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Beoordelingen van Elite Inn

2 out of 5
Elite Inn
116 Turk Street, San Francisco, CA

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 7 van 43 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 43 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 43 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 43 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 43 beoordelingen" "

6,0/10

Netheid

6,6/10

Personeel en service

4,8/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Glenn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room had refrigerator and microwave. Bed was clean and comfortable. For the price range this is a good deal. The room in the 50 to 60 dollar price range is hard to beat. Most all california motels are more expensive. Recommend this for a budget minded solo traveler. Just be safe with the neighborhood. It is a bad neighborhood full of drugs and homelessness.
1 nacht verbleven in april 2024
Reactie van lisa op 28 apr 2024
Thank You for staying with us we are glad you enjoyed your stay with us.Thank You,Elite Inn

4/10 – Matig

Mareh

Negatief: Netheid, personeel en service
The neighborhood is really bad
1 nacht verbleven in maart 2024

4/10 – Matig

Éric

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a youth hotel with almost no services. They give you the keys of the prison like front entrance door (Tenderloin quarter is not the safest one in SF). However the room I had was quiet. Will not come back...
4 nachten verbleven in januari 2024

6/10 – Redelijk

Xing, Princeton

5 nachten verbleven in januari 2024
Reactie van Customer Care Team op 17 jan 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
4 nachten verbleven in december 2023
Reactie van Customer Care Team op 14 dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Goed

Maria Amparo

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
It looks like in America the ground floor is also the 1st floor (1st floor in Europe is the floor above the ground floor) therefore there was a confusion as there is a lot of steps to get there as the roof is too high looks like you are trying to get in the 2nd floor. Nice staff . They wait for me as I have an incidence with my flight which was delayed. I am grateful for that. Microwave and fridge in the room which it is a bonus.
5 nachten verbleven in november 2023
Reactie van Lisa op 9 nov 2023
Hello,We are glad you enjoyed your stay.Thank You

10/10 – Uitstekend

Iris

Nice experience
3 nachten verbleven in november 2023
Reactie van Lisa op 9 nov 2023
Hello, Thank You we are glad you liked your stay.

2/10 – Ontzettend slecht

Robert

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Customer Care Team op 8 nov 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 – Redelijk

RAMON

3 nachten verbleven in oktober 2023
Reactie van Lisa op 9 nov 2023
Hello,We are sorry we did not meet your expectations.Thank You

2/10 – Ontzettend slecht

Karli

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Bed was so incredibly dirty. We left and took a $100 Uber home just to not sleep there
1 nacht verbleven in oktober 2023

8/10 – Goed

Douglas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, sparse, plain but nice. Very comfortable bed. Clean bathroom and shower. Quiet. Nice staff. Very high depoait but negotiable. Neighborhood is sketchy but not dangerous.
1 nacht verbleven in september 2023
Reactie van Lisa op 26 sep 2023
Hello,Thank you for staying with us we are glad you liked your stay here at the Elite Inn.Thank You

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
13 nachten verbleven in juni 2023
Reactie van Customer Care Team op 29 jun 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Uitstekend

Camila

Positief: Netheid, personeel en service
Super comfy
2 nachten verbleven in mei 2023
Reactie van Alisha op 24 mei 2023
Hello, We are glad you enjoyed your stay. Thank you.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient, close to public transportation. Affordable.
1 nacht verbleven in april 2023
Reactie van Lisa op 26 apr 2023
Hello David,We are glad you enjoyed your stay. It was a pleasure meeting you and hope in the future you can visit us again.Thank You

2/10 – Ontzettend slecht

Young,

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not advertised well for its actual location....within the Trans district of San Francisco. Not conducive to single females of older individuals. No elevator made it difficult to get to room 25 steps up especially for a disabled individual like myself. Room on street side was very noisy and the windows by the fire escape would not lock properly making it unsafe and unsecure. 20 rooms for 2 toilets and showers were not enough privacy for short term elderly travelers. No functioning coffee or potable water fountain. Overall, the worst place that I have stayed in period! I would rather spend money and get a decent place in SF next time. This was definitely a turn off for visiting the city.
2 nachten verbleven in april 2023

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023
Reactie van Customer Care Team op 28 feb 2023
It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.Best Regards,Customer Care Team

2/10 – Ontzettend slecht

Tzu-Yu

1 nacht verbleven in januari 2023
Reactie van Customer Care Team op 6 feb 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 – Ontzettend slecht

Kazu

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
They said Parking include but They don’t have parking spot I paid $41over night parking Also hotel fee very expensive With out bathrooms Inside room I need refund my parking fee Thank you
1 nacht verbleven in december 2022
Reactie van Alisha op 9 dec 2022
Hi SirWe are sorry for the confusion but we do not offer parking on the website it says parking nearby or street parking only.We are sorry for the inconvenience it caused you but we cannot give you a refund for parking.Thank you

8/10 – Goed

Justin, San Francisco, CA

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
The decorations in the room were nice and the bed was comfortable. There is a flight of stairs before the check-in, which is not ideal for a large amount of luggage. There is a locked gate on the outside of the building, so it felt safe.
1 nacht verbleven in augustus 2020
Reactie van Guest Experience Team op 31 aug 2020
Hello Justin, It is wonderful hearing back from our satisfied guests and we are glad to hear that you had an awesome stay with us. Your feedback about the challenge of not having an elevator is noted - we will see about having some updates on the property. We are happy that you found the beds comfortable and we hope everything else was in order. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, Customer Care Team

2/10 – Ontzettend slecht

Vlad, Boston

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Number of homeless people around the hotel is staggering. There is no elevator and stairs are very high, unsuitable for any non- sports trained person.
2 nachten verbleven in februari 2020
Reactie van Alisha op 28 feb 2020
Thank You for your feedback.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Do NOT stay at this hotel. I booked this hotel expecting a cheap hotel in the tenderloin. I was under no illusions that this hotel would be fancy or nice, but what I did not expect was bed bugs!!! I awoke to two huge bed bugs crawling on my pillow! Absolutely disgusted, I told the person at the front desk, who put me in another room. Within five minutes of being in that room, I saw a bed bug crawling on the floor. This place is infested and they are clearly not doing what they need to do to contain it. I now see that many of the reviews talk about the bed bugs, and the hotel has clearly not called in professionals to treat this infestation. Complete negligence!
2 nachten verbleven in december 2019
Reactie van Customer Care Team op 5 jan 2020
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2019
Reactie van Alisha op 19 dec 2019
Thank You for staying with us.

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid if at all possible
Not a great part of town, lack of amenities, didn’t feel all that safe, room wasn’t all that clean and I saw bugs, and no one was operating the desk when I went to checkout.
1 nacht verbleven in december 2019
Reactie van JB op 12 dec 2019
Thank you for your feedback. Sorry to hear about your experience. We are here at the desk likely 24 hours. We rarely at desk after 2:30 am if every reservation checked in. if you had check out early like before 5:00 am, then you should have told us at night. we would be happy to serve you while you were checking out. Thank you for choosing Elite Inn.

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Customer Care Team op 2 dec 2019
Hi John, It is great to receive feedback from you regarding your recent stay with us. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Thanks for choosing to stay with us and we look forward to your next visit. Best Regards, Customer Care Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid
There were bedbug. I got sooo many bites.
5 nachten verbleven in november 2019
Reactie van Customer Care Team op 26 nov 2019
Dear Guest, We appreciate your feedback - thank you for taking the time to leave us with comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. Your feedback about the bugs is noted - we will see to it that our staff does a better job preparing the rooms moving forward and we will have a professional team look into the matter. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Customer Care Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van Customer Care Team op 25 nov 2019
Dear Guest, We appreciate the rating that you provided - rest assured that we will continue to listen to our guests so we can continuously improve on the services that we provide. We are sorry that you did not seem to have an awesome experience during your stay but we will take this as inspiration to be better. We hope you consider staying with us again in the near future. Best Regards, Customer Care Team

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met huisdieren
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
This property was in a very bad area. Unfortuantely i did nit get to stay at the hotel because i didnt have 250$ cash deposit for the hotel. But one thing that was weird is she showed me soneones cash deposit to prove to me that they charge a 26l50 cash deposit. And i didnt buy it for the simple reason is no business just flaunts cash like that especially at 1am in the tenderloin ditrict in san francisco.
2 nachten verbleven in oktober 2019
Reactie van Customer Care Team op 25 nov 2019
Dear Guest, We love hearing back from you about your recent stay with us. We always look forward to feedback about how we can make things better for our guests and how we can improve. Your feedback about our neighborhood is noted. While we have no control over what transpires in the surrounding areas, rest assured that we have measures in place to ensure that our guests are safe and secure. We are sorry that you didn't get to check in because of the deposit policy. We hope you consider staying with us the next time you are in the area. Best Regards, Customer Care Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ούτε από έξω αυτού του σταύλου μην περάσετε .
Ουδεν σχόλιο .
5 nachten verbleven in oktober 2019
Reactie van Alisha op 4 dec 2019
Thank You for staying with us hope to make your stay better next time.Thank You.

10/10 – Uitstekend

Kate

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was great in relation to our venue, but not the nicest part of the city to stay in. That said, what a cute little spot for a great price. Clean room and the shared bathroom was always clean too.
1 nacht verbleven in oktober 2019
Reactie van Alisha op 16 okt 2019
Thank you please come again.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nettes Personal, zentrale Lage, gute Ausstattung mit Kühlschrank, Microwelle, Ventilator und großem TV mit vielen Programmen. Sogar die Fussballbundesliga wurde live übertragen. Obwohl das Hotel in dem etwas problematischem Viertel Tenderloin liegt und sich dort viele Obdachlose aufhalten, konnte man sich bis abends 22 Uhr sicher bewegen.
5 nachten verbleven in september 2019
Reactie van Alisha op 16 okt 2019
Thank you please come again.

8/10 – Goed

Kamal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
awesome deal...
My stay was awesome value for the money in San Francisco standards...
4 nachten verbleven in oktober 2019
Reactie van Alisha op 16 okt 2019
Thank You please come again.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
I couldn't get us parking spot because there is too many cars and too many homeless
1 nacht verbleven in oktober 2019
Reactie van Alisha op 16 okt 2019
We are sorry for the inconvenience this may have caused you please consider coming again Thank You.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundlich an der Rezepition, sehr zentral gelegen, Abends etwas Raucher von der Umgebung.
2 nachten verbleven in oktober 2019
Reactie van Alisha op 16 okt 2019
Thank You please come again.

8/10 – Goed

Peter, DD

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Für diese Gegend/Straße (viele Obdachlose auf Gehweg) sehr sauber & gut eingerichtet!
1 nacht verbleven in oktober 2019
Reactie van Alisha op 16 okt 2019
Thank You Please come again.

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in september 2019

8/10 – Goed

Minh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Ammy op 23 sep 2019
Hi,Minh! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Ammy.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Área de moradores de rua e usuários de drogas, local que gostaríamos de não ter conhecido...as ruas sujas e fedidas, sem polícia, local abandonado... Penaamos em não ficar lá mas como eram apenas dois dias acabamos aguentando... Não se hospedam nesta região!
2 nachten verbleven in september 2019
Reactie van Alisha op 16 okt 2019
We are sorry for the inconvenience this may have caused you please consider coming again Thank You.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Cheshta op 10 sep 2019
Sincere Apologies, We’re disappointed to see that our guest is dissatisfied with our services. However, we’d love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Cheshta

6/10 – Redelijk

Habibannisha

Reisde met een groep
1 nacht verbleven in augustus 2019
Reactie van Cheshta op 3 sep 2019
Sincere Apologies, Habibannisha! We’re disappointed to see that our guest is dissatisfied with our services. However, we’d love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Cheshta

8/10 – Goed

JOAO

Positief: Netheid, personeel en service
Bom, exactamente o que promete
San Francisco é um lugar caro. Absurdamente caro. O hotel é antigo e muito simples? É! É básico mas honesto. Se não tens problemas em estar num sítio simples e honesto, sem luxo, esta é uma excelente opção. Está a 2 minutos do Hilton, no coração da cidade, em Tenderloin. Rodeado de sem abrigo, ruas sujas? Sim! Mas senti-me seguro, os pobres dão os bons dias como eu. É a realidade toda para quem não gosta de ficção. Mas não é para isso que viajamos? Gerido por uma Família simpática e atenta ao bem estar dos clientes. Repetiria a experiência.
4 nachten verbleven in augustus 2019
Reactie van Alisha op 16 okt 2019
Thank You please come again.

10/10 – Uitstekend

Lucas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ça a été simple et efficace
3 nachten verbleven in augustus 2019
Reactie van Alisha op 16 okt 2019
Thank You please come again.

8/10 – Goed

Benja

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
4 nachten verbleven in augustus 2019
Reactie van Cheshta op 4 sep 2019
Thanks for the positive rating, Benja! Hope to host you soon :) Regards, Cheshta

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen
We did not stay in a The Hotel cause the environment was very bad. There were a lots o homeless and people selling drugs , the city should do some thing about it .. Tje ahora looks clean an nice but couldn’t stand to be expose to all this people .
1 nacht verbleven in augustus 2019