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Beoordelingen van Cassia Hill Resort

3 out of 5
Cassia Hill Resort
Mile 68 George Price Western Highway, San Ignacio, Cayo

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 51 van 95 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 95 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 95 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 95 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 95 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Troy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice peaceful resort. staff was very welcoming and i especially enjoyed my time with nandina and the restaurant staff. they gave great reccomendations for activities and complimented my spanish speaking abilities😂
4 nachten verbleven in maart 2024
Reactie van CHR op 13 apr 2024
Thank you for your review. we hope to see you once again

8/10 – Goed

Angela van

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved our room at Cassia Hill (#5). It was clean, air conditioned and had a nice view of the grounds, and housekeeping tidied it up daily. There was one attached room in the cabin and there wasn't much soundproofing. The desk staff (Sarli in particular) were very friendly and helpful, and took care of all tour and transportation arrangements for us. The pool was fantastic and we were lucky to have it to ourselves most of the time. The restaurant was good, but we felt it was better to go into San Ignacio for our meals (less expensive and more interesting). The hotel grounds are lovely and peaceful. It's a bit of a pain to walk (15-20 mins along a busy road that is currently under construction) or take a taxi to and from San Ignacio. We felt the place was under utilized, as there are a number of dusty buildings not in use, the bar at the pool wasn't in use, and there was no convenience shop for snacks or other items.
7 nachten verbleven in maart 2024
Reactie van CHR op 13 apr 2024
Thank you for your review. We appreciate your feedback. Our road construction will almost be over which means less dust and faster access to town.

10/10 – Uitstekend

Cameo, Overland Park

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The grounds of this hotel are very nice. Staff is friendly too. Our room was big and updated. Very clean. There is a restaurant on site that was good and convenient when you wanted a small meal or drink. Very beautiful property. Quiet.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Danette

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved how quiet and peaceful this property was. The staff was incredibly kind and helpful. They were extremely helpful. I enjoyed having my own cabin. Everything worked perfectly. We were able to see Toucans, iguanas, Parrot Macaws just while sitting on our deck. We will be staying here again.
3 nachten verbleven in maart 2024
Reactie van CHR op 13 apr 2024
Thank you! We do hope to see you real soon.

6/10 – Redelijk

Stilian

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Cassia Hill Resort is a beautiful place, clean and nice , but there were no tourists and restaurant was not open. I spent 2 nights in January - everybody said is in the season, but place looked sad. I understand they can’t keep the reataurant open for just 2 tourists, but at least we could have been informed for limited amenities. If plan to accommodate in Cassia Hill definitely plan to have a rental car

8/10 – Goed

Travis

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked the atmosphere of the property. It was a very beautiful relaxing place to stay. The lady at the front was kind and helpful. The breakfast was good. The breakfast took about 45 minutes to be ready, so make sure to give plenty of time. I underestimated and had scheduled a nature tour and had to eat fast because my driver was waiting. Also one night the kitchen was closed so we had to eat somewhere else. But the restaraunt area was very nice.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So happy we chose Cassia Hill Resort! Our cabin was clean, quiet, comfortable. Beautiful grounds with a wide variety of plants, birds, and small animals. Excellent restaurant. Loved the infinity pool. Entire staff was friendly, professional, and fun. Thank you for a great time!
3 nachten verbleven in januari 2024

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst amenities
Being a world traveler would not recommend this at all. Eco friendly environments and rugged log cabins are ok. But be prepared for a cold water showers. We didnt not have any hot or warm water during our entire stay. They say one hot water heater supplies 4 cabins and you can imagine after coming back from a full day of tour and tired muscles. They cant fix and wont fix or change your cabins. Money wasted and sore experience They also dont have their own restaurant either. U have to order from a subleased restaurant.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Mikiko

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

4/10 – Matig

Taylor

Positief: Netheid
Negatief: Personeel en service
Not great, not bad. Wouldn't stay again.
It was okay. Perhaps it was better at some point in the past. The staff wasn't great, and multiple times the kitchen just flat out said they didn't want to cook. Rooms were very clean, but didn't have a ton of amenities. The grounds were pretty though. Also, the wifi was absolutely awful. Not great when in a country where wifi is likely your only option. Would NOT stay here again.
5 nachten verbleven in december 2023
Reactie van Regards, Cassia Family op 11 dec 2023
I am sorry to hear that you did not enjoy your stay. We have a breakfast restaurant only and do lunches and dinners only on reservation. Our rooms have such amenities such as a coffee station, mini fridge, and drinking water as mentioned on our page. We would love to hear what other amenities you would suggest we include in our rooms. The internet i must admit was not too strong due to the repairs of our highway and the internet company had the lines down. We do apologize for this.

8/10 – Goed

Dion

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property and would recommend and stay again
1 nacht verbleven in november 2023
Reactie van Cassia Family op 11 dec 2023
Thanks for reviewing us. Hope to have you back in our little jungle resort.

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really quiet grounds and located just out of town making it easy to get in for meals, etc.
3 nachten verbleven in november 2023
Reactie van Regards, Cassia Family op 11 dec 2023
Thanks for your review. We hope to see you again

10/10 – Uitstekend

Dianna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location and amazing, very private, bungalow rooms on a beautiful rolling hilltop with an infinity edge pool. Fantastic staff. This was my second stay here and I'll be back.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Louise

Positief: Personeel en service, staat van de accommodatie en faciliteiten
This property was perfect for our family. Beautiful gardens and pool.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is where you need to stay! Great infinity pool upgraded my room twice since I had to extend my stay while traveling to Tikal. They are over the top above expectation friendly and had a bottle of wine for my wife which greatly appreciated. This hotel is quite at night and on a nature botanic garden
3 nachten verbleven in juni 2023

6/10 – Redelijk

Luis

Positief: Netheid
Negatief: Comfort kamer
No regreso
Lo escogimos quedaba en el camino de nuestra ruta. No contábamos que había que caminar con maletas hacia las habitaciones, fue muy incómodo caliente. Para moverte al centro debes de pagar taxi, ya que no tiene opciones para comer a distancia de caminar. Cuándo hicimos el chequeo se acordó que nos a las 8:30 de la mañana y aún cuando llamamos eso nunca pasó, tuvimos que salir a buscar desayuno. En la noche se disculparon pero ya era tarde. No volvería. Para hospedarse y salir temprano de ahí para hacer otras actividades cercanas.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Warren

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and spacious room and property. Would definitely recommend this property.
1 nacht verbleven in april 2023
Reactie van CHR op 24 jun 2023
Thanks Warren!

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2023

6/10 – Redelijk

Jonah

3 nachten verbleven in maart 2023

8/10 – Goed

Daniel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was spacious, clean and comfortable.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Rebecca

2 nachten verbleven in maart 2023

10/10 – Uitstekend

David

2 nachten verbleven in maart 2023

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Rachel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool was lovely. The room was large and very nice. Pretty view. The tours they arranged for us were extremely fun and worthwhile.
3 nachten verbleven in februari 2023

8/10 – Goed

Mackensie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a great location for someone venturing into Guatemala for the day. We were in Cabin 8 which was perfect for our family. Properties closer to reception look newer. Ask for a low number. The pool is nice after a hot day. There is not a lot of staff so expect to have to look for help at reception and breakfast. Ask if your breakfast is included in your stay. The breakfast is expensive for what is included. There is a grocery store less than 1/2 mile into town.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Helen

2 nachten verbleven in februari 2023

8/10 – Goed

Connie

3 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

adam

Negatief: Personeel en service
3 nachten verbleven in januari 2023

4/10 – Matig

mark

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We booked on Expedia based on local friends recommendations. Unfortunately we didn’t realize until after our 2 night stay was over that there are two parts to this resort. The part that our friends recommended which are new modern gorgeous villas And the old cabin section. We stayed in cabins that were not very clean, very old, smelled bad, uncomfortable beds and the duvets on bed had spots and were not clean. Being our first visit and from Canada we did not want to complain and did our best to have a good time. It was disappointing on the morning of checkout to take a different path and come across these new beautiful villas we could have stayed in. When I asked why they had not been offered as an option even after we requested a fridge which we thought we were getting based on our Expedia booking, we were told it was our own fault we didn’t ask. How can you ask for something you don’t know is an available? The staff was very professional and the property and pool lovely. My point is not to complain as much as to advise others to book the villas unless you love old rustic buildings and enjoy camping. 😬
1 nacht verbleven in januari 2023
Reactie van Regards, Cassia Family op 24 jan 2023
Hi Mark, I am sorry that you did not view the various room options when booking through Expedia, which offers our guests different categories of rooms Our cabins are larger rooms that can host up to five persons which was equipped for your family of four they have all been upgraded to an antique rustic finish. The smell which you experienced is the scent of our polished wood. We are in the tropics and we experience a lot of humidity which also contributes to the old wood scent. Our villas which you saw are more modern buildings which can only sleep 2 persons and those have different amenities and of course different price. We also extended a discount to you for the extra persons charge to best accommodate you. I am sorry that we did not meet your expectations and hope that if you ever return to us we could host you in one of our premier villas or our family room.

8/10 – Goed

Kristen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

TEAL

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place we can't wait to go back and recommend to our friends! Thank you!
Reactie van Regards, Cassia Family op 18 jan 2023
Thank you for choosing us. We are happy that we made your stay a memorable one

10/10 – Uitstekend

Amanda

10/10 – Uitstekend

Katie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love that nature surrounded you! The room and beautiful decor was excellent! The pool was perfect and it was very quiet. The staff were so friendly and very helpful!
Reactie van Cassia Family op 18 jan 2023
Thanks for choosing us! we are happy to know that we made your stay an exceptional one

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wow! What a great place! We stayed in a cottage that was
3 nachten verbleven in december 2022
Reactie van Regards, Cassia Family op 3 jan 2023
We are thrilled to know that you enjoyed your stay with us! We hope to host you in the near future.

10/10 – Uitstekend

Edwin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A lovely property
This is a lovely property. The cabin was beautiful and comfortable. The pool was very nice. We will stay again in the future.
1 nacht verbleven in december 2022
Reactie van Cassia Family op 3 jan 2023
Thanks for staying with us! We are happy to know that we made a good impression on your home away form home .

10/10 – Uitstekend

Nikolas

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The grounds were beautiful, the staff was very friendly and the rooms was big and very clean. Had a great stay and would definitely go back.
Reactie van Cassia Family op 3 jan 2023
We appreciate your positive review! We hope to have you visiting real soon. Thanks for choosing us.

8/10 – Goed

Hayley

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cassia Hill was GORGEOUS. The buildings were lovely, the house was perfect. The outdoor shower attached to the bathroom was an incredible bonus. The grounds themselves were living gardens with wild iguanas on site and howler monkeys directly behind in the jungle/forest area next to the property. We had slow internet but they were quick to address and solve it. We arrived in the "rainy season" so slower season in July but it didn't rain. The restaurant was undergoing roof repair so wasn't in operation but we found a few very good restaurants nearby in San Ignacio. Very close to the Xunantunich Mayan ruins. The pool was awesome. The only not-so-awesome part is that it is near a major road so certain times during the day we could hear the car traffic. Throughout the town of San Ignacio they were burning trash pretty much constantly while we were there and the smell and air quality was really tough to get used to. Overall we enjoyed our stay and much appreciated the oasis and friendly faces that Cassia Hill provided for our family.
2 nachten verbleven in juli 2022
Reactie van Cassia Family op 18 jul 2022
We are thrilled to know that you enjoyed your stay with us! Warm Regards, The Cassia Family

10/10 – Uitstekend

Francois-xavier

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay at Cassia Hill Resort. It was easy to drive to downtown San Ignacio and other places. We always enjoyed coming back to this peaceful place. The staff is super friendly and the property is beautiful.
4 nachten verbleven in juli 2022
Reactie van Regards, Cassia Family op 18 jul 2022
Thanks for the review and thanks for choosing us😊 From, The Cassia Team

10/10 – Uitstekend

Scott

3 nachten verbleven in juni 2022

4/10 – Matig

Leo

1 nacht verbleven in juni 2022

8/10 – Goed

Silvia Regina

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muita flora e fauna
Hotel agradável, alto, com um belo jardim, muitos pássaros e esquilos nas árvores. Quarto amplo, camas confortáveis, black out muito claro, chuveiro com pouca agua, ótimo frigo bar, longe do centro, precisa de taxi.
Piscina
Chalés
Chalés
Jardim
3 nachten verbleven in mei 2022
Reactie van Regards, Cassia Family op 18 jul 2022
Thanks for choosing us! Regards, The Cassia Team

10/10 – Uitstekend

Gina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone one was friendly.
4 nachten verbleven in april 2022

10/10 – Uitstekend

Bobbi

4 nachten verbleven in april 2022

10/10 – Uitstekend

Diana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved Cassia Hill! There is a lovely pool, the location is perfect since it’s super close to town, but still quiet. The staff were all very friendly and helpful for giving us information and setting us up with our excursions.
2 nachten verbleven in april 2022

10/10 – Uitstekend

eric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place to stay and the staff were super friendly. Sergio is the man! Also great location to visit ruins and other nearby attractions.
1 nacht verbleven in april 2022

8/10 – Goed

Medelin Osorto

Positief: Netheid
1 nacht verbleven in februari 2022

8/10 – Goed

Craig

1 nacht verbleven in januari 2022

10/10 – Uitstekend

Dawn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
This was a beautiful resort to stay at. The staff was so friendly and helpful. The rooms were big and very clean. Overall a great place to visit and stay at. I would highly recommend this place.
1 nacht verbleven in januari 2022
Reactie van Cassia Hill Resort Management & Team op 22 feb 2022
Thanks for choosing us! We are happy to know that you enjoyed your stay with us. We hope to host you in the near future. Regards,

10/10 – Uitstekend

Jeff Jennifer

6 nachten verbleven in januari 2022
Reactie van Cassia Hill Resort Management & Team op 22 feb 2022
Thank you!

8/10 – Goed

Murray

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A wonderful place.
1 nacht verbleven in december 2021
Reactie van Cassia Hill Resort Management & Team op 12 jan 2022
Thank you Murray