Thank you for your feedback, Zusana. We apologize for the inconvenience with the TV signal and the delay in getting it fixed. We understand how important it is to have a functional TV, especially when not feeling well. We'll address this issue with our staff to ensure a better experience for our guests in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Thank you for sharing your feedback, Emanuel. We apologize for the plumbing issues you experienced and any inconvenience caused by the delay in receiving towels. We appreciate your patience and understanding. We'll address the staffing and maintenance issues to ensure a better experience for our guests in the future. If you have any further concerns, please feel free to reach out to us.

Thank you for sharing your experience, Briana. We apologize for falling short of your expectations. If there are any specific issues you encountered during your stay, please let us know so we can address them promptly. Your feedback is valuable to us as we strive to improve our services.

Dear Magaly,Thank you for your fantastic rating! We're delighted you had a wonderful stay. Your satisfaction means the world to us, and we can't wait to welcome you back.

Dear Rochelle,Thank you for sharing your feedback. We apologize for any shortcomings in your experience. Your satisfaction is our priority, and we're committed to improving. If you'd like to discuss further, please reach out. We hope to welcome you back for a better stay.

Thank you for your feedback, Olivia! If you have any questions or special requests for your next visit, feel free to contact us. We're here to ensure you have a great experience every time you stay with us. We look forward to seeing you again soon at our hotel. Have a wonderful day!

Thank you for your positive feedback, Angel! We're glad to hear that you enjoyed our hotel's convenient location. We strive to provide our guests with easy access to nearby attractions and amenities. If you have any other comments or suggestions, feel free to let us know. We look forward to welcoming you back on your next visit!

Lamentamos mucho escuchar sobre tu experiencia, Endrina. Entendemos lo importante que es disfrutar de un ambiente tranquilo durante tu estancia. Vamos a investigar este asunto con nuestro personal de limpieza para asegurarnos de que se respeten los horarios de descanso de nuestros huéspedes en el futuro. Apreciamos tus comentarios y esperamos poder brindarte una experiencia mejor en tu próxima visita. Gracias por compartir tus preocupaciones con nosotros.

Dear Jeraldine,Thank you for staying with us. We sincerely apologize for the inconvenience caused by the bed noise. We are working to improve. We hope to welcome you again soon.Best regards,Luis G. Souto ReyesFront Desk agentThe Wave Hotel Condado

Thank you for your review, Giselle! We're delighted to hear that you found our staff helpful and friendly during your stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Thank you for your feedback, Tyrik! We're glad to hear that you enjoyed your stay with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back again soon!

Thank you for sharing your feedback, Jacques. We appreciate your honest review and are glad to hear that you found our staff friendly and enjoyed the ambiance of our establishment. We apologize for any inconvenience you experienced with the temperature of the water, the firmness of the beds, the non-functional jacuzzi, and the leak in the lobby. Rest assured, we take your comments seriously, and we will address these issues promptly to enhance the overall experience for our guests. Your feedback helps us improve, and we hope to have the opportunity to welcome you back in the future for a more comfortable stay. If you have any further concerns or if there is anything else we can assist you with, please don't hesitate to contact us directly.

Thank you, Adriana, for your excellent rating and for highlighting our accessibility! Ensuring that all our guests feel comfortable and accommodated is a top priority for us, and we're thrilled to hear that you found our facilities accessible. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back in the future!

Thank you for your review, Julie! We're glad to hear that your three-day stay with us was a pleasant experience overall. We're constantly striving to improve, so if there are any specific areas where you feel we could enhance the experience further, please feel free to share your feedback. Your input is valuable to us, and we hope to have the opportunity to welcome you back for an even better stay in the future!

That's fantastic feedback, Reynaldo! We're thrilled to hear that you received excellent assistance from our manager upon your arrival. Providing exceptional service is always our priority, and we're delighted that it made a positive impact on your experience. Thank you for taking the time to share your feedback with us. We look forward to welcoming you back in the future!

Thank you, Da, for taking the time to leave us a review! We're glad to see that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back in the future!

Thank you so much for your wonderful feedback, Nateisha! We're thrilled to hear that you enjoyed your stay at the Wave Hotel in San Juan and that our location and friendly staff made your trip memorable. We appreciate your feedback regarding the fridge and apologize for any inconvenience it may have caused. We'll make sure to address this issue to ensure a better experience for our future guests.We hope to welcome you back again soon for another enjoyable stay!

¡Gracias por tu comentario, Ginnette! Nos alegra saber que disfrutaste de nuestros excelentes servicios durante tu estadía. Esperamos darte la bienvenida de nuevo en el futuro. ¡Saludos!

Thank you for your positive feedback, Daniella Marie! We're glad to hear that you had a great experience during your stay. We'll be sure to share your kind words with our staff. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

You're very welcome, Kayla! We're delighted to hear that you had an amazing stay with us. We look forward to welcoming you back soon for another wonderful experience!

Thank you for sharing your feedback, Yvette. We're sorry to hear that your experience did not meet your expectations. If there are any specific issues you'd like us to address or if there's anything we can do to improve, please let us know. We value your input and strive to make every guest's stay as enjoyable as possible.

Thank you for your feedback, Ava! We're glad to hear that you found our hotel convenient and that you got what you expected. We strive to provide a comfortable and hassle-free experience for all our guests. We look forward to welcoming you back on your next visit! If there's anything specific you'd like us to improve for your next stay, please let us know.

Thank you for sharing your feedback, Brianne. We apologize for the issues you experienced during your stay. We take cleanliness and maintenance very seriously, and we will address the issues with the rooms, including the smell and cleanliness, with our housekeeping team to ensure a more pleasant experience for our guests. We also apologize for any inconvenience regarding the rooftop bar and jacuzzi. We will investigate and address these concerns promptly. Your feedback is valuable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

Thank you for your feedback, Thalia! If there's anything specific you'd like us to address or if you have any further comments, please feel free to let us know. We're here to assist you and ensure you have a pleasant experience with us.

Thank you for sharing your feedback, Maureen. We apologize for the cleanliness issues you experienced during your stay. We will address these concerns with our housekeeping team to ensure that our rooms meet the expected standards of cleanliness for all our guests. We appreciate your compliments regarding our staff's politeness and friendliness. Regarding breakfast and other amenities, we apologize for any confusion and will ensure that our website accurately reflects the available services and facilities. We hope to have the opportunity to better serve you in the future.

Thank you for sharing your feedback, Luis Angel. We appreciate your recognition of our convenient location near the airport. We apologize if other aspects of your stay did not meet your expectations. We are continuously working to improve and hope to have the opportunity to better serve you in the future.

Thank you for your positive feedback, Carlos! We're glad to hear that you found our hotel nice and welcoming. Your satisfaction is our priority, and we appreciate your business. We'll make sure to share your kind words with our staff. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future!

Thank you for your glowing review, Mariah! We're thrilled to hear that you found our hotel to be amazing. Your satisfaction is our top priority, and we're delighted that you had a fantastic stay with us. If you ever find yourself in the area again, we would be honored to host you once more.

Thank you for your fantastic review, Kelly! We're delighted to hear that you enjoyed our great location, affordable prices, and excellent customer service from our staff. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We appreciate your kind words and hope to welcome you back again soon!

Thank you for your wonderful feedback, Chanelle! We're thrilled to hear that you had a great experience with us and that our staff were helpful. It's fantastic to know that you found our hotel clean and conveniently located. We appreciate your kind words and look forward to welcoming you back in the future!

Thank you for sharing your feedback, Andrea. We're glad to hear that you found our location convenient. If there's anything else we can do to enhance your experience during future stays, please feel free to let us know. We look forward to welcoming you back soon!

Thank you for your feedback, Howard. We apologize for any inconvenience regarding the lack of dining options at our hotel. While we don't have on-site dining facilities, we're conveniently located near various restaurants and eateries. We hope this didn't detract too much from your overall experience, and we appreciate your understanding. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.

Thank you for your feedback, Crystal! We're delighted to hear that you had a great experience with us. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back again soon!

¡Gracias por compartir tu experiencia, Elsie! Nos alegra saber que lo pasaste espectacular durante tu estadía en nuestro hotel. Siempre nos esforzamos por brindar a nuestros huéspedes una experiencia memorable. ¡Esperamos verte de nuevo pronto para otra estancia espectacular!

Thank you for your feedback, Dayonel! If you have any questions or special requests for your next visit, feel free to contact us. We're here to ensure you have a great experience every time you stay with us. We look forward to seeing you again soon at our hotel. Have a wonderful day!

Thank you for your feedback, Arabel. If you have any questions or special requests for your next visit, feel free to contact us. We're here to ensure you have a great experience every time you stay with us. We look forward to seeing you again soon at our hotel. Have a wonderful day!

Hello Nicholas,Thank you for sharing your feedback. We're glad to hear that you found The Wave Hotel Condado to be nice. We understand your desire for a pool, and we appreciate your suggestion. While we don't currently have a pool, we're always looking for ways to enhance our guests' experiences, and your input is valuable to us. We hope you'll consider staying with us again in the future.Best regards,

Hi Axel,Thank you for sharing your feedback. We apologize for the inconveniences you experienced during your stay at The Wave Hotel Condado. It's disappointing to hear about the issues with the clogged shower and sink, as well as the condition of the bed sheets. This is certainly not the level of quality we aim to provide to our guests.We take your comments seriously and will address these issues promptly with our housekeeping and maintenance teams to ensure they are resolved. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.

Thank you for your feedback, Katherine. If you have any specific comments or concerns you'd like us to address, please feel free to let us know. We value your input and strive to ensure all our guests have a positive experience during their stay.

¡Hola Rosanny!Gracias por tu reseña. Apreciamos tus comentarios sobre los detalles adicionales que podrían mejorar la experiencia de tu estancia en The Wave Hotel Condado. Tomaremos en cuenta tus sugerencias para garantizar que nuestros servicios cumplan con tus expectativas y las de nuestros huéspedes. Esperamos tener la oportunidad de recibirte nuevamente y brindarte una experiencia aún mejor.¡Saludos cordiales!

Hi Earl,Thank you for sharing your feedback. We're sorry to hear that your experience at The Wave Hotel Condado didn't meet your expectations. If there are specific areas where we can improve, we would appreciate hearing more details so we can address them accordingly. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back and provide a better experience in the future.

Thank you so much for taking the time to share your feedback, Elyse. We strive to provide exceptional service to all our guests, and knowing that we succeeded in making your stay enjoyable means a lot to us. We hope to welcome you back again soon for another wonderful experience! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.

Hi Timothy! Thank you for your awesome review! We're thrilled to hear you enjoyed your stay with us at The Wave Hotel Condado. We apologize for the inconvenience with the room restocking, but we're glad it didn't overshadow your experience. We appreciate your compliments about our bilingual staff and convenient location. We look forward to welcoming you back soon!

Thank you for taking the time to share your feedback with us.We're delighted to hear that you found our property nice and that you appreciated our reliable power supply, especially during blackouts in the area. It's great to know that you enjoyed your time exploring the beach area and nearby amenities during your stay with us.We're sorry to hear that you had a few questions about pricing and our ice machine. We will certainly review your feedback with our team to ensure that we are providing clear and accurate information to our guests at all times.We appreciate your kind words about our friendly customer service, and we're glad to hear that you found our staff helpful during your stay. Please know that we are constantly striving to improve and provide the best possible experience for our guests.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another adventure soon.

Thank you for sharing your feedback with us.We sincerely apologize for the negative experience you encountered during your recent stay with us. It's disheartening to hear that our hotel did not meet your expectations and that you faced several issues with cleanliness and room condition. Please rest assured that we take your concerns seriously and will address them promptly with our housekeeping and maintenance teams to ensure that such incidents do not recur.We understand the importance of a comfortable and clean environment for our guests, and we regret that we fell short in delivering that to you. Your comments regarding the discrepancies between the photos and the current state of our hotel have been duly noted, and we will take steps to update our online imagery to provide a more accurate representation.Once again, we apologize for the inconvenience you experienced and appreciate your patience and understanding. If you would like to discuss your concerns further or if there is anything else we can do to make amends, please don't hesitate to contact us directly.

Thank you for your review, Tyshel!We're delighted to hear that you enjoyed your stay at our hotel and found our staff pleasant and the room nice. We appreciate your feedback and look forward to welcoming you back in the future. If you need anything else during your next visit, please don't hesitate to let us know. We hope to see you again soon at The Wave Hotel!

We apologize for the disappointment you experienced during your stay, and we appreciate you bringing these issues to our attention, as guest satisfaction is our top priority. We are sorry to hear about the condition of the room and the cleanliness of the towels. This does not reflect the standards we strive to uphold. Please know that we take your feedback seriously and will address these issues with our housekeeping and maintenance teams to ensure improvements are made. We understand the importance of accurately depicting our property online and will work to ensure that our online representations align with the actual experience. Thank you for your feedback, and we hope to have the opportunity to regain your trust and welcome you back for a better experience in the future.