Exterieur

Beoordelingen van La Quinta Inn & Suites by Wyndham San Jose Airport

2.5 out of 5

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 667 van 1466 beoordelingen" "
Gastenscore: 8 - Goed. 400 van 1466 beoordelingen" "
Gastenscore: 6 - Redelijk. 191 van 1466 beoordelingen" "
Gastenscore: 4 - Matig. 112 van 1466 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 96 van 1466 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Antonio

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in april 2024

10/10 – Uitstekend

Francisco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in april 2024

10/10 – Uitstekend

Theodore H

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our daughter attends San Jose State University. We’re in San Jose frequently. Hotel hits all matrix points. Affordable, clean, ground floor, excellent breakfast and a definite highlight on awesome staff. I’ve stayed at this hotel six times and the staff is consistently kind and courteous.
1 nacht verbleven in april 2024
Reactie van Owner op 2 mei 2024
Theodore, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

4/10 – Matig

Li Lin Patricia

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bed sheet stain and dirty and there hair on the comforter and bedsheet
1 nacht verbleven in april 2024
Reactie van Owner op 29 apr 2024
Thank you for your feedback, Li Lin. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.

8/10 – Goed

Ritu Raj

2 nachten verbleven in april 2024
Reactie van Owner op 2 mei 2024
Ritu, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Goed

John

Small tv was only issue
1 nacht verbleven in april 2024
Reactie van Owner op 2 mei 2024
John, thank you very much for your feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Samuel

1 nacht verbleven in april 2024
Reactie van Owner op 2 mei 2024
Samuel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Redelijk

kimberly

1 nacht verbleven in april 2024
Reactie van Owner op 2 mei 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

2/10 – Ontzettend slecht

Sivia

Negatief: Netheid
2 nachten verbleven in april 2024
Reactie van Owner op 26 apr 2024
Thank you for taking the time to review us, Sivia. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Turned out to be excellent for a 4:00 am departure
1 nacht verbleven in april 2024
Reactie van Owner op 25 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Miriam

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very courteous and accommodating
1 nacht verbleven in april 2024
Reactie van Owner op 24 apr 2024
Miriam, thank you so much for your kind words about or team. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 – Uitstekend

Yuliana Berenice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nos hospedamos porque íbamos de paso y realmente fue muy tranquila nuestra estancia.
2 nachten verbleven in april 2024
Reactie van Owner op 24 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Marina

Zakenreiziger
I’ve stayed here several times for business in the area. The staff is friendly. The rooms are clean. I’m always happy with my stay here.
1 nacht verbleven in april 2024
Reactie van Owner op 22 apr 2024
Marina, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Corey

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is nice, clean, and affordable. It's right off Hwy 101, near the San Jose Airport. That's a convenient location. My room was good. The staff were very nice and accommodating. Breakfast is included and it has the basics including coffee, eggs, make-your-own-waffles, cereal, and juice. Since it is across the highway from the airport, you will hear planes taking off, but it's not too bad. Since I was up early and out of the room by 7 a.m., and didn't return until much later, the sound of the planes wasn't a big deal. There's a Burger King next door and that's always good for a quick meal if you need it. Other places to eat are nearby, but you need a vehicle or you can Uber/Lyft. Good value.
4 nachten verbleven in april 2024
Reactie van Owner op 22 apr 2024
Corey, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient, comfortable, and just a few minutes from the airport. Everyone I dealt with was friendly and helpful, even arriving at 2am: picked up within minutes.
1 nacht verbleven in april 2024
Reactie van Owner op 22 apr 2024
Martin, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 – Ontzettend slecht

Jacqueline

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Owner op 22 apr 2024
Thank you for taking the time to review us, Jacqueline. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Uitstekend

Sharon

Positief: Netheid, staat van de accommodatie en faciliteiten
The breakfast was wonderful
4 nachten verbleven in april 2024
Reactie van Owner op 22 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 – Redelijk

Grant

Reisde met partner
Property is a bit old. Our room could use a few repairs.
1 nacht verbleven in april 2024
Reactie van Owner op 19 apr 2024
Grant, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good transportation to airport
1 nacht verbleven in april 2024
Reactie van Owner op 18 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 – Goed

William, Vancouver

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean, breakfast good.
1 nacht verbleven in maart 2024
Reactie van Owner op 16 apr 2024
William, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 – Redelijk

Amy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The overall stay was convenient. Parking is free however if you leave your vehicle and take the shuttle to the airport while traveling, they want to charge you $80 flat fee for up to 1 week. I was not informed prior to my stay despite calling ahead to arrange. The long term airport parking is cheaper as is the satellite lots you can pay to park. Very deceiving and I will be sure to look at other hotel options in the future.
1 nacht verbleven in april 2024
Reactie van Owner op 15 apr 2024
Amy, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 – Redelijk

Alexandra

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Owner op 15 apr 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 – Goed

Shut Yee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The egg they cooked for the breakfast was too salty.
1 nacht verbleven in april 2024
Reactie van Owner op 15 apr 2024
Shut Yee, thank you very much for your feedback! We hope to serve you again in the future.

6/10 – Redelijk

Mauricio

1 nacht verbleven in april 2024

10/10 – Uitstekend

ashley, roseburg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a qyick and easy check in . Room was clean and in good repair
1 nacht verbleven in april 2024
Reactie van Owner op 10 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Yvonne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I just don’t like how the parking gets packed real quick. I really like the rooms here.
1 nacht verbleven in maart 2024
Reactie van Owner op 10 apr 2024
Yvonne, thank you very much for your feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Yvonne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in is always quick and easy. I like how you guys provide water as well.
1 nacht verbleven in april 2024
Reactie van Owner op 10 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

4/10 – Matig

Joseph

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The hot water in my assigned room did not work. I requested it to be repaired. When I returned I asked if it had been addressed, the representative said yes. When I took a shower this morning, the hot water still did not work. I would not stay here again.
2 nachten verbleven in april 2024
Reactie van Owner op 8 apr 2024
Thank you for taking the time to review us, Joseph. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

6/10 – Redelijk

Romulo

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service, voorzieningen
2nd Floor “squeak” is very annoying especially when you’re trying to sleep after a long drive. CCTV and lighting doesn’t seem to deter strangers from peeking inside parked guest vehicles.
2 nachten verbleven in april 2024
Reactie van Owner op 8 apr 2024
Romulo, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

4/10 – Matig

Daniel

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Phantom Fire alarm only in our room. Had to switch rooms.
1 nacht verbleven in april 2024
Reactie van Owner op 8 apr 2024
Thank you for taking the time to review us, Daniel. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fuel and food nearby. Safe area.
1 nacht verbleven in april 2024
Reactie van Owner op 8 apr 2024
Luis, thank you very much for your feedback! We hope to serve you again in the future.

6/10 – Redelijk

Stephen

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Owner op 8 apr 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 – Redelijk

Jonas

Basic clean hotel near airport
1 nacht verbleven in april 2024
Reactie van Owner op 5 apr 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 – Goed

Victor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient near the air port
1 nacht verbleven in april 2024
Reactie van Owner op 5 apr 2024
Victor, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Ricardo Diosdado, Honolulu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LIKES: breakfast buffet, electric car charging station, helpfulness of reception staff, bar available on weekend NOT LIKES: parking near the Burger King is dicey; one of four days the room was not cleaned or amenities restocked, bar not available during weekdays
4 nachten verbleven in maart 2024
Reactie van Owner op 1 apr 2024
Ricardo, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 – Uitstekend

Victor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean they are very friendly
2 nachten verbleven in maart 2024
Reactie van Owner op 1 apr 2024
Victor, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 – Ontzettend slecht

Nestor

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk bad service
2 nachten verbleven in maart 2024
Reactie van Owner op 1 apr 2024
Thank you for taking the time to review us, Nestor. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

2/10 – Ontzettend slecht

Viviana

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Man in the front who checked us in did not let us know our room was outside. He didn’t even bother to give us a map or let us know it was outside. We requested for another room and he stated that was the last one for a double queen. We got another room with a king size and when we entered, it smelled so bad. We had to open all the windows. There was a fly in the room as well.
1 nacht verbleven in maart 2024
Reactie van Owner op 1 apr 2024
Thank you for taking the time to share your feedback about your recent stay, Viviana. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 – Uitstekend

Gwen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Owner op 1 apr 2024
Gwen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 – Matig

Myron

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Noisy and front desk staff was rude.
2 nachten verbleven in maart 2024
Reactie van Owner op 25 mrt 2024
Thank you for the review, Myron. We apologize for the experience you had with one of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.

8/10 – Goed

Kendall

2 nachten verbleven in maart 2024
Reactie van Owner op 15 apr 2024
Kendall, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Goed

Maribel

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Owner op 25 mrt 2024
Maribel, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

4/10 – Matig

Kimberly

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Air conditioner was busted. Front desk offered little help when complaining. Room was super hot, despite it not even being that warm outside. Very strange. Decent free breakfast - though would have appreciate a gluten free cereal option. Cheerios aren't that hard. AC eventually semi-worked, but then it whined/groaned every time it turned off - loudly enough to wake me up. Thin walls as well - was lulled to sleep almost every night by the snoring symphony of my neighbor.
4 nachten verbleven in maart 2024
Reactie van Owner op 22 mrt 2024
Thank you for taking the time to share your feedback about your recent stay, Kimberly. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The place was good and clean.
1 nacht verbleven in maart 2024
Reactie van Owner op 21 mrt 2024
Jose, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 – Matig

Alexandra

Negatief: Voorzieningen
Stay was fine. Ive stayed here a few times and planned on it again but its now been 11 days since my stay and my $100 deposit still has not been returned. I was only in the room for about 8 hrs so no reason not to return my deposit!
1 nacht verbleven in maart 2024
Reactie van Owner op 21 mrt 2024
Thank you for taking the time to review us, Alexandra. It is never our intention to disappoint a guest. We will pass this along to hotel management and please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Uitstekend

Susan

1 nacht verbleven in maart 2024
Reactie van Owner op 8 apr 2024
Susan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Goed

Karen

It was ok if you don’t mind airplane noise above your room. Not enough shower soap and shampoo. Breakfast was good.
2 nachten verbleven in maart 2024
Reactie van Owner op 18 mrt 2024
Karen, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 – Uitstekend

Angelina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the pool is never closed
1 nacht verbleven in december 2023
Reactie van Owner op 18 mrt 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Angelina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a pleasure
1 nacht verbleven in februari 2024
Reactie van Owner op 18 mrt 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 – Goed

Danielle

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Breakfast was OK, I’ve had better continental breakfasts before. The staff during that time was a little rude about us trying to take our food back to room with a plate, but then failed to have paper plates out for us to use. Ended up fine after that. Learning we had to pay half day to check in early a couple hours, never had that before normally it’s they have a room if they do and allow us in. Otherwise everything was fine.
2 nachten verbleven in januari 2024
Reactie van Owner op 18 mrt 2024
Danielle, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!