Dear Mrs. Petra, We would like to thank you for taking some time to write your impressions about your holidays with us, it s very important for us as it let us know what we can improve and to know what services are most appreciated by our guests. It also rewards our staff to know you were satisfied with the service you received and that you have enjoyed your time with us. We look forward to the opportunity of welcoming you back again soon. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Sehr geehrte Frau Suzan, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Kommentare und Vorschläge mitzuteilen. Das gibt uns die Möglichkeit, unsere Produkte und Dienstleistungen weiter zu verbessern. Es ist sehr erfreulich, diese Art von Lob zu erhalten und zu wissen, dass jeder Gast mit großer Zufriedenheit abreist. Unser Hauptanliegen ist es, dass Sie zufrieden sind und dass sich alle Mitarbeiter darauf konzentrieren. Wir danken Ihnen von Herzen, dass Sie sich für das Gran Canaria Princess Hotel entschieden haben und hoffen, Sie in naher Zukunft wieder bei uns begrüßen zu können. Mit freundlichen Grüßen Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest, Thanks for sharing your opinion about Hotel Gran Canaria Princess. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. Our friendly and efficient staff is always motivated by comments like yours. We hope that you will continue to give us the pleasure of hosting you when next you are planning your vacation as we look forward to welcoming you again. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest, Thanks for sharing your opinion about the Hotel Gran Canaria Princess It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. We’re sorry to read your experience with the staff of the restaurant, we ll pass a note to the head of that department to see what has happened and try to improve the service. We want to apologize for any inconvenience you might had. Thank you for sharing it. Reception, the Maitre and the Public Relations are there to help you if you miss something in the buffet and prepare you something you like as soon as we can or organizing it for the next meal. We only use good quality products to cook our food, anyway we take note of your comments and we ll try to improve that point. We have a varied buffet everynight and two theme nights every week: oriental food, canary food, Mexican food, Italian food and gala dinner. We hope that you will continue to give us the pleasure of hosting you when next you are planning your vacation as we look forward to welcoming you again. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest, Thank you for taking some time to share your valuation about your recent stay amongst us. We’re very happy you re satisfied with your experience in our Hotel and that you have appreciate it. That will encourage us to keep on working to give the best service we can and try to be better. We wish to welcome you in future holidays. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest, We would like to start off by expressing how appreciative we are that you have taken your time to dedicate this great review online. Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service. We’re sorry to read about your experience at the restaurant. There s a maitre in the restaurant who can heat your dish a bit if you want it hotter. Do not hesitate to contact him next time. We look forward to the opportunity of welcoming you back again soon. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest, Thank you for taking some time to send us your valoration of the service you got during your holidays amongst us, it s very important for us and we feel rewarded by knowing that you have enjoyed your time with us. We ll keep on working hard to improve our service, and your feed back will always help us getting better. We look forward to welcome you again in our Hotel on another future holidays. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest, Thanks for sharing your opinion about Hotel Gran Canaria Princess. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. Our friendly and efficient staff is always motivated by comments like yours. We hope that you will continue to give us the pleasure of hosting you when next you are planning your vacation as we look forward to welcoming you again. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest, Thank you for your valoration on line, we re very happy that you have enjoyed your holiday with us and that we have met your expectarions. We ll keep on working hard to keep on giving a good service and try to improve it. We look forward to welcome you in a future holidays. Kind regards. Agustín Miranda. Holiday Concierge.

Dear guest, First of all, thanks for your comments. We appreciate your trust in us by choossing our hotel for your holiday stay. We are very glad that you enjoyed from the first moment to your departure your stay with us. The most important thing is for us fulfill the request from our guest. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations. Your feedback will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction. We take note about your comments about the smokers and the towels in the pool and we ll try to find a solution to that point. We would be delighted to welcome you again soon and remain at your disposal for anything you might need. The best regards from Gran Canaria Agustín Miranda. Holiday Concierge Hotel SENTIDO Gran Canaria Princess****

Dear Guest, We highly appreciate your comments you have published regarding your stay at our hotel Sentido Gran Canaria Princess. We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We will forward your comments to the staff. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations. We would be delighted to welcome you again soon and remain at your disposal for anything you might need. Best Regards, Agustín Miranda. Holiday Concierge Hotel Sentido Gran Canaria Princess****

Dear Guest, First of all, I would like to thank you for taking the time to write a review about your recent stay at SENTIDO Gran Canaria Princess. We are very concerned to learn of your disappointing experience during your stay and would like to apologize for any inconvenience you experienced. We re sorry that we were not able to meet your expectations. We take note of your comments about the personal , and we ll try to improve those points. We will make sure the department in charge receives your feedback; this is what makes us improve to give you a better service. There s a Holiday Concierge, Reception and all our staff that will be pleased to try to find a solution to any problem you get during your holidays. Please do not hesitate to contact them. We look forward to having another chance to welcome you back, under more favorable circumstances. Agustín Miranda. Holiday Concierge.

Dear guest, Thank you for taking the time to share your feedback. We value all guests’ feedback as an opportunity to continue improving our services and products for our guests. It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction, our main commitment is your entire satisfaction and all the staff is focus on that. We thank you sincerely for choosing the SENTIDO Gran Canaria Princess and we wish to have the opportunity to welcome you again in the near future. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mrs. Elisabeth, We want to thank you for taking some time to share with us your comments and valoration, that helps us to improve our Hotel. We re sorry to read about the problem at the restaurant . We ll do our best to improve that point. Reception, the Maitre and the Holiday concierge are there to help you if you miss something in the buffet. The restaurant is open til 21.30h with a complete buffett, anyway we ll pass this note to the maitre for him to check that this is being respected. We only use good quality products to cook our food, anyway we take note of your comments and we ll try to improve that point. We expect that you have enjoyed other services of our Hotel and to welcome you in the future. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Client, We want to thank you for taking some time to share with us your comments and valoration, that helps us to improve our Hotel. We re sorry to read about your comment about the restaurant . We ll do our best to improve that point. There s a constant replacement of the trays of the buffett from the beginning til the end of the dinner. There s a maitre, waiters and cooks ready to help you if you miss anything in the restaurant, don t hesitate to contact them for a quick solution. We expect that you have enjoyed other services of our Hotel and to welcome you in the future. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mr. David,We would like to express how appreciative we are that you have taken your time to dedicate this great review online.Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service.We ll pass your comments to the head of the departments, that will encourage our staff to keep on working hard in giving you the best service we can.We look forward to the opportunity of welcoming you back again soon.Kind regards.

Dear Mr. Rafael,We highly appreciate your comments you have published regarding your stay at our hotel Gran Canaria Princess.We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We will forward your comments to the staff. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations.We would be delighted to welcome you again soon and remain at your disposal for anything you might need.Best Regards,

Dear Mr. Jose,Thank you very much for your kind review, and for having taken some time to send it to us.I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.We will be pleased to welcome you again soon in the hotel.Kind regards.

Dear Mrs. Sharlene,Thank you very much for your kind review, and for having taken some time to send it to us.I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.We will be pleased to welcome you again soon in the hotel.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Mrs. Marie,Thank you for taking the time to share your feedback, it will be very useful for us in order to improve our service.We are very happy that you have enjoyed your experience with us and proud when we read how much you appreciate it and that we have met your expectations, that s our main goal. We thank you sincerely for choosing the Gran Canaria Princess and we wish to have the opportunity to welcome you again in the near future.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Cher M. Jerome,Merci beaucoup pour votre aimable critique et d'avoir pris le temps de nous l'envoyer.J'apprécie vraiment votre geste en mon nom et au nom du personnel. Votre gratitude et votre gentillesse comptent beaucoup pour nous tous et nous motivent à travailler plus fort et plus heureux chaque jour pour vous offrir le meilleur service.Nous serons heureux de vous accueillir à nouveau bientôt dans cet hôtel.Sincères amitiés.Agustín Miranda.Relations Publiques.Hôtel Gran Canaria Princess.

Dear Mr. Shervon,We highly appreciate your comments you have published regarding your stay at our hotel Gran Canaria Princess.We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We will forward your comments to the staff. We are paying special attention to the service level in the hotel .We’re sorry to read about the problem at the restaurant. We ll do our best to improve that point. Reception, the Maitre and the Public Relations are there to help you if you miss something in the buffet and prepare you something you like as soon as we can or organizing it for the next meal.We would be delighted to welcome you again soon and remain at your disposal for anything you might need.Best Regards,Agustín Miranda.Public Relations.Hotel Gran Canaria Princess****

Dear Mrs. Marion,Thank you very much for your kind review, and for having taken some time to send it to us.I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.We take note about the drinks and we send your comments to the food and beverages departament for them to check it. We will be pleased to welcome you again soon in the hotel.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Mr. Abinashi, Thank you for lettinf us know how your holidays were, we re glad that you have enjoyed them.We ll pass your comments to the management and the chef for them to check the service and improve it, we re sorry for the inconvinience.We d love to welcome you back.Kind regards.

Dear Guest Vebjorn,Thank you for your valoration, We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Mr. Linehan,Thank you for your kind words. We re glad that you were happy with your stay with us.We ll inform the maitre to check that the service is being controled, thank you for telling us.We hope to welcome you back in our Hotel.Kind regards.

Cher M. Dizet,Merci de nous avoir envoyé vos commentaires. Nous sommes heureux que vous ayez été satisfait de la plupart des aspects de votre séjour chez nous.Nous transmettons une note aux responsables des départements concernés pour qu'ils vérifient les services que vous avez mentionnés et les améliorent.Nous espérons vous accueillir à nouveau dans notre hôtel.Mes salutations.

Dear Mrs. Ingvild,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Guest ,Thank you for sending us your comments. We re glad that you were happy with most of the sides of your stay with us.We pass a note to the heads of the departaments involved for them to check the services you have mentioned and improve them. We ll check the music that should be playing from the Coco Loco Bar in the middle of the pool and the conditions of the ramp from the Blue Bar that follows all the safety rules, but we ll see if it needs any additional thing that can make it even better.We hope to welcome you back in our Hotel.Kind regards.

Dear Mr. Ben,Thank you for your kind words. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards

Dear Mrs. Dimitroula,Thank you for sending us your comments. We re glad that you were happy with most of the sides of your stay with us.We pass a note to the heads of the departaments involved for them to check the services you have mentioned and improve them.We hope to welcome you back in our Hotel.Kind regards.