Dear Martine, thank you very much for sharing your feedback with the Expedia Community. We value our guests comments and suggestion very much because they help us improve our service and standards. We apologize for not having been able of fully meeting your expectations for your last stay at Ta Cenc. I want to personally reassure you that since your last stay in May 2022 we have improved our standards and overall services. Our rooms are cleaned with attention and carefully inspected by our housekeeping manager who works closely with maintenance department. The airconditioning system in the rooms and public areas has improved signifcially. You can book your next holiday at Hotel Ta Cenc & Spa with confidence. We will take excellent care of you this time.. Looking forward being your hosts again Michele Doveri General Manager Hotel Ta Cenc & Spa

Dear Sifbor Noel,thank you very much for sharing your appreciaton of our beautiful property with the Hotels.com community.We are very glad to see that we were able to meet all your expectations during your last visit and we look forward to be your hosts again soon.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Signora Jeanette,thank you very much for sharing your appreciation of our unique resort with the Expedia community.We are all very happy and proud to read that we were able to meet all your expectations during your last visit at Ta Cenc.We thank you once more for the preference shown to our property and we look forward to welcome you again soon.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Lotus,thank you very much for sharing your feedback with the Hotels.com community.We warmly welcome all our beloved guests' comments and suggestions because we strongly believe that it is only through a honest feedback and constructive criticism that we can succesfully imrpove the quality of our service and standards.We take feebdack very seriously here at Ta Cenc and your review has been shared with the board of directors and all the departments involved.We are really sorry for the incident occurred during your last visit at our Kantra beach and restaurant and i am very happy to confirm that we have placed a new ladder so that our guests can comfortably and safely enter in the water.We took good note of all your comments mentioning the state of our accommodation and the service provided by our front desk staff.All the Ta Cenc family is fully committed to meet our guests expectations and we are all very sorry that we were not able to meet them this time.We thank you once more for the preference shown to our property and we look forward to welcome you again.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Guest,thank you very much for sharing your appreciation about our beautiful resort with the Hotels.com community.We are very glad to read that we were able to meet all your expecations during your last stay at Ta Cenc.We took good note of your comment concerning our mattresses.Thanking you once more for the preference shown to our property , we look forward to be your hosts again.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Signor Richard,thank you very much for sharing your appreciation about Hotel Ta Cenc & Spa with the Hotels.com community.We are all very happy and proud to read that we were able to meet all your expectations during your last stay at our beautiful resort.We thank you once more for the preference shown to our property and we look forward being your hosts again soon.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Signor Richard,thank you very much for sharing your appreciation of Hotel Ta Cenc & Spa with the Hotels.com community.We are very glad and proud to read that we were able to meet all your expectations during your last stay at our beautiful resort.We are also very pleased to read that , beside the stormy weather , you have enjoyed your time at Ta Cenc. We are all , together with our feline friends, waiting to welcome you again in Gozo.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Signora Kerstin,thank you very much for sharing your appreciation about Hotel Ta Cenc & Spa with the Expedia community.We are very happy and proud to read that we were able of meeting the majority of your expectations during your last stay at our beautiful resort,We highly value all our guests' comments and suggestions because they truly help us to improve the quality of our accommodation and service.We would like to reassure you and all the other guests that you can book your next vacation at Ta Cenc with full confidence, we will take excellent care of you.Thank you once more for the preference shown to our property , we look forward being your hosts again.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Signor Emmanuel,thank you very much for sharing your appreciation about Hotel Ta Cenc & Spa with the Hotels.com community.We are all very happy and proud to read that we were able of meeting all your expectations during your last day at our beautiful resort.We thank you once more for the preference shown to our property and we look forward being your hosts again soon.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Signora Kathy,thank you very much for sharing your appreciation of Hotel Ta Cenc & Spa with the Expedia/Hotels.com community.We are happy and proud to read that we were able of meeting the majority of your expectations during your last stay at our beautiful resort.We would lke to reassure you and all our beloved guests that our board has approved a major investment plan for the renovation of the air conditioning system and rooms and the works have already started.You can book your next stay at Ta Cenc with full confidence , we look forward being your hosts again and take excellent care of you.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Signor Dein,Thank you for sharing your appreciation of Hotel Ta Cenc & Spa with the Hotels.com community.We are happy and proud to see that we were able of meeting all your expectations during your last stay at our beautiful resort.We thank you once more for the preference shown to our property and we look forward being your hosts again.Warmest regardsMichele DoveriGeneral ManagerHotel Ta Cenc & Spa

Dear Elaine, thank you very much for sharing your feedback with the Hotels.com community. We really appreciate our guests' comments and suggestions, they help us to deliver a better service and improve our standards. Hotel Ta Cenc & Spa is indeed a beatiful resort , perfectly nested in Gozitan nature and with the best view of the island ; We thank you for being our guest and we look forward being your hosts again. Michele Doveri General Manager Hotel Ta Cenc & Spa

Dear Matthias , thank you for sharing your feedback with the Expedia/Hotels.com Community. We appreciate all our guests' comments and suggestions, they help us to improve our service and standards. Please allow me to apologize on behalf of all the Ta Cenc family for being not able to meet your expectations during your last holiday at our beautiful resort. Please let me reassure you that , since your last stay of Mid June 2022 ,we have improved the quality of our service and accommodaton : rooms are now cleaned with attention and carefully inspected by our housekeeping manager who works closely with our maintenance department. We also have a shuttle service available which will operate until mid September. We are constantly training and motivating our stafff in order for them to deliver a quality experience to our guests. Please be confident to book another holiday at Hotel Ta Cenc , we are going to take excellent care of you next time. Best regards Michele Doveri General Manager Hotel Ta Cenc & Spa

Dear guest, Thank you very much for sharing your feedback with the Hotels.com community. We appreciate a lot our guests comments and suggestions , they really help us understand our weaknesses and improve our service and standards. Please accept our apologies for not being able of meeting your expectations during your last holiday at Ta Cenc. I want to personally reassure you that since your last stay of early June 2022, tangible improvements were made ,our rooms are cleaned with attention and inspected by our housekeeping manager who works closely with maintenance in order to provide our guests with quality accommodation. We are constantly improving our overall service by investing in training and motivating our staff . We would really love if you could give the Ta Cenc family another chance and allow us to take care of you duirng your next stay Looking forward being your hosts again Michele Doveri Hotel Ta Cenc & Spa

Dear Kevin, thank you very much for your much appreciated feedback shared with the Expedia community. Our guests comments and suggestions help us understand our weaknesses and improve our service and standards. Please allow me to apologize on behalf of the staff for the incoveniences during your last stay. The overall service and standards of Ta Cenc have significally improved since your last stay at the end of April 2022. All of our rooms are cleaned with attention and carefully inspected by our housekeeping manager and maintenance . We have changed all of our sunbeds and parasols by the adults and family pool. Both of the swimmingpools areas are cleaned regularly and sunbeds and tables are carefully sanitized every day. We are improving our overall service by training and motivating our team . I want to reassure you that we care for our guests here at Ta Cenc and we really would love to be able of taking care of you again on a next visit in Gozo. Best regards Michele Doveri General Manager Hotel Ta Cenc & Spa