Luxe beddengoed, donzen dekbedden, een minibar, een kluis op de kamer
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Beoordelingen van Costa Rica Marriott Hotel Hacienda Belen

4.5 out of 5
Costa Rica Marriott Hotel Hacienda Belen
700 meters West from Bridgestone/Firest, La Asunción, Heredia

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 685 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 197 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 76 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1000 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay
Very nice hotel, good service and friendly staff. Not cheap but we enjoyed ending our CR holiday here. Spa prices were too high though, kept us from booking a massage.
1 nacht verbleven in januari 2020
Reactie van Manager op 24 feb 2020
Dear Robert, Thank you for your review. We really appreciate your comments.

10/10 – Uitstekend

Guru

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property and great service.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An amazing place to stay, with every amenity at our fingertips. Just beautiful. Food was excellent, high quality, again every type of food you could want. Loved our stay.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Arialis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone so friendly and very polite . Amazing people everything was excellent.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful views. Nice to walk around the property. The bar was fun, lively, everyone was friendly staff and guests. It was a great weekend.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Herb

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay, the food was exceptional, staff super friendly, helpful, spoke English with us. Helped celebrate a birthday while we were there. What a beautiful place.
5 nachten verbleven in april 2024
Reactie van Hotel Management op 14 apr 2024
Thank you for sharing your birthday with us, we are happy to see you enjoyed the warmth of our team.

10/10 – Uitstekend

Elizabeth

4 nachten verbleven in maart 2024

10/10 – Uitstekend

alba

1 nacht verbleven in april 2024

10/10 – Uitstekend

Talia, Atlanta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Entire staff was very friendly and polite, throughout the front desk to the restaurant. Rooms were clean and very nice. Would definitely come back.
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The verandas were incredibly comfortable. The views of the mountains were lovely, and the presence of playful parrots was so fun. The spa was terrific. The pool area was fun and lots of space for sunbathing.
3 nachten verbleven in maart 2024
Reactie van Hotel Management op 14 apr 2024
Delighted to see you loved your stay, we too love the abundant flora and fauna on the property - including the playful parrots.

10/10 – Uitstekend

Victoria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is gorgeous...has old world charm and maintained very well. The staff all know English or try their best and they also frequently check in about your stay. There are several restaurant experiences to choose from and they accept the dollar. I would absolutely stay here again!
3 nachten verbleven in maart 2024
Reactie van Hotel Management op 14 apr 2024
We are delighted to see you enjoyed everything about your experience and look forward to welcoming you back soon!

10/10 – Uitstekend

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The style is marvelous.
5 nachten verbleven in maart 2024
Reactie van Hotel Management op 14 apr 2024
Thank you for recognizing our colonial architecture, we are delighted to see your review!

10/10 – Uitstekend

Gordon

Positief: Netheid
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

WEN

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely disappointed with the hotel's airport transportation service. Despite booking in advance, the shuttle never arrived, leaving me stranded for over an hour. This lack of reliability from the management was deeply disappointing and significantly impacted my stay.
1 nacht verbleven in maart 2024

8/10 – Goed

Luz Yaneli

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 14 apr 2024
Thank you for your review

10/10 – Uitstekend

stephanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were only there for one night, but it was a pleasant stay in a hotel located close to the airport that had a resort feel.
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 14 apr 2024
Thank you, we are happy to see you enjoyed the resort fee we offer while being conveniently located in the city and close the airport.

6/10 – Redelijk

Jorge

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The facilities are fine, limited dinning in the area. Service is acceptable
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 14 apr 2024
Thank you for taking the time to submit a review.

10/10 – Uitstekend

Nancy K.

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place to stay near San Jose!
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 5 mrt 2024
Thank you for your review! We look forward to welcoming you back in future.

6/10 – Redelijk

Nicholas

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
We stayed for one night before our departure the next morning. The resort is an oasis of luxury in not a very desirable area. Aside from convenience to the airport, the location has nothing much to offer. You certainly wouldn't leave the premises for an evening stroll. Once ensnared, customers have no where else to go. The hotel seems to take advantage of these circumstances and their clientele to charge truly extravagant prices in their restaurant with poor (_slow_) service and subpar food that is cold on arrival. It was actually the worst dining experience we had in all of our stay in Costa Rica. It seems like the lack of any local competition provides no incentive to focus on the quality of the customer experience. I'm sorry then to not provide a strong recommendation.
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 5 mrt 2024
We are sorry to hear you did not have an opportunity to go for a stroll as there are various restaurants, bars and stores within walking distance which our guests normally enjoy. We appreciate your feedback on your dining experience as it allows us to grow, and have shared with our team.

8/10 – Goed

RITA ADRIANA

The food was not that good
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 5 mrt 2024
We are sorry to hear that was your experience.

10/10 – Uitstekend

Lina

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
We liked the variety of restaurants and things to do around the resort.
4 nachten verbleven in december 2023
Reactie van Hotel Management op 22 feb 2024
We are delighted to see you explored the area and enjoyed it.

8/10 – Goed

Andrea Elizabeth

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was like a resort. The staff were very friendly and helpful. There were many things to do on site such as pool, restaurants, spa, driving range, tennis court and gift shop. Pros: -many amenities -nice staff -clean comfortable rooms -free juices, bar tending class, movie nights, etc Cons: -its very windy so sitting outside or playing tennis was difficult -the airport shuttle only runs a few times a day and doesnt run later in the evening -not many vegan options and no vegan desserts -bathroom has a barn door which never shuts properly and has a large gap between the wall and the door. There is no privacy. The door is also frosted so getting up in the middle of the night to use the washroom is disturbing to others. Get rid of these! -no fridge or microwave in the room. We had many leftovers and snacks but nowhere to keep them -poolside chairs are a little old -Uber is cheaper than taxi to get to the airport and downtown. Would have been nice to have a shuttle to downtown or the mall
7 nachten verbleven in februari 2024
Reactie van Hotel Management op 22 feb 2024
Thank you for sharing your review, it is great to see you found our team friendly and helpful. We are sorry to see you did take advantage of the mini fridge located in every room and will work with our pastry team to add vegan dessert options at Hacienda Kitchen restaurant.

10/10 – Uitstekend

Nelson

2 nachten verbleven in januari 2024
Reactie van Hotel Management op 14 apr 2024
Thank you for your wonderful review.

10/10 – Uitstekend

Gordon

Beautiful hotel & setting. Very good gym & spa. Good breakfast buffet & outdoor seating.
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 12 feb 2024
Thank you for your wonderful review, we are happy to hear you enjoyed the outdoor seating at breakfast as well as the other amenities.

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 9 feb 2024
Thank you for your fantastic review

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful 4 star hotel just 9 minute shuttle to airport, lovely green oasis, wonderful staff
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 9 feb 2024
Thank you for your stay, we are delighted to hear you enjoyed our hacienda and the warmth of our team.

10/10 – Uitstekend

Deborah, Mahwah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here many times. Love this hotel and this trip the staff was exrra amazing. Recognized my platinum status and gave us a great room! Highly recommend!
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 5 feb 2024
Thank you for your review, we look forward to welcoming you back in future!

10/10 – Uitstekend

FIONA, Sandys

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
24 hour cafe service, great food in restaurants, poolside service, driving range.
Reactie van Hotel Management op 5 feb 2024
Thank you for your wonderful review!

10/10 – Uitstekend

Ethiopia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility was clean, nice pool, excellent gym, sauna, steam bath etc and more importantly, the staff were friendly, helpful people.
15 nachten verbleven in januari 2024
Reactie van Hotel Management op 5 feb 2024
Thank you for your wonderful review, we are delighted to see you enjoyed everything about your stay especially our team!

8/10 – Goed

Helen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Large beautiful property
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 5 feb 2024
Thank you for your great review!

10/10 – Uitstekend

Karl, SAN DIEGO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this hotel the front desk is great especially Caleb & Jackeline and Gianinna. The spa is fabulous especially Laura. Carlos the bellman is super friendly and helpful and the staff at the restaurants were amazingly tasty. Room service was impeccable and the attention to detail is remarkable - I loved the cold pool and the lounge chairs were downright decadent. I was given an upgrade to the golf view suite and it was a gem. One night my GF and I took part in the rodízio bbq which was a great deal for really feasting on all types of meats. The gym is modern and fully equipped and the grounds offer multiple walking paths if you like to stroll in nature. This hotel has it all. Delicious food, excellent service and beautiful surroundings. You really cannot go wrong booking this little piece of heaven between the mountains and the coffee plantations lis it’s minutes from the airport but feels like a whole different world of natural harmony and blissful peace amidst the kindest of peoples. Pura Vida
5 nachten verbleven in januari 2024
Reactie van Hotel Management op 5 feb 2024
Thank you very much for your wonderful review and recognizing the excellence of our team, we will ensure they are recognized! We look forward to welcoming you back in the near future, pura vida.

6/10 – Redelijk

Josipa-Ivona

Positief: Netheid, personeel en service
2 nachten verbleven in januari 2024
Reactie van Hotel Management op 23 jan 2024
Thank you for your review

8/10 – Goed

Daniel

2 nachten verbleven in januari 2024
Reactie van Hotel Management op 22 jan 2024
Thank you for submitting a review.

10/10 – Uitstekend

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
While I was just there for the final night of my trip to CR, the resort was a lovely splurge - staff were exceptional and the hotel was wonderful. Wish I checked-in earlier to get more time to enjoy it!
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 22 jan 2024
Thank you kindly for your review, hopefully we get to host you for a longer stay on your next trip to Costa Rica so you may enjoy even more!

8/10 – Goed

Donald, Bakersfield

1 nacht verbleven in januari 2024
Reactie van Hotel Management op 9 feb 2024
Thank you for your review.

10/10 – Uitstekend

Jan

1 nacht verbleven in januari 2024
Reactie van Hotel Management op 16 jan 2024
thank you for sharing your review!

8/10 – Goed

Loretta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
an oasis near the airport
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 16 jan 2024
Thank you for your wonderful comment about our hotel

10/10 – Uitstekend

Carina

1 nacht verbleven in januari 2024
Reactie van Hotel Management op 16 jan 2024
Thank you for your great review

8/10 – Goed

Tony

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 16 jan 2024
Thank you for your review

8/10 – Goed

Jamie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van Hotel Management op 16 jan 2024
Thank you for sharing your review

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
The place is great, the rooms, restaurants, service, everything was really nice and we enjoyed our stay a lot.
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 9 jan 2024
Thank you for your wonderful review, we are delighted to see you enjoyed every aspect of your stay with us and look forward to hosting you again soon.

6/10 – Redelijk

Jacqueline, Blacksburg

2 nachten verbleven in december 2023
Reactie van Hotel Management op 9 jan 2024
Thank you for submitting a score

10/10 – Uitstekend

Damir

1 nacht verbleven in januari 2024
Reactie van Hotel Management op 5 feb 2024
Thank you for your fantastic review!

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent airport hotel
Excellent hotel and grounds… best airport hotel ever…
1 nacht verbleven in december 2023
Reactie van Hotel Management op 9 jan 2024
Thank you very much for your glowing review!

10/10 – Uitstekend

Karl, SAN DIEGO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Of heaven, this place was a slice of heaven from the very check in the social nature of the employees hear the laid-back style of the environment the delicious food, luxurious pools and spacious apartments with beautiful views of the mountains and the coffee plantations. It is an absolute wonder the two pools are lovely. One is warmer. The other one is cold which I love and the spa is fantastic. Make sure and ask for Laura. She’s incredible mind blowing massage and all I can say is the staff Jacalene And all the people who work here including Caleb and the other fantastic people who work here this is a wonder to behold anyone who comes to San Jose. They should stay here either on their way in or on their way out and possibly as long as you can. .
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 16 jan 2024
Thank you kindly for your wonderful review and recognizing not only our beautiful resort with breathtaking views of the mountains, but also the wonderful team that works to provide the memorable experiences. We will be sure to recognize everyone you mentioned on your review. Thank you!

10/10 – Uitstekend

Oliver

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous place a little dated but well worth the time spent especially as a status member
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 9 jan 2024
We are delighted to hear you enjoyed your stay at our hotel with our colonial architecture.

10/10 – Uitstekend

arnaud

Reisde met een groep
Good place to stop over from airport Large facilities , pool , restaurants
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 9 jan 2024
Thank you for sharing, we are delighted to hear you enjoyed the amenities and the convenient location.

10/10 – Uitstekend

Junji

1 nacht verbleven in januari 2024
Reactie van Hotel Management op 9 jan 2024
Thank you for taking the time to review us