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Beoordelingen van Hotel Baja San Diego - A Boutique Hotel

2.5 out of 5
Hotel Baja San Diego - A Boutique Hotel
930 W San Ysidro Blvd, San Ysidro, CA

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 311 van 990 beoordelingen" "
Gastenscore: 8 - Goed. 332 van 990 beoordelingen" "
Gastenscore: 6 - Redelijk. 142 van 990 beoordelingen" "
Gastenscore: 4 - Matig. 109 van 990 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 96 van 990 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Stefan, Den Bosch

Negatief: Staat van de accommodatie en faciliteiten
vies hotel , foto's zijn zeer misleidend
hotel heeft zeer misleidende fotos als advertentie , zwembad lag vol met bladeren , die al 2 dagen op dezelfde plaats lagen , ik had 8 nachten geboekt en ben na 2 nachten weggegaan , en een ander hotel geboekt , niet echt een uitdagende buurt om te verblijven , zeker een dikke afrader !!!!!
8 nachten verbleven in juli 2018
Reactie van OM op 2 aug 2018
Dear Stefan, thank you for taking the time to write your review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Yunuen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

8/10 – Goed

Angel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is very nice 👍
1 nacht verbleven in mei 2024
Reactie van LV op 18 mei 2024
Thank you very much for your 4 out of 5. You are right , all our staff is always willing to help our guest. Thank you again and we would loke to see you again.

10/10 – Uitstekend

Ricardo, LOS ANGELES

Positief: Staat van de accommodatie en faciliteiten
Cool
1 nacht verbleven in mei 2024
Reactie van LV op 18 mei 2024
We love your 5 out of 5 review. Thank you for share with us and we want you to stay with us again.

10/10 – Uitstekend

Adrian

Positief: Personeel en service
It was good
1 nacht verbleven in april 2024
Reactie van LV op 2 mei 2024
Thank you very much for your 5 out of 5.We would like to see you again.

8/10 – Goed

Luchiia

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NA
2 nachten verbleven in april 2024
Reactie van Hotel Baja op 29 apr 2024
Hello, Thank you very much for the positive review. It was our pleasure to have you stay here at Hotel Baja. We hope you enjoyed your stay and come again soon!

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van LV op 27 apr 2024
Thank you very much for your 4 of 5.We would like to see you again and get 5 of 5.

8/10 – Goed

daryl

10/10 – Uitstekend

Bertha Mariana

1 nacht verbleven in september 2023

10/10 – Uitstekend

Jacobo

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Emmree

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Booked this reservation in April of 2023 for a concert in August of 2023. Fast forward 5 months later to day of the booking this Hotel cancelled my reservation without notifying me. Drove 3 hours to be told “sorry I’m not sure why no one told you but we have no rooms and we cannot do anything for you” with no email or phone call to let us know. they proceeded to blame Expedia for no one reaching out to tell me our reservation was cancelled. Expedia then confirmed it is the hotels responsibility. Refused to accommodate us or even let us use the rest room after the long car ride we traveled. Spent an hour and a half on the phone with Expedia trying to book a new hotel as most were fully booked. Finally got a new room total of 2 hours later with no help, compensation or sincere apology from the poorly managed Hotel Baja. Absolutely will not be back here.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Em

1 nacht verbleven in juli 2023

8/10 – Goed

Marisol

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We just stayed here to sleep for a night to cross the boarder.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Lorraine

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cancelled our (fully paid) booking with no notice and turned us away after we travelled 24 hours with 2 children who have ASN. Refused to help us find somewhere else.
6 nachten verbleven in juli 2023

10/10 – Uitstekend

ATIQ, Bothell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location close to shopping and food
1 nacht verbleven in juni 2023

6/10 – Redelijk

Maria

Positief: Netheid, personeel en service
Need few changes
Everything was good just that the room had a weird smell and the tub was not working properly and the bed was kind of hard I did wake up with a backache.
1 nacht verbleven in juni 2023

8/10 – Goed

Angel

Positief: Netheid, personeel en service
The water pressure in the shower is very low
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Efren

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente servicio
2 nachten verbleven in juni 2023

8/10 – Goed

Juan

Positief: Netheid, personeel en service
1 nacht verbleven in juni 2023

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent value.
7 nachten verbleven in juni 2023

6/10 – Redelijk

osvaldo

2 nachten verbleven in juni 2023

6/10 – Redelijk

DA-NAY

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Budget Friendly Hotel Great Staff
Pro's: Front desk staff was always personable and attentive when asked for items. The bed was comfortable and the pillow was heavenly - slept great! The room service did a great job cleaning. Con's: The outside needs attending to and please find another place in back perhaps to discard or store replacement mattresses it made the appearance look bad. Upgrade the outside to look nicer like the pictures online (so that was a bit deceiving). Also, breakfast is a big miss!!! Please offer more than water and your version of "orange juice" - have actual orange juice and offer fruit at the minimum. If you are going to advertise a full breakfast then have it in place. Also, make sure you have enough towels in the room for the amount of guests and when asked once make a note so the customer does not have to keep asking during the stay.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

kathryn

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel that I’ve stayed at. Rooms are amazing. Love the decor. Nice and clean overall a plus!
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Jared

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Do not stay here.
The photos of the rooms were very cute and we thought this would be a fun, unique hotel experience, but it was AWFUL. The room smelled terrible (like something rotting) and the sheets made us itch (in separate rooms!). The tubs were old and worn out and DIRTY (you could scrape dried soap out of it) and even though we prepaid two nights, we left after the first one because it was that bad. The staff were friendly enough but the experience in the rooms were just bad.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Phillip

1 nacht verbleven in juni 2023

6/10 – Redelijk

Serena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The way the room was setup. The neighbors upstairs were constantly making noise even late at night (3:00am).
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Jaafar

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Anil, San Jose

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Being in the side of I 5, the hotel must have sound proof rooms.But it looked like sleeping on the side of freeway. It was very noisy from interstate traffic.
3 nachten verbleven in mei 2023

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Comfort kamer
Don’t bother if you want sleep
Hotel wasn’t as nice as it looks in pictures. Pool is small and continental breakfast was very underwhelming and kid oriented. I had a bowl of cereal and warm hard boiled eggs as I’m protein person in the mornings. Service was fine but room only seemed clean. My feet were black after walking barefoot in my room and sink and shower drains were gross with build up inside the drain. Lastly and worst of all is the noise, children infested the hotel even late at night running around screaming outside our room. The walls were paper thin, I could hear someone’s phone call in the parking lot and upstairs neighbors kept us up all night! I wouldn’t recommend unless your a family of heavy sleepers but for the price don’t even bother.
2 nachten verbleven in mei 2023

8/10 – Goed

Gladys

Quiet place near to the Tijuana border.
3 nachten verbleven in mei 2023

6/10 – Redelijk

Martín

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Las sábanas no se sentían limpias
1 nacht verbleven in mei 2023

6/10 – Redelijk

Raymond

Negatief: Staat van de accommodatie en faciliteiten
I like everything but the smell of the is not good,but everything is good.
1 nacht verbleven in mei 2023

8/10 – Goed

Jonathan

3 nachten verbleven in mei 2023

4/10 – Matig

Elizabeth, Hacienda Heights

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The check-in staff was nice but we felt betrayed as they offered a room on the third floor making it seem like it was going to be nice and quiet. Little did we know that there were a bunch of kids running around all day and night. It seems like they live on the premises. No parents around at any time. The room was clean but we ended up not staying and leaving around midnight because of the intolerable nuisance.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

ELLEN, Los Angeles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was lovely. It was nice and clean and the staff was super friendly and helpful. I would stay there again.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Monica

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was a little skeptical at first about this hotel based on the negative reviews, but I am so glad I went ahead and booked this hotel. Our stay here was great! Willy checked us in and was very sweet. Our room was adorable and so cozy! The room was clean, bed and linens were super comfortable, shower worked good, and we also had a fridge and a microwave. We stayed one night because we were in town for a concert. Which I'll also add, this hotel is only 10 min from North Island Credit Union Amphitheatre. Very convenient and easy to get to and from the venue. Overall, I recommend this hotel and am looking forward to another stay if I'm ever in the area.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

diane

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed one night while in town for a concert. Check in was easy and friendly Room is much nicer than I expected...lots of beautiful decor. Pretty clean...just a couple of minor unkempt things. Surrounding area is mellow. Would stay here again.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Rafael

1 nacht verbleven in mei 2023

8/10 – Goed

jeni

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were nice but kept having issues with the wifi
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Rosy

2 nachten verbleven in mei 2023

8/10 – Goed

Christian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We went for our anniversary and wanted to stay local. We enjoyed the jacuzzi suite. The only concern is the noise that can be heard from other rooms and hallways. Other than that everything was great.
1 nacht verbleven in mei 2023

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Juan F

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Buena opción en San Ysidro
Todo muy bien, hotel limpio, bien ubicado. Personal amable. Es una muy buena opción de hospedaje cerca de la frontera
1 nacht verbleven in mei 2023

4/10 – Matig

Kristy

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I would not recommend this place at all it was very loud I had neighbors that came in at 1:20 am you could hear them yelling, partying until 5:30am I didn’t feel safe at all I’m usually one not bash but the room was hideous itself I checked out early waited in the lobby for my ride and asked if they had a restroom she said no so I had to walk across the street I thought that was ridiculous this hotel is affiliated with quality inn I’m very surprised that Expedia is advertising this hotel I booked it for my night coming back in canceled it that’s how bad it is I also overheard a customer checking out complaining about getting bite and the sheets where dirty I’m glad I slept on top of my sheets I could go on but won’t just a no for me
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Veronica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient close to shopping and places to go to .like the comfortable bed and pillows
1 nacht verbleven in mei 2023

8/10 – Goed

LUIS

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good staff
1 nacht verbleven in mei 2023

8/10 – Goed

Bob

All wonderful except way too expensive
1 nacht verbleven in mei 2023