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Beoordelingen van Wyndham Garden San Antonio Riverwalk/Museum Reach

3.5 out of 5
Wyndham Garden San Antonio Riverwalk/Museum Reach
103 9th Street, San Antonio, TX

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 617 van 1199 beoordelingen" "
Gastenscore: 8 - Goed. 325 van 1199 beoordelingen" "
Gastenscore: 6 - Redelijk. 144 van 1199 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 1199 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 51 van 1199 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location on upper riverwalk near pearl brewery area and zoo and museums (witted and doseum) which are awesome for kids
3 nachten verbleven in maart 2018
Reactie van Shannon op 18 mrt 2018
Thank you so much for your 5 Star review we are so happy that you enjoyed not only our hotel but the beautiful area close by. We hope your travel brings you back very soon.

8/10 – Goed

Ronald

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We were lucky enough to stay in the new parts of the hotel— it is undergoing renovation. Room was great: large, clean, modern, filled with amenities. Construction was not noisy so did not bother us, but for people wanting to use fitness center or laundry, those were off limits. The location is fantastic; on Riverwalk, but away from super touristy section. 5 minutes to The Pearl and Museum of Art. Great walkability into downtown without crowds or noise.
5 nachten verbleven in april 2024
Reactie van Molly Dailey op 26 apr 2024
Thank you for the 4/5 review! We hope to see you again soon.

8/10 – Goed

Raynette

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We were glad to stay in the remodeled area
5 nachten verbleven in april 2024
Reactie van Molly Dailey op 26 apr 2024
Thank you for the 4/5 review! We hope to see you again soon.

8/10 – Goed

berke

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Molly Dailey op 26 apr 2024
Thank you for the 4/5 review! We hope to see you again soon.

8/10 – Goed

Chad

Positief: Netheid, staat van de accommodatie en faciliteiten
Loved our stay here. Only problem was it was under construction and noisy during the day.
3 nachten verbleven in april 2024
Reactie van Molly Dailey op 26 apr 2024
Thank you for the 4/5 review! We hope to see you again once our renovations are complete.

10/10 – Uitstekend

Darren

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Molly Dailey op 26 apr 2024
Thank you for the 5/5 review! We hope to see you again soon.

10/10 – Uitstekend

Carmen

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Manager Molly is very approachable and professional.
1 nacht verbleven in april 2024
Reactie van Molly Dailey op 21 apr 2024
Thank you for the 5/5 review! I'm happy to hear that I was able to assist you during your stay. We hope to see you again soon.

10/10 – Uitstekend

Carmen

Reisde met familie
Positief: Netheid, voorzieningen
Friendly front desk. Clean room. Great river view!
1 nacht verbleven in april 2024
Reactie van Molly Dailey op 19 apr 2024
Thank you for the 5/5 review! We hope to see you again soon.

2/10 – Ontzettend slecht

Lisa

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We arrived at the Wyndham Garden San Antonio after a long, stressful day of travel only to be told that they had overbooked and didn't have a room for us. I booked this hotel a month in advance. They sent me an email an hour before arrival to notify me but because I was driving I did not see it. They left us stranded. Such a disappointing experience. :(
1 nacht verbleven in april 2024
Reactie van Molly Dailey op 12 apr 2024
I apologize for the inconvience of this. Sadly, things are changing on a daily basis with our renovations and we don't usually know until the day of. We hope you give us another opportunity to impress in the future.

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Good value
4 nachten verbleven in april 2024
Reactie van Molly Dailey op 12 apr 2024
Thank you for the 4/5 review! We hope to see you again soon.

10/10 – Uitstekend

Kathleen

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Molly Dailey op 12 apr 2024
Thank you for the 5/5 review! We hope to see you again soon.

6/10 – Redelijk

Michael

The property is under construction which it is in need of. Maybe they should give a discount until it is done the hammering and sanding started before 7:30AM. Our room had old stained carpet the lighting In the bathroom was terrible, no way you can put on makeup in there. The mattress was worn out and the pillows were not very good. Now for the good, The restaurant was fantastic I had Red fish for dinner and it was great. The employees were all nice and friendly. The location is pretty good. I would stay here again after the construction is completed.
1 nacht verbleven in maart 2024
Reactie van Molly Dailey op 29 mrt 2024
Thank you for the 3/5 review! I'm sorry to hear that our renovation made for a not so great stay for you. We hope you give us another opportunity to impress once we are done with our renovation.

10/10 – Uitstekend

George

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was nice and quiet. The main river walk area was approximately a 30 minute walk, but it’s a nice walk. The hotel is under construction, but it didn’t take away from any of the amenities. We enjoyed our stay.
2 nachten verbleven in maart 2024
Reactie van Molly Dailey op 26 mrt 2024
Thank you for the 5/5 review! We are so happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 – Uitstekend

Dannyette

Quiet and peaceful
4 nachten verbleven in maart 2024
Reactie van Molly Dailey op 20 mrt 2024
Thank you for the 5/5 review! We hope to see you again soon.

10/10 – Uitstekend

Marene

2 nachten verbleven in maart 2024
Reactie van Molly Dailey op 7 apr 2024
Thank you for the 5/5 review! We hope to see you again in the future.

10/10 – Uitstekend

Cynthia

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Molly Dailey op 13 mrt 2024
Thank you for the 5/5 review! We hope to see you again soon.

6/10 – Redelijk

Larry

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Molly Dailey op 13 mrt 2024
Thank you for the 3/5 review. We hope you give us another opportunity to impress in the future.

10/10 – Uitstekend

Jessica

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was the best stay I've ever been in. Would definitely recommend going back.
2 nachten verbleven in maart 2024
Reactie van Molly Dailey op 9 mrt 2024
Thank you for the 5/5 review! We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Yadira

1 nacht verbleven in februari 2024
Reactie van Molly Dailey op 21 feb 2024
Thank you for the 5/5 review. We hope to see you again soon.

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was not cleaned after the first night. Dealt with it without complaint. Construction made the river front dirty but acceptable.
2 nachten verbleven in januari 2024
Reactie van Molly Dailey op 29 jan 2024
Thank you for the 4/5 review! We are glad to hear you enjoyed your stay. We hope you revisit after our renovations are complete!

6/10 – Redelijk

Maria

Zakenreiziger
Nice location, central to downtown and the Pearl. Love that Bourbon St Restaurant is connected. My room did not have hot water.
1 nacht verbleven in januari 2024
Reactie van Molly Dailey op 23 jan 2024
Thank you for the 3/5 review! We are sad to hear that you did not have hot water in your room and we will work to fix that for any future stays. We hope to see you again soon.

10/10 – Uitstekend

Jacquez

Positief: Netheid, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Molly Dailey op 23 jan 2024
Thank you for the 10/10 review! We hope to see you again soon.

8/10 – Goed

Heriberto

1 nacht verbleven in januari 2024
Reactie van Molly Dailey op 11 feb 2024
Thank you for the 4/5 review! We are happy to hear that you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

John

Positief: Netheid, comfort kamer
Courteous, informed, and efficient people at the front desk and in the restaurant. Especially, Ms. Alexis in the restaurant, who was very professional and helpful.
2 nachten verbleven in januari 2024
Reactie van Molly Dailey op 8 jan 2024
Thank you for the 10/10 review! We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Rashith

Positief: Netheid, comfort kamer
4 nachten verbleven in december 2023
Reactie van Molly Dailey op 8 jan 2024
Thank you for the 10/10 review! We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

SUSAN, BLESSING

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property right on the RiverWalk, friendly and personable front desk staff, new updates and renovations and superb use of ambient lightning in the room.
1 nacht verbleven in januari 2024
Reactie van Molly Dailey op 11 feb 2024
Thank you for the 5/5 review! We are happy to hear that you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Maricarmen

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Excellent services. Very clean 👌 smells good Room clean Easy access to riverwalk
2 nachten verbleven in december 2023
Reactie van Molly Dailey op 8 jan 2024
Thank you for the 5/5 review! We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Albert

1 nacht verbleven in december 2023
Reactie van Molly Dailey op 23 jan 2024
Thank you for the 10/10 review! We hope to see you again soon.

6/10 – Redelijk

Liliana

3 nachten verbleven in december 2023
Reactie van Molly Dailey op 31 dec 2023
Thank you for the 3/5 review. We are sad to hear that you did not enjoy your stay and we hope you give us another opportunity in the future

4/10 – Matig

Marilynn

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was overpriced for the condition of the hotel. Renovations were going on and I was not able to get the suite I reserved and paid for.
2 nachten verbleven in december 2023
Reactie van Molly Dailey op 31 dec 2023
I'm sorry to hear that your stay was not what you had hoped for. We were not able to privide the suite you origionally booked due to the renovations, but we tried our best to accomodate you with what we did have available. We hope you give us another opportunity after our renovations are complete.

10/10 – Uitstekend

Cynthia

3 nachten verbleven in december 2023
Reactie van Molly Dailey op 8 jan 2024
Thank you for the 5/5 review! We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

guy

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
It 's under renovation with pounding on the walls, ceiling 4th floor throughout the day 8-5PM...Had we known we would not have styed here...Converting to Marriott early next year and dust is everywhere...
2 nachten verbleven in december 2023
Reactie van Molly Dailey op 18 dec 2023
Thank you for the 5/5 review! We are looking forward to our renovations being complete and we hope to see you again once we reopen!

10/10 – Uitstekend

Eddy

Positief: Netheid, comfort kamer
Clean and comfortable room. Friendly staff.
1 nacht verbleven in december 2023
Reactie van Molly Dailey op 6 dec 2023
Thank you for the 10/10 review! We are happy to hear that the room was clean and comfortable and that our staff was friendly. We hope to see you again soon!

8/10 – Goed

David

Positief: Netheid, comfort kamer
Great hotel but......
This hotel is very quiet and clean and is a very good place to stay. The food from the restaurant is top notch. However, yes you are getting a hotel that is technically on the river walk but it is not the section of the river walk that is not at the center of all the action. The flip side of that is you can have s section of the river walk that is quiet and not crowded. Another thing is you would think for the amount of money you are paying per night that you would get breakfast included but this is not the case. And I don't know if this is standard in all rooms but mine did not have a microwave. All in all I did enjoy my stay here and would stay here again but it would not be my first choice.
2 nachten verbleven in november 2023
Reactie van Molly Dailey op 23 nov 2023
Thank you for the 8/10 review! We are happy to hear that you enjoyed your stay. It is standard that our rooms do not have microwaves, but we do have 2 in our lobby for guest use. We look froward to seeing you again in the future.

10/10 – Uitstekend

Tasha

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in november 2023
Reactie van Molly Dailey op 23 nov 2023
Thank you for the 10/10 review! We hope to see you again soon!

10/10 – Uitstekend

Alicia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front desk guy was super nice! Hotel rooms were super clean and I love the back patio. Even though it was cold I still got in the pool which was super clean. I really had a great experience and I hope to come back in December ❤️
1 nacht verbleven in november 2023
Reactie van Molly Dailey op 13 nov 2023
Thank you for the 5/5 review! We are thrilled to hear that you enjoyed your stay and we look froward to seeing you again in December.

6/10 – Redelijk

David

Reisde met familie
Not a great place
1 nacht verbleven in november 2023
Reactie van Molly Dailey op 13 nov 2023
Thank you for the 3/5 review! We are sad to hear that you did not enjoy your stay. We hope you give us another opportunity in the future.

8/10 – Goed

Elizabeth

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in november 2023
Reactie van Molly Dailey op 13 nov 2023
Thank you for the 8/10 review! We hope to see you again soon.

10/10 – Uitstekend

Shonda

1 nacht verbleven in november 2023
Reactie van Molly Dailey op 30 nov 2023
Thank you for the 5/5 review! We hope to see you again soon.

6/10 – Redelijk

Ryan

Reisde met familie
Positief: Netheid
Close to the river walk
1 nacht verbleven in oktober 2023
Reactie van Molly Dailey op 31 okt 2023
Thank you for the 3/5 review. I'm sorry to hear that we did not impress during your stay. We hope you give us another opportunity in the future.

6/10 – Redelijk

Dorothy

Reisde met een groep
Positief: Netheid, comfort kamer
A
First of all it was not the property I thought it was and we wanted a suite and she said we would hav
3 nachten verbleven in oktober 2023
Reactie van Molly Dailey op 27 okt 2023
Thank you for the 6/10 review! We are sorry to hear that your stay was not what you expected. We hope you give us another opportunity in the future.

8/10 – Goed

Danielle

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel is very nice and clean. The restaurant inside was good food. The staff was friendly. Easy to pay. I also left a day early with no extra charge or fee and received my 1 might refund. The Riverwalk was outside of the hotel but too far of a walk to the food and shops area of the river walk. Walked almost an hour just to get to the tourist area. But it was beautiful. Was woken up Saturday morning to loud construction.
5 nachten verbleven in oktober 2023
Reactie van Molly Dailey op 23 okt 2023
Thank you for the 4/5 review! I am happy to hear that you overall enjoyed your stay. I will pass the kind words on to our staff as encouragement. We hope to see you again soon.

8/10 – Goed

PEDRO JAVIER MELENDEZ, KEW GARDENS

Positief: Netheid, staat van de accommodatie en faciliteiten
The quiet was good
8 nachten verbleven in oktober 2023
Reactie van Molly Dailey op 22 okt 2023
Thank you for the 4/5 review! We hope to see you again soon.

8/10 – Goed

Carol, Seymour

Reisde met een groep
Positief: Voorzieningen
The property was in a great location to walk to everything. The only critic would be the knowledge of the front desk. We purchase the Hop on Hop Off tour, the stop outside of the hotel was not in use due to the construction around the city. The hotel should have known this as we stood for an hour waiting before we called the number on the ticket. We had to go in to tell the front desk this info. It seemed that anything we asked they didn’t really know the answer. They were pleasant just not knowledgeable.
3 nachten verbleven in oktober 2023
Reactie van Molly Dailey op 22 okt 2023
Thank you for the 4/5 review! I will pass your comments on to the front desk as something to work on. We hope to see you again soon.

4/10 – Matig

Mark

2 nachten verbleven in oktober 2023
Reactie van Molly Dailey op 4 nov 2023
Thank you for the 2/5 review. We are sad to hear that you did not enjoy your stay. We hope you give us another opportunity in the future.

8/10 – Goed

Gary

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a very nice property that had some flaws. There are two elevators. Only one was working. The printer in the bujsiness area was inop' The room was nice with an unexceptional bathroom. No fan to remove odors or help in the steaming of the mirror. Steaming wasn't a concern because the designer mirror was almost worthless. The in the frame lighting looked good but a gentleman has a hard time shaving and a lady cannot apply makeup. When looking in the mirror you can tell it is you and that is the best that you can expect. There were other problems with the bathroom and if you really want my feedback, you have my email address.
2 nachten verbleven in oktober 2023
Reactie van Molly op 13 okt 2023
Thank you for the 4/5 review! I'm sorry to hear that you found flaws with our property. Please rest assured that we are taking the appropriate measures to fix the issues. We hope to see you again soon.

6/10 – Redelijk

Joe

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Molly Dailey op 13 okt 2023
Thank you for the 3/5 review! We hope you give us another opportunity to impress in the future.

10/10 – Uitstekend

Alla

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good location
1 nacht verbleven in oktober 2023
Reactie van Molly Dailey, Assistant General Manager op 8 okt 2023
Thank you for the 5/5 review! We hope to see you again soon.

10/10 – Uitstekend

keith

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved the river walk behind the property.
1 nacht verbleven in september 2023
Reactie van Molly Dailey, Assistant General Manager op 30 sep 2023
Thank you for the 5/5 review! We hope to see you again soon.

8/10 – Goed

Karen, CANYON LAKE

Positief: Netheid, staat van de accommodatie en faciliteiten
We stayed one night as we were here for the PINK concert.
1 nacht verbleven in september 2023
Reactie van Molly Dailey, Assistant General Manager op 27 sep 2023
Thank you for the 4/5 review! We hope to see you again in the future.