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Beoordelingen van Amsterdam Hostel

2 out of 5
Amsterdam Hostel
749 Taylor Street, San Francisco, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 24 van 56 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 56 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 56 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 56 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 56 beoordelingen" "

8,0/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Luke

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service at the front and the place was clean
6 nachten verbleven in maart 2024
Reactie van Amsterdam Hostel Management op 27 mrt 2024
Dear Luke,Thank you for your feedback! We're delighted to hear that you received good service from our front desk staff and that you found our place to be clean. Providing excellent service and maintaining cleanliness are top priorities for us, and we're glad that we met your expectations. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again in the future for another pleasant stay. Thank you for choosing to stay with us!Best Regards,Amsterdam Hostel Management

8/10 – Goed

Marshal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Arrived after midnight due to a late flight, front desk staff was very helpful checking me in as well as informing me of the available amenities. Full bunk room with several other already asleep fairly quite night other than some noisy late night traffic. Clean bed and clean bathroom to shower off in the morning. Quick and easy checkout. Would stay here again.
1 nacht verbleven in maart 2024
Reactie van Amsterdam Hostel Management op 22 mrt 2024
Dear Marshal,We're delighted to hear that you had a positive experience with us despite your late arrival!  Providing helpful service and a comfortable stay, even during late hours, is essential to us.  We're glad our front desk staff assisted you efficiently and that you found the amenities and accommodations satisfactory.  Your feedback means a lot, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Leo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff helped me efficiently with many things during my stay. I would come back to stay here again~~
9 nachten verbleven in maart 2024
Reactie van Amsterdam Hostel Management op 27 mrt 2024
Dear Leo,We're thrilled you had such a positive experience with our staff during your stay! Providing efficient and friendly service to our guests is our top priority, and we're delighted that our team was able to assist you with your needs. We're grateful for your kind words and the opportunity to accommodate you, and we look forward to welcoming you back for another enjoyable stay in the future! Thank you for choosing to stay with us!Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Felicity

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was nice just be careful if you go outside at night because of the area
1 nacht verbleven in januari 2024
Reactie van Amsterdam Hostel Management op 5 mrt 2024
Dear Felicity,Thank you for sharing your experience with us.  We appreciate your note of caution regarding the area at night.  The safety and well-being of our guests are paramount, and we take your feedback seriously.  We'll continue to work on ensuring that our guests are well-informed about the local surroundings and have a safe and enjoyable stay.  If there's anything specific you think we could improve to enhance the overall experience, please feel free to share. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Best Regards,Amsterdam Hostel Management

6/10 – Redelijk

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
OK, but longer than 1-2 days will suck. Cold and unfriendly management.
2 nachten verbleven in januari 2024
Reactie van Amsterdam Team op 6 feb 2024
We're sorry you felt this way. Please allow a chance in the future to change your mind.

8/10 – Goed

Olasile

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just decent location reaxv
2 nachten verbleven in januari 2024
Reactie van Amsterdam Hostel Management op 22 jan 2024
Dear Olasile,Thank you for your feedback. We're glad you found our location decent. If there's anything specific you'd like us to improve or address to make your experience even better, please feel free to share. We appreciate your input and look forward to hosting you again.Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Shannon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Most Extraordinary hostel in SF
A delightful place, updated bathrooms / showers, quiet, easily accessible to union square, insane to pay 500+ for a room in this are when you can book this hostel for $100 bucks. A good option for anyone on a budget.
4 nachten verbleven in januari 2024
Reactie van Amsterdam Hostel Management op 15 jan 2024
Dear Shannon,Thank you for your delightful feedback! We're thrilled to hear that you enjoyed our updated bathrooms and showers, as well as the quiet atmosphere. It's great to know that you found our location easily accessible to Union Square and appreciated the affordability compared to other options in the area. We strive to provide a good option for budget-conscious travelers, and we look forward to welcoming you back for another delightful stay.Best Regards,Amsterdam Hostel Management

8/10 – Goed

Kai-Wen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in december 2023
Reactie van Amsterdam Hostel Management op 10 jan 2024
Dear Kai-Wen,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Ramolen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Amsterdam Hostel Management op 28 dec 2023
Dear Ramolen,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Amsterdam Hostel San Francisco. We would love to host you again on your next visit to Amsterdam Hostel San Francisco. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Amsterdam Hostel Management

2/10 – Ontzettend slecht

Brayden

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
the outlet for my bed didn't work, i didn't get any towels, the mattress had yellow stain which i did not want to know what it was. prob the worst place ive ever stayed, its so bad that im not even mad.
2 nachten verbleven in december 2023
Reactie van Amsterdam Hostel Management op 19 dec 2023
Dear Brayden,We sincerely apologize for the numerous issues you encountered during your stay. This falls far below our standards, and we deeply regret the inconvenience. We will investigate and address the electrical and cleanliness issues immediately. Rest assured, your feedback is taken seriously, and we're committed to making the necessary improvements. We would appreciate another opportunity to provide you with a much better experience in the future.Best Regards,Amsterdam Hostel Management

6/10 – Redelijk

Mustafa

Positief: Netheid, personeel en service
3 nachten verbleven in december 2023
Reactie van Amsterdam Hostel Management op 12 dec 2023
Dear Mustafa,Thank you for reviewing your stay at Amsterdam Hostel San Francisco.  We hope you enjoyed our on-site amenities and enjoyed our convenient location.Best Regards,Amsterdam Hostel Management

8/10 – Goed

sandra

Reisde met partner
Wasn’t terrible but seemed like a rougher part of town. Husband and I just spent one night there. We got a decent room but found out when we checked in that it was in the basement which we weren’t thrilled about but settled for. On our way down to the basement there was a side door to the outside that was cracked open for some reason; which made us feel even more unsafe. There were several people hanging out in the lounge areas down there and were making some noise past 10pm. We didn’t complain because we figured we’ll just go to our room, mind our business and sleep. We could definitely hear all the noise through the walls and even hear when people used their sink, shower and bathroom. We’re heavy sleepers once we fall asleep so it wasn’t terrible but definitely annoying. Room was clean and the staff wasn’t rude or anything like that. Decent place I guess if you’re not picky. We were just there overnight to sleep so we didn’t mind too much.
1 nacht verbleven in december 2023
Reactie van Amsterdam Hostel Management op 11 dec 2023
Dear Sandra,Thank you for sharing your experience, and we appreciate your honest feedback. We apologize for any inconvenience caused by the noise and the location of your room. Your comments about feeling unsafe and the disturbances are taken seriously, and we will address these issues to enhance the overall experience for our guests. We're glad to hear that the staff was not rude, and the room was clean. Your insights are valuable, and we will work to improve the areas that fell short during your stay. If you have any specific suggestions or concerns, please feel free to reach out. We hope to have the opportunity to welcome you again and provide a better experience.Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Amarjot Singh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place for travellers.. Neat and tidy..
1 nacht verbleven in november 2023
Reactie van Amsterdam Hostel Management op 8 dec 2023
Dear Amarjot Singh,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Amsterdam Hostel San Francisco. We would love to host you again on your next visit to Amsterdam Hostel San Francisco. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Amsterdam Hostel Management

8/10 – Goed

Fuad

Positief: Personeel en service
It was ok budget stay in the heart of SF downtown close to Union square
2 nachten verbleven in november 2023
Reactie van Amsterdam Hostel Management op 21 nov 2023
Dear Fuad,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Best Regards,Amsterdam Hostel Management

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Was ok but had a horrible chemical cleaning kind of smell. No elevator so need to haul luggage up multiple floors if staying on level 3 etc...
1 nacht verbleven in november 2023
Reactie van Amsterdam Hostel Management op 21 nov 2023
Dear Anonymous,Thank you for sharing your feedback. We apologize for the inconvenience caused by the chemical cleaning smell, and we'll work to address this issue promptly. We also understand that the absence of an elevator posed challenges with luggage, and we appreciate your understanding. Your comments are important to us, and we'll strive to make improvements. If your travels bring you back to the area, we hope to provide a more comfortable experience.Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Jane

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hostel is newly-refurbished and is right in the heart of downtown San Francisco -- yet even still it is totally affordable. Saved the day for me financially as well as touristically.
1 nacht verbleven in november 2023
Reactie van Amsterdam Team op 17 nov 2023
Thank you for the PERFECT SCORE!!!

8/10 – Goed

Karin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoy staying here. Good value for the price.
1 nacht verbleven in november 2023
Reactie van Amsterdam Team op 14 nov 2023
Thank you and look forward seeing you again in the future.

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice stay. The bed was very comfortable, and the hostel is in a good location for the area.
2 nachten verbleven in oktober 2023
Reactie van Amsterdam Team op 31 okt 2023
Thank you for staying with us.

10/10 – Uitstekend

Jesus

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cool
1 nacht verbleven in oktober 2023
Reactie van Amsterdam Hostel Management op 20 okt 2023
Dear Jesus,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Amsterdam Hostel San Francisco. We would love to host you again on your next visit to Amsterdam Hostel San Francisco. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Jesus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
3 nachten verbleven in oktober 2023
Reactie van Amsterdam Hostel Management op 31 okt 2023
Dear Jesus,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Amsterdam Hostel San Francisco. We would love to host you again on your next visit to Amsterdam Hostel San Francisco. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Ram

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice place at a great price
4 nachten verbleven in september 2023
Reactie van Amsterdam Hostel Management op 29 sep 2023
Dear Ram,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Amsterdam Hostel San Francisco. We would love to host you again on your next visit to San Francisco.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Value for the money. Very comfortable bed.
1 nacht verbleven in september 2023
Reactie van Amsterdam Hostel Management op 28 sep 2023
Dear Karin,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Amsterdam Hostel San Francisco. We would love to host you again on your next visit to San Francisco.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Amsterdam Hostel Management

6/10 – Redelijk

Caterina

Reisde met een groep
Negatief: Netheid
4 nachten verbleven in augustus 2023
Reactie van Amsterdam Hostel Management op 6 sep 2023
Dear Caterina,Thank you for rating your stay at  Amsterdam Hostel San Francisco.  We are glad to learn that your stay at our San Francisco Hotel was good; however, we would love to know how we could've improved your experience.  Please do reach out to us to provide more detail about your experience so we can continue to improve our product and service.Best Regards,Amsterdam Hostel Management

8/10 – Goed

Crystal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great, place was clean and such. Noise outside was a bit loud. I’d still stay again.
1 nacht verbleven in augustus 2023
Reactie van Amsterdam Hostel Management op 29 aug 2023
Dear Crystal,Thank you very much for giving your stay at the Amsterdam Hostel San Francisco a POSITIVE review. Our friendly and supportive staff works hard to keep the guest rooms clean, convenient, and comfortable. Our hardworking staff is responsible for providing guests with a clean and comfortable stay. I wish you had shared your noise concerns with our staff; they would have attempted to resolve the problem so that you could have a quiet and comfortable stay. We would love to have your company once again at Amsterdam Hostel San Francisco.Best Regards,Amsterdam Hostel Management

8/10 – Goed

PHUNTSOK

4 nachten verbleven in juli 2023
Reactie van Amsterdam Hostel Management op 22 aug 2023
Dear PHUNTSOK,Thank you for choosing to stay with us when you visited San Francisco. It makes me happy to see you enjoyed your stay. We hope to be able to host you again soon at Amsterdam Hostel San Francisco!Best Regards,Amsterdam Hostel Management

8/10 – Goed

Judith Lili

Positief: Netheid, personeel en service
Depending of the bathroom, you could have a broken toilet seat, a rickety soap holder, a broken toilet paper holder, or no toilet paper holder at all. The shower heat was aimed at the top of my head, which is not practical when you don't want to hold it while you soap yourself. The lamp over my bed would have been very practical... if it was working. One of my roommates snore so loud, the management was called by two others, and she still remained over my head. Three out of six stove burners did not work, and the oven had to be ignited by two people and a BBQ lighter. Food tends to disappear whether you identify it or not. Besides that, good option for the price.
14 nachten verbleven in juli 2023
Reactie van Amsterdam Hostel Management op 25 jul 2023
Dear Judith Lili,Thank you for your feedback, and we apologize for the inconveniences you experienced during your stay. We take these issues seriously and are actively working to address them. Our maintenance team will inspect and fix the bathroom and lamp concerns immediately. Regarding noise disturbances, we'll do our best to accommodate guest requests and ensure a peaceful environment. We appreciate your understanding and hope to welcome you back for an improved experience on your next visit.Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoyed my 4 night stay here. The bed was very comfortable and the staff very nice. I plan on staying here again in the future. Excellent value for the price I paid. I'll just mention it's on a hilly street, so be prepared for that.
4 nachten verbleven in juli 2023
Reactie van Amsterdam Hostel Management op 19 jul 2023
Dear Karin,Wow! Thank you so much for writing us a PERFECT SCORE REVIEW! We're delighted to hear that you enjoyed your 4-night stay with us. It's great to know that you found the bed very comfortable and appreciated our friendly staff. We're glad to be considered for your future stays as well. We understand that the hilly street might be a consideration for some guests, and we appreciate your mention of it. Your feedback is valuable to us, and we look forward to welcoming you back for another excellent stay in the future. Thank you for choosing our hotel!Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Fanny

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Avec nos 2 enfants, nous avons apprécié l’accès à la cuisine partagée, toute équipée. Nous avons pu y prendre nos petits déjeuner et y préparer un dîner.
4 nachten verbleven in juli 2023
Reactie van Amsterdam Hostel Management op 14 jul 2023
Dear Fanny,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Amsterdam Hostel San Francisco. We would love to host you again on your next visit to San Francisco.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Hoyoon

3 nachten verbleven in juni 2023
Reactie van Amsterdam Hostel Management op 25 jul 2023
Dear Hoyoon,Thank you so much for the PERFECT SCORE review.  We are glad to see that you had a wonderful stay at Amsterdam Hostel San Francisco.  We work tirelessly to ensure our guests experience the best hospitality in San Francisco.  Again, we are so glad you enjoyed your stay and we would love to host you again.Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really liked this place and plan on staying here again.
2 nachten verbleven in juni 2023
Reactie van Amsterdam Hostel Management op 29 jun 2023
Dear Alex,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Amsterdam Hostel San Francisco. We would love to host you again on your next visit to San Francisco.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Amsterdam Hostel Management

6/10 – Redelijk

Sean, PEORIA

Acceptable uncomforting, very cheap but close to tourist friendly area. Easy access from airport by BART
2 nachten verbleven in juni 2023
Reactie van Amsterdam Team op 15 jun 2023
Thank you for staying with us and hope we can make your stay more comfortable.

8/10 – Goed

sana

Positief: Netheid
Good
1 nacht verbleven in mei 2023
Reactie van Amsterdam Team op 19 mei 2023
Thank you, look forward to seeing you again!

6/10 – Redelijk

Junko

日を開けて2回泊まりました。2回とも シーツや枕カバーに髪の毛が付いていて(何本も!)どうなっているのかしら?と思いました。 使いやすいキッチンもあり、部屋はシンプルながら荷物用のロッカー(鍵は持参)、ベッドサイドには電源もあり、使い勝手は良かったです。
1 nacht verbleven in april 2023
Reactie van Amsterdam Hostel Management op 3 mei 2023
Dear Junko,Thank you for sharing your experience with us. We're glad to hear that you enjoyed the easy-to-use kitchen and found the locker and power supply convenient. We're sorry to hear about the issue with the bedding and will make sure to address it with our housekeeping team. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Best Regards,Amsterdam Hostel Management

2/10 – Ontzettend slecht

Robin

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a hostel. Not a hotel! Dirty. Stoned people in lobby. Reeks of smoke and pot. Room smells of industrial cleaner. We immediately left and found another place. This Should not be on your hotel search. I was with my family. Why do you offer hostels on your hotel app? I will not be using Expedia again. I want a refund!!!!
1 nacht verbleven in april 2023
Reactie van Amsterdam Hostel Management op 3 mei 2023
Dear Robin,We apologize for the experience you had during your stay with us. Please accept my sincere apologies for the state of your guest room and overall experience. This is a very uncommon scenario, and we again apologize for any inconvenience caused. We take all guest feedback seriously and will address the issues you mentioned with our team. We hope to have the opportunity to better serve you in the future. Sincerely,Amsterdam Hostel Management

10/10 – Uitstekend

Susannah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in a private dorm for 6. The beds and the bathroom were nice. The kitchen and outdoor patio were a nice amenity. Overall it was a very pleasant experience! I will recommend this place to all my friends traveling to the San Francisco area!
3 nachten verbleven in april 2023
Reactie van Amsterdam Hostel Management op 2 mei 2023
Dear Susannah, Thank you for choosing to stay with us and for taking the time to leave such a positive review. We are delighted to hear that you enjoyed your stay with us and that our facilities met your expectations. We are always pleased to hear that our guests had a pleasant experience with us and we appreciate your recommendation. We look forward to hosting you again in the future. Thank you for staying with us!Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Christianie

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is it possible to place a small refrigerator in the room?
1 nacht verbleven in april 2023
Reactie van Amsterdam Hostel Management op 13 apr 2023
Dear Christianie,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Amsterdam Hostel San Francisco.  We work tirelessly to ensure our guests experience the best hospitality in San Francisco, however, we are sorry about the lack of refrigerators. Again, we are so glad you enjoyed your stay and we would love to host you again. Best Regards,Amsterdam Hostel Management

8/10 – Goed

Saied

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of my roommates wasn't observing the etiquettes of a shared room, coming and going in odd times, snoring loudly,drinking in the room and scattering around his stuff...
4 nachten verbleven in april 2023
Reactie van Amsterdam Hostel Management op 13 apr 2023
Dear Saied,I'm sorry to hear that you're having a difficult time with your roommate. This is not the usual guest experience and we apologize for any inconvenience caused. We would love to host you again in the future to provide a more pleasant experience.  Best Regards,Amsterdam Hostel Management

6/10 – Redelijk

Gabriela

4 nachten verbleven in maart 2023
Reactie van Amsterdam Hostel Management op 28 mrt 2023
Dear Gabriela,Thank you for rating your stay at Amsterdam Hostel San Francisco.  We hope to host you again for your next trip to San Francisco to serve you with a more comfortable stay and enhanced experience. Best Regards,Amsterdam Hostel Management

2/10 – Ontzettend slecht

Evan

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Pretty poor customer service. Mandatory cash deposit for room keys that isn’t mentioned when booking.
1 nacht verbleven in maart 2023
Reactie van Amsterdam Hostel Management op 17 mrt 2023
Dear Evan,First and foremost, we want to sincerely apologize for your experience during your stay with us. I'm really sorry to hear that you've had a less than stellar experience with our customer service team. We pride ourselves on providing the best possible service; however, we are sorry we missed the mark this time. I'll ensure your feedback is passed on to the team members so they can better their performance in future interactions. Our policy regarding the deposit is stated clearly on our website. Sorry for the inconvenience. We hope we can host you again in the future and provide a more personal experience.  Sincerely,Amsterdam Hostel Management

10/10 – Uitstekend

Kohei

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2023
Reactie van Amsterdam Hostel Management op 4 apr 2023
Dear Kohei,Thank you for a Perfect Score Rating on your stay at Amsterdam Hostel San Francisco.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to San Francisco. Best Regards,Amsterdam Hostel Management

6/10 – Redelijk

Rita

Negatief: Personeel en service, voorzieningen
They didnt have tv cable
2 nachten verbleven in februari 2023
Reactie van Amsterdam op 27 feb 2023
Sorry for the inconvenience. We hear you loud and clear. Coming Soon!

8/10 – Goed

jahbonz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fix tv/cable and soda machine
14 nachten verbleven in februari 2023
Reactie van Amsterdam Team op 27 feb 2023
Thank you! See you in again soon!!!

8/10 – Goed

Ka Ho

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Amsterdam Hostel Management op 17 jan 2023
Dear Guest,Thank you so much for awarding us a positive rating for your stay at our hotel while visiting San Francisco. You have brought a smile to our faces. We hope you will stay with us again soon!  Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

David, Parksville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the single room; it had a comfortable bed, very nice private bathroom, large tv, and it was quiet. Friendly and helpful staff, storage room for luggage, it is a safe place to stay, and about a 10 minute walk to BART and MUNI. Several eateries close to the hostel. Price was reasonable. I enjoyed my stay!
Reactie van sam op 12 jan 2023
Dear David,We are glad that you enjoyed your stay with us. We look forward to hosting you again!

8/10 – Goed

Zhun Xi

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
位置方便,有24小時便利店
Reactie van Amsterdam Hostel Management op 10 jan 2023
Dear Zhun,Thank you so much for giving us a valuable review of your stay with us in San Francisco.  We are delighted to learn that our convenient location made it easy to get anywhere you wanted to go while visiting San Francisco.We would love your company again at Amsterdam Hostel San Francisco.Best Regards,Amsterdam Hostel Management

8/10 – Goed

Vlasta

Reactie van Amsterdam Hostel Management op 7 nov 2023
Dear Vlasta,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Amsterdam Hostel San Francisco.Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Paula

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s an excellent option, the location is convenient, public transport near, some restaurants and bars around the area. The place is clean and good condition in general.
Reactie van Amsterdam Hostel Management op 7 dec 2022
Dear Paula,Thank you very much for giving your stay at the Amsterdam Hostel San Francisco a PERFECT SCORE!   I am glad you liked our ideal San Francisco location.We take cleaning protocols very seriously strictly for the well-being of our beloved guests-- Housekeeping thanks you for your appreciation. Best Regards,Amsterdam Hostel Management

10/10 – Uitstekend

Rong

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good place
Reactie van Amsterdam op 5 dec 2022
Thank you

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You simply cannot find simple inexpensive lodging on Nob Hill like the Amsterdam. It's primarily a Hostel but we had a private room for two. No frills but the room was comfortable, and our private bath was WAY beyond our expectations. I definitely will choose the Amsterdam again.
1 nacht verbleven in november 2022
Reactie van Amsterdam Hostel Management op 15 nov 2022
Dear Robert,Thank you so much for the PERFECT SCORE REVIEW!   We are glad that you loved our accommodations and our comfortable rooms. We value customer loyalty.  It shows that we are doing something right.  We can't wait to reward you for staying with us again!Best Regards,Amsterdam Hostel Management

8/10 – Goed

Carlyle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a private room, but did interact with the kids in the rest of the buildings and they were all very nice. The staff was excellent.
Reactie van Amsterdam op 7 nov 2022
Thank you!