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Beoordelingen van Good Nite Inn Redlands

2.5 out of 5
Good Nite Inn Redlands
1675 Industrial Park Ave, Redlands, CA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 429 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 298 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 120 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 92 van 1002 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Ben

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Behoorlijk smerig en oude kamers....
1 nacht verbleven in augustus 2019
Reactie van Pamela Vengarick - Business Manager op 22 aug 2019
Het spijt ons om te weten dat uw verblijf niet aangenaam was, dit is niet de ervaring die we willen dat onze gasten hebben. We hopen dat u uw zorgen hebt gedeeld met ons receptieteam, zodat we onze services kunnen blijven verbeteren.

10/10 – Uitstekend

Adan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022
Reactie van Safe travels , Front Desk op 3 jun 2022
Thank you for your review!

10/10 – Uitstekend

Valerie

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room clean and
1 nacht verbleven in mei 2022
Reactie van Pamela Vengarick - Business Manager op 11 jun 2022
Thank you for being our guest! We appreciate your feedback and we hope you had a restful stay!

6/10 – Redelijk

Alejandro

Positief: Netheid, personeel en service
It was ok
Television remote did not fully work and some lamps did not work.
1 nacht verbleven in mei 2022
Reactie van Pamela Vengarick - Business Manager op 11 jun 2022
Thank you for being our guest! We appreciate you taking the time to share your experience and your concerns with us. We hope you had a restful stay!

10/10 – Uitstekend

Dasia

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Ivan

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I loved the stay, staffs are super friendly and helpful. Definitely recommend it
1 nacht verbleven in maart 2022
Reactie van Pamela Vengarick - Business Manager op 11 jun 2022
Thank you for being our guest and taking the time to share your experience with us! We're glad to hear you enjoyed your stay and that you had a positive experience with our staff.

8/10 – Goed

Valerie

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stay overnight. But sad Television No Caption Close . We struggles turn on CC . Everything is clean..
1 nacht verbleven in mei 2022
Reactie van Pamela Vengarick - Business Manager op 11 jun 2022
Thank you for being our guest and taking the time to share your experience with us. We're sorry that you were having troubles with the television and we hope you shared your concerns with the front desk. We hope the rest of your stay was restful.

6/10 – Redelijk

Raymond

Positief: Personeel en service
This is not meant for families. If your just staying the night the it’s ok. Not suggested for alone females.
1 nacht verbleven in mei 2022
Reactie van Pamela Vengarick - Business Manager op 11 jun 2022
Thank you for being our guest and taking the time to share your experience with us. We're sorry that your stay was not as positive as we want for all of our guests. We hope you shared your concerns with the front desk.

10/10 – Uitstekend

Timothy

Positief: Personeel en service, voorzieningen
It was a quiet and peaceful stay. Essy 8n and out process. Very nice staff. Made me feel welcomed
1 nacht verbleven in mei 2022
Reactie van Pamela op 10 jun 2022
Thank you for your review, we're so thrilled to know you had a great stay while our guest 😊! Warm regards, Pamela Vengarick - General Manager

2/10 – Ontzettend slecht

dosano

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
horrible
2 nachten verbleven in mei 2022
Reactie van Pamela op 10 jun 2022
We're so sorry to know your stay was anything less than comfortable, our goal is for all guests to have a restful stay. We appreciate your feedback; your comments will be shared with our team. Sincerely, Pamela Vengarick - General Manager

2/10 – Ontzettend slecht

Gregory

Negatief: Personeel en service, comfort kamer
Wasn't able to check in
1 nacht verbleven in mei 2022
Reactie van Pamela op 10 jun 2022
Thank you for your feedback. Sincerely, Pamela Vegnarick - General Manager

6/10 – Redelijk

Dasia

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022
Reactie van Warm regards, Pamela Vengarick - General Manager op 23 mei 2022
We appreciate your feedback and thank you for being our guest!

6/10 – Redelijk

Carrie

1 nacht verbleven in mei 2022
Reactie van Warm regards, Pamela Vengarick - General Manager op 22 mei 2022
We appreciate your feedback and thank you for being our guest!

10/10 – Uitstekend

Faith, Everett

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really loved this motel. It was quiet and cozy. I will definitely stay there again.
1 nacht verbleven in mei 2022
Reactie van Pamela op 10 jun 2022
Thank you for rating your stay, we hope you had a restful time as our guest. Warm regards, Pamela Vengarick - General Manager

10/10 – Uitstekend

Dustin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First time staying at a hotel
Comfortable room quiet strong ac unit and wonderful staff great service all around Promising returning customer
1 nacht verbleven in mei 2022
Reactie van carmelo santana, Operations Manager op 15 mei 2022
We're so happy to know you had a great stay! Thank you for taking a moment to share your experience.

10/10 – Uitstekend

Cristina

1 nacht verbleven in mei 2022
Reactie van carmelo santana, Operations Manager op 15 mei 2022
We're so happy to know you had a great stay! Thank you for taking a moment to share your experience.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Day trip
Quick check-in.. Quite night.. we will be back!
1 nacht verbleven in mei 2022
Reactie van Pamela op 12 mei 2022
We're so thrilled to know you had a great stay while our guest 😊! Thank you for taking a moment to rate your experience. Warm regards, Pamela Vengarick - General Manager

10/10 – Uitstekend

Rebeccah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place overall. Affordable. Decent distance from the freeway, so relatively quiet. One or two places nearby to walk to for meals. Downtown Redlands is a few minutes away by car.
1 nacht verbleven in april 2022
Reactie van carmelo santana, Operations Manager op 8 mei 2022
Thank you for taking a moment to rate your experience and provide feedback, we're so happy to know you had a great stay! Warm regards, Carmelo Santana Operation Manager

10/10 – Uitstekend

Claudia

2 nachten verbleven in mei 2022

6/10 – Redelijk

Juan

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Staff was very Friendly. Hotel itself was just ok. Good if you just need a place for the night. Wouldn't recommend if traveling with kids
2 nachten verbleven in april 2022
Reactie van Safe Travels, Front Desk op 4 mei 2022
We appreciate your feedback and thank you for being our guest!

2/10 – Ontzettend slecht

kiana

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room smelled like smoke in a non smoking inn. Then the lady at the rent desk gives me another room and I go to that room . It has peoples belongings in the room drug’s cigarette liquor etc. I go back to front desk she says no. There should be no one in the room
4 nachten verbleven in april 2022
Reactie van Pamela op 3 mei 2022
I'm so sorry to know your stay with us was anything less than comfortable. I will look into this further to ensure there wasn't a mistake with a reservation that possibly stayed over. I will also share your comments on the room odor with our maintenance department. We greatly appreciate your feedback. Sincerely, Pamela Vengarick - General Manager

4/10 – Matig

Charles

Reisde met een groep, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Loud, annoying and frustrating.
Having to have all key cards reprogrammed every day was very annoying. Having house keeper's laughing, joking, and talking loudly at 6am in the halls was disturbing as well. Call the front desk about a sticky spot on the floor in-between the beds, was told someone will be by to look at it...no one ever showed up!
4 nachten verbleven in april 2022
Reactie van Carmelo Santana, Operation Manager op 2 mei 2022
Sorry to hear that you did not enjoy your experience here at Goodnite inn. Please feel free to reach out to give further feedback, so we can work harder to make your next experience with us a good one.

8/10 – Goed

Melissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Security and how quite
1 nacht verbleven in april 2022
Reactie van Safe Travels, Front Desk op 3 mei 2022
Thank you for being our guest!

8/10 – Goed

Guadalupe

1 nacht verbleven in april 2022
Reactie van Safe Travels, Front Desk op 3 mei 2022
Thank you for being our guest!

10/10 – Uitstekend

Jennifer

1 nacht verbleven in april 2022

10/10 – Uitstekend

Tyler

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room and great staff
3 nachten verbleven in april 2022
Reactie van Carmelo Santana, Operation Manager op 29 apr 2022
Thank you Tyler, I will share with the team the great review you provided us.

2/10 – Ontzettend slecht

Caitlin

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2022

2/10 – Ontzettend slecht

Jaime

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022
Reactie van Carmelo Santana, Operation Manager op 28 apr 2022
We're truly sorry to know your stay was anything less than comfortable. We appreciate your feedback and have shared your comments with all of our departments.

10/10 – Uitstekend

Lexi

6 nachten verbleven in april 2022

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Pamela Vengarick - Business Manager op 28 apr 2022
Thank you for being our guest, we hope you had a restful stay. :)

8/10 – Goed

Melissa

Reisde met een groep
Positief: Personeel en service
4 nachten verbleven in april 2022
Reactie van Warm regards, Pamela Vengarick - General Manager op 25 apr 2022
Thank you for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Alicia

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was dirty and smelled like an ashtray
1 nacht verbleven in april 2022
Reactie van carmelo santana op 24 apr 2022
Sorry to hear that you did not enjoy your experience here at Goodnite inn. Please feel free to reach out to give further feedback, so we can work harder to make your next experience with us a good one.

10/10 – Uitstekend

Tyler

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet and clean. Staff are great!
3 nachten verbleven in april 2022
Reactie van Pamela op 5 mei 2022
Thank you for taking a moment to rate your experience and provide feedback, we're so happy to know you had a great stay! Warm regards, Pamela Vengarick - General Manager

10/10 – Uitstekend

Cheyenne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Pamela Vengarick - Business Manager op 29 apr 2022
We're so happy to know you had a great stay! Thank you for taking a moment to share your experience.

10/10 – Uitstekend

April

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant Experience
I always enjoy staying here. The employees are very nice and helpful, and the room is clean and comfortable. Very affordable. I've stayed here multiple times.
1 nacht verbleven in januari 2022
Reactie van Sincerely, Pamela Vengarick - General Manager op 18 apr 2022
Thank you for taking a moment to share your experience, we're delighted to know you had a great stay while our guest 😊! Warm regards, Pamela Vengarick - General Manager

10/10 – Uitstekend

Jorge

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Ok
1 nacht verbleven in april 2022
Reactie van Sincerely, Pamela Vengarick - General Manager op 18 apr 2022
Thank you for being our guest!

10/10 – Uitstekend

Francisco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good relaxing
It is a quit room and easily to sleep.
1 nacht verbleven in april 2022
Reactie van Pamela op 15 apr 2022
Thank you for taking a moment to share your experience, we're delighted to know you had a great stay while our guest 😊! Warm regards, Pamela Vengarick - General Manager

10/10 – Uitstekend

michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Sincerely, Pamela Vengarick - General Manager op 9 apr 2022
We're so thrilled to know you had a great stay while our guest 😊! Thank you for taking a moment to share your experience. Warm regards, Pamela Vengarick - General Manager

10/10 – Uitstekend

Jaycee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Pamela op 8 apr 2022
We're so thrilled to know you had a great stay while our guest 😊! Thank you for taking a moment to share your experience. Warm regards, Pamela Vengarick - General Manager

6/10 – Redelijk

Rosa

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The place was really nice, so was the room & area. The only thing I was disappointed in was that the room wasn’t ready on time although we arrived 2 hours after the check in time.
1 nacht verbleven in maart 2022
Reactie van Pamela op 8 apr 2022
We're delighted to know you had a great stay while our guest 😊! Thank you for taking a moment to share your experience. Staffing challenges sometime prevent us from having our rooms ready when we'd like them to be, we're happy to know that you still had a comfortable stay. Warm regards, Pamela Vengarick - General Manager

10/10 – Uitstekend

Yesenia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Safe travels , Front Desk op 8 apr 2022
Thank you for being our guest!

10/10 – Uitstekend

Jaimarie

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Great service, everything was clean and as shown on page
1 nacht verbleven in april 2022
Reactie van Sincerely, Pamela Vengarick - General Manager op 7 apr 2022
Thank you for taking a moment to share your experience, we're delighted to know you had a great stay while our guest 😊! Warm regards, Pamela Vengarick - General Manager

10/10 – Uitstekend

Veronica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van Pamela op 31 mrt 2022
Thank you for taking a moment to share your experience, we're delighted to know you had a great stay while our guest 😊! Warm regards, Pamela Vengarick - General Manager

6/10 – Redelijk

Bryce

2 nachten verbleven in maart 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in maart 2022
Reactie van Pamela Vengarick - Business Manager op 29 mrt 2022
Thank you for being our guest, we hope you had a restful stay. :) Warm regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Good Nite Inn Redlands/San Bernadino area
This hotel is conveniently located to local restaurants and easy freeway access. The hotel rooms I experienced on this trip I would rate a 4, on a scale of 1-10. The first room I was provided had a smoking oder. Front desk quickly provided me a different which had a "stale air" oder. Good carpet cleaning, AC filter change could fix that. My room had simple accommodations, 2 night stands, table with chairs, tv, dresser drawer. All those furniture items were fine. As I went to lay on the bed, which was clean and had plenty of fluffed pillows and a warm blanket. The bed mattress was needing to be replaced, it had lost its firm posture. I sunk in the bed mattress as i lay on it. The sink area was clean, sticked with soap and hand towels, and worked fine. The bathroom was clean, stocked with soap and shampoo. The toilet sat low and the seat was pretty small. The front window is single pane so you will hear every noise that is in eat shot distance. I was awaken several times by neighbors slamming doors, which shook my room, and loud noises from outside my room. In all fairness, this hotel has opinionated discrepancies which can be improved upon. what made my stay less enjoyable was the quality of customer etiquette! Take into consideration the hotels location, local events, pricing, and peer review when considering any hotel.
3 nachten verbleven in maart 2022
Reactie van carmelo santana, Operations Manager op 29 mrt 2022
We're so sorry your stay was anything less than comfortable. I appreciate your feedback. Your comments will be shared with our team in our efforts to continuously make improvements in our product and service. Sincerely, Operation Manager Carmelo Santana

2/10 – Ontzettend slecht

alejandro

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bugs in bed my body. I have a pain For the bits. Never back to this hotel. I'm change of room at 2:20 am. But the other room is dusty and not cleaning or desinfected. Founded soap hands marks on the wall of the shower. Food in the corners of the bed and hair on the towels and the blankets to.
1 nacht verbleven in maart 2022
Reactie van Pamela op 19 mrt 2022
We're truly sorry to know your stay was anything less than comfortable. We appreciate your feedback and have shared your comments with all of our departments. Sincerely, Pamela Vengarick - General Manager

10/10 – Uitstekend

Gerardo

Zakenreiziger, Reisde met familie
Positief: Personeel en service
1 nacht verbleven in maart 2022
Reactie van carmelo santana, Operations Manager op 22 mrt 2022
Thank you for the awesome review and for being our guest :)

6/10 – Redelijk

Mehmet Emin

Positief: Netheid, personeel en service
Rooms smell cigaratte.
1 nacht verbleven in maart 2022
Reactie van carmelo santana, Operations Manager op 22 mrt 2022
We're sorry to know you didn't have a good stay, we hope you shared any concerns with our desk team so that we could work to improve your stay.

2/10 – Ontzettend slecht

Kimberlyn

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Crappy manager
I had a dog in my car it never came out, I ran in to use restroom, then take dog to mother, I literally got room parked and ran in used restroom and an employee knocked on door stating we had to leave due to no pet policy, but the dog wasn't staying and it never came out of car. I had to really pee cause I'm pregnant so I ran in used restroom and went to go take dog back to owner, when asked to leave I left and only received the 25.00 deposit not my reward night back or the 93.00 they charged
2 nachten verbleven in februari 2022
Reactie van carmelo santana, Operations Manager op 14 mrt 2022
Very sorry to hear that you did not enjoy your experience here at Goodnite inn. Please feel free to reach out to give further feedback, so we can work harder to make your next experience with us a good one.