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Beoordelingen van Hilton San Francisco Airport Bayfront

4 out of 5
Hilton San Francisco Airport Bayfront
600 Airport Blvd, Burlingame, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 1059 van 2134 beoordelingen" "
Gastenscore: 8 - Goed. 555 van 2134 beoordelingen" "
Gastenscore: 6 - Redelijk. 261 van 2134 beoordelingen" "
Gastenscore: 4 - Matig. 142 van 2134 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 117 van 2134 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Himradj

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van GM op 31 mei 2023
Thank you for taking the time to rate your stay. We are thrilled to know you enjoyed your time with us.We hope to see you again soon.Regards,John C. Kellites / General Manager

10/10 – Uitstekend

PAMELA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff easy check-in, shuttle to the airport. Good place to stay
1 nacht verbleven in mei 2024
Reactie van Hilton Airport Bayfront op 14 mei 2024
Thank you for your visit. We appreciate your feedback!

8/10 – Goed

Kirri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were great, but mine did not have a refrigerator. Also, upon check-in I was told about the continental breakfast which I thought was included in my stay, but after eating I was brought a bill which I think was undeserved because the buffet did not offer enough items that I can eat within my diet. If I knew that I would be charged $31, I would’ve preferred to eat elsewhere.
1 nacht verbleven in mei 2024
Reactie van Hilton Airport Bayfront op 14 mei 2024
Thank you for your visit. Refrigerators are currently able to be requsted. Regrettably, breakfast was not included for your visit, but we offer it as an option for purchase. Thank you for taking a moment to share your feedback.

8/10 – Goed

Y

Positief: Netheid, voorzieningen
good
1 nacht verbleven in mei 2024
Reactie van GM op 13 mei 2024
Thank you for taking the time to rate your stay with us. It is wonderful to know you enjoyed your experience. We will continue to work very hard to ensure all our guests leave feeling they had an experience warranting a 5 rating.We hope to see you again soon.Regards,John C. Kellites / General Manager

10/10 – Uitstekend

Kerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hilton Airport Bayfront op 13 mei 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Hilary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome property with excellent people!
1 nacht verbleven in mei 2024
Reactie van Hilton Airport Bayfront op 12 mei 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Sean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Book this hotel on a long layover, book the same day I arrived. The cost was spot on for same day hours before I needed the accomodations. Needless to say it worked out perfectly.
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 10 mei 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Eva

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area and scenery was nice!
1 nacht verbleven in mei 2024
Reactie van Hilton Airport Bayfront op 10 mei 2024
Thank you for your visit. We appreciate your feedback!

8/10 – Goed

James

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
👍
5 nachten verbleven in mei 2024
Reactie van Hilton Airport Bayfront op 10 mei 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Grace

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We picked this hotel because it has EV chargers in the parking structure. The room and the rate are good too. We stayed there before when trying to catch a flight the next day.
1 nacht verbleven in mei 2024
Reactie van Hilton Airport Bayfront op 7 mei 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Teena checked me in…. Totally professional!! I am a Platinum with Marriott….she out did any service I’ve had at Marriott properties!! Great room, great hotel, great service!!
1 nacht verbleven in mei 2024
Reactie van Hilton Airport Bayfront op 6 mei 2024
Thank you for your visit. I am delighted to hear your positive feedback for Teena's performance; I will be certain to commend her for her efforts.

2/10 – Ontzettend slecht

kenneth

AirCanada delayed my flight due to weather so I lost my nite's fare and I could not contact Expedia or the hotel toavoid the loss. Thanks expedia.
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 6 mei 2024
We are sorry to learn of your flight delay. We hope to be able to host you in the future.

8/10 – Goed

Angelique

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was perfect for what we needed. Flight was canceled home and needed somewhere clean and close by. Only issue was the airport shuttle was running behind by like 20 min. We almost had to get an Uber. Lots of people were complaining about this. Don’t know if it was just an issue that day or if the shuttle runs behind frequently.
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 5 mei 2024
Thank you for your visit. We will certainly address the concerns you mentioned about the shuttle, as we utilize a third-party service for this transportation

6/10 – Redelijk

Carlos

1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 4 mei 2024
Thank you for your visit. We will work hard to correct any issues that you may have experienced.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Teena op 4 mei 2024
Thank you for taking time to leave us a review. We are glad you enjoyed your stay with us.

10/10 – Uitstekend

Mela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Teena op 4 mei 2024
Thank you for taking time to leave us a review. We are glad you enjoyed your stay with us.

10/10 – Uitstekend

Adarsh

5 nachten verbleven in april 2024
Reactie van Hilton Airport Bayfront op 2 mei 2024
Thank you for your visit. We appreciate your feedback!

4/10 – Matig

Jeremy

Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 1 mei 2024
Thank you for your visit. We will work hard to correct any issues that you may have experienced.

10/10 – Uitstekend

FNU

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent.
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 30 apr 2024
Thank you for your visit. We appreciate your feedback!

6/10 – Redelijk

Kiyomi

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 1 mei 2024
Thank you for your visit. We will work hard to correct any issues that you may have experienced.

10/10 – Uitstekend

Joshua

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean. Got there much later than expected and forgot to call but the guy at the desk was still able to get us squared away. Breakfast buffet isn't free but was quite delicious.
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 30 apr 2024
Thank you for your visit. We appreciate your feedback!

8/10 – Goed

Yong, Los Angeles

Positief: Personeel en service, voorzieningen
Fresh air and views
2 nachten verbleven in april 2024
Reactie van Hilton Airport Bayfront op 27 apr 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Gokaldas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were at the property only for overnight. Everything just perfectly worked out, airport shuttle, restaurant, small breakfast shop. the propryt was clean and conviniently located.
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 27 apr 2024
Thank you for your visit. We appreciate your feedback!

8/10 – Goed

Yi-Hsin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van GM op 26 apr 2024
Thank you for taking the time to rate your stay with us. It is wonderful to know you enjoyed your experience. We will continue to work very hard to ensure all our guests leave feeling they had an experience warranting a 5 rating.We hope to see you again soon.Regards,John C. Kellites / General Manager

8/10 – Goed

Ramana reddy, La Mirada

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Airport shuttle very convenient. Room was very comfortable clean . Staff very friendly and helpful. Restaurant breakfast adequate. Overall a very good hotel.
1 nacht verbleven in april 2024
Reactie van GM op 24 apr 2024
Thank you for sharing your stay experience. It is wonderful to know we were able to impress you with our service and cleanliness. We hope you come back to see us again soon. Regards,John C. Kellites / General Manager

4/10 – Matig

Raymond

Reisde met partner
Positief: Personeel en service
The A/C in the room sounded like an old Chevy engine and my wife couldn’t sleep all night. Smoke detector or something was flashing like a strobe light too. There was a long black wirery hair in the shower. The bed and pillows were comfortable though.
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 23 apr 2024
Thank you for your feedback. We are sorry that we did not meet your expectations and will work hard to address the concerns that you reported.

6/10 – Redelijk

Jeffrey

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The wind kept us awake most of the night! Very loud and howling. Sounded like a window wasn’t sealed properly! Only got a few hours sleep but we’ll survive. We won’t be back! Staff is very friendly and accommodating! I’m sure they would’ve changed our room if we would’ve asked!
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 23 apr 2024
Thank you for sharing feedback from your visit. Please accept our apologies that you were disturbed by the noise. We would have been happy to assist with changing rooms.

2/10 – Ontzettend slecht

Ibtisam

1 nacht verbleven in maart 2024
Reactie van GM op 24 apr 2024
Thank you for taking the time to rate your stay with us. We are terribly sorry you did not have an exceptional experience. We will continue to work very hard to ensure all our guests leave feeling they had an experience worthy of a 5 star rating.We hope you will give us another opportunity to redeem ourselves.Regards,John C. Kellites / General Manager

10/10 – Uitstekend

Lynda

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 23 apr 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Tima

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I need to spend the night close to the airport, and the hotel has an excellent location for accommodation. Staff friendly and welcoming.
1 nacht verbleven in april 2024
Reactie van Hilton San Francisco Airport Bayfront op 21 apr 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Laurie, Kanata

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to airport, friendly helpful staff, we only did a short stay. Would book this location again in the future.
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 20 apr 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Kerin

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 20 apr 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Melodie

1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 10 mei 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Spencer

Good
1 nacht verbleven in april 2024
Reactie van Teena op 19 apr 2024
Thank you for your feedback, Hope to see you again soon!

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a quiet stay and a good night’s sleep.
1 nacht verbleven in april 2024
Reactie van Teena op 19 apr 2024
Wonderful! We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Cheryl

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Teena op 19 apr 2024
Thank you so much for your feedback

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Teena op 17 apr 2024
Thank you for your feedback. We really appreciate it.

10/10 – Uitstekend

Dylan

1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 4 mei 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 15 apr 2024
Thank you for your visit. We appreciate your feedback!

4/10 – Matig

Pete

Positief: Personeel en service
It was noisy. A lot of noise from the rooftop HVAC system which made it difficult to sleep.
1 nacht verbleven in april 2024
Reactie van GM op 12 apr 2024
Thank you for your comments regarding your stay with us. I am sorry we did not leave you with a better impression of our hotel. It is our goal that all our guests leave us feeling we are one of the best hotel experiences they have ever had. Noise issues are very rare for us and I would like to apologize for the inconvenience you experienced during both your stays.We hope to welcome you back again soon.Regards,John C. Kellites / General Manager

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Teena op 11 apr 2024
Thank you for taking the time to submit feeback. We are so glad you enjoyed your stay.

8/10 – Goed

Chioma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the view
1 nacht verbleven in april 2024
Reactie van GM op 9 apr 2024
I would like to begin by thanking you for sharing your experience with us. Your feedback is greatly appreciated and will help us to continue improving our service levels.Thank you for pointing out our wonderful location. Being just a stone’s throw away from the Bay we have the benefit of some amazing views from our guestrooms as well as easy access to the beautiful walking/jogging trail situated along the Bays edge.I hope you have an opportunity to come back and see us again soon. Regards,John C. Kellites / General Manager

10/10 – Uitstekend

Chetna

1 nacht verbleven in maart 2024
Reactie van Hilton Airport Bayfront op 29 apr 2024
Thank you for your visit. We appreciate your feedback!

8/10 – Goed

Fook Wing, Richmond

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
I will stay here next time to San Francisco
2 nachten verbleven in april 2024
Reactie van Hilton Airport Bayfront op 8 apr 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and accommodating staff
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 7 apr 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Milton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chulada
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 6 apr 2024
Thank you for your visit. We appreciate your feedback!

8/10 – Goed

Robert, Ashland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location
1 nacht verbleven in april 2024
Reactie van Hilton Airport Bayfront op 6 apr 2024
Thank you for your visit. We appreciate your feedback!

10/10 – Uitstekend

Erendira Yazmin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was great and staff was super friendly. Only thing our family had an issue with was the mattress and pillows were so uncomfortable. Definitely kept waking up thru the night.
4 nachten verbleven in april 2024
Reactie van Hilton Airport Bayfront op 6 apr 2024
Thank you for your visit. We appreciate your feedback and will certainly advise of housekeeping team about the mattress and pillows!

6/10 – Redelijk

Mo

.
1 nacht verbleven in maart 2024
Reactie van GM op 5 apr 2024
Thank you for taking the time to rate your stay with us. We are terribly sorry you did not have an exceptional experience. We will continue to work very hard to ensure all our guests leave feeling they had an experience worthy of a 5 star rating.We hope you will give us another opportunity to redeem ourselves.Regards,John C. Kellites / General Manager

10/10 – Uitstekend

Pinder,

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like the restaurant (Kinards) and the hotel restaurant. Good service and food
1 nacht verbleven in maart 2024
Reactie van Hilton Airport Bayfront op 1 apr 2024
Thank you for your visit. We appreciate your feedback!