless people in that city.
1 nacht verbleven in september 2023
Reactie van Vishal Patel op 18 sep 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Jose

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great amenities
1 nacht verbleven in augustus 2023
Reactie van Vishal Patel op 18 sep 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Roberto

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Til next time
As always love staying there
1 nacht verbleven in augustus 2023
Reactie van Vishal Patel op 9 aug 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future

10/10 – Uitstekend

Dean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Vishal Patel op 9 aug 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future

6/10 – Redelijk

Eduardo

Positief: Personeel en service
1 nacht verbleven in juli 2023
Reactie van VP op 9 aug 2023
Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the General Manager at Hampton Inn & Suites San Antonio/Northeast I-35, I am working very hard to provide all of our guests with the products and services that will allow us to exceed your expectations. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. I have forwarded your comments to the appropriate department heads that are certain to take the corrective steps needed to improve their areas.

8/10 – Goed

Magdalena

1 nacht verbleven in juli 2023
Reactie van VP op 9 aug 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van VP op 9 aug 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future

10/10 – Uitstekend

Christy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Stay
Our stay was excellent! The receptionist was welcoming!
3 nachten verbleven in juni 2023
Reactie van VP op 9 aug 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future

10/10 – Uitstekend

Deanna

1 nacht verbleven in juli 2023
Reactie van VP op 9 aug 2023
Thank you very much for taking the time to complete our Guest Comment Survey.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I really love this hotel and enjoyed my stay
1 nacht verbleven in juni 2023
Reactie van VP op 9 aug 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future

10/10 – Uitstekend

Amanda

1 nacht verbleven in juni 2023
Reactie van VP op 9 aug 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future

2/10 – Ontzettend slecht

Joe

Reisde met partner
Negatief: Personeel en service
When we arrive the front desk person decided they didn’t want to be at work anymore. There was a security guard trying to figure out how to check guests in, but didn’t have the log in information or the training. The GM was contacted several times in order to resolve the issue(s), and he never responded. We were never checked in.
1 nacht verbleven in juni 2023
Reactie van VP op 9 aug 2023
Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the General Manager at Hampton Inn & Suites San Antonio/Northeast I-35, I am working very hard to provide all of our guests with the products and services that will allow us to exceed your expectations. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. I have forwarded your comments to the appropriate department heads that are certain to take the corrective steps needed to improve their areas.

8/10 – Goed

Daniel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van VP op 9 aug 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

10/10 – Uitstekend

Cenetra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Vishal Patel op 29 mei 2023
Thank you very much for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again next time. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.