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Beoordelingen van OLV Hotel - Adults Only

4 out of 5
OLV Hotel - Adults Only
55 Calle Barranquitas, San Juan, PR

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 209 van 334 beoordelingen" "
Gastenscore: 8 - Goed. 55 van 334 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 334 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 334 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 334 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019
Reactie van Lolo op 17 apr 2019
thank you for staying with us.

10/10 – Uitstekend

Ivone

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

10/10 – Uitstekend

regina n

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel. Very clean and spacious. Natalia is the best!
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Joshua

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Where to start? My husband and I planned a week-long trip to San Jaun, where we have vacationed before and this hotel was so small, just plan odd, our room had no windows, the pool is more like a fountain, the TV came on 3 times in the middle of the night until we unplugged it. The hotel had an odd and erry vibe. We moved hotels after 1 night. Would love a partial refund. Pictures do not portray this property accurately.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Ivory

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
It’s nice
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the whole set up and vibe of the whole hotel
7 nachten verbleven in april 2024

10/10 – Uitstekend

Edward, Bayamon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente place
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jay

3 nachten verbleven in april 2024

10/10 – Uitstekend

Daequan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
That it was surrounded by a lot of restaurant's & close to the beach. It has a great view of the lagoon & it’s peaceful. The room of the hotel was amazing with different options of things to drink. Will be booking with them again.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Maria Corredor Senior Manager op 24 apr 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our is committed to providing high-quality customer service to all of We hope to see you again in the near future

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Maria Corredor Senior Manager op 24 apr 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our is committed to providing high-quality customer service to all of We hope to see you again in the near future

8/10 – Goed

Cyrille

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
hotel tres humide
1 nacht verbleven in april 2024
Reactie van Maria Corredor Senior Manager op 24 apr 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our is committed to providing high-quality customer service to all of We hope to see you again in the near future

10/10 – Uitstekend

Vicmari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Maria Corredor Senior Manager op 24 apr 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our is committed to providing high-quality customer service to all of We hope to see you again in the near future

8/10 – Goed

Devonna

3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Jovany

Reisde met een groep, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
NOT RECOMMENDED! Just booked a room here 2 weeks ago and it was NOT at all what the pictures showed. It had dirty floors, with parts of the tiles broken off, the restroom doors couldn’t close because they were broken. The A/C hardly worked and the humidity would make the floors sweat bad. Everything was dirty. They didn’t even finish painting the walls. Walls half ass painted! ALSO THERE ARE ROACHES IN THE ROOMS! I have videos and pictures of all this. As for the staff.. great service. The ONLY thing good about this hotel is the staff. Rooms are trash.
3 nachten verbleven in april 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Uitstekend

Yorkenis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service
3 nachten verbleven in april 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

8/10 – Goed

Sarah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location and nice pool & hot tub. only bad thing is the rooms are ice cold
3 nachten verbleven in januari 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Uitstekend

Dedra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
OMG!!!! Our stay at the O:LV 55 Hotel in Puerto Rico was nothing short of mind-blowing. From the moment we arrived, the staff went above and beyond, exemplifying the utmost in politeness, professionalism, and helpfulness. Their courteous approach, including offering us a preview of a room before booking, immediately set a welcoming tone for our stay. The hotel's decor, both inside and out, took our breath away with its stunning design and attention to detail. The infinity pool and jacuzzi were not only gorgeous to behold but also impeccably clean, making our relaxation time feel luxurious and serene. The complimentary drinks provided were simply amazing, adding a special touch to our overall experience. The cleanliness and beauty extended to our room, which was spotless, stylish, and equipped with a perfectly sized balcony. This became our cozy retreat, furnished with chairs and lounge chairs that invited us to unwind and soak in the surroundings. We are already planning a return trip to Puerto Rico, and without a doubt, we will be staying at the O:LV 55 Hotel again. This property deserves an A-rating for its exceptional service, breathtaking aesthetics, and commitment to guest satisfaction.
1 nacht verbleven in maart 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Uitstekend

Diana Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this hotel. I would definitely book again.
4 nachten verbleven in maart 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

10/10 – Uitstekend

Dedra

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property. The staff was EXCEPTIONAL!!!
1 nacht verbleven in april 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

10/10 – Uitstekend

Shenequa

3 nachten verbleven in maart 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

8/10 – Goed

Robert, Stratford

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrific staffing. Really nice quiet location on the Condado lagoon. Hotel styling is 1980s Italiano with gold hardware and marble everywhere. The Puerto Rican economy is struggling and San Juan in particular, but I would definitely return to this hotel.
3 nachten verbleven in maart 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

10/10 – Uitstekend

john

3 nachten verbleven in maart 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

10/10 – Uitstekend

Maggie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful room and shower - loved the rooftop pool.
4 nachten verbleven in maart 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

2/10 – Ontzettend slecht

Hafeeza

Reisde met partner
Negatief: Netheid
Terrible
3 nachten verbleven in februari 2024
Reactie van Maria Corredor Senior Manager op 15 mrt 2024
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Uitstekend

Justyse

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I came here for my birthday. It was very enjoyable. The staff was great.
3 nachten verbleven in februari 2024
Reactie van Maria Corredor Senior Manager op 14 mrt 2024
We're thrilled that our staff contributed to making your experience a memorable one.

10/10 – Uitstekend

Quasanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I lived my stay here. The hospitality is out of this world the rooms are very cold so prepare for that. !
2 nachten verbleven in maart 2024
Reactie van Maria Corredor Senior Manager op 15 mrt 2024
It's great to hear that you enjoyed the hospitality during your stay!

10/10 – Uitstekend

Linda y

3 nachten verbleven in februari 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

10/10 – Uitstekend

Erika

3 nachten verbleven in februari 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

10/10 – Uitstekend

Alisha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You felt welcome the moment you walk onto the property, the rooftop pool and tanning deck was beautiful, would recommend to anyone!
1 nacht verbleven in februari 2024
Reactie van Maria Corredor op 23 feb 2024
Thank you very much for your glowing review. We are thrilled to hear that you felt welcomed from the moment you stepped onto our property. Providing a warm and inviting atmosphere for our guests is always our top priority.We're delighted to know that you enjoyed our rooftop pool and tanning deck. It's indeed a breathtaking spot where guests can relax and soak in the beauty of San Juan. Your recommendation means a lot to us, and we truly appreciate your kind words.We look forward to welcoming you back to OLV 55 for another memorable experience in the near future!

8/10 – Goed

Ahmad

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wish there was more pools
3 nachten verbleven in februari 2024
Reactie van Maria Corredor op 23 feb 2024
Thank you for taking the time to rate your experience at OLV 55. We're glad to see that you had a positive overall experience during your stay. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 – Uitstekend

Pedro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and beutifull.
1 nacht verbleven in februari 2024
Reactie van Maria Corredor op 23 feb 2024
Thank you for giving us a perfect rating! We're thrilled to hear that you had an excellent experience at O:LV 55. Your satisfaction is our top priority, and we're delighted to have met your expectations.We look forward to hosting you again soon for another fantastic stay!

8/10 – Goed

Shonda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Maria Corredor op 23 feb 2024
Thank you for taking the time to rate our hotel. We appreciate your feedback and hope to welcome you back for an even better experience in the future.

10/10 – Uitstekend

Alessandra, Clermont

1 nacht verbleven in februari 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

10/10 – Uitstekend

Jacolby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service
4 nachten verbleven in februari 2024
Reactie van Maria Corredor op 23 feb 2024
Thank you so much for giving us a perfect rating! We're thrilled to see that you had an excellent experience during your time at O:LV 55. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations.We look forward to the opportunity to welcome you back for another wonderful stay in the future.

10/10 – Uitstekend

Wendall

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the best hotel in all of Puerto Rico!!! I came to San Juan to celebrate Valentine’s Day with my girlfriend. I usually opt for all inclusive resorts so I was very skeptical on how convenient staying at a hotel would be. OLV did a great job with providing everything that you need at the hotel, and giving a luxury experience. The customer service from arrival was up to par! Thanks to Natalia, all of our questions were answered and she made us feel like VIP anytime we walked through the door. Please be sure to book this hotel, and ask for Natalia to enhance your stay. Would love to experience this all over again!!
3 nachten verbleven in februari 2024
Reactie van Maria Corredor Senior Manager op 17 feb 2024
Thank you so much for your wonderful review! We are thrilled to hear that your Valentine's Day celebration with us exceeded your expectations and that you found our hotel to be the best in all of Puerto Rico.We're delighted that you enjoyed the luxury experience and that Natalia provided exceptional customer service throughout your stay. We will be sure to pass along your kind words to her, as recognition of her efforts means a lot to us. If there's anything else we can do to make your next stay even more special, please don't hesitate to let us know.

10/10 – Uitstekend

Kassandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything about this hotel down to the staffs and valet workers. 10/10 highly recommend will be back soon!
3 nachten verbleven in februari 2024
Reactie van Maria Corredor Senior Manager op 17 feb 2024
Thank you for your fantastic review! We are thrilled to hear that you loved everything about your stay.If there's anything we can do to make your next visit even more exceptional, please don't hesitate to let us know.

10/10 – Uitstekend

Juan, Boca Raton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing I didn’t like was that there weren’t enough plugs or I didn’t find them
4 nachten verbleven in februari 2024
Reactie van Maria Corredor Senior Manager op 17 feb 2024
Thank you for sharing your feedback with us. We appreciate your input and apologize for any inconvenience you experienced regarding the availability of plugs in your room.Your feedback helps us to continually enhance our services, and we thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

10/10 – Uitstekend

Aileen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tiara, Maria and all the staff was excellent. The restaurant service was good too. I expect to return very soon for a long stay!
1 nacht verbleven in februari 2024
Reactie van Maria Corredor Senior Manager op 8 feb 2024
Thank you so much for your wonderful feedback! I'll be sure to pass on your kind words to Tiara, Maria, and the rest of our dedicated team. We're delighted to hear that you enjoyed your experience with us, including our restaurant service. We can't wait to welcome you back for a longer stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels until we see you again!

10/10 – Uitstekend

Maryann Colon

Positief: Netheid, personeel en service en voorzieningen
O:L.V. Condado Puerto Rico was absolutely amazing, beautiful and a delight to stay at. The Room was large and clean. The staff was friendly and helpful. The 2 restaurants provide amazing food and drinks.
4 nachten verbleven in januari 2024
Reactie van Maria Corredor Senior Manager op 8 feb 2024
Thank you for sharing your fantastic experience at O:L.V. Condado Puerto Rico! We're thrilled to hear that you found your stay to be amazing, beautiful, and delightful. It's wonderful to know that you enjoyed the spacious and clean room, as well as the friendly and helpful staff. We take pride in providing exceptional service to our guests, and it's fantastic to hear that you felt well taken care of. We're also delighted that you enjoyed the amazing food and drinks at our restaurants. We look forward to welcoming you back for another memorable stay. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know. Safe travels until we see you again!

4/10 – Matig

Meagan

3 nachten verbleven in januari 2024
Reactie van Maria Corredor Senior Manager op 18 apr 2024
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Uitstekend

bryson

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love this place I’ll be coming back !
4 nachten verbleven in januari 2024
Reactie van Maria Corredor Senior Manager op 31 jan 2024
I'm delighted to hear that you enjoyed your stay with us! We're thrilled to know that you had a great experience and that you're planning to return. We'll be here to welcome you back with the same level of hospitality and comfort that you enjoyed during your previous visit. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Looking forward to hosting you again soon!

10/10 – Uitstekend

kara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great romantic hotel
Booked last minute and was so happy with the hotel. Amazing room. Great customer service. Will for sure be back.
1 nacht verbleven in januari 2024
Reactie van Maria Corredor op 30 jan 2024
Thank you for choosing our hotel for your last-minute stay! We're delighted to hear that you enjoyed your experience, from the amazing room to the great customer service. It's wonderful to know we could make your stay memorable. We look forward to welcoming you back on your next visit.

10/10 – Uitstekend

Aleyah Danielle

Excellent hotel. Friendly staff and beautiful property
4 nachten verbleven in januari 2024
Reactie van Maria Corredor op 30 jan 2024
Thank you for your kind words! We're thrilled to hear that you found our hotel excellent, with friendly staff and a beautiful property. Your positive feedback means a lot to us. We appreciate your support and hope to have the pleasure of welcoming you back for another delightful stay in the future.

10/10 – Uitstekend

Abriana

4 nachten verbleven in januari 2024
Reactie van Maria Corredor op 23 feb 2024
Thank you for rating your experience at O:LV 55 with a perfect score! We're thrilled to see that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we're delighted to have met your expectations.We look forward to welcoming you back for another fantastic stay at O:LV 55 in the future!

8/10 – Goed

Vincent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were the best part of the stay.
3 nachten verbleven in januari 2024
Reactie van Maria Corredor op 30 jan 2024
We greatly appreciate your feedback! It's wonderful to hear that our staff was the highlight of your stay. We take pride in providing excellent service, and your positive comments are truly encouraging. Thank you for choosing our hotel, and we look forward to the opportunity of welcoming you back for another exceptional experience.

10/10 – Uitstekend

Geoffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cool hotel. Huge room. Great location. Love the vibe.
1 nacht verbleven in januari 2024
Reactie van Maria Corredor op 30 jan 2024
Thank you for your fantastic review! We're thrilled to hear that you found our hotel very cool, enjoyed the spacious room, appreciated the great location, and loved the overall vibe. Your positive feedback is truly appreciated, and we hope to have the pleasure of hosting you again for another "very cool" experience.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Maria Corredor op 30 jan 2024
Thank you for awarding us a perfect 10/10 rating! We are thrilled to hear that you had a wonderful experience at our hotel. Your positive feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay in the future.

6/10 – Redelijk

Christopher

1 nacht verbleven in januari 2024
Reactie van Maria Corredor Senior Manager op 31 jan 2024
Thank you for taking the time to leave a rating. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future.