The room is clean and the neighborhood is nice. There is a free bus going from the complex to the beach maspalomas. It is 40 minutes walk to playa ingles.
I was a bit disappointed though. In the e-mail it said that the costs for the room will be deducted from my creditcard but they didn't do that. Instead we had to pay on check-in. It would have been nice if they told us in the mail so we would bring extra money! Tried to pay with three different cards at the hotel, but didnt work. This is really annoying.
Second, they said there was wifi at the accommodation. Didnt tell us we had to pay for it, 20 euros for six days. It would have been nice if we are notified about this on the website or in the email. We dont use internet much on holidays, but to check out emails etc. in the morning would've been nice. So notify your customers on the website that it is not free!
Third, sometimes communication is really bad. When we ask them how to get to a certain place, we get the wrong information.
