Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Mar Monte Hotel, in The Unbound Collection by Hyatt

4 out of 5
Mar Monte Hotel, in The Unbound Collection by Hyatt
1111 East Cabrillo Boulevard, Santa Barbara, CA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 280 van 627 beoordelingen" "
Gastenscore: 8 - Goed. 132 van 627 beoordelingen" "
Gastenscore: 6 - Redelijk. 115 van 627 beoordelingen" "
Gastenscore: 4 - Matig. 57 van 627 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 627 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kristen, Pacific City

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at this property is excellent and extremely hard-working!
2 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is across the street from the Pacific Ocean. Great service in the hotel reminded me of pre Covid days
6 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took good care of you during your stay! We look forward to welcoming you back to our hotel in the future.

2/10 – Ontzettend slecht

ZULMA

1 nacht verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 – Uitstekend

Anna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place
1 nacht verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

F JOSEPH

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Totally satisfied!
1 nacht verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 – Redelijk

Igor, South San Francisco

Reisde met familie
Positief: Personeel en service, voorzieningen
This is a 3 star - not 4 star hotel.
3 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We really enjoyed our stay! Had a room with a balcony and ocean view - definitely worth it although would have been nice to not have been in a corner as it limited the view. Rooms were lovely, and staff accommodating. Rate was competitive for the area, but the resort and parking fees added another $250 for our 3 nt stay - at least it was expected and spelled out during the booking process. Enjoyed a dinner in the restaurant one evening with very nice live music. Great location - walkable to beach, wharf, and downtown as long as you have your walking shoes on. Would definitely go back. Only disappointment were the towels - need an upgrade.
3 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

10/10 – Uitstekend

Lee, East Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely courteous and friendly staff.
Reactie van Property Management op 22 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Lee, East Dennis

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful views, welcoming and courtesy staff.
3 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Voorzieningen
Great stay. Will definitely come back
3 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

6/10 – Redelijk

Diana, Watertown

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very outdated. Not a luxury hotel. The price is because it’s near the ocean
3 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

2/10 – Ontzettend slecht

Jeff

4 nachten verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 – Uitstekend

kjell

5 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Uitstekend

Emilio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great reception from the front desk to the amenities. I work at a Forbes property locally and you guys are doing a great job. Thank you
1 nacht verbleven in april 2024
Reactie van Property Management op 16 apr 2024
Thank you for your terrific review on your recent stay, Emilio! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

4/10 – Matig

Dorinda

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is way overpriced for what it is! The rooms are small and dark. Our window overlooked a roof (like pipes outside our windows!) The hallways are dark and dingy. The parking is way overpriced after overpaying for the hotel it felt like a kick in the shin.
Reactie van Property Management op 16 apr 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

4/10 – Matig

Dorinda

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Across the street from the beach.
2 nachten verbleven in april 2024
Reactie van Property Management op 16 apr 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

6/10 – Redelijk

Ruijin

1 nacht verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 – Uitstekend

Anthony

1 nacht verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Property Management op 16 apr 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

6/10 – Redelijk

Bernadette

Positief: Netheid, personeel en service
4 nachten verbleven in april 2024
Reactie van Property Management op 16 apr 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 – Uitstekend

David

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
friendly staff great service
3 nachten verbleven in april 2024
Reactie van Property Management op 16 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is not your typical sterile hotel. It has a fun rustic vibe. The staff was very friendly and eager to help. I really appreciated the on-site EV charging. The beach is directly across the street. If you’re not in the mood for sand, the pool area is a great place to hang with access to a bar and food. It’s surrounded by glass protection that holds out the wind and allows you to stare at a beautiful ocean view. It’s only a 10-min drive to State St!
1 nacht verbleven in april 2024
Reactie van Property Management op 16 apr 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took good care of you during your stay! We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Daniel

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderfully peaceful stay right across from the beach. The valet guys were top notch and most helpful.
1 nacht verbleven in april 2024
Reactie van Property Management op 16 apr 2024
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

10/10 – Uitstekend

Alison

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location…old building but lots of charm. Bike rentals were our favorite.
2 nachten verbleven in april 2024
Reactie van Property Management op 16 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 – Goed

Elsa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Valet parking so expensive No one said they would charge for parking and resorts fee $160.00 more
2 nachten verbleven in april 2024
Reactie van Property Management op 16 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

6/10 – Redelijk

Carolyn

Reisde met huisdieren
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The location great. What I didn't like was that both the phone and the coffee maker in my room did not work. I was on the third floor and you have to take two elevators to get there which would have been fine if I were alone but they knew I had a dog and that made it a little inconvenient.
1 nacht verbleven in april 2024
Reactie van Property Management op 16 apr 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 – Uitstekend

Michelle

1 nacht verbleven in april 2024
Reactie van Property Management op 6 mei 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
2 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Sean

2 nachten verbleven in maart 2024
Reactie van Property Management op 24 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

6/10 – Redelijk

Andrea

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service
Hallways and rooms are tired, and have a general musty smell. Walls are incredibly thin and there lacks a sense of privacy since you can hear your neighbors and mechanical equipment.
1 nacht verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for taking the time to review our hotel. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to welcome you back to our property in the future!

6/10 – Redelijk

Judy, Redwood City

Reisde met partner
The rooms are very small with very little space to put clothes. The hotel could use some updating. No dressers with drawers. Great ocean view.
3 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 – Uitstekend

Angela

1 nacht verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Uitstekend

Paula

2 nachten verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Cary, Los Angeles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Uitstekend

Kalinka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property with ocean view. Pretty tile in the bathroom. Large room. Cozy porch.
2 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

6/10 – Redelijk

Fernando, San Pedro Sula

2 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

6/10 – Redelijk

Robert

Positief: Netheid, personeel en service
4 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 – Uitstekend

Jeannette

3 nachten verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

2/10 – Ontzettend slecht

Chadwick, San Marcos

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

4/10 – Matig

Mark

Negatief: Staat van de accommodatie en faciliteiten
The property is woefully dated and you can hear every movement in the floors above.
2 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

10/10 – Uitstekend

Antoinette P

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our two night stay. Loved our Oceanview balcony room. Staff was very friendly and helpful.
2 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 – Matig

Ayesha

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 – Uitstekend

Rex

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly Staff, helpful , great stay..
1 nacht verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Evelyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay and will be returning to the Mar Monte Hotel. The staff was very friendly and helpful. Lauren was extremely pleasant and professional. The room was clean and very nice. Great quality for the price.
1 nacht verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

8/10 – Goed

lori

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff really professional and friendly. Beds comfortable. Pool chairs old and terrible, no towels at pool. We had ocean view and street noise very loud until about 12:30am.
2 nachten verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 – Goed

Laura

Positief: Voorzieningen
Clean, great location, affordable, and really nice staff. Will always stay when visiting.
4 nachten verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Katrina, Fort Collins

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool area is great for hanging with the family and still seeing the ocean while it is too chilly to get in. The restaurant and bar was open and that is a nice feature.
5 nachten verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Uitstekend

carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 – Matig

Jonathan

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Great location. Beautiful views. Older facility. If you want to be somewhere quiet this is not the location. Upstairs neighbor was up till 2 AM both nights. Could hear TV, walking and other noises as if they were in the same room. I talked to manager after the first night and they somewhat seemed familiar with this problem. Offered another room on the first floor but explained it would likely not resolve the issue. Said to call during the night to have them call the guest above us. Called that night at 2 AM and attendant did nothing. Checked out and explained we again had a rough night. They did apologize but did not offer anything to compensate for the issue. I totally expect this from a 2 star hotel. Just not from a 599 a night location.
2 nachten verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 – Uitstekend

BILLY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay.
4 nachten verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.